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BridgePoint at Los Altos

1174 Los Altos Ave, Los Altos, CA 94022

For pricing & availability:
(866) 374-4058
9.2
Review score
26 reviews
Add review
9.2
Review score
26 reviews
  • 5 star
    69%
  • 4 star
    23%
  • 3 star
    8%
  • 2 star
    0%
  • 1 star
    0%
See all reviews
8.1
Review score
938 reviews
24 facilities
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BridgePoint at Los Altos
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BridgePoint at Los Altos
19 photos6 floor plans
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Anonymous

Child of resident/client

5.0 out of 5 stars

BridgePoint at Los Altos

The staff are consistently very friendly and responsive, they care about my dad's safety and well-being. Dad has participated in some of the indoor activities and especially likes the bingo games. The dining experience is really his favorite time of day, Dad has made many friends among the other residents and wait staff. He likes the variety and quality of foods, and always enjoys a glass of wine and good conversation.

Read all reviews

BridgePoint at Los Altos

Surrounded by colorful rose bushes and sprawling citrus trees is BridgePoint at Los Altos, a senior living community offering assisted and independent living services. We are a pet-friendly community that strives to elevate the senior living experience. Providing outstanding customer service and care is something we pride ourselves in, and having the opportunity to provide a safe and nurturing environment for all residents inspires us to continually raise the bar.

Community Amenities & Services

At BridgePoint, we believe life is all about choices, and do our best to offer a variety of lifestyle options. Our goal is to help residents maintain a strong sense of independence, and encourage participation in physical and mental wellness activities that align with their unique interests. Residents can spend an afternoon connecting with nature with the gardening club, breaking a sweat in one of group exercise classes or getting pampered in the beauty salon and barber shop. Routine outings spent exploring the Stanford Shopping Center and other Los Altos attractions help residents maintain their connections with the surrounding community and one another while keeping things fresh and exciting for all.

Our team takes a holistic approach to all aspects of health and wellness, and our personalized services and...

Senior living options offered

  • Assisted Living
  • Independent Living

BridgePoint at Los Altos

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for BridgePoint at Los Altos

9.2 out of 10
Review Score26 reviewsWrite a review
Overall Experience
4.6
Cleanliness
4.7
Friendliness
4.7
Care Services
4.9
Staff
4.8
Meals & Dining
4.3
Activities
4.8
Value for Cost
4.5

A Place for Mom has scored BridgePoint at Los Altos with 9.2 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, BridgePoint at Los Altos has 26 reviews with an average "overall experience" of 4.6 out of 5.

Filters

1-20 of 26 reviews

Last Updated: 9/15/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

September 15, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

BridgePoint at Los Altos

The staff are consistently very friendly and responsive, they care about my dad's safety and well-being. Dad has participated in some of the indoor activities and especially likes the bingo games. The dining experience is really his favorite time of day, Dad has made many friends among the other residents and wait staff. He likes the variety and quality of foods, and always enjoys a glass of wine and good conversation.

SG

Assisted Living

Family/friend

December 16, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for BridgePoint at Los Altos

My mother likes to tend to plants & flowers. Other places were just enclosed bldgs. It's more of Senior Living facility than Assisted Living; although, they definitely have Care options. It's a vibrant community with a wide-variety of options to keep residents active and engaged. For instance, they offer, music, dancing, games, gardening, speakers & exercise classes among others. The dining experience is a high priority. First, the dining room is stunning. In addition to the dining room, the Bistro is an alternative dining experience. On Wednesdays gourmet pizzas are offered. On Fridays, they offer International cuisines that change weekly. The food is delicious & nutritious. The service staff is top-notch. Although the staff rotates regularly, they all make a point of knowing the resident's names and preferences. It's remarkable and incredibly professional. Bridgepoint is kept super clean, including all gathering rooms & hallways and, if course, the dining room. The custodian staff & maintenance team doing a super job. Security was a top priority for us. Wanting to keep our mother safe. Everyone enters through the main entrance. All outside doors are secured and locked. No way to enter through a side or back door. The fire lane has recently been secured with a gate. The personnel and staff at Bridgepoint are wonderful. The sales team, front desk staff, Director, Activities Director and certainly the management of the dining room. Laundry & housekeeping too. I really believe Bridgepoint has done an A+ job providing the best possible experience for Senior Living.

Michael R

Assisted Living

Family/friend

November 5, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Like everything about this place

This is my mom’s first assisted living experience, and she loves it so far. Staff are very kind and attentive, the activities and camaraderie are very good. The common areas are really bright and cheery with a lot of glass walls and high ceilings. My mom needs help with her meds and that staff are very on top of everything and communicate well with me. Food is very good as well. So we are very happy as of her third month.

Anonymous

Assisted Living

Family/friend

September 11, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Staff
4.0

A Great Place

As for comments about the facility/staff... The front desk is great, the people are friendly and helpful, and the Maintenance crew seems top-notch. I don't live there, so I can't speak too much from personal experience. I would recommend Bridgepoint to others.

DN

Assisted Living

Family/friend

May 23, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Staff
4.0
Meals & Dining
4.0

Review for BridgePoint at Los Altos

Definitely a good place depending on what you're looking for. Bridgepoint is pretty low-key and feels like a family oriented place. Staff is very friendly. It may be a little short on services depending on what you're looking for. My father was pretty independent so that was not an issue, he had no complaints about the meals. Worth checking out!

Anonymous

Assisted Living

Family/friend

February 28, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

friendly, responsive staff

I find the facility to be very clean and the food is quite good and the staff are friendly and responsive. They have options of room sizes, ranging from studio up to two bedroom I believe and the care is by level depending on how much assistance is needed.

Anonymous

Assisted Living

Toured community

May 24, 2023

5.0 out of 5 stars
Verified Review

Tour experience

We had a great tour experience with Bridgepoint at Los Altos. We really liked the facility, it had a lot of positive aspects to it, but unfortunately it was more expensive than we would have liked.

anonymous

Independent Living

January 5, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Activities/Wellness Director is very good at her job.

I like Bridgepoint. It is older, but I do like it. It's well run, and they're currently redoing it completely. It's going to be very nice when they're finished. For a few years now, I've provided music/entertainment for the residents, and I have a lot of appreciation for the Activities/Wellnes Director. She's easy to work with and does very well at her job.

Gary M

Independent Living

Resident/client

December 30, 2022

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
3.0
Value for Cost
3.0
Activities
4.0
Staff
4.0
Meals & Dining
1.0

A good choice for safety in my old age.

I wanted to move from my two story 4 bedroom lonely house 4 years after my wife of 51 years died. We had lived in that house for our entire married life. I made an advance list of my retirement facility requirements and considered every community n the general valley area.. BridgePoint met all the points important to be. I find the general visual design and upkeep of the interior and exterior to be excellent. The weekly cleaning of my room and my laundry is as perfect as one can imagine. Seasonal decorations are just wonderful. A vast majority of the residents are using walkers and they seem dull and disinterested.. Currently update of the dining and food prep areas is underway and the food is grim for the most part. Most of the staff at every level are kind and attentive. Several are so perfect and wonderful. Several don’t seem to really like their job and that harms the impact of those that excel.. Overall I am happy here at BridgePoint.

Melette

Independent Living

December 29, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Viewpoint from a medical provider

I'm a licensed medical provider who provides medical assessments for patients in communities across the Bay Area. BridgePoint stands out. Every time I'm there, the warmth, friendliness and care are consistently above par. There is a feeling of home in the gathering spots like the Bistro or Library where it's clear that the residents have real community. The food looks fresh and fabulous and the residents I've visited have only wonderful things to say about their experience. Those who need more care feel supported and as a fierce advocate for my beloved senior population, the staff are eager and receptive to any suggestions given. Also, it's one of the rare communities that retain their staff which provides continuity and stability- everyone knows the residents names! I would feel at ease sending a family member to BridgePoint!

Jeff B

Independent Living

Industry reviewer

December 29, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0

Great, clean place

I’m a vendor who works with BridgePoint. The staff is super professional and courteous and the place is clean and welcoming. If my mom were alive she would have loved this place. Although they could use some more guest parking, there’s always ample space right on the street.

Diane E

Assisted Living

Toured community

November 11, 2022

3.0 out of 5 stars
Verified Review

Review for BridgePoint at Los Altos

The staff was great. The place was clean. They had older apartments, which was like the 70's or 80's. The residents looked happy and were kind to each other.

Christine

Assisted Living

Family/friend

September 29, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
4.0

our families experience

Some of the biggest deciding factors for picking BridgePoint at Los Altos was the location, this is the area our loved one grew up in and is very familiar with, and he has been able to make friends with the people there. Overall the value is good. The only reason the meals and dining gets 4 out of 5 stars is sometimes the meals are served cooler then what they should be - but we have acknowledge it is due to them being understaffed. -

anonymous

Independent Living

Toured community

July 6, 2022

4.0 out of 5 stars
Verified Review

Tour experience

We had a really good tour experience with Bridgepoint at Los Altos. There was nothing wrong with the facility at all, my mom just ended up clicking with another facility's environment a little bit better.

Janet

Assisted Living

Family/friend

March 1, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

a caring community

BridgePoint is a great community, you do receive the value that you're paying for. the building is certainly not brand new, but it is very well maintained and has a great location. there also seems to be a sense of community with a lot of activity, the residents don't feel isolated. there are always people coming and going, eating together in the dining room, and socializing amongst each other. this community has a very vibrant atmosphere.

K P

Assisted Living

Family/friend

February 9, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

My review of Bridgepoint

Good care and this is a nice facility. They are also very friendly at this community. They are dealing with a few staff shortages just as everyone else at this time in this field.

Miles J

Assisted Living

Family/friend

June 25, 2021

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Care Services
5.0
Staff
5.0

My review of BridgePoint at Los Altos

We were very impressed with the care they showed our father, and we are very happy with BridgePoint.

MR

Independent Living

Family/friend

April 9, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
5.0
Staff
5.0

BridgePoint creates a caring, flexible place for seniors and their families

The staff are caring. They offer good activities, for instance we especially enjoyed a couple of winter festivals in the parking lot where they encouraged families to meet their loved ones there, while implementing socially distancing, to enjoy some music and adult cocktails. There are open outdoor courtyards that the families can meet in. It's close to shops, hotels, and dining areas. The price is reasonable considering all the activities going on. The staff did have a difficult time keeping up with all the changes and challenges of Covid, but I feel like they did a good job of having community safety in mind but also balancing the need for the residents to have social interaction with other residents and their families. They seemed to be good about using outdoor space so we could still see our loved on during this time. We've heard of complete lockdowns at other facilities, and we chose this one for their flexibility while still maintaining safety protocol. They only had one suspected case of Covid, so they went under quarantine until they could verify. And it ended up not being Covid. So they never did have any confirmed cases, which is fantastic with all the seniors and families coming and going.

Anonymous

Independent Living

Toured community

February 7, 2020

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Modern, well-maintained facility. Friendly, attentive staff. The lobby bathroom was very clean. Viewed studios and one bedroom apartments. Upgraded kitchenettes. Dining open from 7am-7pm. Food available all day. Selection good; Presentation/taste, okay.

Anonymous

Independent Living

Toured community

November 19, 2019

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Vibrant community with large bedroom configurations, nice food quality/options, and many activities

BridgePoint at Los Altos

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Map of the neighborhood around BridgePoint at Los Altos

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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