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Brightview East Norriton

300 East Germantown Pike, East Norriton, PA 19401

For more information about senior living options:
(866) 374-4058
23 reviews
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  • 5 star
    48%
  • 4 star
    35%
  • 3 star
    9%
  • 2 star
    4%
  • 1 star
    4%
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Brightview East Norriton
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Brightview East Norriton
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Margie Berger

Family/friend

5.0 out of 5 stars

This transition has been not an easy one for my mother but the staff at the Bright View have been incredible. She’s finally participating in activities and engaging with other residents.

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Brightview East Norriton

Brightview East Norriton in East Norriton, PA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living


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Reviews

for Brightview East Norriton

23 reviewsWrite a review
Overall Experience
4.1
Cleanliness
4.2
Friendliness
4.3
Care Services
3.8
Activities
3.8
Value for Cost
4.0

A Place for Mom has scored Brightview East Norriton with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Brightview East Norriton has 23 reviews with an average "overall experience" of 4.1 out of 5.

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1-20 of 23 reviews

Last Updated: 10/28/22

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Toured community

October 28, 2022

5.0 out of 5 stars
Verified Review

I toured this community and really liked it. Definitely our second choice. Staff was friendly and the facility was very clean.

Anonymous

Memory Care

Family/friend

June 20, 2020

1.5 out of 5 stars
Cleanliness
2.5
Friendliness
3.0
Value for Cost
1.5
Care Services
1.0
Activities
2.5

don't live here!

My parents lived in the ILF but they should have been in ALF. However, Brightview does not do any initial assessment but would rather that people pay for Senior Helpers which are located in their facility (and I have a feeling that they get a kickback from them). Though the food, cleaning and entertainment staff are very sweet and friendly, upper management is horrible. All they care about is making money. They swore to me that I would be contacted if any issue arose with my parents. There were so many incidences that occurred and I never heard a peep. Even when my parents passed and we were busy cleaning out the apartment, the upper management was so rude-no empathy or understanding.

biscuitdog

Memory Care

Family/friend

June 4, 2020

1.0 out of 5 stars
Cleanliness
1.5
Friendliness
1.5
Value for Cost
1.0
Care Services
0.5
Activities
2.0

Beware! They are only about making money!

This place will lie and steal from the elderly. They will let anyone move into ILF without any assessment. That way they can force Senior helpers service onto them probably getting a kickback. The rugs in the apartment on move in were never replaced. The stains reappeared soon after move in. Management was pleaded with to replace carpeting but they refused. They promised good communication with family members. It never occurred even after several falls and medical emergencies. It is poorly run and all they care about is making money. Too expensive for too little care!

Margie Berger

Memory Care

Family/friend

January 9, 2019

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

This transition has been not an easy one for my mother but the staff at the Bright View have been incredible. She’s finally participating in activities and engaging with other residents.

Anonymous

Memory Care

Toured community

July 5, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

beautiful

Anonymous

Memory Care

Toured community

February 1, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

[Removed] was so informative and so friendly! She answered every question I had and also gave me information that I did not event think to ask about. This facility is just excellent and I love that there are three steps to move up to. It can be a place to live with no concerns or responsibilities and then a place that you can stay for whatever may be needed for a memory care patient. So many activities to do also!

Anonymous

Memory Care

Family/friend

October 26, 2016

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Great Memory care unit!!

I am very pleased with the care my loved one has received at this community, the memory care unit has done an excellent job at motivating my husband to get involved in the different activities and techniques they offer throughout the day to help improve his memory loss. Overall I am very pleased with the care and comfort this facility has provided him and would defiantly recommend this place to anyone.

Anonymous

Memory Care

Family/friend

August 23, 2016

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

The staff are pleasant and everybody has a smile on their face!!

We are so happy that Brightview is working out for my sister. She is happy and there are even some of her childhood friends living there. She is more active. The food tastes good. She likes to walk around the grounds and the community is bright and well decorated. I would highly recommend this community. I also wanted to thank A Place for Mom for their help in locating this community.

Anonymous

Memory Care

Toured community

January 28, 2016

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

Though there was nothing wrong with the facility or atmosphere, it was not an atmosphere that my mother’s background would feel at home in. I was also not allowed to see the 2nd floor where the Beauty Parlor was.

Anonymous

Memory Care

Toured community

October 9, 2015

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

A Good Transition

Overall I think it has been a really good transition into Brightview East Norriton for my loved one. My loved one is happy that they made the move in and he is happy there and we are also happy with it as well.

Pleased and relieved

Memory Care

Family/friend

August 15, 2015

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

A Facility that Lives up to its Name

Everyone from management to servers are very cheerful and accommodating. Moving is difficult for anyone, but the staff is right there for every need. The atmosphere is bright, clean and elegant. The meals are very tasty, in generous portions and served with personal care. The staff really seems to care about each resident.

Anonymous

Memory Care

Family/friend

April 9, 2015

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Excellent Facility

Great facility. Nursing Staff is wonderful, personal care staff is wonderful....everyone is so helpful! We took my mom to the facility after a stroke (and rehab was complete). She continues to get services that she needs through the coordination of everyone there.

Anonymous

Memory Care

Toured community

March 21, 2015

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Beautiful facility! Nicely located, very clean, and friendly staff. Tons of activities and different options. Tons of open space and places to walk around and mingle with others.

Family Member

Memory Care

Toured community

November 14, 2014

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

I liked the whole approach, the ingredients for enhancing life.

I toured here. I liked the whole approach, the ingredients for enhancing life. Meals were at set times, that can be tough. The garden patio area was beautiful, with raised garden beds. I liked the movie theater, and the pub, there seemed to be a lot of emphasis on socialization. There was no kitchenette, and I didn't see them call anyone by name, which made me wonder if she knew their names.

K I

Memory Care

Family/friend

March 24, 2014

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Very nice place overall!

We were very impressed by our tour here, everything looked great and the staff were all very friendly and helpful. We also like the activities for the community are not separated based on the, as it gives my parents a chance to meet all the residents when they participate. The nursing staff are also great here, they are very responsive, and will get back to you quickly about any issue you bring up to them! The one thing I think they could have done much better was the move-in process in general. It felt disorganized, we were having to seek out and talk to many different employees ourselves to get things set up. It would have been much easier to have a single contact person to help walk you through things.

Daughter

Memory Care

Toured community

February 13, 2014

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Nice looking place

We toured this community when we were looking into care options for Mom. This was a nice looking place, and the staff all seemed very friendly. However, as per their assessment Mom would have been placed in the memory care unit. We did not feel like she was at this level yet, and would not have her social needs met in that sort of environment.

Loved one

Memory Care

Family/friend

December 26, 2013

4.0 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
4.5
Value for Cost
3.5
Care Services
4.0
Activities
4.0

Stay was not long, but it seemed very nice

Due to a medical issue that arose suddenly my loved one was not able to stay long at this community, but it seemed nice from the brief experience we had. It was well kept, and the staff all seemed caring and friendly. We really appreciated how helpful they were during the whole transfer process, helping get her transferred and set up in a new place.

Son

Memory Care

Toured community

December 26, 2013

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Looked great

This place looked very nice when I toured. The staff seemed friendly, and it was very clean. We ended up selecting a community that was closer to areas that my mother was familiar with, but this place was an option we were considering.

Friend

Memory Care

Family/friend

November 8, 2013

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

So far, so good!

My mother moved in this week, so our experience so far is limited. However, I can say that the people at Brightview E. Norriton, PA, both staff and residents, so far have been very welcoming, friendly, and most have been quite professional. Several, especially Lisa, Jenn, Sue, and Rick, have gone out of their way to be helpful, and made her feel at home. There was one food issue, but it was straightened out, and did not repeat. Overall, I'd give it high marks.

Lynn

Memory Care

Family/friend

September 20, 2013

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
4.5
Value for Cost
3.5
Care Services
4.5
Activities
3.5

My mom has only been at Brightview fo...

My mom has only been at Brightview for about one month as of this time and from the time I went to tour it until now I am very pleased w/the friendliness of the staff, cleanliness, willingness to answer questions, etc. The staff is more than willing to help in any way they can. I have no complaints whatsoever about placing my mom there. I'm not sure of the activities as I'm normally not there during the week, but have been told by my mom that the time flies by, so, apparently, they're kept busy.

Brightview East Norriton

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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