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Brookdale Central Chandler

1919 West Carla Vista Drive, Chandler, AZ 85224

For pricing & availability:
(866) 374-4058
5.3
Review score
51 reviews
Add review
5.3
Review score
51 reviews
  • 5 star
    18%
  • 4 star
    40%
  • 3 star
    14%
  • 2 star
    10%
  • 1 star
    18%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale Central Chandler
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Brookdale Central Chandler community exterior
8 photos2 floor plans
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Take a virtual tour of Brookdale Central Chandler in Chandler, AZ

Anonymous

Child of resident/client

4.0 out of 5 stars

Safe and comfortable care

The staff is friendly, attentive, and professional. Ways to improve: More ethnic food, less bland, more whole grains, fresh vegetables and fruit. More flavor. More activities beyond games. Computer classes. Art classes. Music classes. Field trips to local events, concerts, sporting events, arboretum, museums. Fitness classes/on site physical therapists. Transportation to water aerobics classes

Read all reviews

Brookdale Central Chandler

Located on five beautiful acres of land, Brookdale Central Chandler allows you to look forward to spacious and peaceful living. The community provides direct and easy access to the interstate and is close to a variety of churches, coffee shops, banks, doctor’s offices, and other local businesses. However, with so many amenities and professional support available, you may have everything you need on-site.

Brookdale Central Chandler provides residents with custom care services that they can count on. Whether you are seeking assistance with medication management, bathing, dressing, or other personal tasks, Brookdale’s trained team members work hard to learn your unique needs and remain present throughout your journey. Residents with Alzheimer’s and other types of dementia can find one-on-one support through Brookdale’s person-centered programming and memory care. Rest assured, the team is available 24 hours a day, seven days a week to be alerted to any emergencies. Plus, keypad entries and an emergency alert system are also in use for additional safety.

Along with your health and care needs, the staff also helps with meal preparation, housekeeping, home maintenance, and other daily chores. For your convenience, amenities like the beauty and barber shop and the well-stocked library are available to use...

Senior living options offered

  • Assisted Living
  • Memory Care

Brookdale Central Chandler

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Central Chandler

5.3 out of 10
Review Score51 reviewsWrite a review
Overall Experience
3.3
Cleanliness
3.5
Friendliness
3.5
Care Services
3.0
Staff
3.8
Meals & Dining
3.0
Activities
3.2
Value for Cost
3.3

A Place for Mom has scored Brookdale Central Chandler with 5.3 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Brookdale Central Chandler has 51 reviews with an average "overall experience" of 3.3 out of 5.

Filters

1-20 of 51 reviews

Last Updated: 12/18/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

December 18, 2024

1.0 out of 5 stars
Cleanliness
2.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Horrible place now

This place USED to be good but now it’s pretty bad. I have a family member in this facility, the staff used to be good but now it’s full of rude employees, there’s only a select few who are actually there to help people and are kind. They enable their horrible/rude staff that they’ve gotten multiple complaints from multiple people. They don’t care about their residents being mistreated. The food is HORRIBLE! & they give them only a tiny bit. Residents have to beg for showers because they won’t do it like they claim. The halls smell AWFUL!!! Smells so horribly like pee it’s a shame because the people who stay there have to live in that and smell it constantly. If they press their call button it takes an hour for them to come.. I have seen residents left in the dining room while no workers were around to take them back to their rooms. we were told there would always be a nurse on duty but I NEVER see a nurse. I often come during the evening and have almost NEVER seen a nurse there.

Anonymous

Assisted Living

Family/friend

September 5, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
3.0

Safe and comfortable care

The staff is friendly, attentive, and professional. Ways to improve: More ethnic food, less bland, more whole grains, fresh vegetables and fruit. More flavor. More activities beyond games. Computer classes. Art classes. Music classes. Field trips to local events, concerts, sporting events, arboretum, museums. Fitness classes/on site physical therapists. Transportation to water aerobics classes

Anonymous

Assisted Living

Family/friend

June 17, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
4.0
Staff
4.0
Meals & Dining
2.0

Our Experience

My sister who is in Brookdale doesn't really like the food they serve. She does like the care givers. They accept ALTCS, which after my sister spent her money, she was going to need help from the state. The location was good also.

Richard P

Assisted Living

Family/friend

February 7, 2024

1.0 out of 5 stars
Cleanliness
5.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Activities
3.0
Staff
1.0
Meals & Dining
1.0

Terrible place

They promise 2 showers a week and only sometimes give you one. Sometimes not at all. When you push the emergency button they might come in 45 minutes but might never show up. They bring you cold meals. Wash your sheets every 2 months. They keep telling me they will do better. I have not seen that yet. We are looking for another place.

Anonymous

Assisted Living

Family/friend

July 20, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
2.0
Care Services
1.0
Activities
4.0
Staff
4.0
Meals & Dining
2.0

Falling Short

They are extremely short staffed and so they do not provide near the services that we are paying for. My loved one says the food is terrible and not what is advertised. It could have to do with the staff situation. I would not recommend them at this moment, my loved one has been there for 2 months and has had no shower assistance yet. She takes them herself and hopes she doesn't fall.

Anonymous

Assisted Living

Family/friend

July 13, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
3.0

Mom is content

The staff at Brookdale Central Chandler are professional, friendly, and competent. The living environment, activities and facilities are no frills. But my mother has been content and in much more stable mental and physical health than when she lived alone. As far as the food goes, I think that they could offer more whole grains, less white flour bread products. More ethnic cuisine varieties such as Asian. Mexican. And offer health homemade soups, like lentil, pea. Minestrone, etc.

Anonymous

Assisted Living

Toured community

May 4, 2023

2.0 out of 5 stars
Verified Review

tour review

Our family had an in person tour with Brookdale Central Chandler and the lady who was supposed to give us the tour was 25 minutes late and kept getting interrupted and needed to be elsewhere. Also Brookdale had shared rooms and that was something we did not want for our loved one.

anonymous

Assisted Living

Family/friend

April 7, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Very positive experience

Based on my experience, they were 5's across the board. I found the staff to be very proactive in trying to get my very shy and reclusive mother to interact with other residents and participate in activities. For one person, the room sizes are big enough because she can't move around that easily.

anonymous

Assisted Living

Family/friend

November 16, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Staff
4.0
Meals & Dining
4.0

The support staff were all friendly and caring, and the marketing director is a standout. However, the other executives rarely would return calls when we had questions or concerns. Other than this, it is a good and caring facility.

Anonymous

Assisted Living

Family/friend

November 14, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
4.0

Friendly Staff

The value for the money is fine. We picked this community because, they took a certain type of insurance, and the location is convient to other family members. The activites needs to improve, they don't offer higher activities such as field trip, painting, baking, art classes, and exercising. They have been pretty responsive with communication and answer all questions. My loved one, is comfortable,does not have a lot of complaints, and has made new friends.

anonymous

Assisted Living

Family/friend

May 23, 2022

0.5 out of 5 stars
Verified Review
Care Services
0.5

Would not recommend

During the time our loved one was there, they did not get the care she needed and deserved. When we would call they did not return calls, and has lost substantial weight. Thing were stolen, and the room was always a mess. Our family had a bad experience.

Michael S

Assisted Living

Family/friend

June 22, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Very pleasant

The staff are amazing. They go above and beyond for the residents. [name removed], the Executive Director, is fantastic. She is involved with all the residents and makes sure each one is treated with dignity and respect. I can’t say enough about her interaction with the residents and the staff.

David

Assisted Living

Toured community

June 14, 2021

5.0 out of 5 stars
Verified Review

My review of Brookdale Central Chandler

Our family had an in person tour and our experience was great. We really liked it and the people that we met with. They have us all good information and explained a lot of things to us. However, the building and architecture was just not what we were thinking of. We thought Brookdale showed exactly what assisted living was all about but then we went to another community and were just sold immediately. This was a very nice community but it felt more hospital like compared to the community we chose.

anonymous

Memory Care

Toured community

June 14, 2021

2.0 out of 5 stars
Verified Review

Tour of Brookdale

I toured Brookdale Central Chandler and the staff were very nice and helpful but I did not like the overall feel of the facility when we walked inside. It was very institutional feeling and it was small so there was just a lot going on at the time.

Anonymous

Memory Care

Toured community

April 1, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

[name removed] was very friendly and listed to everything we said. She answered all our questions. We decided this is the best place for my husband since memory care is here. Thank you, [name removed], for your help.

Anonymous

Memory Care

Toured community

May 22, 2020

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

[Name removed] was amazing! She answered most of questions without asking. The tour was thorough and we even met several of the residents which made my mother feel more at ease. We are proceeding with the enrollment and have every confidence this is the place for her.

Barbara

Memory Care

Family/friend

May 7, 2019

1.0 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

No stars. Severely lacking in both competence and professionalism. Big regret on my part.

Aimee Rutherford

Memory Care

Family/friend

February 10, 2019

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0

Disgusting Place!!!!!!!

My, Mom Lives Here and She Had Bed Bug's Really Badddd Bites All Over Her Arms And Legs And I had Brought one Home I hope it was Just one I immediately stripped down in my laundry room and found one crawling on my arm!!!!!! I am So Disgusted With This place plus I am mad at my mom for not telling me......

Anonymous

Memory Care

Toured community

June 4, 2018

2.0 out of 5 stars
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0

Was more like a nursing home. Staff was great. Very helpful and very knowledge. Like them more than the oaks.

Anonymous

Memory Care

Toured community

April 9, 2018

2.0 out of 5 stars
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0

Facility smelled of urine we ended up cancelling lunch due to facility not clean buy up for private room

Brookdale Central Chandler

Neighborhoods

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Map of the neighborhood around Brookdale Central Chandler

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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