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Brookdale Chapel Hill Memory Care

2230 Farmington Drive, Chapel Hill, NC 27517

For pricing & availability:
(866) 374-4058
20 reviews
Add review
  • 5 star
    45%
  • 4 star
    35%
  • 3 star
    10%
  • 2 star
    0%
  • 1 star
    10%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale Chapel Hill Memory Care
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Brookdale Chapel Hill Memory Care community exterior
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street view of Brookdale Chapel Hill Memory Care

Anonymous

Child of resident/client

4.0 out of 5 stars

Very Positive Intake Experience

My father is a new resident at Brookdale Chapel Hill Memory Care. The staff seem very friendly and attentive and seem to work well together. The housekeeping seems good. The meals are not good, but I don't expect them to be and I'm sure no facility like this has good meals. Based on the intake experience and our experience so far, I would recommend this facility to others. I will come to know the facility much better in the coming months.

Read all reviews

Brookdale Chapel Hill Memory Care

Located in a quiet residential neighborhood, residents can look forward to one-on-one care, guidance, and attention, at Brookdale Chapel Hill. Through the use of innovative memory care programming, residents are able to thrive in this safe and homelike environment. The exclusive Clare Bridge memory care program provides residents with a minimum of six engaging activities each day. These activities may highlight an individual's skills and boost social connections, and include brain-stimulating games and physical activities. The complimentary Solace Program specifically assists residents in the advanced stages of dementia by providing extra time for grooming, and offers sensory activities involving music and aromatherapy. At mealtimes, registered dieticians and staff provide nutritious, dementia-friendly menus with easy-to-manage selections. Dining assistance can be provided as needed, and residents sit together at the same time each day to facilitate a routine and familiar experience. Safety is also a top priority for Brookdale’s dementia-experienced team members. Staff is available 24 hours a day, seven days a week to be alerted to an emergency. An alert system and keypad entries are also used, to provide further security. Additionally, large circular paths and way-finding cues are implemented to facilitate safe and easy mobility for all.

Community Services and Amenities

Residents...

Senior living options offered

  • Memory Care

Brookdale Chapel Hill Memory Care

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Chapel Hill Memory Care

20 reviewsWrite a review
Overall Experience
3.9
Cleanliness
3.8
Friendliness
3.9
Care Services
3.6
Staff
5.0
Meals & Dining
3.5
Activities
3.7
Value for Cost
3.7

A Place for Mom has scored Brookdale Chapel Hill Memory Care with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Brookdale Chapel Hill Memory Care has 20 reviews with an average "overall experience" of 3.9 out of 5.

Filters

1-20 of 20 reviews

Last Updated: 8/2/23

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Memory Care

Family/friend

August 2, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Very Positive Intake Experience

My father is a new resident at Brookdale Chapel Hill Memory Care. The staff seem very friendly and attentive and seem to work well together. The housekeeping seems good. The meals are not good, but I don't expect them to be and I'm sure no facility like this has good meals. Based on the intake experience and our experience so far, I would recommend this facility to others. I will come to know the facility much better in the coming months.

Anonymous

Memory Care

Family/friend

October 17, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Brookdale is a Great Place for Your Loved One

The activities director is wonderful in memory care. My loved one in memory care receives very good care and attention from the staff. The only downfall I see, is that they need more staff. There are three meals a day served to the residents, and they have some choices to choose from. Some of the activities include outings, ice cream socials, flower arranging, book club, and more for the residents to engage with.

anonymous

Memory Care

Toured community

December 20, 2021

4.5 out of 5 stars
Verified Review

Community Tour

We thought Brookdale Chapel Hill Memory Care was very good. It was just too far away for us to visit frequently. But they seemed just as good as the place we chose, and I would highly recommend them based on our tour.

Anonymous

Memory Care

Family/friend

February 5, 2021

5.0 out of 5 stars
Verified Review

Did Well In Challenging Times

Due to the pandemic new residents or residents that left and came back to the community had to be in quarantine for two weeks. This means that we had to hire our own care providers due to the quarantine. I believe the community helped waive some fees during this time.

Anonymous

Memory Care

Toured community

September 23, 2018

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Brookdale Memory Carr is an excellent facility.

Anonymous

Memory Care

Toured community

June 2, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

This is my favorite residence so far. They have 5 different room options to choose from. They charge a custom rate for what mom needs. In other words, they don't charge a Tier 1, Tier 2, Tier 3 flat rate. Nice outdoor spaces. Beautiful front porch and back patio. Landscaped nicely. Other people living there seemed happy. Many people there are ex-professors, ex-professionals. Mix of locals and people from out of state. Staff seemed friendly and attentive. Culture felt good. They have 6 separate smaller dining rooms and people are grouped based on their conversational/intellectual level/interests. Seems like a very healthy place. Memory care people are in a separate building. They do some activities together. UNC Doctor offices are across the street. Local hotel offers discounted rate for visiting family members. Several people said that the food was good.

Family

Memory Care

Family/friend

May 12, 2018

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Awful place.

Brookdale Chapel Hill doubled my aunt's medication; failed to honor the family's written agreement; destroyed value, costly personal items including one necessary for her disability but denied that for months. The staff, including the Director, lied over and over.

Anonymous

Memory Care

Family/friend

September 12, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Love One Doing Good In This Community

This is a nice, safe community, and my mother is doing well with her move here. I do feel comfortable with the care she is receiving. They have good staff at this facility, and they are taking good care of her, and her needs. It is a well-kept community, and so far everything is working out well. I would recommend this community to my family, and friends.

Anonymous

Memory Care

Toured community

August 3, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Nice

The salesperson I spoke to was nice and I liked this community. They seemed to offer some nice activities and the community seems well taken care of. This community does not accept medicaid so it would not work for my loved one.

fzxbch

Memory Care

Toured community

June 2, 2017

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5

Dad 2.0 - a new chapter begins!

Really enjoyed our tours (went multiple times thanks to my OCD nature) and ultimately thought this was the best 'fit' for Dad. Lovely environs, good sized rooms, nice common areas, and close to many activities in Chapel Hill/Durham (not to mention only 15 minutes from my house). I've got high hopes he'll make new friends and enjoy his new home.

Anonymous

Memory Care

Toured community

May 8, 2017

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

Not the best experience!

While my mother was at Brookdale, they never provided an itemized accounting of what they charged and they changed things midway. I was constantly haveing to check things. We had set up for all communications to come to me and they continued to send them to my brother. They seem to be professional at first, and maybe I just caught them at a bad time, but I was still very disappointed with our experience there.

Maureen Elliott Oakes

Memory Care

Family/friend

May 4, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

They CARE!!

The people at Brookdale Chapel Hill really went the extra mile in helping me get my dad moved there. I have truly been impressed by the helpfulness and friendliness of every staff member I have met. They have been so supportive and worked with my time frame and Dad's needs.

Tiger850

Memory Care

Family/friend

March 15, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.5
Activities
4.0

Clean and Friendly!

So far all good. Clean, friendly, good food, nice room.

Anonymous

Memory Care

Toured community

November 5, 2015

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Our visit at Brookdale was extremely informational and helpful. We are seriously looking at using their facility. We need to work o ut some financial issues but looks promising. Ms. Natalie and the staff were very kind and helpful. The facility was very clean and well kept.

Anonymous

Memory Care

Family/friend

November 26, 2014

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

They seem to be doing a good job.

We are in the Clare Bridge section. They seem to be doing a good job. I wish they could put foam rubber on all the surfaces, she has fallen a couple of times. The staff is very friendly, it's a large place so it can have it's challenges with cleanliness, but it's pretty clean. The food seems to be okay, they have a lot of activities and some variety. When we visited there, it was kind of airy and light and was just kind of a nice place, with lots of different activity rooms, and a meeting room, and t.v. room, so I really liked the set up they had.

Carol

Memory Care

Family/friend

August 13, 2014

4.5 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.5
Care Services
4.0
Activities
4.5

It's very clean, and the staff is very friendly.

It's very clean, and the staff is very friendly. My father has complained bitterly about the food, he says everything is covered in a spicy sauce and he has to uncover it before he can eat it. He says the description sounds wonderful but when you get it it's not the same. When we first got here, there were some communication issues and it took a while to get some things set up and started. It's wonderful that they were able to bring some of their things from home to make it feel a lot more like home. We chose them because both of my parents could be there, and they have dementia care there for later when it's needed.

James K

Memory Care

Family/friend

January 16, 2014

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

Clare Bridge Assisted Living

Very good first impression. This home deals with dementia and Alzheimer patients. They are very patient, caring and do good work. Our experience (about 1 week) has been positive. The facility is clean, the food is good, and everyone is helpful.

Anonymous

Memory Care

Family/friend

October 21, 2013

0.5 out of 5 stars
Verified Review
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Understaffing Leads to Poor Care

Severe understaffing leads to poor housekeeping, faulty medication management, and poor hands-on care of residents in general. Attractive grounds and building hides sub-par services for residents.

A Place For Mom Customer

Memory Care

Toured community

December 25, 2012

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

No independent Living for Dad

No independent Living for Dad

A Place For Mom Customer

Memory Care

Toured community

December 13, 2012

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Loved this place, but waiting to get ...

Loved this place, but waiting to get estimate on additional care expense to see if it will save me money over Carillon where my mother is now. Put my mom on the wait list.

Brookdale Chapel Hill Memory Care

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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