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Brookdale Chatsworth

20801 Devonshire Street, Chatsworth, CA 91311

For pricing & availability:
(866) 374-4058
8.2
Review score
99 reviews
Add review
8.2
Review score
99 reviews
  • 5 star
    50%
  • 4 star
    30%
  • 3 star
    7%
  • 2 star
    5%
  • 1 star
    8%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale Chatsworth
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Brookdale Chatsworth
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Rebecca R

Child of resident/client

5.0 out of 5 stars

Brookdale Chatsworth

Overall I'm very satisfied with this facility. My dad has full-time care and is very happy with that . The only thing I can say negatively is that they use plastic silverware in the dining room and I know the residents are not fans of this.

Read all reviews

Brookdale Chatsworth

Exceptional senior living and exciting activities await you at Brookdale Chatsworth. Residents and families have access to staff support daily, as well as nutritious meals and plenty of homelike amenities. You’ll no longer have to worry about chores or feeling overwhelmed by tasks. At Brookdale, you can experience redefined independence because whenever you need care or assistance, we’re here for you. Staff is available 24 hours a day, seven days a week to be alerted to any emergencies. Our Health and Wellness Director also monitors residents and keeps an eye on fall management, UTIs, medication administration, and skin conditions. Families can find additional peace of mind because care plans are tailored, and so is the cost. You’ll never pay for services you don’t need and we work with you to avoid any surprises.

Residents can also request and try new activities with their peers each day. We plan activities daily to match a variety of unique hobbies and interests. Floral design classes, devotional services, and art classes are just a few options to consider. Invite your friends over to enjoy some of the amenities, too! Take a relaxing walk through the garden or solve your favorite puzzles in the game...

Senior living options offered

  • Assisted Living

Brookdale Chatsworth

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Chatsworth

8.2 out of 10
Review Score99 reviewsWrite a review
Overall Experience
4.0
Cleanliness
4.1
Friendliness
4.3
Care Services
4.0
Staff
4.5
Meals & Dining
3.7
Activities
4.2
Value for Cost
4.1

A Place for Mom has scored Brookdale Chatsworth with 8.2 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Brookdale Chatsworth has 99 reviews with an average "overall experience" of 4 out of 5.

Filters

1-20 of 99 reviews

Last Updated: 6/13/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Rebecca R

Assisted Living

Family/friend

June 13, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Brookdale Chatsworth

Overall I'm very satisfied with this facility. My dad has full-time care and is very happy with that . The only thing I can say negatively is that they use plastic silverware in the dining room and I know the residents are not fans of this.

Anonymous

Assisted Living

Family/friend

June 4, 2025

1.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
2.0
Care Services
2.0
Activities
3.0
Staff
1.0
Meals & Dining
2.0

Would not recommend

1: 1 overall experience was lousy. Admin was poor in getting back to us. Billing and contract problems, the social director didn't encourage my mom or find her a good group of people to eat with unless I bugged her multiple times. Watch the sales team, they will try to confuse you and upsell you when signing up. 2: 3 cleanliness didn't smell, were a few cockroaches in my mom's room. 3: 4 Friendliness. They were good. Ok 4: 2 They will make you pay for everything. They left my mom in her bed all the time. 5: 1 Bad! 6: 2 edible. So so. 7: no idea since my mom didn't do much. I'll give them a 3 8: 2 prices are good if you are independent but they make you pay through the nose for every little thing.

Anonymous

Assisted Living

Family/friend

May 1, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Homey atmosphere

I have always found Brookdale staff very responsive It is very homey feeling. My mother has found that many people have been there for years and have tried other places and are happier at this particular Brookdale.

Anonymous

Assisted Living

Family/friend

September 4, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Staff not equipped for Dad's care

Brookdale was clean and the staff was friendly, but they were far from equipped to deal with my father's care. The laundry was supposed to be done weekly, but I often had to remind management because my dad's laundry had not been picked up. I sometimes found his food on a tray in his room, hours after mealtime. He told me no one had come to feed him, yet he was incapable of using his arms and hands. Also, I was informed by our personal caregiver that she had twice arrived in the morning and found an employee sleeping in the chairs in my dad's room. By February of this year, I realized they were not giving him the care he needed - or that we were paying for - so I gave notice to Brookdale that he would be moved by the end of the month. The director asked me to please give them another month to try to correct the problems, and I agreed to do so. Things improved briefly, but went back to the same issues very quickly. I searched for a new place, and found a 'board and care' facility in a private home with only 8 residents and moved my father there. Everything went well thereafter, except for an on-going billing dispute with Brookdale. Overall, I would say Brookdale, Chatsworth is decent for able-bodied seniors, but definitely NOT for anyone bedridden.

Anonymous

Assisted Living

Family/friend

July 24, 2024

2.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Lack of transition services for new residents - even under extraordinary circumstances

The place had bad water damage from storms - after 2 weeks my mom's roof leaked causing damage to the walls and ceilings and requiring her to temporarily be moved to another, much worse unit with no natural light. This also mean she lost access to her Cabke tv, etc and that we had to move all her stuff and set up her unit multiple times. The lack of light and lack of TV made her fall into a deep depression - she refused to shower (because she couldn't figure out how to use the shower on her own). This lead to her having a severe uti which turned septic. She lost consciousness - was hospitalized and suffered severe mental deterioration - we had to move her to a board and care facility approximately 6 weeks after she first moved into Brookdale. She lived an additional 4 months but never received mental function and needed care for all daily living activities. We wound up being charged 14K for 6 weeks because they made up give notice and did not refund much of the community fees. While the situation with the leak was not necessarily their fault, they were not very helpful - giving us inaccurate estimates of when she could move back to her initial room etc. I will say the staff was very friendly and the activities were good - what they lacked was more personalized transition services (especially in light of the extraordinary circumstances).

Anonymous

Assisted Living

Family/friend

April 1, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
2.0

The residents are happy

The interior needs an update. The experience was better than expected. Based on comparison to other facilities the price was good for what you get. They did seem a bit short staffed. Disappointed they didn't have memory care so we had to pull my mom out. I felt a majority of the residence were happy there.

Janice

Assisted Living

Family/friend

March 18, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Recommended

My dad says all the staff have been kind, nice, and friendly to him. Although, my dad has not required personal help so far, so he independently takes care of himself. The housekeeping is good and basic and takes place once a week and is sufficiently done. He says the food is basically good but sometimes has to wait a long time to be served. Lack of staff, maybe. The move in process went well as you are on your own in doing so from help from family members and/or friends. They have quite a list of activities to offer. There hasn't been a lot of communication on behalf of my dad since he's independent. There would probably be more if he was personally being cared for by staff. He has his own nurse practitioner through Brookdale's medical program and his medical insurance that comes in regularly from outside of the home.

Anonymous

Assisted Living

Family/friend

December 4, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Great community

The staff is very nice, they sense of community as a the bonus very nice people who are friendly. The only negative is sometimes it takes awhile for the staff awhile to respond to a request for help. I would recommend Brookdale Chatsworth to others looking.

Janet

Assisted Living

Family/friend

October 30, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Feels Like Home

Brookdale Chatsworth feels like home. Not only is the staff caring and friendly, the residents reach out to each other. The meals are good and there is flexibility to order "off menu". A variety of activities and outings are available. Residents have input into what is offered. Thursday afternoon themed Happy Hour with live entertainment is quite popular. My mother was quite concerned about moving from her home of 67 years. In a very short time she felt at home at Brookdale Chatsworth.

TLL

Assisted Living

Family/friend

October 16, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Brookdale Chatsworth

It's really trustworthy, the staff is kind and overall my father is very happy! We picked this community, becaue of the location, simplicity, and affordability.

Joan R

Assisted Living

Resident/client

July 31, 2023

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great place to live

This place has everything, to sum it up!

Chuck H

Assisted Living

Family/friend

July 21, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

My Mom

The person who took my call and gave my wife and I the tour of the facility was absolutely amazing. We knew we found a wonderful place for my mom. To put it simply, it was perfect!

Janice

Assisted Living

Family/friend

May 24, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Very pleased with community!

We are very pleased with Brookdale in Chatsworth. All staff is very kind, helpful, and friendly. My dad being a people person and therefore friendly himself, has met many people and is happy being there. The medical program, Caremore, that they offer there, along with his personal health insurance, is a great service where he has a primary physician and a wonderful nurse practitioner. Also a podiatrist and physical therapist. They all come right to his room where he doesn't even need to leave the building to go to their offices. They have scheduled activities throughout the day that are offered, besides a mini movie theatre. The nursing team on site is also great. We're very pleased!

Lisa

Assisted Living

Family/friend

March 23, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
1.0

Give it a Chance

We picked this community, because of the location and price. They need to redecorate the lobby, paint and replace the carpet. it's oudated and needs work. The staff is fine. The room that, my loved one had was great. The food could be better. Overall, the community was fine. They don't offer memory care, if your loved one needs additional care, so you will end up moving

anonymous

Assisted Living

Family/friend

March 20, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Clean friendly quiet peaceful facility

Our loved one passed in January but we thought it was a really nice facility. The reason the value for cost gets 4 stars our of 5, is because the cost of all assisted living in the USA is outrageous. However based on the experience we had, we would definitely recommend Brookdale Chatsworth to other families.

anonymous

Assisted Living

Family/friend

March 16, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Overall a nice community and would recommend

When it comes to the meals and dining service, good food is ready important. Started good, had some misses, but overall good. However based on the experience we have had so far we would recommend the Brookdale Chatsworth community to other families.

anonymous

Assisted Living

Toured community

December 12, 2022

4.0 out of 5 stars
Verified Review

Community Tour

We had a good tour experience at Brookdale Chatsworth. It just wasn't the right fit for my loved one - she didn't need that level of care.

Linda C

Assisted Living

Resident/client

November 22, 2022

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

I like living here

I like the people and the staff and how hard they work to keep everything clean and well kept. I keep my dog here and they make everything comfortable for her. I have mde some really lovely friends here.

Fran B

Assisted Living

Resident/client

November 22, 2022

5.0 out of 5 stars
Cleanliness
3.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Warm and friendly residents

If you want a friendly place for your mom or dad, Brookdale Chatsworth is where they should come. Nicer people you couldn't find, which includes staff and residents. Active lifestyle includes arts and crafts, shopping days, eating out in restaurants, and trips. Come on down and join the fun.

Jeanne L

Assisted Living

Resident/client

November 22, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Great place to live

There is always somebody to talk to. When I'm in my room and starting to feel lonely, I come down and there's always somebody around. The staff makes me feel like they know me and my needs. I feel well cared for.

Brookdale Chatsworth

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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