JL
Assisted LivingFamily/friend
August 27, 2025
Review for Brookdale Cleveland
Lack of empathy with admin, lag of service set up, only one nurse was knowledgeable.
2745 Executive Park Northwest, Cleveland, TN 37312

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When you reside at Brookdale Cleveland, you have access to personalized care and colorful amenities, all paired with the sweet essence of home. Rest assured, you are in good hands here. Staff is available 24 hours a day, seven days a week to be alerted to any emergencies. An alert system is also in use so you can take a deep breath and rest easily. Brookdale’s trained team members work with you directly to meet your needs, whether that includes assistance with medication management, bathing, dressing, or with other daily living activities. They even create a custom-tailored care plan before you move in. Plus, the team can coordinate with any of your outside healthcare providers, if necessary. Here, it’s all about meeting your needs.
At Brookdale Cleveland, residents can enjoy living on their terms with less chores. Leave your cooking utensils and cleaning supplies behind and, instead, look forward to restaurant-style dining with healthy meals served every day. The staff also offers assistance with weekly housekeeping, laundry, and home maintenance.
Seize the day by creating your own exciting calendar of events or by participating in engaging activities with your new neighbors. Get involved in creative pursuits like puzzles,...
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Assisted Living

2745 Executive Park Northwest, Cleveland, TN 37312

1775 Mount Vernon Drive Northwest, Cleveland, TN 37311

3500 Keith St NW, Cleveland, TN 37312

2900 Westside Dr NW, Cleveland, TN 37312
Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Assisted Living
Care types offered
1
Memory Care
Care types offered
2
Assisted Living, Independent Living
Care types offered
1
Assisted Living
for Brookdale Cleveland
A Place for Mom has scored Brookdale Cleveland with 8.7 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Brookdale Cleveland has 21 reviews with an average "overall experience" of 4.3 out of 5.
JL
Assisted LivingFamily/friend
August 27, 2025
Lack of empathy with admin, lag of service set up, only one nurse was knowledgeable.
Anonymous
Assisted LivingFamily/friend
August 13, 2025
The lady who runs the place by the name of Savannah is wonderful. I was able to find a very large apartment for my grandparents. Everyone is very kind there and my grandparents really like the food so far. My grandmother is starting to feel less stressed even though my grandfather is still going through Alzheimer episodes. She was way too stressed being at home and trying to play Nurse and wife. She was not capable of doing that. They are really enjoying it there.
Anonymous
Assisted LivingFamily/friend
June 23, 2025
The people and facility are great. Still adapting to it and learning what is provided and what is not.
Bill J
Assisted LivingFamily/friend
May 16, 2025
5 you all did an awesome job! We have been Impressed by care, getting residents involved in variety of activities and communication with family. Yes, we would recommend this community to other families based on the experience so far.
Anonymous
Assisted LivingFamily/friend
April 1, 2025
5 on all areas! We had such a wonderful experience! Everyone is so kind. I felt that my mother in law was completely safe. They would always call if something was off and treated her with respect. And they let us sleep there during her last days
Patricia L
Assisted LivingFamily/friend
July 24, 2024
My loved one is so well taken care of in every area. Brookdale is beautiful clean every thing I would want for her. She has Alzheimer's but always tells us they take such good care of her ! She's always happy the staff is wonderful we can't thank you enough for all your help!!!!
Tammye L
Assisted LivingFamily/friend
April 5, 2023
The billing process was tedious and we had several issues in the beginning, but my mother-in-law seems very happy there. They have daily outings that she really enjoys. She has been more like her old self since she's been there. It has truly been a positive experience for her at Brookdale Cleveland.
Patricia
Assisted LivingFamily/friend
November 2, 2022
We are so happy. It's beautiful. They are wonderful. My loved one loves the food, and they have proffesional chef. My loved one says the food is delicious. They are having so much fun with the activities. The value for the money is excellent. We could not have asked for anything better. We picked this community because, the residents were introducing themselves and they were overwhelmingly friendly. the satff is so amzing
anonymous
Assisted LivingToured community
August 22, 2022
Christie C
Assisted LivingToured community
October 8, 2021
This community is very nice and they did a very good job with the tour. They also did not have the comprehensive care package that we were looking for as well as that connection or feeling we were looking for with the community.
TD
Assisted LivingFamily/friend
August 23, 2021
They're pretty communicative in terms of letting me know what's going on with my mom when I'm not there. They send me pictures of her doing different activities, which helps me feel comfortable with what's goin on with her. I wish the doctors would contact me more after appointments since my loved one has dementia, but I don't know that that's on Brookdale, more the individual doctors themselves. The staff are very friendly. I seem them interact with my mom and the other residents, and they're always smiling like it's their own mom or sister, etc. They treat them like family.
Anonymous
Assisted LivingFamily/friend
June 27, 2019
My mother has been at the Brookdale Assisted Living Community for almost three months. When we visited the facility, I immediately knew that this is where my mother needs to be. She is surrounded with wonder RA's, nurses, and staff who care about her overall well being, I have had a great experience with [name removed] , ED and [name removed] , Director of Health and Wellness, discussing my moms care. [name removed] , Maintenance colleague, was great to accommodate me on getting my mother's apartment set up. He goes of and beyond of what is expected of him. His assistance was so appreciated. Hats off to the Chef, the food is great M-F but, noticed that on the weekends the quality of the food and service are not up to expectations and a few times the meals have not been on time. [name removed] , who is in charge of activities is a wonderful asset to Brookdale. You can tell she likes her job, keeping everyone involved in daily activities. I have heard from the other residents and noticed myself that they would like to see the activities changed up a little rather than puzzles, bingo, checkers, Wii everyday. However, they love the B-Fit class! It is instrumental for their overall physical health. Maybe other types of games such as bean bag tic tack toe, corn hole, treasure hunts, making crafts, inside badminton, croquet, baking or making something that they all would enjoy eating and other games that can be played either standing or sitting in a chair that would energize their physical body and mind. The overall companionship of the other residents have really made my moms personality shine. It is good to see her smile again.
Anonymous
Assisted LivingToured community
August 10, 2017
I liked this community when we toured it. It looked clean and the people we met seemed nice. This community allows pets and offers transportation. This community did not have an opening at the time we toured.
Anonymous
Assisted LivingToured community
August 3, 2017
I met with [Removed] @Brookdale yesterday. Very impressed with the community itself, & especially the staff. Even the office staff know each resident personally & exude love & caring towards them. It was clean & smelled good. The residents appeared healthy, happy & content. That's what I want for my Mama.
Anonymous
Assisted LivingToured community
May 25, 2017
This looked like a clean community when we visited. The people we met were nice. They have a swimming pool and some nice amenities. This community did not have any openings when we visited.
Anonymous
Assisted LivingFamily/friend
March 20, 2017
I am not happy at all with this community and the experience my mother had while she was in there care. I am upset in the way they handled things and the false promises they gave us during our assessment. After my mother was moved in it was a lot of added expenses that I had not planned on as well as me having to hire external help to come in and watch her because they could not provide the care she had needed. I had to eventually move her out into another facility, I would not recommend this place to anyone.
Anonymous
Assisted LivingToured community
September 19, 2016
I tried this place out and went to tour it twice. It was over booked for respite. I needed a flexible schedule to set up a respite for our loved one. It was a nice place to tour.
Anonymous
Assisted LivingFamily/friend
June 2, 2016
This community is always clean and organized. The staff are so wonderful and are interactive with my dad. The food is good, Dad has not complained. There are activities but Dad feels it is more for the women but are working on having more male activities, otherwise Dad has been on 2 outings. I couldn't have asked for a better place with this community and I have already recommended several people.
Anonymous
Assisted LivingFamily/friend
May 10, 2016
The staff and residents here are like one big family! You walk in the door and feel like you are at home because of the inviting atmosphere! The care given is top notch and the nurses stay on top of any health concerns that may arise from any of the residents! The Nurse Practitioner that comes to the community is caring and straight forward. Her staff is able to order in-house x rays and labs so that you do not have to put stress on your loved one by taking them out of the community to sit in a waiting room. Moving my family member here was one of the best decisions that I have ever made! I have such peace of mind knowing that she is safe, taken care of and loved on as well. That alone is worth the cost!
Anonymous
Assisted LivingToured community
October 31, 2015
The place is really good. My mom complains about the food not being seasoned. She understands there are certain diets they have to accommodate but the food could use some seasoning.
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Tennessee regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Tennessee regulations for Assisted Living.
Brookdale Cleveland offers Studio and 1 Bedroom. Learn more.
A Place for Mom has scored Brookdale Cleveland 8 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (423) 479-8899 to reach a resident at Brookdale Cleveland.
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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