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Brookdale Cleveland

2745 Executive Park Northwest, Cleveland, TN 37312

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(866) 374-4058
8.7
Review score
21 reviews
Add review
8.7
Review score
21 reviews
  • 5 star
    52%
  • 4 star
    38%
  • 3 star
    0%
  • 2 star
    5%
  • 1 star
    5%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale Cleveland
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Brookdale Cleveland community exterior
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Anonymous

Loved one of resident/client

5.0 out of 5 stars

Review for Brookdale Cleveland

The lady who runs the place by the name of Savannah is wonderful. I was able to find a very large apartment for my grandparents. Everyone is very kind there and my grandparents really like the food so far. My grandmother is starting to feel less stressed even though my grandfather is still going through Alzheimer episodes. She was way too stressed being at home and trying to play Nurse and wife. She was not capable of doing that. They are really enjoying it there.

Read all reviews

Brookdale Cleveland

When you reside at Brookdale Cleveland, you have access to personalized care and colorful amenities, all paired with the sweet essence of home. Rest assured, you are in good hands here. Staff is available 24 hours a day, seven days a week to be alerted to any emergencies. An alert system is also in use so you can take a deep breath and rest easily. Brookdale’s trained team members work with you directly to meet your needs, whether that includes assistance with medication management, bathing, dressing, or with other daily living activities. They even create a custom-tailored care plan before you move in. Plus, the team can coordinate with any of your outside healthcare providers, if necessary. Here, it’s all about meeting your needs.

At Brookdale Cleveland, residents can enjoy living on their terms with less chores. Leave your cooking utensils and cleaning supplies behind and, instead, look forward to restaurant-style dining with healthy meals served every day. The staff also offers assistance with weekly housekeeping, laundry, and home maintenance.

Community Services and Amenities

Seize the day by creating your own exciting calendar of events or by participating in engaging activities with your new neighbors. Get involved in creative pursuits like puzzles,...

Senior living options offered

  • Assisted Living

Brookdale Cleveland

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Cleveland

8.7 out of 10
Review Score21 reviewsWrite a review
Overall Experience
4.3
Cleanliness
4.8
Friendliness
4.5
Care Services
4.3
Staff
4.9
Meals & Dining
5.0
Activities
4.2
Value for Cost
4.1

A Place for Mom has scored Brookdale Cleveland with 8.7 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Brookdale Cleveland has 21 reviews with an average "overall experience" of 4.3 out of 5.

Filters

1-20 of 21 reviews

Last Updated: 8/27/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

JL

Assisted Living

Family/friend

August 27, 2025

2.0 out of 5 stars
Verified Review

Review for Brookdale Cleveland

Lack of empathy with admin, lag of service set up, only one nurse was knowledgeable.

Anonymous

Assisted Living

Family/friend

August 13, 2025

5.0 out of 5 stars
Verified Review

Review for Brookdale Cleveland

The lady who runs the place by the name of Savannah is wonderful. I was able to find a very large apartment for my grandparents. Everyone is very kind there and my grandparents really like the food so far. My grandmother is starting to feel less stressed even though my grandfather is still going through Alzheimer episodes. She was way too stressed being at home and trying to play Nurse and wife. She was not capable of doing that. They are really enjoying it there.

Anonymous

Assisted Living

Family/friend

June 23, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
5.0

My mother's new home.

The people and facility are great. Still adapting to it and learning what is provided and what is not.

Bill J

Assisted Living

Family/friend

May 16, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Nice community

5 you all did an awesome job! We have been Impressed by care, getting residents involved in variety of activities and communication with family. Yes, we would recommend this community to other families based on the experience so far.

Anonymous

Assisted Living

Family/friend

April 1, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

100% satisfied. Felt like the staff was family .

5 on all areas! We had such a wonderful experience! Everyone is so kind. I felt that my mother in law was completely safe. They would always call if something was off and treated her with respect. And they let us sleep there during her last days

Patricia L

Assisted Living

Family/friend

July 24, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Brookdale Cleveland

My loved one is so well taken care of in every area. Brookdale is beautiful clean every thing I would want for her. She has Alzheimer's but always tells us they take such good care of her ! She's always happy the staff is wonderful we can't thank you enough for all your help!!!!

Tammye L

Assisted Living

Family/friend

April 5, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0

Mother in law is thriving

The billing process was tedious and we had several issues in the beginning, but my mother-in-law seems very happy there. They have daily outings that she really enjoys. She has been more like her old self since she's been there. It has truly been a positive experience for her at Brookdale Cleveland.

Patricia

Assisted Living

Family/friend

November 2, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Feels like home

We are so happy. It's beautiful. They are wonderful. My loved one loves the food, and they have proffesional chef. My loved one says the food is delicious. They are having so much fun with the activities. The value for the money is excellent. We could not have asked for anything better. We picked this community because, the residents were introducing themselves and they were overwhelmingly friendly. the satff is so amzing

anonymous

Assisted Living

Toured community

August 22, 2022

4.0 out of 5 stars
Verified Review

tour review

Christie C

Assisted Living

Toured community

October 8, 2021

5.0 out of 5 stars
Verified Review

My tour review

This community is very nice and they did a very good job with the tour. They also did not have the comprehensive care package that we were looking for as well as that connection or feeling we were looking for with the community.

TD

Assisted Living

Family/friend

August 23, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.5
Activities
4.0
Staff
4.0

If a family can't take care of their loved one, Brookdale Cleveland is the next best thing.

They're pretty communicative in terms of letting me know what's going on with my mom when I'm not there. They send me pictures of her doing different activities, which helps me feel comfortable with what's goin on with her. I wish the doctors would contact me more after appointments since my loved one has dementia, but I don't know that that's on Brookdale, more the individual doctors themselves. The staff are very friendly. I seem them interact with my mom and the other residents, and they're always smiling like it's their own mom or sister, etc. They treat them like family.

Anonymous

Assisted Living

Family/friend

June 27, 2019

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
2.5
Care Services
4.0
Activities
3.0

Blessed

My mother has been at the Brookdale Assisted Living Community for almost three months. When we visited the facility, I immediately knew that this is where my mother needs to be. She is surrounded with wonder RA's, nurses, and staff who care about her overall well being, I have had a great experience with [name removed] , ED and [name removed] , Director of Health and Wellness, discussing my moms care. [name removed] , Maintenance colleague, was great to accommodate me on getting my mother's apartment set up. He goes of and beyond of what is expected of him. His assistance was so appreciated. Hats off to the Chef, the food is great M-F but, noticed that on the weekends the quality of the food and service are not up to expectations and a few times the meals have not been on time. [name removed] , who is in charge of activities is a wonderful asset to Brookdale. You can tell she likes her job, keeping everyone involved in daily activities. I have heard from the other residents and noticed myself that they would like to see the activities changed up a little rather than puzzles, bingo, checkers, Wii everyday. However, they love the B-Fit class! It is instrumental for their overall physical health. Maybe other types of games such as bean bag tic tack toe, corn hole, treasure hunts, making crafts, inside badminton, croquet, baking or making something that they all would enjoy eating and other games that can be played either standing or sitting in a chair that would energize their physical body and mind. The overall companionship of the other residents have really made my moms personality shine. It is good to see her smile again.

Anonymous

Assisted Living

Toured community

August 10, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

My tour

I liked this community when we toured it. It looked clean and the people we met seemed nice. This community allows pets and offers transportation. This community did not have an opening at the time we toured.

Anonymous

Assisted Living

Toured community

August 3, 2017

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

I met with [Removed] @Brookdale yesterday. Very impressed with the community itself, & especially the staff. Even the office staff know each resident personally & exude love & caring towards them. It was clean & smelled good. The residents appeared healthy, happy & content. That's what I want for my Mama.

Anonymous

Assisted Living

Toured community

May 25, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

My tour

This looked like a clean community when we visited. The people we met were nice. They have a swimming pool and some nice amenities. This community did not have any openings when we visited.

Anonymous

Assisted Living

Family/friend

March 20, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Very disappointed in this community!!

I am not happy at all with this community and the experience my mother had while she was in there care. I am upset in the way they handled things and the false promises they gave us during our assessment. After my mother was moved in it was a lot of added expenses that I had not planned on as well as me having to hire external help to come in and watch her because they could not provide the care she had needed. I had to eventually move her out into another facility, I would not recommend this place to anyone.

Anonymous

Assisted Living

Toured community

September 19, 2016

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

We Tour The Community Twice

I tried this place out and went to tour it twice. It was over booked for respite. I needed a flexible schedule to set up a respite for our loved one. It was a nice place to tour.

Anonymous

Assisted Living

Family/friend

June 2, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

It Is Such A Wonderful Community

This community is always clean and organized. The staff are so wonderful and are interactive with my dad. The food is good, Dad has not complained. There are activities but Dad feels it is more for the women but are working on having more male activities, otherwise Dad has been on 2 outings. I couldn't have asked for a better place with this community and I have already recommended several people.

Anonymous

Assisted Living

Family/friend

May 10, 2016

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

It feels like home!

The staff and residents here are like one big family! You walk in the door and feel like you are at home because of the inviting atmosphere! The care given is top notch and the nurses stay on top of any health concerns that may arise from any of the residents! The Nurse Practitioner that comes to the community is caring and straight forward. Her staff is able to order in-house x rays and labs so that you do not have to put stress on your loved one by taking them out of the community to sit in a waiting room. Moving my family member here was one of the best decisions that I have ever made! I have such peace of mind knowing that she is safe, taken care of and loved on as well. That alone is worth the cost!

Anonymous

Assisted Living

Toured community

October 31, 2015

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

great place, food needs seasoning

The place is really good. My mom complains about the food not being seasoned. She understands there are certain diets they have to accommodate but the food could use some seasoning.

Brookdale Cleveland

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Map of the neighborhood around Brookdale Cleveland

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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