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Brookdale Emerson

590 Old Hook Road, Emerson, NJ 07630

For pricing & availability:
(866) 374-4058
8.2
Review score
50 reviews
Add review
8.2
Review score
50 reviews
  • 5 star
    28%
  • 4 star
    46%
  • 3 star
    20%
  • 2 star
    4%
  • 1 star
    2%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale Emerson
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Brookdale Emerson community exterior
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street view of Brookdale Emerson

Anonymous

Spouse or partner of resident/client

4.0 out of 5 stars

Great staff at Brookdale.

The administration has been responsive. My husband's caregivers are warm and compassionate. The language difference is a challenge in trying to give or receive information. I wish there had been clearer instruction about how the hospice staff interacts with Brookdale staff and who is responsible for what duties. The unit is kept very clean. I wish there was more fresh food in the meals which otherwise seems pretty good.

Read all reviews

Brookdale Emerson

Live an independent and comfortable lifestyle while receiving the support you need, when you need it, at Brookdale Emerson. Our compassionate team of caregivers provides memory care, as well as assistance with activities of daily living like bathing, dressing, and more. We can also coordinate with outside healthcare providers, if needed. In addition to care, our team assists with daily meal preparation, housekeeping, and transportation. Residents of our home can also take advantage of the on-site salon services, our chapel, and our community rental space, where you can host a birthday party or special event with loved ones. At Brookdale Emerson, it’s easier than ever to socialize and live life to the fullest.

In our memory care community, we provide safe opportunities for engagement and activity, including options like gardening, kitchen work, handyman help, and various other tasks. These skilled activities help residents find purpose and normalcy, as well as a sense of belonging. If safety is a concern, you can rest easy knowing that staff is available 24 hours a day, seven days a week to be alerted to any emergencies.

Community Services and Amenities

Bring your beloved pet outside to enjoy the community walking paths, or participate in a daily...

Senior living options offered

  • Assisted Living
  • Memory Care

Brookdale Emerson

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Emerson

8.2 out of 10
Review Score50 reviewsWrite a review
Overall Experience
3.9
Cleanliness
4.1
Friendliness
4.3
Care Services
4.0
Staff
4.4
Meals & Dining
3.6
Activities
4.0
Value for Cost
4.0

A Place for Mom has scored Brookdale Emerson with 8.2 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Brookdale Emerson has 50 reviews with an average "overall experience" of 3.9 out of 5.

Filters

1-20 of 50 reviews

Last Updated: 7/30/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

July 30, 2025

2.0 out of 5 stars
Verified Review
Cleanliness
4.0
Meals & Dining
5.0

BE AWARE

Brookdale Emerson was not a good fit for mom. Friendliness of most staff seemed forced and not genuine. Activities - Seemed to be designed to put on their Facebook page. The apartment mom had was a studio and it was very nice.. The size was perfect for her. We were able to decorate it with her own furniture and treasured photos. The chef was very good and took pride in his cooking. He met with the residents and asked them for their feedback and preferences. The wait staff was caring and attentive. The healthcare was lacking!! The resident /assistant ratio was not adequate. Although it was an assisted living facility, we expected better care. Mom ended up falling several times. The last time she fractured her wrist. She was unable to get help. She called me and I had to call the director to get her help. There was no answer at the facility.

Anonymous

Assisted Living

Family/friend

July 16, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Great staff at Brookdale.

The administration has been responsive. My husband's caregivers are warm and compassionate. The language difference is a challenge in trying to give or receive information. I wish there had been clearer instruction about how the hospice staff interacts with Brookdale staff and who is responsible for what duties. The unit is kept very clean. I wish there was more fresh food in the meals which otherwise seems pretty good.

AF

Assisted Living

Family/friend

July 1, 2025

4.0 out of 5 stars
Verified Review

Safely Transitioning.

My mom's transition has been a journey. It's taken a while to for us all to understand how things and people work

Claire F

Assisted Living

Family/friend

April 1, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

The people are the heart of Brookdale

From the beginning, the people at Broookdale Emerson impressed me by the kindness to me & to the residents. I met with the head of Sales who knew residents’ names. When I brought my mother back, we had lunch with him and the executive director. My mother also felt the care & kindness at this meeting. Now that she has moved in, she tells me how happy she is. The nurses, caregivers and even the staff in the dining room are so friendly and helpful. I can honestly say that we found the right place for Mom.

Anonymous

Assisted Living

Family/friend

January 24, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
1.0

Brookdale Emerson

They need more attendants to care for the residents and a nighttime nurse on staff from 11:00 pm to 7:00 am. They need better quality and variety on the food. They need better variety in the activities as well.

Jean S

Assisted Living

Family/friend

October 7, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
4.0
Staff
2.0
Meals & Dining
2.0

Pros and cons

The administration just changed over. It was horrible before. The staff that deals with the residents on a day to day basis is very good and kind. The food is very institutional tasting. I am there weekly volunteering to do crafts so I see a lot. The residents are generally pretty content.

Jeff

Assisted Living

Family/friend

September 4, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
4.0

Our families experience

Our loved one seems happy. Her room is always spotless. They take good care of her. Food seems fresh. Dining staff is very attentive and we would recommend this community to other families based on the experience we have had so far.

Michele Annicchiarico

Assisted Living

Family/friend

June 18, 2024

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

It been good

No major problems,food is very good. Very friendly.the staff shows they care about the residents and go out of their way to take care of their needs. The benefit of having choices of food selections at lunch and dinner makes a big difference to the residents.

Anonymous

Assisted Living

Family/friend

April 29, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
3.0

Our Experience

The staff at Brookdale Emerson really care. The quality of service is good. My concern is that Brookdale is undergoing a number of changes and staff turnover. Visiting hours and activities have been impacted. Admin appears somewhat unorganized. This may be a short term issue as Brookdale is onboarding new hires.

Wendy H

Assisted Living

Family/friend

March 19, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
5.0
Care Services
1.0
Activities
3.0
Staff
5.0
Meals & Dining
3.0

Suggestions for improvements

The staff try their best and I get along with them, however they are very short staff with aides and nurses. They need better quality of food, variety and more of it. The activities director retired. So I think they are looking to hire.

Anonymous

Assisted Living

Family/friend

February 1, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Our Experience

My loved one was a resident at Brookdale Emerson for a short time. They were okay and tried their best, but my loved one's needs were probably a little more than they could provide.

Anonymous

Memory Care

Family/friend

November 30, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Highlight friendly staff.

The staff members are very friendly, however the communication is poor and could be improved on. Based on the experience we have had so far, we would recommend this community to other families, provided they were able to have family supplement care.

Marilyn G

Assisted Living

Resident/client

October 19, 2023

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great community with lots of activities

Brookdale Emerson is a beautiful community in Emerson, NJ with beautiful grounds and a homelike atmosphere. It took me approximately 3 months to find the right community before I made my final decision. I'm glad I took the time to tour numerous Assisted Livings because now I am home in my community. The food is delicious, and the kitchen is run by a phenomenal chef [name removed]. The activities are great as well. It was important for me to find a community that could care for my physical needs as well as keeping me entertained on a regular basis.

Anonymous

Assisted Living

Family/friend

October 3, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

overall a nice community

So far everything has been fine. Our loved ones room and facility is always clean. The staff is friendly and attentive. They keep me abreast of her condition. All of the meals seem good my mom doesn't complain about the food. When it comes to the activities, they keep her busy. The overall value for cost is what I expected for her level of care

Anonymous

Assisted Living

Family/friend

August 22, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Our Experience so far

My loved one is currently a resident at Brookdale Emerson. Communication with the family could improve. Especially for family members who call and do not receive phone calls back timely. Many follow up calls are needed. Also, on my loved one's first day there was no official meet and greet and 'welcome.' That makes a huge difference. We had to find someone to take our loved one to her room and had to ask for the key. We needed more of a warm welcome. I would recommend this facility to family and friends due to it being more affordable than other locations.

Anonymous

Assisted Living

Family/friend

May 12, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Recommended

My mother lives at Brookdale Emerson. The staff is nice and helpful. They could use a better meal plan, according to my mother. Overall, the experience has been good. I would recommend this facility to family and friends.

anonymous

Memory Care

Family/friend

April 18, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Great care from a wonderful staff

We chose Brookdale Emerson over other places we looked honestly because of the price and availability, we needed a place urgently and had limited funds. They work with us and were quick The staff is amazing they give my mother-in-law great care. They are welcoming to us whenever we come. They also are great at keeping us informed. We received a call for any fall or fight she may have.

anonymous

Assisted Living

Toured community

January 11, 2023

5.0 out of 5 stars
Verified Review

Community Tour

I thought Brookdale Emerson was very nice. The bright rooms stood out to me.

Sal P

Memory Care

Toured community

October 20, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Great value for high level care.

I visited six assisted-living/memory care units in the Bergen County area. This was by far the nicest one.[name removed] went above and beyond trying to get my mother into the memory care unit. They have brand new fully renovated apts. Through my research I discovered that this place has a very high level of care. And it came highly recommended by about five different people. The staff have been there over 10 years. They are a team that works together. I compared them to other places, the other places might look nice, but the level of care cannot be any better than it is here at Brookdale. The cost was also very affordable for this type of care.

Roy F

Assisted Living

Family/friend

February 18, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Highly recommend

Our experience with Brookdale Emerson has excellent so far. They accept the VA aid and assistance which for us was an absolute God send. I would definitely recommend to others looking.

Brookdale Emerson

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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