7701 Poplar Avenue, Germantown, TN 38138
Anonymous
Loved one of resident/client
Brookdale Germantown
From the first time we walked in almost a year ago the entire community has been friendly and care giving. Mom calls it home and does not want to leave. She has formed meaningful friendships.
Read all reviewsBrookdale Germantown
At Brookdale Germantown, residents can look forward to independence, a sense of security, and life without the hassle of home ownership. Each day, you’ll find yourself surrounded by an energized and friendly team, as well as amenities to simplify your day-to-day life. If you need a little extra help with bathing, dressing, or medication administration, our team is fully equipped to meet you where you’re at. All care plans are comprehensive, personalized, and built around you, to help ensure healthy and purposeful living. Rest assured, staff is available 24 hours a day, seven days a week to be alerted to any emergencies. Our community is a short and convenient drive from East Memphis and includes many additional perks on-site. Book a hair appointment at the beauty and barber shop, or enjoy an easy-going game night with your friends in the game room. Whether you’d like to go for an adventure in the local neighborhood or mingle with friends around the community, we always have something fun going on. Join us for fitness classes, bingo nights, ice cream socials, and more! It’s easy to live your best life, here at Brookdale Germantown.
If you’re a fan of Southern cuisine,...
Brookdale Germantown
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
for Brookdale Germantown
A Place for Mom has scored Brookdale Germantown with 9.2 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Brookdale Germantown has 59 reviews with an average "overall experience" of 3.9 out of 5.
Anonymous
Assisted LivingFamily/friend
August 28, 2025
From the first time we walked in almost a year ago the entire community has been friendly and care giving. Mom calls it home and does not want to leave. She has formed meaningful friendships.
Alisa P
Assisted LivingFamily/friend
July 15, 2025
[name removed] and [name removed] went out of their way to help us in a time of need and I will never forget that. Brookdale of Germantown is nothing like the stigma of a nursing home facilities/assisted living. It's so much more.
Anonymous
Assisted LivingResident/client
March 3, 2025
It is a great facility! Big factor for choosign it: Cost! Staff sometimes short handed/turnover, often residents need assistance with getting around, eating/cutting food, swallowing. Not sure how many staff are certified nurse assistants. They do the best they can. It's a cut above most similar facilities in this region.
Kenny H
Assisted LivingIndustry reviewer
February 20, 2025
Thanks for all you help, my mom is really enjoying living at Brookdale Germantown, thanks to [name removed]and [name removed] for making us feel at home, there is nowhere else I would rather my mom to be other than assisted living
Anonymous
Assisted LivingFamily/friend
November 14, 2024
Residents are friendly and engaging with fellow residents without being intrusive. A true sense of community. Staff keeps us well informed of the status of Mom. She is thriving and likes being there.
Howard F
Assisted LivingFamily/friend
November 6, 2024
As recommended by A Place for Mom, we scheduled a tour. We took the checklist with us. 1 Clean smell 2 Residents well groomed and engaging in numerous activities 3 Caregivers assisting where needed 4 Staff friendly and engaging 5 Landscape and facilities well maintained 6 Transportation provided for errands, outings, and appointments 7 Nutritious and appealing meals 8 Staff doctor, nurses, medication management, and next door to a major hospital 9 Good housekeeping, bathing routines, beauty salon, and spa 10 Calm and inviting environment 11 Physical therapy 12 Focus on emotional and spiritual well-being. The directors of medical and sales asked to visit mom in rehab to evaluate whether they could accommodate her needs. They have a lab onsite so mom doesn’t have to go to the doctor for routine bloodwork. The community of residents has embraced mom. She has made genuine friends and feels secure. She has told us that she really likes it there.
Lynn S
Assisted LivingFamily/friend
September 19, 2024
Everyone there is so kind and the care is so individualized to make the needs of the resident. Our experience has been nothing but great and I would recommend this facility to anyone just so glad that we found it.
Susan
Assisted LivingFamily/friend
March 7, 2024
I think it was a good place. The staff seemed to sincerely care about my mom. I would recommend. I picked it because it wasn't huge, it was clean and we had a very positive feeling as we spoke to people that were staying at the facility.
Cynthia J
Assisted LivingFamily/friend
February 19, 2024
The staff are really friendly and caring. They treat the residents like family. They cater to individualized needs.
Don H
Assisted LivingFamily/friend
December 7, 2023
The experience was the best. [name removed], the executive director at Brookdale, went above and beyond for my brother. Shortly after he moved to Brookdale his kidneys began shutting down again and he refused dialysis. [name removed] was by his side holding his hand with two other staff members praying in his room when he passed. She is an angel!
Anonymous
Assisted LivingFamily/friend
October 31, 2023
I would recommend Brookdale Germantown, although my experience was not the best. My mother required more care and according to their policy, they should not have admitted her. She had only been there for a week and they were telling me that she was going to have to go to another facility. They were nice but pretty adamant that my mom had to go to the facility that they found a room for her in. We didn't really have a pleasant experience, not terrible but not pleasant.
Jamie S
Assisted LivingFamily/friend
June 12, 2023
5 in every category, I am very happy!!!! They love on my mama so well. They personalize their care for her. They know her and how to help her. They meet her needs as best they can in every way. They have gone above and beyond to care for me as well. I would ABSOLUTELY recommend Brookdale Germantown to anyone who is looking.
SS
Assisted LivingFamily/friend
May 10, 2023
My mother went there for hospice so my experience was different than most. The other residents seemed happy. They took care of my mother during her end of life. I liked that it was smaller and family oriented. [name removed] was wonderful. Good communication and kind.
Anonymous
Assisted LivingFamily/friend
March 27, 2023
It is an excellent place. They are fine, has a nice refrigerator. The bathroom is excellent. Heat~AC is individually controlled. I would recommend to others.
Kelly
Assisted LivingFamily/friend
January 9, 2023
The marketing is impeccable for this location. The staff tells you what you want to hear during the tour. They appear to connect with your family member during the assessment visit. After moving in, you realize that it was all sales. Your loved one is essentially on their own with meals provided. If you have an older relative where they need scheduled meals and social interaction, it may work out for them. It's strictly assisted living; where they provide medication. Don't expect any feedback related to the medical issue that requires the medication unless they become a bother or burden. Engagement seems superficial and performative. You will often come to the building where the same residents sit in the lobby doing nothing and staring at Poplar Avenue. Housekeeping and baths are not done as scheduled although the days are posted on the apartment door. The floors and countertops are rarely cleaned if ever. The units are not maintained.
anonymous
Assisted LivingFamily/friend
December 13, 2022
What we really like about the Brookdale Germantown community are the staff members, they are just so caring and have taken such great care of our loved one. Based on the experience we have had so far we would recommend them to other families.
SL
Assisted LivingFamily/friend
November 22, 2022
My loved one loves the food. I really liked the place and the people, prior to finding out about the cost. It's very nice, and family oriented. They clean the rooms once per week, and for the amount of money twice per week would keep it cleaner I would recommend this community to other families.
Anonymous
Assisted LivingFamily/friend
September 30, 2022
I really like this community. It's not perfect, of course. No place is. But it's absolutely the best place/right place for my parents. It feels more like a home and a family atmosphere than any other place that I toured. When I visit, staff and visitors are always present and out and about. I'm not only greeted by the staff, but also by the residents. Everyone knows each other here. The common areas are always clean. I feel like housekeeping of their apartment could improve. Communication is ok. They're good about communicating urgent things. The not so urgent, but still important things, I tend to hear from my dad on and not the staff. I will say, if I call or ask questions they're great about answering me. Just not as proactive to reach out about things. I'm not sure others who don't talk to their loved one's daily would be happy with the level of communication, but it works out for us. Overall, I love the staff, they're all great. I've never seen them be less than wonderful with anyone, residents or visitors. The food is very good. My only issue is how they handle special diets (diabetes, high blood pressure, etc). They don't give meal details to help residents understand what they're eating and if it's good for their diet needs. I'd really like to see that improve. They offer a good variety of activities and outings. Overall, I would recommend them to family and friends.
Susan
Assisted LivingToured community
August 15, 2022
I toured Brookdale Germantown and I liked it, it was good. It was a nice place; they were sweet and knowledgeable, they answered all of my questions. We chose another community because Brookdale was a little more expensive.
Anonymous
Assisted LivingFamily/friend
July 28, 2022
Brookdale Germantown is very corporate. There's a lot of turnover because it is typical corporate looking out for the bottom line and cutting corners at every possibility. A lot of corners are cut and there are a lot things they don't provide that other places do, but there are pros and cons to every place. I do love the fact that the courtyard is in the middle, it's one of the main reasons we picked this place. The courtyard setup provides security and my loved one's room specifically is extremely nice in comparison to others we looked at. The amenities in their apartment are very nice compared to others too, but I just feel that it's very corporate, it doesn't have that family hospitably or warm and fuzzy feel. The residents there seem nice. In regards to the meals and dining: shortly after my loved one moved in they lost their head chef, and from what my loved one told me, the person who normally does accounting was filling in for the dining area. They still don't have the bistro area opened back up - whereas most residences have sandwiches, smoothies, or pick-up food. A lot of the time the sheets are not out to place an order, they have to ask for it, and when they do place an order they have to wait almost an hour for their food. They will say it'll be done at a certain time, but when they go up to get it it's not done, and by the time they get it, it's cold. So, that part has been struggling, and I think they have someone now, so hopefully it gets better. I'm unsure of why the bistro area is still closed, but I'm sure it's because of their lack of staffing and cutting corners. One of the reasons why my loved one justified moving here and spending the money was because they were looking forward to having their meals cooked for them, but they're still having to cook for themselves. My loved one has a walking aid and they try to enjoy walking. The courtyard itself is not maintained very well especially for, in my opinion, the elderly. They've had an ant issue that has gone on for months, where my loved one just ended up getting their own home-spray for insects and trying to combat it on their own - which they should not be having to do. And it's not just their apartment, it's several others. There are divots in the courtyard area - and I feel that it should be made safer for the those who use walkers or other walking aids. My loved one is not happy with the landscaping, as they're used to having their own meticulous yard that they can no longer maintain. So, that's something else that gets under their skin. Hopefully things will get better, now that we are on this side of Covid. I think all communities have their own issues and I'm unsure if it would be a better move to go elsewhere.
Brookdale Germantown
Find Assisted Living
Starting at$X,XXX/mo
Starting at$0+ monthly
Starting at$X,XXX/mo
Starting at$2,995+ monthly
Brightmore of East Memphis, a full-service rental senior living community in East Memphis near Germantown and Collierville, has the answer.Brightmore of East Memphis provides the vibrant retirement lifestyle you’ve always wanted. Here, you can choose from a number of Independent Living rental...
Starting at$X,XXX/mo
Starting at$2,995+ monthly
Brightmore of East Memphis, a full-service rental senior living community in East Memphis near Germantown and Collierville, has the answer.Brightmore of East Memphis provides the vibrant retirement lifestyle you’ve always wanted. Here, you can choose from a number of Independent Living rental...
Starting at$X,XXX/mo
Starting at$3,495+ monthly
Located right outside of Germantown, our community offers you a whole new world of friendship, gracious living, comfort and convenience in an ultimate location. Put them together and you have the perfect combination for an independent, rewarding and fulfilling retirement. We invite you to call...
Starting at$X,XXX/mo
Starting at$2,510+ monthly
Starting at$X,XXX/mo
Starting at$3,600+ monthly
South Breeze Assisted Living is a 28-unit, single-story residence. The intimate 20,000 square-foot floor plan puts dining and common living space within a short walk from each resident's living quarters. South Breeze offers five floor plans ranging from a studio to 2-bedroom. Your job is living...
Starting at$X,XXX/mo
Starting at$2,350+ monthly
Located in the heart of bustling Memphis, Shelby County, Tennessee, Legacy Assisted Living & Memory Care at Lenox Park is conveniently located to you and your family. We are easy to access and provide ample parking. Our central location makes it possible for active seniors to remain engaged...
Starting at$X,XXX/mo
Starting at$1,475+ monthly
Royal Retreat Senior Living Community is a home like no other. We are locally owned and managed by Memphians who have an authentic understanding of the needs and culture of the community we serve. We are driven by passion to improve the quality of life for our senior residents and provide them a...
Starting at$X,XXX/mo
Contact advisor for quote
Do more of what you loveTrade your to-do list for a bucket list. Here at our community in Germantown, Tennesse, you can do just that with more time for what matters most— pursuing your passion for volunteering, rediscovering an old hobby like painting or focusing on personal wellness with...
Starting at$X,XXX/mo
Starting at$3,190+ monthly
For more than 20 years, the dedicated team at Laurel Glen at Memphis has been providing the finest Assisted Living/Memory Care community services in the Memphis, Germantown, Collierville, Shelby and Desoto area.We know how difficult it can be for a loved one to make the transition from home to a...
Starting at$X,XXX/mo
Starting at$4,025+ monthly
Belmont Village of Memphis, Tennessee is located in the attractive Germantown residential area shaded by Crape Myrtle and Dogwood trees, not too far from the Mississippi River. Situated near shopping, restaurants, places of worship and outstanding medical facilities — not to mention everything...
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.