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Brookdale Harrisburg

3560 North Progress Avenue, Harrisburg, PA 17110

For pricing & availability:
(866) 374-4058
9.0
Review score
50 reviews
Add review
9.0
Review score
50 reviews
  • 5 star
    34%
  • 4 star
    34%
  • 3 star
    20%
  • 2 star
    8%
  • 1 star
    4%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale Harrisburg
SaveShare
Brookdale Harrisburg
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Robert

Child of resident/client

5.0 out of 5 stars

Would recommend

[name removed] has been wonderful to work with. Goes out of his way to be friendly. It's been a great experience so far in memory care. What we like the most about the community is the secluded location. Always see employees when visiting.

Read all reviews

Brookdale Harrisburg

Find the familiarity of home paired with style and one-on-one support, at Brookdale Harrisburg. Located in the historic town of Harrisburg, Pennsylvania, residents have access to a combination of personalized care services and urban amenities. The community is close to a variety of local attractions, including the National Civil War Museum, Fort Hunter Mansion and Park, and the Cathedral of Saint Patrick. However, residents can find just as much to do on-site while having their personal needs met and tended to.

Whether you need assistance with medication management or activities of daily living, the compassionate staff is ready to help. For residents with Alzheimer’s and other types of dementia, person-centered memory care, gentle reminders, and guidance is provided around the clock. Rest assured, safety is priority for everyone, and the staff is available 24 hours a day, seven days a week to be alerted to any emergencies.

Residents of Brookdale Harrisburg can also receive assistance with transportation, meal preparation, housekeeping, and home maintenance — all while having access to a multitude of useful perks. Book an appointment at the beauty and barber shop, soak your stress away in the whirlpool, or hit up the snack shop before watching a movie with friends....

Senior living options offered

  • Assisted Living
  • Memory Care

Brookdale Harrisburg

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Harrisburg

9 out of 10
Review Score50 reviewsWrite a review
Overall Experience
3.8
Cleanliness
4.0
Friendliness
4.1
Care Services
3.7
Staff
4.3
Meals & Dining
4.2
Activities
3.8
Value for Cost
3.6

A Place for Mom has scored Brookdale Harrisburg with 9 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Brookdale Harrisburg has 50 reviews with an average "overall experience" of 3.8 out of 5.

Filters

1-20 of 50 reviews

Last Updated: 10/10/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Robert

Memory Care

Family/friend

October 10, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Would recommend

[name removed] has been wonderful to work with. Goes out of his way to be friendly. It's been a great experience so far in memory care. What we like the most about the community is the secluded location. Always see employees when visiting.

Anonymous

Memory Care

Family/friend

September 17, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Brookdale Harrisburg experience

All categories would rate at 5 for me . I have had an overall excellent experience with the facility in total. All staff always helpful and friendly. Yes, I would recommend Brookdale Harrisburg community to other families based on the experience so far.

Anonymous

Assisted Living

Family/friend

May 19, 2025

5.0 out of 5 stars
Verified Review

Mom is a different person

My mom keeps saying all the staff are very kind to her. And they make sure that she goes to activities and events. They also make sure she keeps herself clean

Priscilla

Assisted Living

Family/friend

April 25, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Our family's experience

My brother was quite happy there and overall we were pleased with the care he received. The atmosphere was very pleasant...friendly and caring, but also quiet and respectful of each person's privacy. Activities...hard to rate as my brother, who was at Brookdale, did not participate in too many activities...but the family events at holidays were very nice...4.My brother needed a high level of care and the staff did well with accommodating his needs. The Director of Wellness was on top of his issues and addressed my concerns quickly. She seemed to genuinely care about the residents. I am sure different people have had different experiences there depending on staff at the time. My brother passed away about a month ago....but he really liked his Brookdale "home" until the end...the staff took a liking to him and would joke with him as well, so he felt very comfortable there. We were sorry his time there could not have been longer. We (myself and his son) thank "A Place for Mom" for the recommendation.

Anonymous

Memory Care

Family/friend

November 15, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
4.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
4.0

Quality of care does NOT equal cost we pay

I wish I could have given a "0" for some of those!! Lack of training!!!Especially in memory care! NO engaging activities for memory care residents as was promised (just put in front of TV most of the time). This has been going on for one year now! And this has been brought to management's attention several times. Lack of bathing/hygiene for my loved one. Also brought to management's attention. Management needs to be more involved and hold their employees accountable. Too many aides just sit around on their phones! Also brought to management's attention. Up until a couple months ago when a new health & wellness coordinator was hired, communication and care was terrible. It has improved since the new coordinator came onboard.

Anonymous

Assisted Living

Family/friend

July 30, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Brookdale Harrisburg

It is a nice place, clean and very friendly. Only complaint would be the food is not great.

Anonymous

Assisted Living

Family/friend

March 28, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Brookdale Harrisburg

We've had a good experience with Brookdale Harrisburg. But there was a lot of confusion when we moved my parents in with paperwork and payments. I'd strongly suggest making copies of any forms you fill out.

Janet H

Assisted Living

Family/friend

March 14, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Friendly place

Location and friendliness were the main reasons we chose Brookdale Harrisburg. I would like to see a person at the lobby desk on weekends.

BE

Assisted Living

Family/friend

October 18, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Review for Brookdale Harrisburg

It is a nice place. The people are friendly. We picked this community, because of the price and openings. Needed somewhere quick.

Anonymous

Memory Care

Family/friend

May 18, 2023

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Our Family's Experience

Staff are friendly and kind. My family member really likes it there and seems happy. Communication could be better overall. There is lack of knowledge with some staff in caring for certain health related matters. On many occasions I've had to bring issues to the attention of upper management staff. Monthly rate went up very significantly after only several months of residing there! Security concerns with certain areas of the facility. Short-staffed on occasions.

VIda

Assisted Living

Family/friend

January 11, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Our families experience

Overall our family and our loved one are satisfied with the experience - there are a few little kinks that need to be worked out like maybe getting a better breakdown of the extra costs. However we still would recommend this community to other families to check out for their loved ones. The residents can go on the bus and do scenic bus trips, and around Christmas time they took the residents out to see Christmas lights. There is plenty of different things for them to do. The physical therapist department is great.

anonymous

Assisted Living

Family/friend

September 6, 2022

2.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
2.5
Value for Cost
1.0
Care Services
3.0
Activities
2.0
Staff
3.0
Meals & Dining
1.0

Would Not Recommend

I would not recommend Brookdale Harrisburg. They had a tendency to raise their rates, and that happened almost instantly. So you were stuck with a higher monthly bill the next time it was due, without any explanation as to why you were paying more. Within the first six months, the bill went up around $1000, which on a fixed budget definitely hurts. They also had no flexibility when it came to medications. They insisted that we use their pharmacy, which was not free, and would not allow us to use our pharmacy, which was free. And how friendly they are depends on if you're coming in or leaving. They were friendly coming in but not coming out.

Carol

Assisted Living

Family/friend

August 24, 2022

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Family experience

We chose Brookdale based on the location, it is very convenient for us and is able to suit our loved ones needs. The meals and dining service is quite adequate. The could improve on the care coming from the doctor - they could read the charts better and pay a little closer attention to detail and follow through with the complaints they receive.

Jim

Assisted Living

Toured community

August 10, 2022

3.0 out of 5 stars
Verified Review

tour review

Our family had an in person tour and we just did not really see the staff being that friendly and we knew other residents living there who were moving out because they weren't happy

William

Memory Care

Family/friend

June 22, 2022

4.5 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0

Comfortable

I would recommend Brookdale Harrisburg to others. I feel like my loved one is definitely taken care of. The people are really friendly, and it's a clean place. It's staffed very well, there's enough people for everybody. It's not a big sprawling kind of place, its very quaint. For memory care, it's all on one level and behind a locked door. There's an alarm that will go off if the code isn't put in. Communication between the community and our family has been great! They usually contact me through phone and they'll send emails of events going on within the community. I also like the fact that I can visit 24/7, whenever I'd like.

George

Memory Care

Family/friend

April 26, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

They Get My Highest Recommendation

Brookdale Harrisburg is a very high quality community. Everyone there is very friendly, competent, and capable. I would highly recommend anyone in need of these types of services to consider them. The attention that all of the residents get there is impressive. They have plenty of activities for the memory care folks. And there's a great sense of family there, which is really neat. They treated us like family, as well as my mom.

anonymous

Assisted Living

Toured community

October 20, 2021

4.0 out of 5 stars
Verified Review

Our tour experience

Our family had an in person tour and Brookdale is nice, but our first impression right when we walked in is that it looked like a hospital setting, Very structured, the halls were kind of bare and we did get to see the community but a lot of our time was spent in the office. We also did not really see any residents out and about.

anonymous

Assisted Living

Family/friend

July 8, 2021

3.0 out of 5 stars
Verified Review

My review of Brookdale Harrisburg (Brookdale)

Both of our parents had covid which we are not blaming Brookdale whatsoever, but they quarantined our loved ones for so long a little over 3 weeks. For someone with dementia in that type of situation our mother just declined dramatically. The care was just not what we had paid for, not what we were expecting and a little disappointing.

anonymous

Memory Care

Family/friend

January 14, 2021

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
2.0
Staff
4.0

Rating questions answered above.

Anonymous

Memory Care

Family/friend

October 13, 2020

3.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
3.0

Depending on Your Loved One's Care, It's Ok

There are no RN's only 2 LPN on sight. Some of the aides seemed to be interested in the residents. There were other aides that were just looking at the clock. The community tried to take the residents out to lunch prior to COVID, once a month.. Depending on the level of care your loved one needs, be cautious. In the beginning they tell you how great and wonderful they are. The tour showed us around. However, after my loved one moved in there was no communication. I feel they need a communication class and risk management class. I had a virtual visit, and say my loved one was sick. On [date removed] I told the community that my loved one needed to be tested for COVID. Within 6 hours my loved one was in ICU. The community wasn't wearing any masks. On [date removed] they had 15 residents and 16 staff test positive of COVID. There was one death in the community from COVID. The community packed everything up for my loved one. I had to have a friend pick up the box of my loved one's items and deliver it to other community which is 30 miles away. I wouldn't recommend this community to anyone.

Brookdale Harrisburg

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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