600 Auten Road, Hillsborough, NJ 08844
Anne
Loved one of resident/client
Our family would recommend, a friendly community.
Definitely ask questions, talk to staff. We are on a first name basis with a lot of the staff. It takes 6 months or more for family member to get acclimated, but staff encourages involvement.
Read all reviewsBrookdale Hillsborough
Brookdale Hillsborough offers residents a personalized way of life, filled with tailored one-on-one care, regular meals, and exciting programming. Whether you are in need of assisted living services or memory care, you can find trained team members to assist with your specific needs. Brookdale offers two memory programs — the Clare Bridge and Solace programs. The Clare Bridge program was created more than 30 years ago and continually evolves as new research comes to light. The goal is to provide residents with six structured activities each day. These activities help residents use their current skills, while preserving their abilities and senses of self. The Solace program does not replace any key elements of the Clare Bridge, it simply adds to it. A few of its highlights include incorporating music and aromatherapy into residents' routines, as well as assisting with bathing, dressing, grooming, and other activities of daily living, as needed.
Here, residents’ wellness is supported by collaborative care partnerships between family members, Brookdale’s care associates, and additional health care providers. Through the use of a Personalized Service System, each resident is given a customized care plan. These unique care plans are flexible, which means they can be adjusted as needed. Many...
Brookdale Hillsborough
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
for Brookdale Hillsborough
A Place for Mom has scored Brookdale Hillsborough with 7.9 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Brookdale Hillsborough has 52 reviews with an average "overall experience" of 4.2 out of 5.
Anne
Assisted LivingFamily/friend
September 19, 2025
Definitely ask questions, talk to staff. We are on a first name basis with a lot of the staff. It takes 6 months or more for family member to get acclimated, but staff encourages involvement.
Robert B
Memory CareResident/client
May 13, 2025
Be very careful about choosing Brookdale. My mom stayed at Brookdale for 4 months beginning in [date removed]. Whilst in their Memory Care unit she broke her leg requiring a hospital and rehab stay. My mom needed medicine to control her dementia. My mom was out of Brookdale a month and Brookdale refused to return Personal Care expenses paid for bathroom assistance, etc. She paid a lot of money for services not rendered. It was obvious Brookdale could not handle my mom. She is thankfully now in another facility which has the capability to handle my moms dementia and there are no hidden costs. Brookdale is all about the money and they cannot handle all aspects of elder care.
Anonymous
Assisted LivingFamily/friend
March 14, 2025
It is a very homey environment. When you walk in you are greeted by a large fireplace. You are you are treated like family by the staff. Brookdale is small enough that every resident is treated "special" according to their needs or abilities . The food is excellent and. The nursing staff is attentive, but of course, there are always some that don't quite do what they supposed to do, but if you tell them they will step up. My sister has declined in the last 6 months and is confined to a wheelchair and is incontinent. She also has dementia. She is receiving very good care.
Katie B
Assisted LivingFamily/friend
October 26, 2024
The cost for my mother went up over $[removed] a month in two and a half years. She still gets around by herself with the use of her walker and takes care of herself. They make up things that your loved one needs. They don’t care about the residents, it’s all about how much money they can make from you before your loved one passes. It is a business first, care facility second. It is clean and some of the staff are nice but they will bleed you dry. It’s just awful
Robert D
Assisted LivingFamily/friend
October 13, 2024
We had a mix of positive and negative experiences at Brookdale. On the positive side, they accepted my mother even though it became clear they weren’t fully equipped to handle her situation. Most of the staff made an effort to care for her, with a few exceptions. The main issue was the direction of her care. Hospice recommended more pain management, but [name removed] was strongly opposed. My mother would moan, scream, and become uncontrollable when touched. The staff attributed this to psychological issues, but we ultimately had to intervene to manage her pain. Although they never cleaned the room, they did provide a certain level of care, which was challenging for them even with the extra care package we paid for. We’re grateful they didn’t ask us to remove my mother from the facility, but we feel the care prolonged her suffering rather than providing maximum comfort in her final days
Anonymous
Assisted LivingFamily/friend
October 11, 2024
I think it might not have been the right type of place for my mom. She probably needed a skilled nursing facility. She went downhill pretty quickly. I don't think the staff knew how to handle that 24/7 care. But did the best they could being understaffed.
Anonymous
Assisted LivingFamily/friend
September 13, 2024
Very homey atmosphere...just the right amount of resident for an elderly person to get to know... she rates the food very high... I have excellent communication with them...she is happy!
Anonymous
Assisted LivingFamily/friend
September 4, 2024
I think the nursing staff are very experienced and have longevity...very important. Food has really gone downhill and they don't push individuals to participate and engage. They could work a little harder at finding a way to get each person involved. Finally, they assign table partners and this never changes. Why not try to vary this occasionally.
Paul
Assisted LivingFamily/friend
October 30, 2023
My experience at Brookdale Hillsborough has been positive since my first visit to the site. The facility is clean and well-maintained, and the grounds are lovely and well-manicured. There are many and varied daily activities to keep the residents entertained and engaged, and the meals are nutritious and offer a variety of choices. Most importantly, the entire staff (management, nurses and medical staff, aides, facility coordinators, etc.) are very pleasant, and attentive to the needs of each resident. I can approach anyone with questions or concerns about my mother's status and expect the issue to be addressed quickly and professionally. I would highly recommend Brookdale Hillsborough for anyone considering a caregiving facility for their loved one.
Dave H
Assisted LivingFamily/friend
October 28, 2023
Mom is a very social person, and was pretty isolated at her rural home with a single caregiver. I've noticed that her mood is better and while she has yet to participate in any scheduled activities she is interacting with her new friends at mealtimes, as well as the nursing and aid staff, who in general are very friendly and responsive. Very happy that we chose Brookdale Hillsborough as a residence for her next phase of life.
Susan M
Memory CareFamily/friend
October 27, 2023
My mom has been incredibly well cared for by the staff— she is happy and feels safe. As a resident with dementia, she thrives on the socialization, kindness, and comforting routine provided. It is also my home away from home. I look forward to my visits at Brookdale. The atmosphere there is positive and the staff are attentive and interactive. In other words, they care.
Anonymous
Assisted LivingFamily/friend
October 13, 2023
The grounds are beautiful and well kept (they should be w contribution of [removed] required). Openness and friendliness of staff. Shawn head of maintenance is amazing. [name removed] the director is kind highly effective. Business manager Lilian so helpful and efficient. Clean clean clean so important all the time.
Anonymous
Assisted LivingToured community
May 2, 2023
When searching for Assisted Living for my mom, we toured Brookdale Hillsborough. The facility itself was very nice! However, it was more expensive than some of the other places that we toured. Also, the residents didn't seem as happy.
anonymous
Memory CareToured community
October 14, 2022
Our tour with Brookdale Hillsborough was very positive. The staff were all very friendly and accomdaioting. They were thorough and answered all of our questions that we had.
Susan
Assisted LivingFamily/friend
June 27, 2022
This is a good community, and I would recommend the community to others for their loved ones. The billing stinks and you can't get an answer to your questions or concerns. The dinning and nursing staff communication with the family is awesome! The woman that cleans my loved one's room is fantastic, and I believe her name is [name removed]. The nurses and aides have wonderful patience with the residents.
anonymous
Assisted LivingToured community
June 10, 2022
My dad did not care for Brookdale Hillsborough. The reason being was that he was coming from a 2 bedroom house and wanted at least a 1 bedroom apartment, here they only had very small studios available so he was not interested in that.
anonymous
Assisted LivingFamily/friend
May 26, 2022
The staff members are very friendly and have been very kind to our loved one. They are very accommodating to request and if there are any issues or concerns they look into resolving the problem. Our loved one seems to enjoy the meals and dining. They do have quite a few activities going on throughout the days like bingo, arts and crafts, church services where you can receive communion and they even bring in outside entertainments and guests. They also have a beauty shop which our loved one enjoys. Overall we are satisfied with Brookdale.
Mary B
Assisted LivingFamily/friend
August 30, 2021
They are very friendly and I have had a very great experience. It is not the most fancy but the service and the staff are great. My loved one is not really interested in the activities and that they are not very targeted towards him. Have a lot of veterans and a men's club that they try to keep the members active with.
Anonymous
Assisted LivingToured community
July 8, 2021
It when very well. My Aunt has decided to take an apartment at Brookdale.
anonymous
Assisted LivingToured community
June 3, 2021
We toured Brookdale and it was a very lovely place. The staff members were all nice and the facility itself was beautiful. We looked at the rooms on the assisted living side and they were nice and roomy, they even had a space for a little 2 seated kitchen table. The location was the issue for us.
Brookdale Hillsborough
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.