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Brookdale Johnson City

2003 Waters Edge Drive, Johnson City, TN 37604

For pricing & availability:
(866) 374-4058
9.3
Review score
41 reviews
Add review
9.3
Review score
41 reviews
  • 5 star
    82%
  • 4 star
    12%
  • 3 star
    2%
  • 2 star
    2%
  • 1 star
    2%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale Johnson City
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Brookdale Johnson City community exterior
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AHT

Child of resident/client

5.0 out of 5 stars

Compassionate care for our mother living with ALZ

Our mother lived at Brookdale Johnson City for 3 years until her passing in June, 2024. The staff provided caring support as her needs increased, and she was treated like family by her caregivers. We appreciated the open lines of communication we had with the Executive Director, nursing staff, activities staff, and caregivers. The grounds are inviting, and we enjoyed seeing the flowers bloom through the seasons. Having a facility like Brookdale Johnson City close to us helped alleviate our worries about her levels of care, especially as they changed. We appreciated the monthly calls to check on our perceptions of her care, knowing that if we had concerns, they would be addressed. I have recommended Brookdale to other families, knowing their attention to detail, caring staff, and clean facilities.

Read all reviews

Brookdale Johnson City

Make the most of your retirement years in a homelike environment with a plethora of perks and access to personalized support, at Brookdale Johnson City. Residents here can receive tailored memory care or assisted living services depending on their wants, needs, and lifestyles. Before moving in, residents coordinate with Brookdale’s trusted team members to develop a flexible and customizable care plan. At Brookdale Johnson City, residents only pay for the services they need.

Whether individuals require mobility assistance, gentle guidance and reminders throughout the day, or assistance with activities of daily living, the team is ready to help. Rest assured, the staff is available 24 hours a day, seven days a week to be alerted to an emergency. Plus, an alert system and keypad entries are also in use to promote further safety.

Thanks to the variety of security features and assistive amenities, the community is able to help residents age gracefully in place. The staff manages meal preparation, housekeeping, and home maintenance. Plus, Brookdale Johnson City offers on-site postal services, a therapy room, a library, and a convenient beauty and barber shop for residents to use at any time. With fewer burdens, residents can focus solely on the things that matter...

Senior living options offered

  • Assisted Living
  • Memory Care

Brookdale Johnson City

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Johnson City

9.3 out of 10
Review Score41 reviewsWrite a review
Overall Experience
4.6
Cleanliness
4.7
Friendliness
4.7
Care Services
4.7
Staff
4.8
Meals & Dining
4.7
Activities
4.6
Value for Cost
4.5

A Place for Mom has scored Brookdale Johnson City with 9.3 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Brookdale Johnson City has 41 reviews with an average "overall experience" of 4.6 out of 5.

Filters

1-20 of 41 reviews

Last Updated: 7/18/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

AHT

Memory Care

Family/friend

July 18, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Compassionate care for our mother living with ALZ

Our mother lived at Brookdale Johnson City for 3 years until her passing in June, 2024. The staff provided caring support as her needs increased, and she was treated like family by her caregivers. We appreciated the open lines of communication we had with the Executive Director, nursing staff, activities staff, and caregivers. The grounds are inviting, and we enjoyed seeing the flowers bloom through the seasons. Having a facility like Brookdale Johnson City close to us helped alleviate our worries about her levels of care, especially as they changed. We appreciated the monthly calls to check on our perceptions of her care, knowing that if we had concerns, they would be addressed. I have recommended Brookdale to other families, knowing their attention to detail, caring staff, and clean facilities.

S D

Memory Care

Family/friend

June 6, 2024

1.0 out of 5 stars
Cleanliness
2.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Motel Hell

My father was an insulin dependent diabetic whom I was told was healthy. A very sugary supplemental drink was added to his meals three times a day. My dad became more and more ill and no one contacted his doctor or me after seeing soaring daily blood glucose values such as 350 and 490. My dad died a painful agonizing death 17 days later. The staff is utterly incompetent.

Linda R

Assisted Living

Family/friend

April 5, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

As soon as you enter the building you get welcome and friendly. They ask if they can help and point you in the direction that you gping.

Debbie W

Memory Care

Family/friend

December 8, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Excellent Care, Feels like Family

My dad has been living at Brookdale Johnson City on the memory care side since April 2023. All of the staff we have encountered are caring and supportive of both residents and caregivers. There are daily activities and occasional special outings for the residents that are able to participate. Inviting atmosphere, does not have an institutional feel at all. Most importantly, my dad is very happy and has made new friends and enjoys the food and activities.

RuthAnn P

Assisted Living

Family/friend

November 20, 2023

4.5 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Activities
4.0
Meals & Dining
5.0

I loved that we were welcomed by many staff on admission. Staff is attentive & respectful & pleasant. All areas of living one's best life is addressed here Most impressed. I do worry about enough evening/overnight staff.

Laraine J

Assisted Living

Resident/client

November 17, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

I have been a resident here for 3 months. I have found the employees to be very helpful and they have all treated me with kindness and respect. The food is good, the activities are enjoyable, the staff is great!

Evan W

Assisted Living

Family/friend

November 17, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

GREAT PLACE

We moved my grandfather to Brookdale because he wasn't safe living alone. It's a great place. The staff members are friendly and helpful and they keep the place very clean. They take good care of him and he's in good company with a good amount of other men living there with many of them being Veterans. I highly recommend them.

Marvin

Assisted Living

Resident/client

November 16, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Good food, good people, take good care of us.

Ethel M

Assisted Living

Resident/client

November 16, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I really like it here. I love everything here.

Karen W

Assisted Living

Family/friend

November 15, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0

Bringing my mom to TN due to a family emergency was extremely difficult, but the Brookdale staff has been very warm and supportive. They have made her transition as seamless as possible, while being friendly and caring over her first two months there.

Amy C

Assisted Living

Toured community

November 14, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Excellent experience very nice place

I set up the tour through “ A place for mom” That service is extremely helpful. I had a great advisor. [name removed] met us at the front door and she was a pleasure. I liked the fact she has been working there for many years. She asked my mother very important questions and asked about her life experiences. [name removed] gave us a tour and everyone that we met was so happy and so friendly. It seems like a great place to live and we’ve decided that we are going to move my mother there. Thanks again [name removed] and staff :)

Summer B

Memory Care

Family/friend

November 13, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Excellent care

We moved Mom here from another facility that had good care. This place has better care and atmosphere for Mom. Although the cost is more it is obvious that they are using it in a good way. This facility feels more like a home, the staff is very attentive and caring. they are masters at re-direction for dementia/memory care Mom is very happy here. She no longer seems anxious and gets to participate in on site activities which they generally stick to keeping the folks active and participating in fun. They have an on site affordable hairdresser so she can feel pampered. The menu and food is very good and Mom can sit at a table in the community that is set to be comfortable and inviting. there is a garden and outdoor activities weather permitting. The staff is very responsive, cheerful and helpful. This is a welcoming place for the family and the resident. The Clare Bridge program has made a huge difference in Mom's overall happiness.

Margaret R

Assisted Living

Resident/client

May 26, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

My experience with Brookdale has been very good. I would suggest Brookdale to anyone for senior living.

Louann O

Assisted Living

Family/friend

May 17, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Best place in Johnson City

My Dad has been a part of the Brookdale Assisted Living community for over a year. The surroundings are beautiful and well maintained. The interior courtyard is a wonderful place to be outside safely. The meals are nutritious and allow for choices. My Dad loves the food!! But the most important aspect is the staff. They are attentive, always professional and always willing to help where needed. As family we checked other locations in this area, this was the best to meet all the needs and to be one part of the community.

Rea

Memory Care

Family/friend

March 23, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Brookdale Johnson City was wonderful. They helped me with my mother [time frame removed] ago and my husband in [time frame removed]. They are kind compassionate and I would recommend them highly. They are professional and care for the residents and family members.

anonymous

Memory Care

Toured community

February 24, 2023

4.0 out of 5 stars
Verified Review

Tour experience

Brookdale Johnson city didn't have memory care available at the time, so we could only do assisted living. They seemed very nice.

Karen B

Assisted Living

Family/friend

December 2, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Wonderful Home for Mom

Brookdale Johnson City, is the forth place my loved one has lived in since March. She loves it here. Everyone is welcoming and caring. It is wonderful to know that she is well taken care of. It is a very happy place.

Phyllis H

Assisted Living

Resident/client

November 29, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The place is a wonderful place with friendly people, good food and easy to make friends

C. L

Assisted Living

Resident/client

November 29, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I'm satisfied. It is home to me. Friends are like family to me

Karen S

Assisted Living

Family/friend

November 29, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

very good

my experience has been very good. I've made friends and have what I need

Brookdale Johnson City

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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