919 Fitzgerald Street, Monroe, NC 28112
Anonymous
Child of resident/client
our families experience, overall a nice community, friendly staff
What we like the most about Brookdale Monroe is the compassionate care the staff displays. We would absolutely recommend this community to other families, I feel so fortunate that we have access to facilities like this to care for our loved ones.
Read all reviewsBrookdale Monroe Square Memory Care
At Brookdale Monroe Square, residents can look forward to exceptional living and personalized care services. Located in Monroe, North Carolina, the region is part of Charlotte’s metropolitan area and is filled with an abundance of beautiful parks and plenty of outdoor sites, including scenic hiking trails, vineyards, and breweries. When you live at Brookdale Monroe Square, the compassionate team will work with you to learn about your unique care needs, dietary requirements, and activity preferences. Whether you need assistance moving throughout the community, eating during meals, or accomplishing other tasks, you will feel supported here each day. The culinary team prepares homemade meals which are served in a restaurant-style dining setting, and a rotating schedule of entertainment is offered which changes frequently.
To promote peace of mind, staff members are available 24 hours a day, seven days a week to be alerted to an emergency, and a 24-hour security system is in place, too. Assistance with transportation to events and doctors appointments can be arranged, and postal services are available on-site to use at your convenience. In your free time, be sure to explore the scenic community walking paths, cozy fireside living room, and well-stocked library. If nature is your second...
Brookdale Monroe Square Memory Care
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
for Brookdale Monroe Square Memory Care
A Place for Mom has scored Brookdale Monroe Square Memory Care with 9 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Brookdale Monroe Square Memory Care has 51 reviews with an average "overall experience" of 3.8 out of 5.
Anonymous
Memory CareFamily/friend
April 24, 2025
What we like the most about Brookdale Monroe is the compassionate care the staff displays. We would absolutely recommend this community to other families, I feel so fortunate that we have access to facilities like this to care for our loved ones.
Anonymous
Memory CareFamily/friend
December 12, 2024
The friendly staff and the large size to give mom room to walk around. Wished they had a full time person to man the front door to let you in and wishes they had rooms with showers.
Anonymous
Memory CareFamily/friend
September 20, 2024
They are great about getting the residents up and to the dining room and to the activities. I would recommend Brookdale Monroe Square to those looking for a memory care facility for a loved one.
Sarah P
Memory CareFamily/friend
July 14, 2024
Good place for your loved one, mother, father, or spouse. On one floor, good meals, convenient location, near hospital, doctors offices, enough parking. Staff are friendly and helpful. Outside patio and garden.
Tommy
Memory CareFamily/friend
May 6, 2024
It's a great place and you won't be disappointed.
Terry H
Memory CareFamily/friend
October 13, 2023
Very attentive to our needs, above and beyond with communication and understanding. We picked this community because of the employees, they made us feel confident [name removed] would be well taken care of.It was a great choice!
Sarah L
Memory CareFamily/friend
October 9, 2023
When I first visited Brookdale Alzheimer’s and Memory Care, [name removed] in Sales kindness, empathy and understanding of what I needed for my dad. It took me a while afterwards to realize I had just spoke with someone from sales. She is part of a family there and you really get that feeling with the staff there. My dad thrived there, was checked on and cared for hourly, always clean & his room clean as well (for years we struggled to care for his needs). My dad is still there. Sadly, he went to the hospital and his heart is failing him. I was told I needed to get him hospice services. Immediately, when given choices between a hospice house, hospital, and so on, we thought about asking if he could stay at Brookdale Memory Care. They could accommodate him and a hospice team! He is constantly cared for: shaved, bathed, changed and looked after. The caregivers know him well. I truly never saw a Memory Care as good as this one in my month+ search in
TJ
Memory CareFamily/friend
June 16, 2023
We picked this community, for my loved on because of the way it was set up. It was the best place out of all the ones we visited. The sales manager [name removed] is the BEST!
Pat W
Memory CareFamily/friend
April 17, 2023
Memory care experience started out good but went downhill. Cost more than the assisted living, so we thought he'd get more attention. too few care givers/aides for the number of residents I think. They were always nice people though. But Dad always was parked alone whenever we visted.
Anonymous
Memory CareFamily/friend
January 13, 2023
I'd recommend it- good care and the staff is competent and nice. Sometimes it smells and could do better on getting blankets back to the correct room- particularly when labeled.
Larry
Memory CareFamily/friend
August 8, 2022
We chose Brookdale Monroe Square because I thought it would be the best fit for her condition based on the quality care of care that they provided here. I also had a family member who used to be in management here and it came highly recommended which played a big part in our decision. My wife has been on no medication ever and has had perfect health other than her mind. I did receive a bill from the facility that provides meds and she is now on 5 different kinds of medication so I need to talk to the doctor about what exactly they are for. overall I would recommend this facility.
Barbara S
Memory CareFamily/friend
October 15, 2021
It depends on how much assistance your loved one needs. I was happy with them except that they couldn't handle my husband. His dementia was further along than they could handle, and he just needed more assistance than they could give. They didn't have the staff for it. But I liked the place. It's clean. They staff are very friendly. The cost is not bad, and I would take him back there again if they had the ability to care for more advanced dementia, Parkinson's, and residents who are fall risks. But they did get him on the right medication, which another doctor couldn't do. He loved the center courtyard where he could go outside. It was so nice. I really liked them in a lot of ways. I wish it had worked out, and I'm disappointed I couldn't take him back there.
Rick S
Memory CareFamily/friend
August 12, 2021
Very good so far after 3 months.
Anonymous
Memory CareFamily/friend
August 3, 2021
I would recommend the community to others for their loved ones. I feel there is room for improvement in areas such as activities. I feel this is a good community compared to others in area for the amount of money each month.
Anonymous
Memory CareResident/client
December 16, 2020
They have started window visits with a microphone so we can see our loved ones. It's in a good location and the city is not too busy, it's centrally located. Depending on your condition I would recommend this facility
Melissa Baker
Memory CareFamily/friend
March 2, 2020
I was very disappointed with our experience at BD Monroe. The sales rep assured me as well as the Wellness Director that they could take care of my husband, who is a high functioning, very active resident. He had been there 2 weeks only when the Admin Dir (who I have never spoken to before this encounter) and the Wellness Director notified me that my husband was "not a good fit" for their community then proceeded to tell me that I would either need to come and get my husband or hire a 24 hour sitter to watch him. They didn't have the staff or time to manage him. This facility is supposed to be trained in redirecting and helping engage and make connections with Alz residents. Long story short, I never saw this happen. I had to hire a sitter to "manage" my husband until we could find another place for him. PLEASE be aware that this facility is NOT equipped to redirect and engage with high functioning Alzheimer's patients.
Melissa Baker
Memory CareFamily/friend
March 2, 2020
I was very disappointed with our experience at BD Monroe. The sales rep assured me as well as the Wellness Director that they could take care of my husband, who is a high functioning, very active resident. He had been there 2 weeks only when the Admin Dir (who I have never spoken to before this encounter) and the Wellness Director notified me that my husband was "not a good fit" for their community then proceeded to tell me that I would either need to come and get my husband or hire a 24 hour sitter to watch him. They didn't have the staff or time to manage him. This facility is supposed to be trained in redirecting and helping engage and make connections with Alz residents. Long story short, I never saw this happen. I had to hire a sitter to "manage" my husband until we could find another place for him. PLEASE be aware that this facility is NOT equipped to redirect and engage with high functioning Alzheimer's patients.
Anonymous
Memory CareToured community
March 8, 2018
The staff wasted our time. Even after a scheduled appointment, we were not greeted. After 30 minutes and upon leaving, the Executive Directed ask if he could help. We were on his white board for his visit. If the sales pitch is bad and not important - either was the care they were going to provide.
Anonymous
Memory CareToured community
October 21, 2017
This facility had rooms that were too small, the places smells, and felt dark and depressing. I didn't like the fact that you had assigned meal seating and set time. For the cost it seems expensive for what you are getting.
Anonymous
Memory CareToured community
September 11, 2017
This looked like a nice clean community when I looked at it. The people I met were nice. They do offer special diets for a fee. We were looking for respite stay, however his community did charge a fee upfront even for a short stay.
Brookdale Monroe Square Memory Care
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.