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Brookdale Monterey

5204 Elgin Avenue, Lubbock, TX 79413

For pricing & availability:
(866) 374-4058
9.3
Review score
37 reviews
Add review
9.3
Review score
37 reviews
  • 5 star
    55%
  • 4 star
    27%
  • 3 star
    8%
  • 2 star
    5%
  • 1 star
    5%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale Monterey
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Brookdale Monterey community exterior
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street view of Brookdale Monterey

Anonymous

Child of resident/client

5.0 out of 5 stars

They have private and semi private rooms. We got a 1/3 off deal moving in for [fee removed]/mo

5's across the board. Maybe my favorite thing for [name removed] is- we had a nice room big enough for his furniture. Yes, I would recommend this community to other families based on the experience so far.

Read all reviews

Brookdale Monterey

Specialized Care From the Industry Leader


If you or your loved one is living with dementia or other cognitive challenges, it's time to trust the industry leader. We are Lubbock's very first free-standing Alzheimer's and dementia care provider.

Our well-established and recommended community is the go-to resource for memory care needs in the Lubbock area. Centrally located, we pride ourself on our dedication to seniors with memory issues.

Offering both private and semi-private apartment for residents in a home-like atmosphere, we are able to meet the needs of all spectrums of memory care needs. Our residents are given a number of activities each day, each one chosen specifically to be dementia-friendly and to contribute to one of six different areas of life fulfillment.

Unlike many other senior living communities, our community is specialized to memory care. That means we're able to provide a staff full of highly-trained caregivers who are continually updated on the best treatment plans and methods.

Providing quality of life is the everyday goal of our associates and we are able to create memorable experiences with our Clare Bridge programming including our In Touch program which allows our residents to Skype with family and friends, use a flight simulator and...

Senior living options offered

  • Memory Care

Brookdale Monterey

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Monterey

9.3 out of 10
Review Score37 reviewsWrite a review
Overall Experience
4.2
Cleanliness
4.3
Friendliness
4.6
Care Services
4.3
Staff
4.8
Meals & Dining
4.3
Activities
4.4
Value for Cost
4.0

A Place for Mom has scored Brookdale Monterey with 9.3 out of 10 using our proprietary review score based on 13 reviews in the last 2 years. Over all time, Brookdale Monterey has 37 reviews with an average "overall experience" of 4.2 out of 5.

Filters

1-20 of 37 reviews

Last Updated: 10/7/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Memory Care

Family/friend

October 7, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

They have private and semi private rooms. We got a 1/3 off deal moving in for [fee removed]/mo

5's across the board. Maybe my favorite thing for [name removed] is- we had a nice room big enough for his furniture. Yes, I would recommend this community to other families based on the experience so far.

Anonymous

Memory Care

Family/friend

September 2, 2025

1.0 out of 5 stars
Verified Review

Review for Brookdale Monterey

Wouldn't recommend. Food is awful no private shower and the care is lacking.

Joshua T

Memory Care

Industry reviewer

February 10, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Solid Choice

Respectful, caring, involved staff facility is clean, well managed. Staff stay on top of pt care.

Kori H

Memory Care

February 10, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Staff
5.0

Friendly staff, very caring

Always pleasant experience when I visit. Residents appear happy and well taken care of staff is very helpful.

Raye N

Memory Care

Industry reviewer

February 10, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great Place!

Facility is always clean. Residents are well cared for. Activities are going all the time. Rooms are spacious. Staff are very friendly.

Alecia C

Memory Care

Family/friend

February 10, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Very informative, friendly, open

Everyone is very friendly. Location has a warm and comfortable feel. Staff understands what we are going through.

Anonymous

Memory Care

Industry reviewer

February 10, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Awesome! Every time I come-very nice personnel

Everyone greets me with a smile. They always ask if there is something I need. Very approachable. You can see they truly care for the residents here. Residents say they feed then well!

stacy M

Memory Care

Family/friend

January 23, 2025

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Help For Mom

Over all we have been very pleased with Brookdale. The staff is friendly and she is being taken care of well. It’s clean and they have activities for them to do each day. The residents are always out and about and not stuck in their rooms all day.

Toni F

Memory Care

Family/friend

January 23, 2025

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

Brookdale Monterey Lubbock Memory Care

I moved my friend onto Brookdale Monterey about 2 years ago due to her diagnosis of dementia. She has been very happy at Brookdale, she made new friends and the staff are very helpful to make sure she has everything she needs to be safe and comfortable. They’ve taken her to movies, dining out and field trips to the park and local museums. Her room is a nice size and her roommates have all been lovely. I would recommend Brookdale Monterey for a loved one needing Memory Care.

Nicole C

Memory Care

Industry reviewer

January 23, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Beautiful facility with amazing staff

I work in the healthcare industry. We have been so blessed to work with this community for years here in Lubbock. Their staff is compassionate, kind, and helpful. I highly suggest this building for any of my patients that have had a cognitive decline. Your loved one will truly thrive in this community.

Rose G

Memory Care

Family/friend

January 23, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
3.0

A memory care facility for my best friend & neighbor

My neighbor and best friend needed a facility that could provide 24 hour care, due to her dementia. Her daughters found Brookdale Monterey. I went & toured the facility and was very impressed. She was admitted in [date removed] I have visited her on 4 occasions so far. She has adapted well and made some new friends. The facility is always clean and the staff is always very cordial and welcoming of guests. Unlike other facilities, there is no smell of urine and there is no cover up of any smells. Have not had a chance to have a meal with her, but she is satisfied with the food & I can see her appetite has improved. Overall, I am pleased with the care she is receiving. The administration staff & nursing staff are easy to get in contact with and have been very helpful! I do not know of the activities they have provided as she is a new resident, hopefully I can participate when possible to see her progress.

Beverly Norris

Memory Care

Family/friend

January 23, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Excellent facility

The staff at Brookdale Monterey are efficient and friendly and always address our questions and needs. The facility is clean. Our family members at the facility tell us they are very happy to be there.

Anonymous

Memory Care

Family/friend

January 2, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.5

It was a good place for my wife and my kids Mom!

The staff were great. My wife was taken care of very well. They ALL cared about her well being. The food was ok but could use a little more variety in my opinion. Overall experience was very good!

Kelsey J

Memory Care

Industry reviewer

October 17, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Wonderful Place!

Brookdale Monterey is a wonderful place. I enjoy working with each staff member there. The love and compassion everyone has for their residents is so clearly evident. I highly recommend this memory care. Allison is absolutely wonderful and will be a great deal of help to get your loved one the care they need.

Jeff

Memory Care

Family/friend

August 1, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Brookdale Monterey

I would recommend Brookdale, the staff was very caring and they did everything they could to make my wife comfortable and safe!

Anonymous

Memory Care

Family/friend

January 10, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Activities
3.0
Staff
2.0
Meals & Dining
3.0

Would not recommend

It's a 1 for us. Our overall experience with Brookdale Monterey was terrible. Our loved one was rarely changed or bathed. And my 2 year old grandson found a moldy chicken bone hidden in the common area. It was gross. The friendliness of staff is hard to rate because some people were very nice but when it came to voicing our concerns about our loved one they were, once again, terrible. Quality of care is a -1. Or 1 since that's your scale. Our loved one was frequently forgotten about and his oxygen cannula was misplaced or taken off, etc. his blood oxygen and pulse dipped so low I'm surprised he's still alive and talking to us today. And, as I said before he was rarely changed and his things were constantly lost. They made him wear women's diapers when we always made sure he had men's diapers. I could go on but it's a lot. Meals/dining was okay. We kept requesting easier to eat foods for our loved one to eat but they kept giving him hard to eat items like soup. One of the employees provided great activities in the beginning of our experience with Brookdale but she went to part time and the activities quality dipped. Value for cost is a 1. Our experience did not justify the incredible cost they charge for bare minimum care. I do not recommend this place to anyone.

Anonymous

Memory Care

Toured community

May 24, 2023

5.0 out of 5 stars
Verified Review

Tour experience

Brookdale Monterey was very nice and I really liked the facility. It would've worked very well. Honestly we chose [facility name removed] because my mother is also at that facility and it was just easier to have them both close since I'm her only child and he has no children. It's just me so I made the decision based on that.

Judith K

Memory Care

Family/friend

December 15, 2022

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
3.0

We have been very pleased with the services at Brookdale Monterey. I would like more activities that help to maintain memory-card games? Picture books? I would be happy to help develop these activities for my husband.

Anonymous

Memory Care

Family/friend

December 14, 2022

4.0 out of 5 stars
Cleanliness
3.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
4.0

Overview of Brookdale Monterey

This facility has been adequate to my wife's needs for over two years, during which time it was heavily burdened by the pandemic. The staff are caring, well trained, and very disciplined.

Kathy B

Memory Care

Family/friend

December 14, 2022

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Resident

After [name removed] was hired as Director, things are starting to improve everyday. She truly cares and it shows. She had a lot on her plate and she's already done amazing things.

Brookdale Monterey

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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