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Brookdale Niagara (AL)

6741 Nash Road, North Tonawanda, NY 14120

For pricing & availability:
(866) 374-4058
9.0
Review score
54 reviews
Add review
9.0
Review score
54 reviews
  • 5 star
    66%
  • 4 star
    24%
  • 3 star
    6%
  • 2 star
    0%
  • 1 star
    4%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale Niagara (AL)
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Brookdale Niagara (AL)
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Chris N

Child of resident/client

5.0 out of 5 stars

Brookdale Niagara is fantastic

Yes it is priced, in my opinion, on the higher side, but they certainly make a case for getting what you pay for. Everyone I have worked with at Brookdale has been fantastic! They have seemingly gone above and beyond every single step in the process. Every employee truly show how much they care about the residents and their families. I trust Brookdale Niagara with three care of my mother and would highly recommend them.

Read all reviews

Brookdale Niagara (AL)

Trade in your long list of chores for personalized care, nutritious meals, and round-the-clock support, at Brookdale Niagara. Here, you can find the relief and peace of mind you desire most. Rest assured, Brookdale's trained team members are available 24 hours a day, seven days a week to be alerted to an emergency, and an alert system is also in use to promote safety.

Whether you are looking for daily assistance or just a helping hand from time to time, you can find the right balance of support here. From medication management, to assistance with bathing, dressing, or other daily tasks, each resident here has a tailored care plan designed to best fit their needs and preferences. The care plans are flexible and are adjusted by Brookdale’s care associates as needed. Additionally, residents’ meals, housekeeping, home maintenance, and other daily chores are managed for them, too. Assistance with transportation can be provided and a concierge service is available to assist with additional personal requests. The goal here is easy — it's to simplify your days as much as possible. With less chores crowding your calendar, you can enjoy some fresh air along the scenic walking paths or sit back and relax...

Senior living options offered

  • Assisted Living

Brookdale Niagara (AL)

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Niagara (AL)

9 out of 10
Review Score54 reviewsWrite a review
Overall Experience
4.5
Cleanliness
4.7
Friendliness
4.7
Care Services
4.5
Staff
4.5
Meals & Dining
4.4
Activities
4.6
Value for Cost
4.4

A Place for Mom has scored Brookdale Niagara (AL) with 9 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Brookdale Niagara (AL) has 54 reviews with an average "overall experience" of 4.5 out of 5.

Filters

1-20 of 54 reviews

Last Updated: 8/9/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Chris N

Assisted Living

Family/friend

August 9, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Brookdale Niagara is fantastic

Yes it is priced, in my opinion, on the higher side, but they certainly make a case for getting what you pay for. Everyone I have worked with at Brookdale has been fantastic! They have seemingly gone above and beyond every single step in the process. Every employee truly show how much they care about the residents and their families. I trust Brookdale Niagara with three care of my mother and would highly recommend them.

Susan

Assisted Living

Family/friend

May 2, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A wonderful caring Community!

I love that place! They certainly deserve a 5 in every category! The staff are all absolutely wonderful... kind, considerate, competent and very caring! So glad I could Brookfield Niagara! We would absolutely... 100% recommend this community to other families.

Anonymous

Assisted Living

Family/friend

February 26, 2025

5.0 out of 5 stars
Verified Review

Brookdale Niagara review

It was a little higher monthly price. But my Aunt gets a lot of attention and the staff is friendly. The room size is perfect. I felt at ease when I first entered from the staff. Very friendly and helpful.

Anonymous

Assisted Living

Family/friend

February 13, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.5
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

Special care for your loved one.

The place is immaculate. Virtually never a nursing home odor. Everyone is friendly. In house medical care is a big plus, don't have to go out often. We find the aides to be lazy, like they often are...not better here. Don't change the bed weekly, have brought it up many times. Slow to respond to requests for medical or medicine issues, because it all has to go through an outside Dr. I think staffing is tough, they get what they can, so they don't stay on them about losing sheets, making beds, putting clothes away, etc. Personal hygiene care is good, food is excellent...I'd eat there if I could. Low score on value is because it's much more than some other places, and it should be PERFECT for that $. Overall, she couldn't be in a better place.

Barbara Irvine

Assisted Living

Resident/client

September 23, 2024

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

when my Mother needed some additional care

My Mother lived at Brookdale Niagara Enhanced Assisted Living Community for over a year. Her mobility and eyesight were failing. From conscientious aids, she received excellent help and care with showering, laundry, medication, and pain relief. Many were outstanding. She never missed breakfast, her apartment was kept clean, and many outings and events were planned. At the time my mom left the facility, the Management Team in place was top-notch and extremely approachable! I remember asking my Mom if she was happy living there and she answered "Yes, we're family." There were some "trials and errors" along the way, but always with the forward look to improving.

John S

Assisted Living

Family/friend

September 19, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Right place for our mom

After dad passed away we all were overwhelmed but knew our dear Mother should not be living alone. We had toured and researched several places based upon recommendations from a place for mom. Brookdale Niagara Enhanced Assisted Living was our very top choice. We worked with the admissions director on the plan to have mom assessed at home by their RN. Thankfully it was a smooth easy process. The experienced and helpfulness of their team was so reassuring. Enhanced care was what mom needed and brookdale niagara was the place to be for great care. Mom is happy and my siblings and I are truly thrilled to see mom smiling, making friends and living a beautiful life. Thank you to all.

Anonymous

Assisted Living

Family/friend

April 4, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Positive Experience

We chose Brookdale Niagara because of the location, friendliness, and cleanliness. We think they are slow to respond to potential medical issues, and getting straight answers can be tough. It is expensive for sure.

Anonymous

Assisted Living

Family/friend

March 18, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
4.0
Meals & Dining
3.0

Needed more care

My mom needed more care really than Brookdale could provide. She suffered a few falls while there. I know she was on a special diet but the food was not appetizing to her. While they offered many activities, my mom did not participate

Robyn K

Assisted Living

Family/friend

October 14, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Caring residence

Beautiful place. Our neighbor is so happy. I guess we we hoping she would be content. What we were not expecting was how happy she truly is now. It is a miracle. The staff seem very involved and kind. Our friend is enjoying her time at Brookdale Niagara AL. Honestly we are so relieved. Thank you to APFM for recommending this darling place.

Pamela G

Assisted Living

Family/friend

October 8, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Excellent facility.

Our mom has been extremely happy at Brookdale Niagara Enhanced care. We transferred from another assisted living as mom needed more care than that community could provide. Our family has had a terrific experience so far. It’s been three months and mom has enjoyed the food and making new friends. The care is just great. Promises kept. We recently recommended Brookdale Niagara to our moms neighbor in Sanborn. Our family feel so happy that it all worked out.

Pat F

Assisted Living

Family/friend

September 21, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Happy finally

We had a great experience. Promises kept. Dad was happy here. Kind staff. Clean nice place. Smaller style. We are all grateful. We would personally recommend to family and friends. The nurses were great and sharing info keeping us all up to date. Hospice care in his room made a huge difference for his passing. The caregivers were so good to him.

Cynthia R

Assisted Living

Family/friend

August 29, 2023

1.0 out of 5 stars
Cleanliness
4.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
2.0

Beautiful but beware

When we toured the facility we thought it ideal, - clean, ample suites, near home. Others had spoken highly of Brookdale. Our experience was otherwise. My father was there for three months and was sad and bored. The staff seemed overworked. They could not provide him with the services we were paying for. The RN left and was never replaced. Although they claim to provide enhanced care they could not when my father needed it. We were forced to find another facility. I would not recommend this facility at all

Barb

Assisted Living

July 18, 2023

1.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
2.0
Meals & Dining
1.0

Not good

Recently my uncle who was 101 was a resident for 3 months. The sales pitch we received made us feel like it would be a great place. Unfortunately the care was not good and the activities were few. We had to ask repeatedly for services that were supposed to be included. He was unhappy the entire time. There was nothing to do at night so ended up going to bed at 7 every night. Most of the residents just stay in their rooms. He ended up going to the VA due to congestive heart failure where he received great care and was happy. He unfortunately went downhill quickly. Brookedale wouldn’t take him back with his needs even though that was in his contract because it is an enhanced facility. He went to Elderwood in Grand Island for 10 days till his passing. We received a sympathy card signed by everyone and flowers from Elderwood. We never heard anything from Brookedale. No card or phone call. I would never recommend this place and we are sad that his last months were spent there.

Happy father again.

Assisted Living

December 24, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Dads happy now

Great service. Terrific food. Caring staff. Good activities. Excellent nursing. Good communication. Little apartments make it very nice. Overall very happy. Would highly recommend to any family.

Elizabeth

Assisted Living

Family/friend

September 13, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

So Close to Home!!

They have a calendar for activities. The living space is nice and bigger. They have an area, where you can sit and talk, which is very relaxing. They have all kinds of seating areas. It's a very welcoming environment. The staff is very helpful. It feels like home, especially how it's the set -up. It is a smaller community.

Anonymous

Assisted Living

Family/friend

August 18, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great Place to Be

It started off with miscommunication or lack of knowledge, of what was needed for my loved one. I was paying for enhanced assisted living and they were not able to my assist loved one. There was lack of training with some of the staff. That was early on but now things is much better. The staff is friendly. Althouhg, there is sometimes a shortage of staff, I feel like everyone is trying to make it work. They are always willing to help and have been wonderful. My loved one is safe there. I have no negative things, to say about the place.

anonymous

Assisted Living

Family/friend

June 14, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Staff
4.0
Meals & Dining
5.0

Karey W

Assisted Living

Family/friend

April 8, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Happy with our choice

Happy with this decision. We did look at about 6 places but thought this community had everything we were looking for for our Dad. There is a little kitchenette, large bathroom with walk in shower, very large walk in closet, living room and good sized bedroom. Assisted living care is attached to the apartment but we can add on enhanced care services whenever dad needs them. This will likely keep him out of a nursing home which is exactly what we were hoping for him. Great first impression! Friendly kind staff, nurses and we met the Chef. They had an opening after only waiting a couple weeks but I would tell families to get there sooner than they need so things get better faster. NO complaints from Dad which is a first. We all feel very good about this place and ultimately our Dad is happy here.

anonymous

Assisted Living

Family/friend

December 20, 2021

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Very Pleased

Staff is always willing to do their best to make me comfortable, encourage and at times redirect. They keep us aware of any necessary needs/concerns along with/ zoom meetings to keep all residents families informed.

anonymous

Assisted Living

Family/friend

September 24, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

They are very welcoming

Brookdale Niagara is more of a smaller community, the most they ever have is around 50 residents so it provided more of that one on one care. Our loved one also seems very happy with the meals and dining service.

Brookdale Niagara (AL)

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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