About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2026 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2026 Memory Care Winners
About Independent LivingIndependent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.Complete guide to independent livingBest of 2026 Independent Living Winners
About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
Senior Living Awards
Add Review
(866) 388-7494
Talk to a local advisor for FREE
VERIFIED PARTNER

Brookdale Nine Mile

5329 West Rifle Club Court, Spokane, WA 99208

For pricing & availability:
(866) 374-4058
8.8
Review score
31 reviews
Add review
8.8
Review score
31 reviews
  • 5 star
    42%
  • 4 star
    29%
  • 3 star
    10%
  • 2 star
    3%
  • 1 star
    16%
See all reviews
8.8
Review score
32410 reviews
644 facilities
SaveShare
Brookdale Nine Mile
SaveShare
Brookdale Nine Mile
8 photos4 floor plans
Brookdale Nine Mile in google map
street view of Brookdale Nine Mile

Suzanne B

Child of resident/client

5.0 out of 5 stars

Wonderful Care

The staff and facility are focused on supporting and helping the tenants and make sure everyone is looked after and cared for. They have treated my dad very well and he is happy being there! This means the world to us. There was a time period when dad was unhappy with the food and that it was usually cold, not kept hot properly. Then they brought in a new cook, and things seem to be improving. He is happy with the staff and care, so the cold food was the main issue for a while.

Read all reviews

Brookdale Nine Mile

Located in a quiet neighborhood near Nine Mile Falls and the Spokane River, you'll find a supportive and inclusive memory care community called Brookdale Nine Mile. This community specializes in Alzheimer’s and dementia care and assists residents in all stages. Best of all, trained staff members are available 24 hours a day, seven days a week to be alerted to an emergency. An alert system, keypad entries, secured entrances and exits, and an enclosed courtyard also help to promote safety. A few additional features include way-finding cues, circular paths, and color-coding, to facilitate easier navigation and mobility for all.

Two memory care programs are available here: the Clare Bridge and Solace programs. The Clare Bridge program is an exclusive brand of dementia care. It was established more than 30 years ago and provides residents with six planned activities each day to bolster their mental and physical health. The Solace program provides additional support to residents in the later stages of dementia. It offers assistance with grooming, and activities involving music and aromatherapy. To simplify residents’ days even more, Brookdale's staff assists with transportation, errands, meals, and home maintenance. A concierge service is also available to connect residents’ with on-site resources. Another...

Senior living options offered

  • Memory Care

Brookdale Nine Mile

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

  • Request pricing
    Contact a local advisor
  • Unlocked
    Get a quote from your local advisor

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Nine Mile

8.8 out of 10
Review Score31 reviewsWrite a review
Overall Experience
3.7
Cleanliness
3.9
Friendliness
4.2
Care Services
3.6
Staff
4.4
Meals & Dining
4.1
Activities
3.6
Value for Cost
3.5

A Place for Mom has scored Brookdale Nine Mile with 8.8 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Brookdale Nine Mile has 31 reviews with an average "overall experience" of 3.7 out of 5.

Filters

1-20 of 31 reviews

Last Updated: 3/10/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Suzanne B

Memory Care

Family/friend

March 10, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Wonderful Care

The staff and facility are focused on supporting and helping the tenants and make sure everyone is looked after and cared for. They have treated my dad very well and he is happy being there! This means the world to us. There was a time period when dad was unhappy with the food and that it was usually cold, not kept hot properly. Then they brought in a new cook, and things seem to be improving. He is happy with the staff and care, so the cold food was the main issue for a while.

Anonymous

Memory Care

Family/friend

November 1, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Past experience at Brookdale Nine Mile

On all 8 items I would have to give top scores. 5 across the board. I found all the folks at Brookdale to be friendly and helpful, and the health care staff were awesome. My only concern was that they should have been in more of an acute care facility. Their needs were more than the average memory care patient and while I couldn't see it then, I do now. Perhaps the intake process could be updated to see "deeper" into the patients needs. I don't think the give classes in prognostication.... but perhaps a medical person could be a part of that. The staff were great. They were very attentive to their patients. Personal hygiene was a bit "off" with the residents. On a few visits the urine smell was very strong on the unit. That would be my only issue. I would like others to know that the facility works really well with Visiting Angels and Hospice.

Kathy

Memory Care

Family/friend

October 31, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
1.0
Care Services
4.0
Activities
2.0
Staff
5.0
Meals & Dining
4.0

Our family experience

Base price is too high. Add-ons add up fast. The building fee(or whatever it is)to get in was outrageous and with the monthly cost being high there is no reason for that fee.

Anonymous

Memory Care

Family/friend

June 6, 2024

2.0 out of 5 stars
Verified Review
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Staff
4.0

Review for Brookdale Nine Mile

Definitely need more staff. And better accountability!!The people caregivers were great. The PA not so much. I had to clean up my husband's room many times.

Michael D

Memory Care

Family/friend

March 11, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Perfect fit in a beautiful facility

The facility is great and my sister [name removed] loves it there. Beautiful facility kept up very well. The staff are wonderful people all family members are very happy. We are very pleased with Brookdale.

Jill

Memory Care

Family/friend

February 17, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Recommended

We do recommend Brookdale Nine Mile to anyone needing memory care for their loved one. The facility is attractive and clean. The staff are friendly to family members and caring towards the residents. They offer wonderful physical activities and social interaction daily.

Anonymous

Memory Care

Family/friend

February 6, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Highly Recommended Care with Genuine Staff Helping to Provide Peace of Mind for Family

I gave them a 4 because there have been a couple times that we have had to follow up on something they said they would contact us about, etc They are incredibly friendly and in tune with their residents. The facility and staff has provided great stability to our family member, has helped to transition them smoothly into the facility. It's always great to see so many residents up and around when we visit, sitting and interacting with each other and the staff. Moving to Brookdale Nine Mile has provided us peace of mind as well.

Anonymous

Memory Care

Family/friend

December 12, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

I would recommend but with caution, diligence and check out the facility because they are not all equal just because ...

Our family Saw some really good things happening but there were some issues . They are willing to make changes but we will see if they follow through. I would recommend but with caution, diligence and check out the facility because they are not all equal just because they have the Brookdale name.

Mike B

Memory Care

Family/friend

December 6, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

professional and caring

I know many of the caregivers and residents at Brookdale by name. I visit the facility frequently for hours at a time. I have nothing but respect and admiration for most of the caregivers at the facility. They treat the residents as people, demonstrate respect for each one, and exhibit personal concern for each resident’s wellbeing. The caregivers work hard to make the care facility a very pleasant place to reside considering the special circumstances of the residents and the resident’s limited abilities. In my opinion, the staff and management of the care facility care very much for each of the residents.

Rita G

Memory Care

Family/friend

September 5, 2023

1.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
1.0
Care Services
3.0
Activities
4.0
Staff
3.0
Meals & Dining
3.0

Beware!! Look up the lawsuits.

This used to be “the place to go”. After almost 4 years at BDNM we had to emergently move mom to another facility for her safety. Twice in the last year with new senior staff, the ala carte billing increased dramatically, but not truthfully. The executive director does not communicate with family, at all, ever, unless his supervisor directs him to do so. They charged for things undelivered or undeliverable because there was not staffing to provide the care they said she needed. Care staff are wonderful and do the best they can, but are so spread thin that room calls can go 30 minutes without answering. This is the most expensive memory care facility in the area and they do not deliver value for the cost. Beware, and please google the numerous corporate lawsuits.

Marsha

Memory Care

Toured community

April 20, 2023

5.0 out of 5 stars
Verified Review

tour review

Our family had an in person tour with Brookdale Nine Mile and we thought the tour and the community was very nice. [name removed] was wonderful, she was extremely helpful even after we had made our decision.

anonymous

Memory Care

Family/friend

October 5, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Staff
5.0
Meals & Dining
5.0

Excellent staff. Caring community.

Great staff! Very friendly and responsive. Ask for what you want.... like meeting everyone upon admission.

Anonymous

Memory Care

Family/friend

October 4, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Staff
5.0
Meals & Dining
5.0

Exceptional care at Brookdale Nine Mile - but always look at your billing statement, it may not be right

The staff is very friendly and caring. We were very confused when we first got there, because no one really met us to introduce us to the team or tell us what would happen after we left our parents there. For days, they didn't know what was going on either, so I would tell others to ask questions.

Sheryl W

Memory Care

Family/friend

June 28, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Happy with our choice

We chose Brookdale Nine mile because they first time we met with them they were completely honest and told us it wouldn't be cheap. We talked for an hour before we went on the tour. [name removed] who is the director was very forthright with us and we really appreciated it. He made sure to let us know that she would be able to stay here until end of life. I would recommend them to others.

Kristen

Memory Care

Resident/client

April 14, 2022

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Cannot recommend

My mother was placed here and while they started out great, we have moved her. Good staff started leaving and they were very neglectful of residents. They locked them down during covid and instead of isolating the covid patient, they locked the residents in their rooms, didn't shower them and didn't allow much for mental stimulation. The rooms were rarely cleaned by them, if at all. The food was often cold and seemed left over. The things they say they will do on their website isn't accurate. They had industrial size rolls of toilet paper on the backs of their toilets and my mom could not turn around to reach it. We cleaned her room and we brought reasonable toilet paper. They took advantage of our being new to placing someone and charged us the highest price for everything and didn't initially show us the cost breakdown for things. We didn't get the list until just before we moved her. Our complaints went unheard and made us feel like it was our problem to fix, not theirs.

Jim S

Memory Care

Family/friend

April 1, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Staff
5.0
Meals & Dining
5.0

Check out Brookdale it is worth your time

I would recommend this community for your loved one. the staff are really nice people I love them. The tour was great but it was also prior to covid so many things have changed since them.

anonymous

Memory Care

Family/friend

February 15, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Mom is happy here

We chose Brookdale Nine Mile because the facility is memory care only, so all of the residents here are memory care. She has a double room and shares with a roommate, but they do have single rooms available as well. The staff is just amazing, my mom calls them all her friends. I would highly recommend them to others looking for dementia care.

Ann R

Memory Care

Family/friend

January 19, 2022

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
2.0
Staff
2.0
Meals & Dining
1.0

Go elsewhere

We paid between [price removed] to [price removed] per month. The food doesn’t resemble the pictures on their website. We mostly saw lots of oven fried to death chicken strips, yellowed edge iceberg lettuce salads, tater tots, and canned mixed veggies. There is no podiatrist. We ended up caring for mom’s feet ourselves. My mom needed physical therapy. The therapist gave my mom a list of exercises to do. Hello? My mom had dementia. The staff at Brookdale didn’t do her exercises with her. We had to do it. My mom’s toilet never worked properly. For two years, it didn’t flush properly. Her room wasn’t cleaned regularly. We had to complain to get her laundry done. At the end, we found my mom soaked in urine up to her shoulders. Yes, we complained to management, but all we ever got was platitudes. There were never any decisive action plans put in place to remedy our concerns. I blame managements complacency for the issues at Brookdale.

Anonymous

Memory Care

Family/friend

February 8, 2021

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

My Review of Brookdale Nine Mile

They are very good at what they do. I believe the level of expertise in memory care amazing. The care is very good for the residents and caring for each resident individually. This is what we want for our loved ones.

T. B.

Memory Care

Family/friend

December 3, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

The Best Experience We Have Ever Had and a Blessing to Us

I would highly recommend this community to others. My loved one received the best care at Brookdale Nine Mile. We couldn't be more pleased with them. We were able to do virtual visits. The side our loved one was on never had any COVID cases. The community would take our loved one out to listen to music for an activity.

Brookdale Nine Mile

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Brookdale Nine Mile

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

Back to top