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Brookdale Olympia West

420 Yauger Way Southwest, Olympia, WA 98502

For pricing & availability:
(866) 374-4058
8.0
Review score
35 reviews
Add review
8.0
Review score
35 reviews
  • 5 star
    37%
  • 4 star
    23%
  • 3 star
    26%
  • 2 star
    0%
  • 1 star
    14%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale Olympia West
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Brookdale Olympia West
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Anonymous

Child of resident/client

4.0 out of 5 stars

would recommend

The staff is friendly and welcoming, and very available to answer my questions. Unfortunately, there has been a complete turnover in staff since my mom has been there for approximately only one year. I experienced one staff member that was clearly frustrated at her job and she left soon after that, but in general, everybody else has been friendly and easy to work with. People who work there tell me nice things about my mom and recently sent me some photos of her during activities.

Read all reviews

Brookdale Olympia West

Discover innovation and a new way of living life on your terms at Brookdale Olympia West. Here, residents receive personalized memory care programming, as well as a helping hand with medication management, daily housekeeping, meals, and more.

Trained staff members provide person-centered care to residents with Alzheimer’s and other types of dementia. The community’s Clare Bridge program, for example, helps individuals focus on sustaining feelings of belonging, purpose, and safety, while preserving their sense of self. Around six activities are planned and incorporated into residents daily lives, and include a variety of cognitive and physical workouts.

The Solace program adds an additional layer of programming to the Clare Bridge process and provides additional time for grooming, as well as sensory activities filled with music and aromatherapy. Music is a vibrant part of community life, and special touches like sing-alongs, music in the hallways, and church hymns are prevalent.

Residents and families can rest easy knowing professional staff is available 24 hours a day, seven days a week to be alerted to an emergency. A 24-hour security system and keypad entries are also in place to further promote safety. Additionally, staff members are trained to use techniques like physical prompting and cueing to...

Senior living options offered

  • Memory Care

Brookdale Olympia West

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Olympia West

8 out of 10
Review Score35 reviewsWrite a review
Overall Experience
3.7
Cleanliness
4.1
Friendliness
4.2
Care Services
3.6
Staff
4.3
Meals & Dining
4.2
Activities
3.6
Value for Cost
3.6

A Place for Mom has scored Brookdale Olympia West with 8 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Brookdale Olympia West has 35 reviews with an average "overall experience" of 3.7 out of 5.

Filters

1-20 of 35 reviews

Last Updated: 9/18/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Memory Care

Family/friend

September 18, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

would recommend

The staff is friendly and welcoming, and very available to answer my questions. Unfortunately, there has been a complete turnover in staff since my mom has been there for approximately only one year. I experienced one staff member that was clearly frustrated at her job and she left soon after that, but in general, everybody else has been friendly and easy to work with. People who work there tell me nice things about my mom and recently sent me some photos of her during activities.

unknown

Memory Care

Family/friend

September 10, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great place for my Grandpa

Such a great place to be. The building is clean, well kept and the staff is fantastic! I toured many places before visiting Brookdale and was tired of walking into places that smelled of urine and residents not looking well kept together... My grandpa recently moved here from being at home with care and what a turn around. The staff has been so helpful with this transition here. He was NOT happy we made him move. Thank you for making it easy for us all!

Anonymous

Memory Care

Family/friend

September 10, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Nice small home like community with friendly and helpful staff....

Communication is wonderful. You can ask about anything and they find the answers ...no pressure. Yes, we would recommend this community to other families based on the experience so far. Nice small home like community with friendly and helpful staff...communication is great and the care is for both resident and family.

Anonymous

Memory Care

Family/friend

September 8, 2025

3.0 out of 5 stars
Verified Review

Caring community but often understaffed

Kitchen staff and food were pretty good. Management/ownership had big turnover that was chaotic, often nobody answered the phone for an hour when I called. There were times her meds were very late. Rooms were clean and spacious. Mom passed away about a month after we moved in and staff was caring and helpful with our loss.

Anonymous

Memory Care

Family/friend

July 22, 2025

3.0 out of 5 stars
Verified Review

our family's experience---friendly staff, overall a nice community, and close to home so we are able to visit often.

Communication is not great, constant turnover, and I get the run around a lot when trying to talk to upper management. The care team that actually work with the residents are most really nice and good people. They do their best to make the residents comfortable and engaged.

DJC

Memory Care

Family/friend

April 20, 2025

1.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
2.0
Staff
1.0
Meals & Dining
3.0

Too much employee turnover and overpriced care

3 directors in 21 months, 1 staff person there for 2 yrs. All others continually changed. Mom's medications always had lots of pills left of a 30 day supply, said she didn't want to take them. A lot of clothing and bedding items never made it back after laundry day, ended up with someone elses clothes. Services are high priced. Reasons for raising prices are B.S., I don't think their caregivers have been trained properly in certain areas.

Lori Thompson

Memory Care

Family/friend

August 26, 2024

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Good communication. Mom seems happy.

Brookdale has very caring staff. They listen when we have concerns and do their best to correct issues. Communication with us is good if mom falls or shows a medical change. They make sure to call us and keep us informed. Our family member seems happy there. The staff are very patient with the resident's. The place is clean. Downside. Mom has had a couple falls. They have quickly called us to ask If we wanted her sent to the hospital to be checked out. If mom refuses her shower they do not try very hard to ensure she gets one. Shower pressure not good. Could use some improvement. No place is perfect but mom seems happy. She gets along great with staff.

Steven W

Memory Care

Family/friend

July 16, 2024

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Wonderful Experience

From the Assessment of my Mom's mental and physical limitations to move-in day, we have been completely impressed with the management team and staff this facility. The compassion and teamwork in every visit!

Anonymous

Memory Care

Family/friend

June 18, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
2.0
Care Services
4.0
Activities
3.0
Staff
4.0

Review for Brookdale Olympia West

I would say that it all boils down to the nursing staff in any of these shamefully exorbitant expensive communities! The nursing staff needs to receive the pay and recognition they deserve for taking care of loved ones. So we need to contact our state legislators to make that happen. All facilities should have both a functioning resident & family councils to dialogue with management to improve conditions.

Anonymous

Memory Care

Family/friend

October 18, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Not recommended

My loved one is currently a resident at Brookdale Olympia West. The office staff is okay. Some nurses are okay and some are not all. They lost 2/3 of my loved one's stuff when she moved rooms even with her name on most of it. Things are broken, the room is not as clean as it should be and the place has a smell to it. Many things need repaired. My loved one was moved because the room she was supposed to have wasn't really available, so she had to go into a smaller room for a month. So, the move upset her. The meals are only fair. My loved one won't eat a portion, as she says it is yuk. For two weeks now, I've had to call the Director about my loved one's lost items and about her smelling and not getting showers. Improvements should be made on all of the above and on the hiding nurses on the weekend. At this point, I would NOT recommend Brookdale Olympia West to others.

Anonymous

Memory Care

Family/friend

September 29, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
4.0
Meals & Dining
4.0

My Experience

I never give the top rating, as there is always room for improvement. Socks and bedding have gone missing. Mom has had a lot of falls, which resulted in 4 trips to the ER. The staff is very friendly.

Anonymous

Memory Care

Family/friend

August 24, 2023

1.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
4.0
Care Services
2.0
Activities
5.0
Staff
3.0
Meals & Dining
3.0

Not recommended

I would not recommend Brookdale Olympia West. The rooms are shabby and overused. Instead of the staff taking care of an issue with my father in law and being with him until the issue was resolved, the administrators threatened to drop him off at the hospital and leave him until we picked him up. This is a facility specifically for dementia. It was unconscionable. We took him home that day.

Anonymous

Memory Care

Family/friend

March 7, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
2.0
Staff
5.0

Review for Brookdale Olympia West

We are disappointed in the lack of activities as well as the shamefully exorbitant cost, but these are both probably widespread issues with memory care facilities as well as not having enough staff well trained in dealing with patients with dementia and Alzheimer's.

anonymous

Memory Care

Toured community

February 14, 2023

5.0 out of 5 stars
Verified Review

Tour Experience

Brookdale Olympia West is a fantastic facility. Unfortunately for us the location was too far away and it was too expensive. I was very impressed by the staff. They followed up with me several times - and it was not to get him to try and go to Brookdale, but it was because they truly cared that we found a facility that was a good fit for my loved one.

anonymous

Memory Care

Family/friend

February 2, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

Would Recommend

We really like that we have access to our loved one at this community, unlike our loved ones previous one. We can come and go when we want, we can go sit with her in the cafeteria and go into her room if needed. The staff do a good job keeping it as clean as they can be we understand its hard to keep these communities super clean. The meals are really good.

anonymous

Memory Care

Family/friend

January 27, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Friendly staff

I've had billing issues which take a long time to straighten out. The activities seem a tad juvenile, but it is a memory care facility so far probably appropriate although my dad doesn't participate much.

Anonymous

Memory Care

Family/friend

April 29, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The staff here at Brookdale Olympia West are very helpful. They maintain good communication if they need something. The food looks really good. When we first brought my loved one there, he mentioned he was hungry and they brought out a sandwich. He doesn’t eat much normally, but he ate the entire sandwich. They are very careful of his diabetic diet, and he enjoys eating the food. They have a lot of men, so they’ve created a ‘gentleman's club’ where they do a lot of activities together. There’s an activities area specifically geared towards the interest of the men there. They also have activity boxes, so when family members come to visit we can do stuff with him instead of sitting there talking the entire time. It’s a secure, welcoming community. It smells nice and is very clean. There’s two outdoor courtyard areas, and they take my loved one on walks outside. He loves the outdoors and used to hike, so he appreciates the outside time. They also take them to events and outings outside of the community; just the other day they went for coffee. He wasn’t able to experience any of those things at his previous community. There’s a nurses station as soon as you walk in, you can stop and chat with them. There’s an onsite doctor as well, this eliminates the need for us to come pick him up and transport him to any appointments. They actually visited his previous community and performed an assessment before they accepted him. This was big for us because we didn’t have to come pick him up and take him over. [Name removed], the executive director, she was fantastic to work with. [Name removed] was very helpful as well. At first, we were indecisive of Brookdale and she called to offer insight or provide information on other communities. She emphasized that we did not have to choose Brookdale, she just wanted to help us find a good fit. She had a very helpful and non-pushy approach. Overall, the difference has been night and day. It’s been a great experience.

anonymous

Memory Care

Family/friend

April 11, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Staff
4.0

A Difficult Time for Our Family

It was very clean. The staff were very nice, but they understaffed and just didn't have enough help. My loved one went into hospice pretty quickly after moving in, and hospice did a better job with communication than Brookdale.

Inez S

Memory Care

Family/friend

February 2, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Happy

Everybody here has been great. They are amazing with communication, they always call me to let me know how he is doing. If they ever have any covid cases they call me right away as well. When I visit the staff are all talking to him. It has a family type atmosphere. Everything is cooked on site and it makes the facility smells great. I would highly recommend to others looking.

Jerry

Memory Care

Toured community

January 12, 2022

5.0 out of 5 stars
Verified Review

tour review

Our family had a virtual tour and it was a good tour experience but it was really location that was the deciding factor and it was just to far away.

Brookdale Olympia West

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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