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Brookdale Redmond

1942 Southwest Canyon Drive, Redmond, OR 97756

For pricing & availability:
(866) 374-4058
6.0
Review score
56 reviews
Add review
6.0
Review score
56 reviews
  • 5 star
    43%
  • 4 star
    27%
  • 3 star
    5%
  • 2 star
    5%
  • 1 star
    20%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale Redmond
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Brookdale Redmond
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Anonymous

Child of resident/client

5.0 out of 5 stars

Highly recommend

I loved the fact that they have a concierge's doctor available for that facility included in the price Also my brother who has worked in the estate sale business for over 35 years here in town was extremely impressed with the people at Brookdale. He said he would've easily worked there because he loves elderly people so much and he felt that was the best place for mom That they were also so wonderful especially [name removed]his name is [name removed]. he in fact went on their website to give them an excellent review.

Read all reviews

Brookdale Redmond

Age in place gracefully and embrace a full spectrum of round-the-clock care at Brookdale Redmond. Here, your loved one can receive assistance — ranging from minor care, to assisted living services, to memory care — with all of their daily needs. With a highly trained team of registered nurses, licensed practical nurses, and certified caregivers available each day, your loved one can thrive in a homey and tightly knit environment. The community goes above and beyond state guidelines to provide direct and customizable care that caters to residents throughout every stage of their lives.

Here, each resident can enjoy life on their terms — with or without a care plan. You are welcome to customize your care plan with à la carte services and will only pay for what you need. Rest assured, the tenured and compassionate care team provide assistance with bathing, toileting, mobility, and medication management, as well as other personal care services. Plus, assistance with chores, including housekeeping, laundry, and home maintenance, are managed. Helping ensure residents’ well-being is a top priority, which is why professional caregivers are available 24 hours a day, seven days a week to be alerted to any emergencies. An emergency alert system, large...

Senior living options offered

  • Assisted Living
  • Memory Care

Brookdale Redmond

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Redmond

6 out of 10
Review Score56 reviewsWrite a review
Overall Experience
3.6
Cleanliness
3.6
Friendliness
3.8
Care Services
3.2
Staff
3.3
Meals & Dining
2.8
Activities
3.0
Value for Cost
3.1

A Place for Mom has scored Brookdale Redmond with 6 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Brookdale Redmond has 56 reviews with an average "overall experience" of 3.6 out of 5.

Filters

1-20 of 56 reviews

Last Updated: 3/21/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

March 21, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Highly recommend

I loved the fact that they have a concierge's doctor available for that facility included in the price Also my brother who has worked in the estate sale business for over 35 years here in town was extremely impressed with the people at Brookdale. He said he would've easily worked there because he loves elderly people so much and he felt that was the best place for mom That they were also so wonderful especially [name removed]his name is [name removed]. he in fact went on their website to give them an excellent review.

Anonymous

Memory Care

Family/friend

November 12, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Do not recommend

Our family had a very horrible experience at Brookdale Redmond. The care was awful. I would NOT recommend them to others looking.

Anonymous

Memory Care

Family/friend

October 29, 2024

2.0 out of 5 stars
Verified Review

Brookdale Redmond

We moved my wife to a different facility. Brookdale was overpriced with not nearly enough help. The help worked hard but couldn't keep up. It was filthy, memory care was. The CEO was overpaid with too much bonus money that should have been used for more help. Would not recommend. I just want to stress how hard everyone works. I think the big problem are those that head the corporation.

Anonymous

Memory Care

Family/friend

September 6, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Staff
5.0
Meals & Dining
5.0

Friendly Staff

What we like the most about Brookdale Redmond is the compassion and friendliness shown by staff to my brother who is now on hospice and bedbound. Yes, we would recommend this community to other families, with the understanding that their rates go very high with each additional care need.

Anonymous

Memory Care

Family/friend

February 12, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
4.0
Value for Cost
1.0
Care Services
3.0
Activities
1.0
Staff
4.0
Meals & Dining
1.0

no follow through, needs improvements, disappointed

Care team was great but always under staffed. There was no housekeeping services for over 4 months. This was supposed to happen weekly. No activities for several months. Over priced don't follow through on their contract obligations but want to make sure all monetary obligations are met. This is without regard for their omitted services. Food is terrible.

Anonymous

Memory Care

Family/friend

January 18, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Not recommended

My loved one was previously a resident at Brookdale Redmond and the experience was terrible. I would not recommend this facility to others.

Anonymous

Memory Care

Family/friend

December 22, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
2.0
Care Services
4.0
Activities
2.0
Staff
4.0
Meals & Dining
3.0

Experience at Brookdale Redmond

The care staff is overworked due to short staffing, but overall the staff is very friendly- from the front desk to maintenance. The housekeeping is not great and laundry isn't always done on time or consistently. The food is okay and so are the activities, though they could be more frequent.

Anonymous

Assisted Living

Family/friend

December 15, 2023

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Brookdale Redmond review

Absolutely awful experience - would not recommend to anyone. There was literally zero care for my mother, outside of delivering medication and providing meals. No assisted showering, dressing, activities, never addressed that the emergency call cord was not next to the bed - took a week to have them address it - we moved her out of there after 9 days if that's any indication. If we could give them a 0 we would.

Anonymous

Assisted Living

Toured community

May 18, 2023

5.0 out of 5 stars
Verified Review

Tour review

Our family had an in-person tour with Brookdale Redmond and it was very nice and [name removed] the office manager lady very helpful and actually talked to [community name removed] here and got us closer to home as her Brookdale was full at the time for the care my honey [name removed] needed daily. Yes, and there head nurse was very understanding of [name removed] Parkinson's and it's advancement but a 20-mile drive one way.

anonymous

Assisted Living

Toured community

March 13, 2023

5.0 out of 5 stars
Verified Review

Tour Review

Our family had an in person tour with Brookdale Redmond and from everything that we saw during the tour, we thought it was an excellent tour experience.

anonymous

Memory Care

Family/friend

January 12, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Care Services
4.0
Staff
5.0

Brookdale Redmond review

Even with our loved one being in a shared room it was very expensive each month

Anonymous

Assisted Living

Family/friend

November 1, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Best In Town

This is the best community it town I feel. The community is clean, and the staff and residents are friendly. The community is short staffed like other communities, and sometimes things fall through the cracks. The staff can be stretched thin with the things they have to get done. There are three meals a day served to the residents and there are choices to choose from. My loved one really enjoys breakfast, lunch and dinner are okay. The community provides a lot of activities; however, it seems to be geared more for the residents that are women. Crafts, high tea, and bingo are some of the activities offered.

Vicki

Assisted Living

Family/friend

August 17, 2022

0.5 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
5.0
Value for Cost
0.5
Care Services
0.5
Staff
4.0
Meals & Dining
0.5

Don't Go There

We had a very poor experience We were led down the yellow brick road by their marketing/sales person. Immediately within a week of moving our loved one in, they said nobody told us she was full assist, and we can't take care of that here. Yet we were very black and white with them about her care needs from the start. We don't want anyone else to experience what we did there. They ended up knocking off some of the fees for care because they agreed we had been misled, that they could not provide the care they indicated they could. Our family was there often at all hours to care for our loved one due to the poor care. Often there was only one staff member to cover two whole floors for a shift. They have at least 60 rooms there and were either at full capacity or close to full capacity. The food was horrendous, and often inedible. When we toured, one of the main reasons we chose them was because all of the staff members we talked to were so friendly and so nice. It was a beautiful facility, and very light and bright. From the outside looking in, it seemed like they had so much to offer. We were shocked to find the level of care did not match up to that at all.

Betty

Assisted Living

Family/friend

April 20, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

A Caring, Nurturing Community

This is a very friendly, clean home with nurturing help, and meets all your needs. The staff are very responsive to the family's questions or concerns, and if they don't know the answer they find someone who does. The monthly fee covers the room, utilities including basic cable, laundry, changing of linens, and housekeeping. The medication management and assistance in getting to the dining room are some of the care the community offers to the residents. My loved one loves the food. They also have transportation for the residents to use, if needed.

Glenn G

Assisted Living

Family/friend

February 1, 2022

0.5 out of 5 stars
Verified Review
Friendliness
4.0
Value for Cost
0.5
Care Services
0.5
Staff
0.5

Would not recommend

What was represented in the beginning is not at all what we got. There is a major lack of communication between staff. My father passed away and they are still billing us for this month and next month. We had a terrible experience with them and would never recommend to others.

Diana B

Assisted Living

Resident/client

November 24, 2021

4.0 out of 5 stars

My Review

I like living here. I like the people. I love the food. The staff is very helpful.

Anita B

Assisted Living

Resident/client

November 24, 2021

5.0 out of 5 stars

My Review

I lived here for 8 years. I enjoy everyone that lives here. I have back up if needed.

Alice G

Assisted Living

Resident/client

November 24, 2021

5.0 out of 5 stars

My Review

I think this is a very nice place. I'm able to have my two cats with me and I've not had any problems with staff. I've been able to stay in the area where I had my first property to have my mom on and I do miss it, but know this will work better for me. I'm fortunate to have access to something this nice.

Claudia C

Assisted Living

Resident/client

November 22, 2021

4.0 out of 5 stars

My Review

I am thankful to be here I wasn't able to be on my own anymore, but they give me what I need here. I also have friends, I didn't have that when I lived alone.

Calvin

Assisted Living

Resident/client

November 22, 2021

5.0 out of 5 stars

My Review

It's a good place here. I like the people and the food.

Brookdale Redmond

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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