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Brookdale San Jose

1009 Blossom River Way, San Jose, CA 95123

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(866) 374-4058
9.1
Review score
80 reviews
Add review
9.1
Review score
80 reviews
  • 5 star
    55%
  • 4 star
    26%
  • 3 star
    15%
  • 2 star
    1%
  • 1 star
    3%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale San Jose
SaveShare
Brookdale San Jose
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Anonymous

Child of resident/client

4.0 out of 5 stars

Review for Brookdale San Jose

My mom is really happy at Brookdale. The entertainment is fabulous. Her apartment is very cozy and she's fitting right in with everyone.

Read all reviews

Brookdale San Jose

Welcome to the beautiful Brookdale San Jose! Here, the residents can embrace personalized quality care and round-the-clock support in a secure and welcoming environment. Located across the street from Westfield Oakridge Mall, the community gives residents easy access to movie theaters, shops, and restaurants. Before you arrive at Brookdale San Jose, the staff will learn about your care and dietary needs, as well as your activity preferences. Because this is an independent living, memory care, and assisted living community, it's easier to receive the precise care or support you need to have an all-inclusive experience. Whether you need assistance moving throughout the community, eating during meals, or accomplishing daily tasks and chores, a helping hand is provided as needed. Here, the staff prepares nutritious meals, manages the lawn care, home maintenance, and a concierge service is also available. To promote peace of mind, the staff members are available 24 hours a day, seven days a week to be alerted to an emergency, and an emergency alert system is in place, too. Some additional perks to look forward to here include the beauty/barber shop, sports bar, general store, guest suite, and fitness center.

Community Services and Amenities

No matter what your passion or...

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

Brookdale San Jose

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale San Jose

9.1 out of 10
Review Score80 reviewsWrite a review
Overall Experience
4.3
Cleanliness
4.3
Friendliness
4.3
Care Services
4.1
Staff
4.6
Meals & Dining
4.4
Activities
4.4
Value for Cost
4.1

A Place for Mom has scored Brookdale San Jose with 9.1 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Brookdale San Jose has 80 reviews with an average "overall experience" of 4.3 out of 5.

Filters

1-20 of 80 reviews

Last Updated: 8/25/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

August 25, 2025

3.0 out of 5 stars
Verified Review

Review for Brookdale San Jose

It was good until the end. They wouldn't let him come back because he had Covid, and they tried to charge us for the time after he had Covid when they wouldn't let him come back, which I think is very unfair and unprofessional. Before that they had done a good job and we were pretty happy with them. The one downside is that everything is so far away Because it's so spread out so big so that made it a little more difficult because he wouldn't go to the further events. And they really need to update their facility. Get rid of that old red maroon carpet and you know do some updating in the hallways and such.

Anonymous

Independent Living

Family/friend

July 17, 2025

4.0 out of 5 stars
Verified Review

Review for Brookdale San Jose

My mom is really happy at Brookdale. The entertainment is fabulous. Her apartment is very cozy and she's fitting right in with everyone.

Anonymous

Independent Living

Resident/client

July 14, 2025

5.0 out of 5 stars
Verified Review

Brookdale San Jose

Living at Brookdale is all good. There's plenty of good food , care and entertainment. The dining room staff are just great the river you get there they're superduper the people who come around to clean the rooms. Do a great job make the bed twice once every two weeks people and staff always remember my name. The place is deep and tidy, and they except people you can bring your friends in for dinner breakfast with us at a small fee. They're just great as everything's clean and neat and the garden is beautiful

Anonymous

Independent Living

Resident/client

May 16, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Activities
4.0
Staff
4.0
Meals & Dining
5.0

Overall a well organized, green and well-situated community

The large inner green Atrium where my grandkids can run and play. Close to shopping (Winfield mall literally across the street + Trader Joe & the hundreds of businesses along Blossom Hill Road. Walking distance to my son's home and train/bus stops. Large Apts to house my extensive cooking gear and home office, although the kitchen itself is quite limited.

Anonymous

Independent Living

Family/friend

April 10, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
3.0

Brookdale San Jose

She's at Brookdale San Jose now. And loving it. Brookdale has a large community, lots of activities and social events, and is conveniently surrounded by many retail shops, restaurants and grocery stores

Mrs Jacobson J

Independent Living

March 11, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Amazing receptionist

The staff here is amazing. I called in wanting to ask some general questions and was helped by [name removed]. I'd like to recognize you for answering all questions with such professionalism and courtesy. Your ability to engage thoughtfully and thoroughly, without appearing rushed, is truly commendable. Thank you for your excellent communication! Look forward to having a tour soon.

Anonymous

Independent Living

Family/friend

March 6, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Independent living at Brookdale.

What we like the most about Brookdale San Jose is the friendliness of the residents and the kindness of the staff. My aunt was integrated very quickly and has been allowed to get involved helping. She loves it and is always busy. I also appreciate that someone is always at the front desk and the doors are locked at night. The grounds are also kept up nicely.

Anonymous

Independent Living

Family/friend

December 2, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Nice environment, fun activities, food could be improved on.

My mom was very resistant to going into a senior living facility. But now, sometimes she's too busy to hang out with family because she's having such a good time there. She does say the food is bland and does not taste very fresh.

Marty

Assisted Living

Family/friend

November 26, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Former resident

Overall, the experience was good, most notably my mother's caregivers were kind, caring, warm and friendly. The food service director and [name removed], the kitchen supervisor , always made sure my mother had her meals and when she didn't like what was offered they always made her something special. The staff is friendly, and the quality of care is good but spread too thin. Often, my mother waited 20-30 minutes for bathroom care, and when someone arrived in 15 minutes it was rare. Again, that is not the caregivers fault; it is administration for not hiring more people. Brookdale is old but they do keep it clean. The public spaces need TLC. My mother needed a lot of care with her meds and immobility so the cost was [fee removed], per month. I did expect more for that amount of money. I felt I had to be present almost daily to check on my mom's care. However, administration was responsive to my concerns. I don't want to recommend any facility. I think everyone has to make their own decision.

Anonymous

Assisted Living

Family/friend

November 14, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

Brookdale San Jose

Everyone was nice, but charges aren't apparent with hidden, underlying and vague pricing. The facility is friendly and clean.

Thaddeus

Assisted Living

Family/friend

May 1, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Staff
5.0
Meals & Dining
4.0

Review for Brookdale San Jose

The facilities were very "homey". The staff was very friendly, professional, and compassionate. They were always there to answer questions, and contacted me if they had questions or concerns. This was in the dementia care unit, so I can't speak to the other units.

Jackie

Assisted Living

Resident/client

August 28, 2023

1.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
5.0
Meals & Dining
5.0

Bad Experience

I just spent a month at Brookdale San Jose while my house was being worked on. Warning to anyone considering this place: if you have a service dog, don't apply to live there. Two residents made life miserable for me and my dog, and the Director hassled me and didn't even talk to those residents, although I adhered to all responsibilities and rules and they repeatedly broke two major ones listed in the handbook everyone receives. Although the rest of the staff and residents were comforting and supportive, I couldn't tolerate living there any longer and instead came home to a house still being worked on.

TO

Assisted Living

Family/friend

June 23, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A complete and caring community.

Brookdale is clean. The staff is very caring and concerned for the residents. There are many activities to engage the residents. We picked this community, because of good reviews, it was close to home, and the caring staff.

Anonymous

Memory Care

Toured community

May 17, 2023

5.0 out of 5 stars
Verified Review

Tour experience

We toured with Brookdale San Jose and had an awesome experience with them! We moved my loved one into another facility and did not have a good experience, so looking back I really wish that we would have chosen Brookdale San Jose instead.

Michelle

Assisted Living

Family/friend

February 20, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

This is a great place but be there for your loved one!!

We picked this community, because they had avalability, and it's close to me. They acted quickly to get my friend in the facility. They need to improve on tracking medication. Also, they need to add more staff, although they are doing the best that they can. I would recommend to other families. Make sure you keep track of things, and advocate for your loved one.

Anonymous

Assisted Living

Family/friend

November 3, 2022

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Staff
4.0
Meals & Dining
5.0

A clean pleasant environment but they are short staffed

We picked this community because, we liked the look and feel of community. The sales person was great, and the front end people were excellent. The care was not what was proposed. They were short staffed, and could not deliver what we expected. There is a huge staffing issue. My loved one has waited, a long period of time on the weekends for someone to show up to attend to them. The manager who runs assisted living were fairly new. Paperwork would take weeks, to get back and they don't respond promptly, because perhaps they are short staffed. They are very good people but staffing is a concern . I would not recommend this community for assited living.

Anonymous

Memory Care

Family/friend

September 9, 2022

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Staff
4.0
Meals & Dining
5.0

Things could be improved

The move in process was not smooth. They kept giving me more paperwork to fill out (after I had already paid, but dad couldn't move in until it was completed) and then dad had to have pre admissions testing completed that we weren't told about upfront. So I ended up paying for several days that he wasn't even there or able to be there. The staff was nice, but they seemed understaffed. I had requested a lift assistance device and they told me they would get it for dad, no problem. I had to ask about the status of it several times after that. One day, I was frustrated and asked them to follow up on it. The staff told me they would call and look into it. She came back in a few minutes later with the device. I was frustrated and wondered how long it had actually sat there and could have been used if they had just taken the time to bring it to his room. The food was good. The facility is kept pretty clean. His room is clean. We brought in some over the counter medicine with a Dr's note for dad, and it took me asking several times before they started giving it to him. I understand there's a process, but we're talking weeks and I feel that was way too long and really no reason for it. I'm not sure if I would recommend this facility to others.

anonymous

Assisted Living

Family/friend

September 9, 2022

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
4.0
Care Services
3.0
Staff
3.0
Meals & Dining
5.0

Our families experience

In comparison price wise it was good, but it was clear to us that they were short staffed. The facility is beautiful with the nice gardening area - our loved one has a balcony that overlooks it. The people there on our loved ones floor were very sweet, and they would immediately engage with her. Meals seemed well balanced at first and good, but everything was so covid related –when they had a lockdown the meals had to be served in the room so the quality and service went down, and house keeping was a little inconsistent.

Anonymous

Memory Care

Toured community

June 21, 2022

5.0 out of 5 stars
Verified Review

Tour of Brookdale

I toured Brookdale San Jose and I liked it, the tour was a 5 out of 5. They had a lot of nice things that seemed geared more towards assisted and independent living. On the 2nd and 3rd look, the rooms in memory care were very small and [community name removed] has a huge room that my mom stays in. So the smaller room did not appeal to me, that was the main reason we didn't choose Brookdale. I really liked that Brookdale sent me a lot of emails about caring for someone with dementia, how to choose a facility, and how to take care of the caregiver. They provided a lot of information and that impressed me; but the facility just wasn't a good fit for us.

anonymous

Memory Care

Toured community

June 20, 2022

3.0 out of 5 stars
Verified Review

Community Tour

We had a video tour at Brookdale San Jose. It seemed nice, but not as nice as the place we chose.

Brookdale San Jose

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Brookdale San Jose

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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