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Brookdale San Marcos

1590 West San Marcos Boulevard, San Marcos, CA 92078

For pricing & availability:
(866) 374-4058
9.0
Review score
115 reviews
Add review
9.0
Review score
115 reviews
  • 5 star
    57%
  • 4 star
    28%
  • 3 star
    10%
  • 2 star
    4%
  • 1 star
    1%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale San Marcos
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Anonymous

Child of resident/client

5.0 out of 5 stars

Overall a nice community

I found this place to have a warm welcoming atmosphere. The food was great and the amenities were great. I talked to a number of residents and they had good things to say about their experience.

Read all reviews

Brookdale San Marcos

Located in the sunny and shining city of San Marcos, California, you’ll find an abundance of rolling foothills, nature trails, and delicious restaurants just a short distance from home. At Brookdale San Marcos, residents can look forward to new opportunities and personalized care services daily. Whether you need assistance with bathing and dressing in the morning, eating during mealtimes, or help with other activities of daily living, a smile and helping hand is never far from reach. Customization is also key and remains an integral part of daily life here. Each residents’ care plan is designed to match their unique physical needs, wants, and budget. Rest assured, staff are available 24 hours a day, seven days a week to be alerted to an emergency.

Through the Optimum Life program, your unique care journey is met through six dimensions — physically, socially, emotionally, purposefully, spiritually, and intellectually — to promote connectedness and aging in different ways. In addition to custom care services and programs, you can find relief in knowing that meal preparation, housekeeping, and home maintenance chores are managed daily.

In your free time, enjoy the ease of booking appointments at the on-site beauty and barber shop, soaking up rays at the...

Senior living options offered

  • Assisted Living
  • Independent Living

Brookdale San Marcos

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale San Marcos

9 out of 10
Review Score115 reviewsWrite a review
Overall Experience
4.3
Cleanliness
4.2
Friendliness
4.5
Care Services
4.3
Staff
4.6
Meals & Dining
4.3
Activities
4.4
Value for Cost
4.2

A Place for Mom has scored Brookdale San Marcos with 9 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Brookdale San Marcos has 115 reviews with an average "overall experience" of 4.3 out of 5.

Filters

1-20 of 115 reviews

Last Updated: 9/12/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

September 12, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
4.0
Staff
3.0
Meals & Dining
4.0

Review of Brookdale San Marcos

The facility is charging my father for aid in attendance, 2 supervised showers per week, and he is not able to get them to show up for scheduled appointments. He may get one per week or none. The facility is understaffed and did not call to check on him when he was hospitalized with Covid, which can potentially affect all the other residents.

Anonymous

Assisted Living

Family/friend

September 9, 2025

5.0 out of 5 stars
Verified Review

Overall a nice community

I found this place to have a warm welcoming atmosphere. The food was great and the amenities were great. I talked to a number of residents and they had good things to say about their experience.

Anonymous

Assisted Living

Family/friend

August 21, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Brookdale San Marcos

Beautiful, modern facility. Attentive, caring staff. Restaurant quality, delicious meals.

Anonymous

Assisted Living

Family/friend

August 8, 2025

2.0 out of 5 stars
Verified Review

Incessant billing for services not rendered & no relief in site

I'm not happy with the way they run things. AT ALL...my mom has been charged EVERY MONTH for services SHE ISNT USING...IVE ASKED THEM REPEATEDLY TO REMOVE THEM FROM HER LIST AND ALL THEY DO IS GIVE ME THE DAMN RUN A ROUND!!! NOT ONLY ARE THEY REFUSING TO REMOVE THESE SERVICES...THEY ARE FINING HER EVERYTIME SHE TURNS THEM DOWN!!! WHICH IS DAILY!!! THAT IS BS AND IM LIVID!!! ON TOP OF THAT THEY LIED TO MY FACE CLAIMING MY MOM IS "CHANGING OUT OF HER CLOTHES FOR DINNER THEN CHANGING BACK INTO THE SAME DIRTY OUTFIT SHES BEEN WEARING SINCE SHE GOT THERE IN MARCH!!! MY MOM HASNT CHANGED HER CLOTHES SINCE THE DAY I DROPPED HER OFF BUT THEY ARE CHARGING HER FOR DRESSING & SHOWERING & FINING HER FOR REFUSING THE SERVICES WHICH ARE OVER [price removed] & THE FINES ARE LIKE [fee removed] THAT IS ABSOLUTELY UNACCEPTABLE & IVE CALLED THE STATE TO REPORT THEM!! NOT ONLY THAT BUT HER STOVE DOESNT WORK AND HER AC IS BROKE & THEY STILL HAVENT FIXED EITHER OF THEM!! THAT PLACE IS A TOTAL SCAM AND I WANT TO GET HER OUT OF THERE ASAP!!

Michael

Assisted Living

Family/friend

July 3, 2025

5.0 out of 5 stars
Verified Review

A Nice Vibe

Brookdale has a really nice vibe. Lots of activities and staff is very caring. My mother-in-law often talks about the quality of the food served in the dining room -- a definite plus.

Anonymous

Assisted Living

Family/friend

June 24, 2025

3.0 out of 5 stars
Verified Review

Review for Brookdale San Marcos

Overall brookdale San Marcos is lovely, with beautiful courtyard, garden area and lovely large pool. The unit my mom resides in, has a nice sliding glass door with a patio. The bedroom is offset from the main living area and gives her enough space to move around. The doorways could be a bit larger and the shower area easier to step into rather than having to step over a curb. The staff at the front are very cheerful and attentive to both the residents and their guests. It's amazing that they remember everyone's names. I would suggest as I've heard from other residents, that it would be exceptionally helpful if everyone were to wear a name tag. The dining facilities and food preparation is a big plus at Brookdale. The option to be seated with various people at each meal time is a big plus as it creates variety in their daily living. When I've asked other residents, what they like best of Brookdale, they all mention the food and the staff that works within the dining facility. There seems to be a relatively high turnover rate, and it's challenging to know who is serving the residents through throughout the community. This is the first community my mom is at, so I'm not sure how other communities compare. We have found the responsiveness of the wellness staff could be improved. They seem frequently in a rush to get in and out of my mom's room as she is on standby assist for her bathroom and showering needs. In some cases, rushing someone in and out of the shower could increase the risk of falling. Mom has also experienced long waiting time to get assistance to use the bathroom. We understand there is a particular time when the staff switches over yet, there should be a few staff members available to assist residents in a timely manner. We also understand that Brookdale is a large community and may take 15, 20, 30 minutes to get service. Mom has experienced waits longer than 50 to 65 minutes.

Brian

Assisted Living

Family/friend

April 3, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Excellent Assisted Living Facility that beats more expensive ones by a long shot.

Great value; staff is welcoming and friendly. Very clean, food is great. They were outstanding to my mother. I toured several facilities and this was hands down the best! We like the resident Counsil, they can voice any concerns or preferences. [name removed] [name removed] and [name removed] were great!

Anonymous

Assisted Living

Resident/client

February 4, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

great senior facility.

Brookdale San Marcos is a wonderful senior facility to stay as the staff are very helpful and residents friendly.

Anonymous

Assisted Living

Family/friend

November 26, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Brookdale San Marcos

The friendliness of the staff gets a 5+! The meals are rated a 4 but the dining service receives a 5. The staff is truly amazing. Friendly, caring, and it appears that they like their work. We would recommend Brookdale San Marcos to other families who may need a place for their loved ones

l j benoit

Independent Living

Resident/client

November 5, 2024

4.0 out of 5 stars
Cleanliness
3.0
Friendliness
5.0
Value for Cost
3.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Brookdale review

The residents are great and friendly. Management is typical, say one thing and do exact opposite, don't trust management. Their concern is the bottom line. I hear to many complaints from others regarding food variety and complaint about care.

K N

Assisted Living

Family/friend

October 4, 2024

5.0 out of 5 stars
Verified Review

Warm and safe environment with friendly staff

For my mom, it was a decision that had to be made with some urgency. I looked at 4 places in a day and chose Brookdale. Overall it's been great. The staff is really friendly. She has a nice, clean unit with a good view and I feel good knowing there are other people around if she needed help. She moved within her sane community so drs, grocery stores, everything she was used to was still close.

Dawn

Assisted Living

Family/friend

August 13, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Brookdale San Marcos

The time at San Marcos was very short but very positive.. I would totally recommend them. We were so pleased with the Brookdale experience We transferred my mother to a facility in Pennsylvania also a Brookdale. I don't believe we could have had better care provided to her. They are great. I totally recommend them every chance I get. The staff seem to actually want to do their jobs well.

Anonymous

Assisted Living

Family/friend

August 2, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

Review for Brookdale San Marcos

I'd say my sister is very happy. Some minor issues about meds distribution but overall everything seems to be going well.

Anonymous

Assisted Living

Family/friend

June 19, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
2.0
Care Services
3.0
Activities
2.0
Staff
4.0
Meals & Dining
4.0

Has been a difficult journey

The nurses are nice but the administrator's are pretty incompetent. The most recent issue is being billed massively over quoted rates without explanation

Dennis Gjertson

Assisted Living

Family/friend

June 12, 2024

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Very accomodating.

This facility is among the best.. Very congenial population. Conscientious staff with professional execution. Diversified curriculum and we'll rounded menus for a great choice of venues. The food is balanced and proportionate.. The staff should recommended. Thanks

Krista

Assisted Living

Family/friend

May 23, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great community!

When it comes to the overall cleanliness, they could do a little better with some of the appliances and overall open spaces (stains on carpets, etc.) However, based on the experience with have had with Brookdale San Marcos, we would absolutely recommend them to other families.

Susan S

Assisted Living

Resident/client

May 2, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

At Brookdale, lively experience

I would rate Brookdale a 5 on all. I love the liveliness here. The residents are very nice and welcoming. I'm particularly impressed w the programs. Virtual reality tours, TED talks, book club, special discussions, films, and classes from U of C at San Marcos. These are addition to the games, art, etc. I highly recommend Brookdale.

Anonymous

Assisted Living

Family/friend

April 5, 2024

4.0 out of 5 stars
Cleanliness
3.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Randall

Assisted Living

Family/friend

February 26, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
3.0

Review for Brookdale San Marcos

I would say that overall they took great care of my mom I picked the place because the hospital would only release her to a full time nursing facility. I would recommend to others.

Sue

Assisted Living

Family/friend

January 19, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Disappointed, but not giving up

The interview was wonderful, but once we got my sister moved in the communication fell apart. They were supposed to come by and give her a tour of the facility, but no one showed up. Housekeeping did not come for 2 weeks until I found them in the hallway and asked about it, and they said they did not know she was moved in. Her heat was a problem for over a month and no one seemed to be able to figure out the problem. She is paying a lot for 2 people assisted transferring for bed, dressing bathing, etc. She is getting only 1 person more than 80% of the time. I know that was from under staffing, but compensation should be made. Most of the time she does not like the food and the portions are small and when she has asked for more, she has been told "no". When her bill for personal care came, it was over $1700 more than we were given. It has taken us a month to get someone to sit down and explain why, but we do not understand how they can change those amounts once she has moved in. Her needs have not changed,, if anything, they have improved. I can not get the Sales & Marketing Director to return my call to address this issue. Overall, my sister likes the facility, most of the care people treat her with kindness and respect, and we would hate to have to move her. I would caution anyone looking to move here to not move in on a weekend. I don't know how to get them to honor the quoted price for personal care...we even have it in writing. I don't know if these issues are the same all over.

Brookdale San Marcos

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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