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Brookdale South Windsor

1715 Ellington Road, South Windsor, CT 06074

For pricing & availability:
(866) 374-4058
9.0
Review score
56 reviews
Add review
9.0
Review score
56 reviews
  • 5 star
    43%
  • 4 star
    38%
  • 3 star
    13%
  • 2 star
    2%
  • 1 star
    4%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale South Windsor
SaveShare
Brookdale South Windsor
8 photos10 floor plans
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Megan W

Child of resident/client

5.0 out of 5 stars

Overall a nice community

The staff is very engaging and good at keeping me updated on anything my dad needs and how he's doing. The food is pretty good too. And all of the care taking staff are very compassionate and helpful towards the residents.

Read all reviews

Brookdale South Windsor

Live your golden years to the fullest, at Brookdale South Windsor. Our assistive, family-like community caters to individuals seeking memory care and personalized assisted living services. Here, each resident receives a customized care plan based on individual needs and preferences. We’ll work with you directly to foster healthy habits and happy living. Whether you’re in need of daily assistance with bathing, dressing, grooming, managing medication, or simply moving around, you can rely on our professional care team for a helping hand. Residents and families alike can rest assured knowing our team emphasizes the importance of safety, and that we incorporate a multitude of security features into our community. We have a 24-hour security system, and staff is available 24 hours a day, seven days a week to be alerted to any emergencies.

In addition to care, we offer restaurant-style dining, as well as assistance with chores and housekeeping. Leave your cooking utensils at home and prepare to indulge in three homemade meals each day. With a growing selection of hearty and nutritious meals to enjoy, you’ll always have something tasty to look forward to. We’re also excited to offer residents salon services, postal services, and assistance with transportation and errands. Our...

Senior living options offered

  • Assisted Living
  • Memory Care

Brookdale South Windsor

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale South Windsor

9 out of 10
Review Score56 reviewsWrite a review
Overall Experience
4.1
Cleanliness
4.4
Friendliness
4.4
Care Services
4.2
Staff
4.3
Meals & Dining
4.3
Activities
4.3
Value for Cost
3.9

A Place for Mom has scored Brookdale South Windsor with 9 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Brookdale South Windsor has 56 reviews with an average "overall experience" of 4.1 out of 5.

Filters

1-20 of 56 reviews

Last Updated: 9/19/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Megan W

Assisted Living

Family/friend

September 19, 2025

5.0 out of 5 stars
Verified Review

Overall a nice community

The staff is very engaging and good at keeping me updated on anything my dad needs and how he's doing. The food is pretty good too. And all of the care taking staff are very compassionate and helpful towards the residents.

Anonymous

Assisted Living

Family/friend

June 18, 2025

5.0 out of 5 stars
Verified Review

Review for Brookdale South Windsor

What stood out to me is the person who answers the phones is outstanding. I haven't eaten the food and my Dad is not interested in activities. I can say the calendar is full and looks like a nice variety of activities. I would recommend this community to others!

David A

Assisted Living

Family/friend

May 2, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

A home for the whole family

The first 5 I would give a 5 my mom does not like the food but that goes for every where she's been she is on a mechanical diet I would guess a 4 for the food I would give the activities a 5 there is many activities going on and value for the money I would also give a 5 I have researched other places it's a good price. I like the staff they are very friendly and very welcoming when we visit.

Patricia N

Memory Care

Family/friend

April 11, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great care!

My husband is in a memory care area in Brookdale. Every time we visit him he is always in a good mood. He is clean shaven, hair trimmed and well dressed. We went today, my granddaughter and I, and they invited us to stay and have lunch with him. He was so pleased. I can’t imagine him being anywhere else!!!!

Anonymous

Assisted Living

Family/friend

January 10, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Amazing Community

My mother moved in a few months ago and we have since seen such beautiful changes in her. When we toured we explained mom wasn’t the most social and would likely want to be up in her room often, we just wanted her to be in a safe place. To our surprise, we can hardly get in touch with her when we call now! At first this made me nervous and led to panicked calls to the staff thinking the worst but mom is now a social butterfly. She’s out to lunch, she’s painting. The latest yesterday takes the cake - she’s at French Club. This has been such a remarkable weight lifted off our family’s shoulders. Thank you

Anonymous

Assisted Living

Family/friend

November 21, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

would recommend

Facilities are in very good condition for age. All staff members are exceptional, caring and responsive both in daily contact and medical needs. My mother does feel some meals are repetitive, but that is subjective. Hasn't partaken in many outside activities yet, however she lies the family nights. Currently the overall value is fair but they have already announced a substantial price increase for next year

Anonymous

Memory Care

Family/friend

September 23, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Good for memory care

It was a good place in general, I would recommend them. The woman who runs the memory care programming is very good.

Anonymous

Memory Care

Family/friend

August 2, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
2.0
Staff
1.0
Meals & Dining
5.0

Brookdale South Windsor Experience

It was a nightmare. My dad was only there 4 days. He fell four time in one night and no one knew but we had cameras in his room. My dad was dead 2 months later. In the short few days there my dad's floor was sticky - likely with some urine and despite asking many times, my sisters and I were the only ones who cleaned in his room There was a nurse named [name removed] who really cared and was so kind and patient to my sweet dad but the aids were not friendly and harsh and myself and my sisters had to tell them many times he has dementia (despite being in a memory care locked unit) and that he needs more time to do things and doesn't always understand what is being asked of him - again because he as dementia. I could go on for days about how horrible it was. There was a really nice looking schedule yet anytime you went to the area the activity was suppose to be taking place, nothing was happening or it was being let by someone who did not engage with the residents. You couldn't pay me to send my dad back to that facility. We were told by [name removed], the director who gave us all of our money back that there is an investigation about the care my dad received during his short time there and he said there will be people fired by the end of the day. Who knows if anything ever came of it but we were so heartbroken and traumatized by what my dad had gone through and wish he never placed him there.

Anonymous

Assisted Living

Family/friend

June 27, 2024

2.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Staff
5.0
Meals & Dining
4.0

Needs improvement for advanced care

Overall it wasn't good. Partly because of aides with him 24 hr hired by agency recommended by Brookdale.

David

Assisted Living

Family/friend

May 15, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
5.0

Recommended

I would recommend Brookdale South Windsor to others. There is great communication with the family from the staff. My mom likes the food. The only thing to improve is that they need more activities. They have some, but not as many as my loved one's previous facility had.

Anonymous

Assisted Living

Family/friend

December 5, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Brookdale South Windsor

Our dad is doing great, that's what matters, and we pick this place for location. I would recommend to others.

GR

Assisted Living

Family/friend

December 1, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Brookdale South Windsor

I love the community. The staff is very responsive and caring. After visiting other communities I picked this "place for mom" because it had fewer residents in memory care, felt more like a home and the staff was warmer.

Anonymous

Memory Care

Family/friend

November 16, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
4.0

a nice community.

Brookdale South Windsor has a very caring staff team. They have nice apartments for the residents and a good feel to their memory care. Based on the experience we have had so far, we would recommend this community to other families.

Anonymous

Assisted Living

Family/friend

September 19, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Recommended

My father is currently a resident at Brookdale South Windsor and things have been great! The facility is clean. The staff, from the Executive Director to housekeeping, have been so friendly and helpful. The transition/move in process was seamless. The process was more personable rather than selling me the newest model apartment. The Executive Director really listened to my mother and I about my father and his needs. It is such a family environment, with staff that really care about your loved one. My father was in rehab and could not wait to get back to Brookdale. I would recommend Brookdale South Windsor to others.

Anonymous

Assisted Living

Family/friend

April 7, 2023

1.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
2.0
Care Services
2.0
Activities
5.0
Staff
3.0
Meals & Dining
4.0

Mixed review

This facility is nice for a mobile person who wants to live in a community with lots of activities. It can not handle individuals whose condition changes and person needs more care. There is no nurse on site during the night so they can't do hospice, although that was mentioned up front. It is extremely expensive for the care. I also hired a 24/7 aide from another agency to assist, but received calls about staff not getting along. The 2nd agency aide was not very good, but this was the agency recommended by Brookdale. My father was there a little over a month and had 2 hospitalizations while there, so was not at facility very long and very expensive for the short time he was there. Staff was friendly, especially the front desk woman who went above to assist the best she could. I don't recommend this facility for a resident who is used to living alone - best to hire a 24/7 person to live in home, if possible.

Debra

Assisted Living

Family/friend

March 24, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Very Satisfied

We were very satisfied with the experience that our loved one had at Brookdale South Windsor.

Anonymous

Assisted Living

Family/friend

February 21, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Brookdale is a Great Place to Be

They could improve on the quality of the food. They are very friendly and helpful. It's a nice place to be. We picked this community, because of the price.

anonymous

Assisted Living

Toured community

January 10, 2023

5.0 out of 5 stars
Verified Review

tour review

Our family had an in person tour and we felt that the staff members were excellent but the reason we did not pick this community is because the rooms were quite small and the pricing was a la carte.

TC

Assisted Living

Family/friend

July 25, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

I know the quality of the food was great overall, I did not have it myself but I know she was happy with it. The fact that it's kept clean and has many amenities and overall the staff was very cheerful and professional. Overall was a wonderful facility.

Joanne

Assisted Living

Toured community

April 22, 2022

5.0 out of 5 stars
Verified Review

My Tour Experience at Brookdale South Windsor

This was a good community. The community wanted to place my loved one in the memory care unit immediately, and we wanted something else.

Brookdale South Windsor

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Brookdale South Windsor

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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