Anonymous
Assisted LivingFamily/friend
October 9, 2025
Review for Brookdale Staunton
5 all the way! Brookdale Staunton is a wonderful place for everyone. Highly recommended.
1900 Hillsmere Lane, Staunton, VA 24401

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If you're seeking a peaceful country home with easy access to major shopping areas, dining, and medical services, you can experience your ideal lifestyle at Brookdale Staunton. Located on 22 acres of beautifully landscaped ground, Brookdale Staunton has trusted team members who are prepared to assist with a variety of evolving personal care needs.
Would you like help managing your medications before bed, or assistance with bathing and dressing? Here, the team strives to provide a helping hand while preserving residents’ independence and privacy. Thanks to gentle guidance and visual reminders, Brookdale has created an environment that allows residents to flourish and grow. Here, the memory care program encompasses a person-centered approach to care that preserves seniors' identities and sense of self. Residents can also participate in the daily path of engagement, which encourages their current skills through research-based activities. At Brookdale Staunton, residents' sense of security is a top priority. You never have to worry about feeling alone, as the environment is designed to function like a private, well-monitored home. Additionally, the staff is available 24 hours a day, seven days a week to be alerted to any emergencies, and an emergency alert system is also in use to protect....
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Assisted Living
Memory Care

1900 Hillsmere Lane, Staunton, VA 24401

43 Pinnacle Drive, Fishersville, VA 22939

54 Imperial Dr, Staunton, VA 24401

25 Old Oaks Dr, Fishersville, VA 22939
Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
No
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Assisted Living
Care types offered
2
Assisted Living, Memory Care
for Brookdale Staunton
A Place for Mom has scored Brookdale Staunton with 9 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Brookdale Staunton has 49 reviews with an average "overall experience" of 4.2 out of 5.
Anonymous
Assisted LivingFamily/friend
October 9, 2025
5 all the way! Brookdale Staunton is a wonderful place for everyone. Highly recommended.
Anonymous
Memory CareFamily/friend
September 30, 2025
The staff was very caring to my family member. They were kind and took good care of her physically. Though she was the type of person to avoid group activities. They ensure that she had some time with the group each day to prevent loneliness. Her room was very nice. It was freshly painted and updated before she moved in. The size was good. She had more than enough space for everything she needed.
Laura M
Assisted LivingFamily/friend
July 1, 2025
Well, the staff is courteous and attentive. I haven't seen a lot of turnover and it's nice to see the same faces day after day. That gives dad a good sense of continuity. They're very good about calling if his health conditions changed or he has a fall. They're very good at keeping me updated. I get to visit two or three times a week and I just see his room, clean his laundry done and I can tell by the staff's reaction to him that they have a nice rapport. I'd recommend it to anyone.
Tasha
Assisted LivingFamily/friend
May 23, 2025
The place is very well kept up. The residents and staff are super nice and friendly. Love the dining hall and the options you can have at each meal each day.
Glenn Gilmer
Assisted LivingFamily/friend
April 1, 2025
Staff very friendly & are able to pick up my mother's likes & dislikes. Within a few weeks, my mother is happier and feeling much better than she was before. She loves the meals and activities that gets her out of her room. Before she was depressed, but now, she is excited about what is gonna happen the next day! The physical therapy has progressed so well also. Kudos to the Entire staff!!
Anonymous
Assisted LivingFamily/friend
March 7, 2025
The food of late is abysmal. It has steadily declined. I'm not sure if they can change direction. The facilities such as the dining room are more than adequate. The nursing side of the business is very committed to helping the residents. They are friendly, dedicated and compassionate. The other staff, i.e. custodians, food service and so on don't exhibit the same level of dedication.
Lori C
Assisted LivingFamily/friend
March 6, 2025
The people at Brookdale care about the residents and their families. [name removed] was very helpful in getting everything set up. My dad loves the food, especially the ice cream! Staff check in with him and make sure he has what he needs. Highly recommend Brookdale in Staunton.
Anonymous
Memory CareFamily/friend
November 27, 2024
The staff at Brookdale Staunton were very helpful, especially at move-in with all of the logistics and they gave helpful info.
Tracy D
Assisted LivingFamily/friend
November 20, 2024
Overall experience I would probably say a. 2.5. It is a clean facility, so I would probably say between a three and four. For the friendliness of the staff, she had some workers that were wonderful, but majority of them were always in a hurry, and the leadership never seemed to take our complaints seriously [name removed]would not eat their meals. We had to bring in our own food. [name removed] would not join in any of the activities so I cannot say. And I thought the value for cost was not good I thought it was expensive based on what we received and especially based on what we were told we were going to receive. I have not suggested this place to so many of my friends due to what we were told we would receive and care we did not get. However, I will have to say she had two workers that we would both say we're very good to her. She had a couple of falls and a couple of times we thought they were a little too rough with her based on her condition. We were assured that she could stay there, but we feel now looking back as we kept trying to tell them to make sure they understood her condition that she should've been in more of a hospital style setting of a nursing home and not assisted-living.
don
Assisted LivingFamily/friend
October 29, 2024
Honestly they could improve on everything. She only stayed there for about 9 months, she hated it....when I visited I saw the food they prepared and was really saddened and felt what they advertised was 100% false There were a lot of issues, mostly small but they add up. .I would recommend for a person if they have family close by that can provide most of the attention and nutrition needed...but for an isolated person without a really good support system I would not recommend. Yes it is a very nice place, but they aren't currently capable of doing what they advertise....mom has been out of there for almost a year now, so I don't know if there have been improvements or not
Joey
Assisted LivingFamily/friend
May 22, 2024
It's a great place for mom. Staff is very caring.
Anonymous
Assisted LivingFamily/friend
April 5, 2024
Overall, I have been fairly satisfied with Brookdale Staunton. I was recently very concerned about staffing, but this has improved. I was also concerned about the increase in cost at the beginning of the year, but my dad's care plan was revised (considering he is seen by VA and Hospice staff) so my rate is back down to a reasonable rate.
Anonymous
Assisted LivingFamily/friend
March 5, 2024
I still think it is a good choice. Always places to improve. Lack of help has created some of the issues.The layout of their room and the feeling when shown around made the difference.
MEC
Assisted LivingFamily/friend
April 5, 2023
I have been in the facility every day since we moved in. They have taken care of them well, and they have developed a relationship with my parents in a very positive manner. The whole process of including the family in the transition has been amazing. They've been open and honest and caring, and all steps of our family transition.
anonymous
Assisted LivingFamily/friend
March 16, 2023
Mostly clean some days the bathroom looks like a truck stop bathroom. The staff members do have lots of smiles. When it comes to care services, they are suppose to check on her every two hours. Sometimes she will fall and it will be 4 hours before found. Items are broken or lost or stolen such as her silverware, lamps. Staff vaporizer e-cig found left in room. When we scouted Brookdale we were shown a great menu. As soon as we move her in the kitchen closed due to water damage, so that big menu is now a sandwich or usually a marinara style dish. We know the circumstances, but we are still paying the premium price for a lot less then we were shown. My grandmother reads and watches TV. She does not take part in the activities, however once again we pay thousands of dollars for something we don't use. Overpriced, well presented but in practice kind of scammy in my grandmother's words. Our experience hasn't been great. A lot of great talk, but once you pay you get whatever you get.
Joey
Assisted LivingFamily/friend
January 9, 2023
I recommend doing your research so you know what to expect. We've had a very positive experience at Brookdale Staunton so far. I feel very comfortable with the staff. All of them are friendly, from the head nurse, to the lady who runs it, to the care staff. Not only are they friendly, but they're also very consistent, which I appreciate. Recently a bunch of pipes broke with the deep freeze that occurred in the area, but they accommodated food and other needs well, as best they could. And my loved one feels comfortable there, which is the main thing.
Teresa
Assisted LivingFamily/friend
September 29, 2022
Just like every other place right now they are short staffed which we do not blame them for, we do like and appreciate just how much try to encourage our loved one to get involved with things.
Jeanne
Assisted LivingFamily/friend
September 26, 2022
What sticks out most to us about Brookdale Staunton is the friendliness of the staff, you can tell that they truly care about the residents.
Don
Assisted LivingFamily/friend
September 14, 2022
I think it's a nice place overall. The staff are engaging and appear to care about the people who live there. I think there's a lot of info they could be a little more forthcoming with that would help navigate certain areas of the experience. We kind of had to figure out some things as we went along that would have been smoother from the beginning had we known right away. Of all the places we looked at in northern Virginia, it was the number one place we saw - in terms of the facility physically and the people. We definitely felt comfortable moving our mom in.
anonymous
Assisted LivingFamily/friend
September 8, 2022
I do not have anything bad to say about Brookdale Staunton, they were great! My aunt got in touch with them and the staff was very responsive to her needs. They scheduled an interview right away and did not drag their feet. My loved one had a single room and it fit his needs perfectly. He loved all of the activities that they had provided here. Our family would definitely recommend Brookdale to others.
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Virginia regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Virginia regulations for Assisted Living.
Brookdale Staunton offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Brookdale Staunton 8.6 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (540) 885-9500 to reach a resident at Brookdale Staunton.
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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