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Brookdale Staunton

1900 Hillsmere Lane, Staunton, VA 24401

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(866) 374-4058
9.0
Review score
49 reviews
Add review
9.0
Review score
49 reviews
  • 5 star
    47%
  • 4 star
    35%
  • 3 star
    18%
  • 2 star
    0%
  • 1 star
    0%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale Staunton
SaveShare
Brookdale Staunton
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Anonymous

Child of resident/client

4.0 out of 5 stars

Caring staff and nice facility

The staff was very caring to my family member. They were kind and took good care of her physically. Though she was the type of person to avoid group activities. They ensure that she had some time with the group each day to prevent loneliness. Her room was very nice. It was freshly painted and updated before she moved in. The size was good. She had more than enough space for everything she needed.

Read all reviews

Brookdale Staunton

If you're seeking a peaceful country home with easy access to major shopping areas, dining, and medical services, you can experience your ideal lifestyle at Brookdale Staunton. Located on 22 acres of beautifully landscaped ground, Brookdale Staunton has trusted team members who are prepared to assist with a variety of evolving personal care needs.

Would you like help managing your medications before bed, or assistance with bathing and dressing? Here, the team strives to provide a helping hand while preserving residents’ independence and privacy. Thanks to gentle guidance and visual reminders, Brookdale has created an environment that allows residents to flourish and grow. Here, the memory care program encompasses a person-centered approach to care that preserves seniors' identities and sense of self. Residents can also participate in the daily path of engagement, which encourages their current skills through research-based activities. At Brookdale Staunton, residents' sense of security is a top priority. You never have to worry about feeling alone, as the environment is designed to function like a private, well-monitored home. Additionally, the staff is available 24 hours a day, seven days a week to be alerted to any emergencies, and an emergency alert system is also in use to protect....

Senior living options offered

  • Assisted Living
  • Memory Care

Brookdale Staunton

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Staunton

9 out of 10
Review Score49 reviewsWrite a review
Overall Experience
4.2
Cleanliness
4.3
Friendliness
4.5
Care Services
4.2
Staff
4.5
Meals & Dining
4.0
Activities
4.2
Value for Cost
4.0

A Place for Mom has scored Brookdale Staunton with 9 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Brookdale Staunton has 49 reviews with an average "overall experience" of 4.2 out of 5.

Filters

1-20 of 49 reviews

Last Updated: 10/9/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

October 9, 2025

5.0 out of 5 stars
Verified Review

Review for Brookdale Staunton

5 all the way! Brookdale Staunton is a wonderful place for everyone. Highly recommended.

Anonymous

Memory Care

Family/friend

September 30, 2025

4.0 out of 5 stars
Verified Review

Caring staff and nice facility

The staff was very caring to my family member. They were kind and took good care of her physically. Though she was the type of person to avoid group activities. They ensure that she had some time with the group each day to prevent loneliness. Her room was very nice. It was freshly painted and updated before she moved in. The size was good. She had more than enough space for everything she needed.

Laura M

Assisted Living

Family/friend

July 1, 2025

5.0 out of 5 stars
Verified Review

Our family's experience

Well, the staff is courteous and attentive. I haven't seen a lot of turnover and it's nice to see the same faces day after day. That gives dad a good sense of continuity. They're very good about calling if his health conditions changed or he has a fall. They're very good at keeping me updated. I get to visit two or three times a week and I just see his room, clean his laundry done and I can tell by the staff's reaction to him that they have a nice rapport. I'd recommend it to anyone.

Tasha

Assisted Living

Family/friend

May 23, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A home away from home-- my grandmother was there for respite care.

The place is very well kept up. The residents and staff are super nice and friendly. Love the dining hall and the options you can have at each meal each day.

Glenn Gilmer

Assisted Living

Family/friend

April 1, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Easy transition

Staff very friendly & are able to pick up my mother's likes & dislikes. Within a few weeks, my mother is happier and feeling much better than she was before. She loves the meals and activities that gets her out of her room. Before she was depressed, but now, she is excited about what is gonna happen the next day! The physical therapy has progressed so well also. Kudos to the Entire staff!!

Anonymous

Assisted Living

Family/friend

March 7, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
3.0
Staff
3.0
Meals & Dining
2.0

Review for Brookdale Staunton

The food of late is abysmal. It has steadily declined. I'm not sure if they can change direction. The facilities such as the dining room are more than adequate. The nursing side of the business is very committed to helping the residents. They are friendly, dedicated and compassionate. The other staff, i.e. custodians, food service and so on don't exhibit the same level of dedication.

Lori C

Assisted Living

Family/friend

March 6, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Great people

The people at Brookdale care about the residents and their families. [name removed] was very helpful in getting everything set up. My dad loves the food, especially the ice cream! Staff check in with him and make sure he has what he needs. Highly recommend Brookdale in Staunton.

Anonymous

Memory Care

Family/friend

November 27, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Friendly and helpful

The staff at Brookdale Staunton were very helpful, especially at move-in with all of the logistics and they gave helpful info.

Tracy D

Assisted Living

Family/friend

November 20, 2024

2.5 out of 5 stars
Verified Review

Would not recommend

Overall experience I would probably say a. 2.5. It is a clean facility, so I would probably say between a three and four. For the friendliness of the staff, she had some workers that were wonderful, but majority of them were always in a hurry, and the leadership never seemed to take our complaints seriously [name removed]would not eat their meals. We had to bring in our own food. [name removed] would not join in any of the activities so I cannot say. And I thought the value for cost was not good I thought it was expensive based on what we received and especially based on what we were told we were going to receive. I have not suggested this place to so many of my friends due to what we were told we would receive and care we did not get. However, I will have to say she had two workers that we would both say we're very good to her. She had a couple of falls and a couple of times we thought they were a little too rough with her based on her condition. We were assured that she could stay there, but we feel now looking back as we kept trying to tell them to make sure they understood her condition that she should've been in more of a hospital style setting of a nursing home and not assisted-living.

don

Assisted Living

Family/friend

October 29, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
1.0
Care Services
3.0
Activities
3.0
Staff
4.0
Meals & Dining
2.0

.I would recommend for a person if they have family close by that can provide most of the attention and nutrition.......

Honestly they could improve on everything. She only stayed there for about 9 months, she hated it....when I visited I saw the food they prepared and was really saddened and felt what they advertised was 100% false There were a lot of issues, mostly small but they add up. .I would recommend for a person if they have family close by that can provide most of the attention and nutrition needed...but for an isolated person without a really good support system I would not recommend. Yes it is a very nice place, but they aren't currently capable of doing what they advertise....mom has been out of there for almost a year now, so I don't know if there have been improvements or not

Joey

Assisted Living

Family/friend

May 22, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Brookdale Staunton

It's a great place for mom. Staff is very caring.

Anonymous

Assisted Living

Family/friend

April 5, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Our Experience

Overall, I have been fairly satisfied with Brookdale Staunton. I was recently very concerned about staffing, but this has improved. I was also concerned about the increase in cost at the beginning of the year, but my dad's care plan was revised (considering he is seen by VA and Hospice staff) so my rate is back down to a reasonable rate.

Anonymous

Assisted Living

Family/friend

March 5, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
4.0
Meals & Dining
4.0

Review for Brookdale Staunton

I still think it is a good choice. Always places to improve. Lack of help has created some of the issues.The layout of their room and the feeling when shown around made the difference.

MEC

Assisted Living

Family/friend

April 5, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Review for Brookdale Staunton

I have been in the facility every day since we moved in. They have taken care of them well, and they have developed a relationship with my parents in a very positive manner. The whole process of including the family in the transition has been amazing. They've been open and honest and caring, and all steps of our family transition.

anonymous

Assisted Living

Family/friend

March 16, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
2.0
Care Services
3.0
Activities
2.0
Staff
5.0
Meals & Dining
2.0

Brookdale Staunton review

Mostly clean some days the bathroom looks like a truck stop bathroom. The staff members do have lots of smiles. When it comes to care services, they are suppose to check on her every two hours. Sometimes she will fall and it will be 4 hours before found. Items are broken or lost or stolen such as her silverware, lamps. Staff vaporizer e-cig found left in room. When we scouted Brookdale we were shown a great menu. As soon as we move her in the kitchen closed due to water damage, so that big menu is now a sandwich or usually a marinara style dish. We know the circumstances, but we are still paying the premium price for a lot less then we were shown. My grandmother reads and watches TV. She does not take part in the activities, however once again we pay thousands of dollars for something we don't use. Overpriced, well presented but in practice kind of scammy in my grandmother's words. Our experience hasn't been great. A lot of great talk, but once you pay you get whatever you get.

Joey

Assisted Living

Family/friend

January 9, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Very Positive Experience

I recommend doing your research so you know what to expect. We've had a very positive experience at Brookdale Staunton so far. I feel very comfortable with the staff. All of them are friendly, from the head nurse, to the lady who runs it, to the care staff. Not only are they friendly, but they're also very consistent, which I appreciate. Recently a bunch of pipes broke with the deep freeze that occurred in the area, but they accommodated food and other needs well, as best they could. And my loved one feels comfortable there, which is the main thing.

Teresa

Assisted Living

Family/friend

September 29, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

a great community

Just like every other place right now they are short staffed which we do not blame them for, we do like and appreciate just how much try to encourage our loved one to get involved with things.

Jeanne

Assisted Living

Family/friend

September 26, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
4.0

Highly recommend

What sticks out most to us about Brookdale Staunton is the friendliness of the staff, you can tell that they truly care about the residents.

Don

Assisted Living

Family/friend

September 14, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
4.0
Meals & Dining
5.0

A Nice Place

I think it's a nice place overall. The staff are engaging and appear to care about the people who live there. I think there's a lot of info they could be a little more forthcoming with that would help navigate certain areas of the experience. We kind of had to figure out some things as we went along that would have been smoother from the beginning had we known right away. Of all the places we looked at in northern Virginia, it was the number one place we saw - in terms of the facility physically and the people. We definitely felt comfortable moving our mom in.

anonymous

Assisted Living

Family/friend

September 8, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Very pleased

I do not have anything bad to say about Brookdale Staunton, they were great! My aunt got in touch with them and the staff was very responsive to her needs. They scheduled an interview right away and did not drag their feet. My loved one had a single room and it fit his needs perfectly. He loved all of the activities that they had provided here. Our family would definitely recommend Brookdale to others.

Brookdale Staunton

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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