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Brookdale Stonestreet

9251 Stonestreet Road, Louisville, KY 40272

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(866) 374-4058
8.4
Review score
55 reviews
Add review
8.4
Review score
55 reviews
  • 5 star
    43%
  • 4 star
    33%
  • 3 star
    9%
  • 2 star
    4%
  • 1 star
    11%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale Stonestreet
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Brookdale Stonestreet
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Anonymous

Child of resident/client

5.0 out of 5 stars

Caring For Family Members

Friendly- Clean- Reasonably priced. My only complaint was the food. Not very appetizing plus served same thing on a consistent basis. Based on the experience, yes I have recommend this community to other families.

Read all reviews

Brookdale Stonestreet

With an abundance of colorful amenities and personalized care services, you will find an unmatched combination of comfort and convenience at Brookdale Stonestreet. Located in Louisville, Kentucky, the area is famously known for its horse racing, bourbon, and numerous entertaining attractions. At Brookdale Stonestreet, residents' individual needs are prioritized and their independence is preserved through tailored care plans.

Do you need assistance managing medications, or getting dressed in the morning? Compassionate team members work with each resident one-on-one to develop a custom care plan, which outlines their care needs, as well as costs. Families can also rest easy knowing professional staff is available 24 hours a day, seven days a week to be alerted to an emergency. A 24-hour security system and keypad entries have also been installed as added security measures. Residents can find additional relief in assistance with meals, transportation, housekeeping, laundry, and home maintenance.

With less chores on your daily to-do list, you’ll have more time to do what you love most. Lace up your tennis shoes and enjoy a breath of fresh air on the walking paths, or reserve the community room for a special and memorable gathering with your friends. You’re encouraged to make your...

Senior living options offered

  • Assisted Living
  • Independent Living

Brookdale Stonestreet

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Stonestreet

8.4 out of 10
Review Score55 reviewsWrite a review
Overall Experience
3.9
Cleanliness
4.2
Friendliness
4.1
Care Services
3.8
Staff
4.5
Meals & Dining
3.8
Activities
3.8
Value for Cost
3.9

A Place for Mom has scored Brookdale Stonestreet with 8.4 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Brookdale Stonestreet has 55 reviews with an average "overall experience" of 3.9 out of 5.

Filters

1-20 of 55 reviews

Last Updated: 10/8/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

LS

Assisted Living

Family/friend

October 8, 2025

1.0 out of 5 stars
Verified Review

Things are not always as they seem.

Not at all what we were told it would be. Food is not good. Not a lot of engagement activities

Anonymous

Assisted Living

Family/friend

May 5, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Caring For Family Members

Friendly- Clean- Reasonably priced. My only complaint was the food. Not very appetizing plus served same thing on a consistent basis. Based on the experience, yes I have recommend this community to other families.

Dana G

Assisted Living

Family/friend

March 13, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

love it overall

Honestly I would give a 5 on everything but food would be a 4. My dad doesn't like the food a whole lot but they don't have fried chicken everyday lol! I've had the food and I think it's pretty good. They seem to have bigger meals for lunch than dinner and he prefers to eat dinner and skip lunch so he misses out on meals like ribs and chicken and lunch is sometimes sandwiches or burgers. Other than that we love the place. I wish my dad would love it more but it's not home so that's hard.

Patricia

Assisted Living

Family/friend

December 17, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Wonderful community!

I am comparing this place to [facility name removed] so it's WAY more modern, very clean, the staff is very friendly and helpful, there's a full service salon on the premises that is affordable and the lady who runs it is super friendly and does a good job. The outside is park like here. There's a nice walking path, seating and - even though it's located on a fairly busy road- it sits back behind a buffer of beautiful trees. There are multiple areas where residents can gather to watch tv, read or play games. They have a very large activities room and a lot of games, coloring etc available. Families can reserve this room or a small room adjacent to the dining room. There's a fireplace in one of the seating areas.

Anonymous

Independent Living

Family/friend

March 13, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Activities
4.0
Staff
4.0
Meals & Dining
1.0

A great community working on a couple of challenges

The community of residents is great. My mom has made many wonderful friends. The staff do not seem empowered to make improvements to the number of employees or the quality of the food or food service. It's the biggest detractor by far.

Angela

Assisted Living

Family/friend

January 12, 2024

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
4.0
Meals & Dining
5.0

Great food!

Great food! And lots of it! The employees that work with my mom are wonderful! Activities are ok, could be more exciting and varied. Excerise program is very lacking. They should take lessons from the community center with a weekly yoga class or deep breathing/meditation or chair aerobics, etc. Extra assistance fees are a little high for the lack of follow through.

JC

Assisted Living

Family/friend

July 3, 2023

1.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
1.0
Value for Cost
1.0
Care Services
2.0
Staff
2.0
Meals & Dining
2.0

Terrible Experience

This place was suggested by PT care manager at University of Louisville Hospital. Total mistake. My loved one's oncologist insisted my loved one be moved. Brookdale gave him a room with NO BED. We had to rent one. The would not feed him. He was totally blind. He went downhill fast and never recovered. Died on [date removed]. They did refund some of our money but not all. They should be reported to the state nursing home department. It was a total NIGHTMARE.

Anonymous

Assisted Living

Family/friend

May 24, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
2.0

Brookdale Stonestreet

Its very clean, very nice apartments, reasonable activities, good social environment, beautiful landscaping and outdoor seating. It can take a long time to get help when the call button is pushed. That does concern me. The food quality is often quite poor with many residents leaving it behind as inedible. But the deserts are always good!

Bonnie

Assisted Living

Family/friend

April 11, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A nice community with great activities, friendly and kind staff

We're very pleased with Brookdale. The administrative staff, and nursing staff are very helpful and caring. The communication is above average! We would give Brookdale the highest recommendation! The Activities Director always has a full day planned for the residents. The different activities are trvia, shopping, movie Monday and Friday Flix, bowling and bingo to name a few. Snacks in the community room every day in the afternoon, between lunch and dinner.

Ken

Assisted Living

Family/friend

January 25, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The Best Place for Your Loved One

You probably won't be able to find a better place for your loved one, than Brookdale. They were tremendous to work with and the staff communication with the family was excellent. There were three meals a day served and the residents had choices to choose from. The staff made sure that the family was comfortable during visiting our loved ones in the dining room or in the common areas. The staff truly went above and beyond for us.

Antonia

Assisted Living

Toured community

November 28, 2022

3.0 out of 5 stars
Verified Review

I toured this community and it was ok. The atmosphere here just didn't seem very inviting, kind of old.

anonymous

Assisted Living

Toured community

September 29, 2022

4.0 out of 5 stars
Verified Review

tour review

Our family had an in person tour and even though the staff were very informative and courteous it was just not going to fit our loved ones needs.

Mike N

Assisted Living

Family/friend

December 7, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Staff
5.0
Meals & Dining
5.0

anonymous

Assisted Living

Family/friend

December 3, 2021

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
2.0
Activities
2.0
Staff
4.0
Meals & Dining
1.0

Buyer beware

You do not know how things will turn out unless you move your loved one in. I do not fully understand the community fee that was definitely a shocker to us. I do not feel there is enough variety in the food menu. The biggest complaint from my father is that all of the staff members have a master key and nobody knocks.

Stephen

Assisted Living

Family/friend

October 8, 2021

4.5 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.5
Activities
4.0
Staff
4.5

Small, Family Friendly Community

I feel like my loved one is in a safe, clean place. And they would contact us if there were any issues. He seems very happy. The staff say he's made a lot of friends. They presented themselves the way they actually run the facility. They're upfront with any questions or issues that you have, and they seem to address them right away, whether it's maintenance or dining or anything else. Really my loved one only has a couple of complaints. First is the food. It's not like home cooking - it's more institutional and doesn't have as much flavor. But he is given options to substitute if he doesn't want what's on the daily menu. We talked to management about it, and they said they wanted him to be happy and were going to work with him. Second, he also wishes they had a more involved Catholic mass. They do have a weekly Catholic "mass," but it's not much of a mass, just a small service. But he likes the location. It's in a wooded area, offset from the street and very quiet. I think the cost is pretty fair, and we got in on a special, which helped defer the cost. They also rotate different promotions.

Lori R

Assisted Living

Family/friend

April 13, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

My families experience

The food is very good, and what we really enjoyed about the staff was how accommodating they were. They were just very nice people to deal with and we would recommend the Brookdale Stonestreet to others.

Jane

Assisted Living

Family/friend

January 20, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A Great Place for My Dad

Overall we were pleased with the care of our loved one. I would recommend you check this community out for your loved ones.

Anonymous

Assisted Living

Family/friend

December 11, 2020

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0

Brookdale Stonestreet review

The rooms at Brookdale Stonestreet community are nice and adequate. When it comes to the food they serve. our loved one seems to like it, and we would recommend this community to a family or a friend.

AirBecca

Assisted Living

Family/friend

May 24, 2020

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Neglectful care & deceitful. All about gouging money yet little to no care given

Do not recommend. We thought it was a good place for mom at first but soon found out it wasn’t what it seemed. Lies & inconsistencies. Paid for medicine to be given daily but would see they missed days - sometimes multiple days in a row. They were suppose to be helping with cleaning & dressing during COVID but found out too late they neglected her & lied to us. Once she was sent to ER we found she had a black eye & feces stuck to her skin indicating that they just let her lay in feces. All the Depends we bought & delivered for 2 months remained unopened. Her toe nails were so long they were growing sideways into her other toes. She had lost 20 lbs & screamed when anyone touched her. She was never cognitive from that point & passed away shortly after. Brookdale admitted to showering her before calling for an ambulance to take her to the hospital with pneumonia. We believe this was an attempt to hide the neglect & feces buildup on her skin.

Anonymous

Assisted Living

Family/friend

September 14, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Outstanding Care

This is a nice community for care for my mom. The staff is outstanding and very attentive to her needs.I like knowing that the community is clean with a good enviroment. The menu is good with a lot of healthy choices. They offer my mom to participate in the activities. We would recommend this community for the good care for a loved one

Brookdale Stonestreet

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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