21739 N 151st Ave, Sun City West, AZ 85375
Chuck
Spouse or partner of resident/client
Overall review
Overall care is good. Staff very helpful except for a few. Food service falls short as meals are served cold or lightly warm and very little variety. Management easy to talk to regarding all concerns.
Read all reviewsBrookdale Trail Ridge
At last, residents with different cognitive levels and abilities can thrive in a safe and calming environment, here at Brookdale Trail Ridge. The community encompasses a single-story floor plan with state-of-the-art safety features like circular paths, way-finding cues, secured entrances and exits, and an enclosed garden and courtyard. Plus, the staff is available 24 hours a day, seven days a week to be alerted to an emergency.
Here, each resident can look forward to custom memory care programming through the Clare Bridge or Solace programs. Brookdale’s memory care programs boost social connections, encourage the use of residents' skills, and provide grooming assistance. Aside from care and safety features, the residents benefit from assistance with housekeeping, transportation, home maintenance, trash removal, and meal preparation. The concierge service, postal services, and beauty/barber shop are also designed to simplify residents' days on-site.
Does your loved one like card games or happy hours? There are activities for all likes and abilities. Each resident can join their neighbors for yoga classes, karaoke, jewelry-making, trivia games, and a variety of other gentle or structured activities. A movie theater, therapy room, arts and crafts studio, and a delivery program are also easy perks to access. The Personal Solutions delivery...
Brookdale Trail Ridge
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
for Brookdale Trail Ridge
A Place for Mom has scored Brookdale Trail Ridge with 9.3 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Brookdale Trail Ridge has 24 reviews with an average "overall experience" of 4.1 out of 5.
Chuck
Memory CareFamily/friend
September 16, 2025
Overall care is good. Staff very helpful except for a few. Food service falls short as meals are served cold or lightly warm and very little variety. Management easy to talk to regarding all concerns.
Vicki H
Memory CareFamily/friend
November 27, 2024
I am very impressed with the care of all the residents, especially all of the activities that keep residents involved.
Ashley C
Memory CareOctober 14, 2024
I've had such a great experience as an outside agency coming into Trailridge. All staff provides exceptional, compassionate care to all residents! I would recommend this facility to anyone who wants the best care for their love one!
Sherry R
Memory CareFamily/friend
October 14, 2024
We are very pleased with the care mom receives. She is always happy to see us and we enjoy that she is content, Brookdale Trail Ridge fits her.
Merlyne B
Memory CareAugust 26, 2024
I participate in activities with residents. We have a Bible Fellowship time every week where the residents can come and sing and listen to a teaching if they want. Many puzzle and play cards together.
Marla P
Memory CareFamily/friend
August 23, 2024
Since relocating my advanced Alzheimer's mom to this facility from another one, she has received excellent care. The caregivers seem to truly care about the residents. Any problems are immediately resolved!
Kathy M
Memory CareAugust 22, 2024
Organized, encouraged to mingle with the residents, participate in their activities (playing card, bible fellowship, outdoor activities; puzzles or just hanging out.)
Rochelle N
Memory CareFamily/friend
August 6, 2024
From our first visit to tour Brookdale Trail Ridge we were impressed. Walking the halls we could see that a lot of time and love went into giving it a homey feel. It smelled like Christmas. The entire facility is for residents with dementia or Alzheimer’s. All residents are allowed to walk throughout the home, inside as well as outside. There are 4 “neighborhoods” and each neighborhood has specific staff assigned to them. Kitchen staff to serve 3 meals a day, cleaners to change bedding and to straighten their rooms, and care givers to help them shower. Familiarity is important for people with Alzheimer’s and they work hard to keep the staff consistent. The staff are trained how to talk to people with Alzheimer’s. They literally treat the residents as if they were their own grandparents. When one of them says something outrageous that obviously isn’t true, the staff doesn’t argue or correct them. They simply say “Oh is that right?” Or “wow that’s amazing”. This leaves the person feeling good and diminishes any reason to be upset. During the 15 months that our father was there we slept peacefully, knowing that he was well taken care of. There were some bumps in the road, he had his share of trips to the hospital because he refused to use his walker. Luckily each time was minor and he was sent back the next day if not the same day. One thing I want to mention, due to dad’s condition we decided to sign up for Hospice Care with Assisteo Hospice. Having a nurse who came once or twice a week to shower him, check his physical condition, and to be another familiar face gave us more peace of mind. Each one was great about calling when there was a problem, often they would call just to touch base and let us know how dad was doing. Two of the nurses, [names removed], were with him during his last 6 months. They snapped selfies with him and sent them to us. On his birthday they showed up with balloons and a decorated birthday cupcake. Dad really loved those two. Even when he began to forget some of our family’s names, he always remembered their names.
Michael F
Memory CareFamily/friend
July 30, 2024
Staff employees are caring, and well trained, accommodating and a lot of activities. Families are welcome and have special rooms.
Sylvia B
Memory CareFamily/friend
July 30, 2024
I'm really happy my mother's a resident here at Brookdale The staff is wonderful and the type of service they provide is always so clean and picked up.
Carey H
Memory CareResident/client
June 18, 2024
My mother has been here for approximately 2 years. While we find most of the staff to be kind there is not nearly enough to care for the amount of patients they board. Most of the patients are dumped by their families and are not visited often. That is not the case with my family (youngest of 9). There is someone with my mother most days for a large part of the day. In recent months we have found the care severely lacking. My mother has been found soiled and dirty. She has been left for hours sitting up in her wheelchair, unable to hold her head up due to excessive medication. She is mostly non-verbal now and cannot communicate her needs when she needs help. If a child had been found with a dirty diaper for hours at a daycare, the daycare would be held accountable. Where is the justice here?
Sandra L
Memory CareFamily/friend
February 13, 2023
The integrity of the staff with/for my husband and for us, his family, is hard to beat. They are well equipped to handle the situations that may arise with his care. I have not had a meal there, but it always looks good and healthy, hence no number.
Kim
Memory CareFamily/friend
September 14, 2022
The facility was a good place. It was very clean. The staff wasn't extremely friendly at first, but they warmed up to us. Mom was a tough cookie, but they got to know her and took good care of her. We were very happy with the care she received here. Communication with the family was good, they called often. Housekeeping was great and her room was always very clean and smelled good. The food seemed ok. I would recommend them to family and friends.
anonymous
Memory CareToured community
April 14, 2022
The demographics were just not a good fit. The facility is older and more run down and when we came to tour it smelled really bad which I know is not their fault. We had a residents following us around and yelling and no one was tending to him. They showed a shared room and there was a weird wall in between which makes sense but it took up so much space that you do not have any room to put anything in there and make it feel homey. The private rooms they showed us were even smaller.
anonymous
Memory CareFamily/friend
August 10, 2021
We chose Brookdale Trail Ridge because they already have all tech if we need it and it was very nice when we visited, everyone was friendly. The room sizes are adequate for what she needs. She really enjoys the food that is served here, they are prepared on site. I would recommend to others looking.
Anonymous
Memory CareFamily/friend
February 16, 2021
The community is very clean but they don't do a lot for the residence. this is a memory care facility but I feel I would not recommend this community at the moment to others. like they need to provide more care for the residence.
Anonymous
Memory CareFamily/friend
January 28, 2021
After a short stay my loved one no longer wanted to be here. I pulled them out of the community per my loved one's request.
Anonymous
Memory CareToured community
April 25, 2017
We toured this community. The staff was nice and able to answer the questions that we had. We did not like the environment of the layout. We liked that they did have some activities. I would recommend that families tour the community for the care of a loved one's needs.
Anonymous
Memory CareFamily/friend
February 15, 2017
My step dad is staying at this community and so far all is going well. He is having a good time there and seems to be doing good. They have been 5 stars all in all.
Anonymous
Memory CareToured community
January 23, 2017
This property out of all the different ones I had looked at for my mother in law was probably on the bottom of the list. I have no major complaints but everything was just okay. It looked like they have not done any updating in some time and everything seemed to be old. They where also very full and had no availability for my mother.
Brookdale Trail Ridge
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.