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Brookdale Tramway Ridge

4910 Tramway Ridge Drive Northeast, Albuquerque, NM 87111

For pricing & availability:
(866) 374-4058
8.8
Review score
98 reviews
Add review
8.8
Review score
98 reviews
  • 5 star
    39%
  • 4 star
    35%
  • 3 star
    16%
  • 2 star
    5%
  • 1 star
    5%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale Tramway Ridge
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Brookdale Tramway Ridge community exterior
8 photos7 floor plans
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street view of Brookdale Tramway Ridge

Bonnie Holland

Resident/client

5.0 out of 5 stars

Brookdale Tramway, A Good Choice

Brookdale Tramway is a very comfortable, accommodating, pleasant home for my Mom. She's happy with social activities, the sweet, caring staff and management and her pleasant room. It's a great choice!

Read all reviews

Brookdale Tramway Ridge

Find connection and care in a supportive environment at Brookdale Tramway Ridge. Located in the cultural center of the Southwest, Albuquerque is a diverse city filled with captivating architecture and arts, as well as Latin and Native American cuisine and flavors. Our assisted living and memory care programs are designed to preserve residents' independence. Those in memory care are provided with dementia-friendly menus and activities to foster comfortable and personalized living. Color-coding and additional features can also be found throughout the community to promote calmness.

Before you move in, we provide a care assessment to determine which services best fit your unique needs. This also prevents you from paying for a service you don’t want or need. If you’re looking for assistance with activities of daily living, such as getting dressed in the morning, showering at night, and more, you can receive as much help here as you desire. Rest assured, staff is available 24 hours a day, seven days a week to be alerted to an emergency. A 24-hour security system is also in place to provide extra peace of mind.

Here, you can say goodbye to daily chores and errands. While your to-do list disappears, feel free to spend...

Senior living options offered

  • Assisted Living
  • Memory Care

Brookdale Tramway Ridge

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Tramway Ridge

8.8 out of 10
Review Score98 reviewsWrite a review
Overall Experience
3.9
Cleanliness
4.0
Friendliness
4.2
Care Services
4.1
Staff
4.2
Meals & Dining
4.0
Activities
3.9
Value for Cost
3.8

A Place for Mom has scored Brookdale Tramway Ridge with 8.8 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Brookdale Tramway Ridge has 98 reviews with an average "overall experience" of 3.9 out of 5.

Filters

1-20 of 98 reviews

Last Updated: 9/23/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Memory Care

Family/friend

September 23, 2025

3.0 out of 5 stars
Verified Review

Brookdale Tramway Ridge

Pros: Brookdale Tramway Ridge is in a nice location. The sales manager was very nice and provided us with some very informative literature on the place. The price is right. They even accepted a cat! I know my mother is taken.Care of in regard to food and shelter. They do have a few extracurricular activities for her. Cons: The memory care rooms are very small. The lighting in the place is not great and , it seems very dark. My not being there all the time, i am not sure how well the room cleaning and laundry is going. I think. My mother could be involved in a more extra tricular activity... Overall, it seems pretty good.

Anonymous

Memory Care

Family/friend

September 5, 2025

1.0 out of 5 stars
Verified Review

Review for Brookdale Tramway Ridge

Brookdale has lots of issues...Insufficient staffing, bad food, extremely poor HVAC system resulting in some rooms receiving no air conditioning or heating to name a few. I moved my husband within a month of placing him there to another fantastic facility!

Mark

Assisted Living

Family/friend

August 8, 2025

5.0 out of 5 stars
Verified Review

The response to our inquiry was fast and very comforting. We had two good appropriate choices to visit in only one day!

Bill R

Memory Care

Family/friend

June 3, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Our family's experience

The staff are caring and professional. The facility is charming, comfortable, spotless, and safe.

Bonnie Holland

Assisted Living

Resident/client

May 13, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Brookdale Tramway, A Good Choice

Brookdale Tramway is a very comfortable, accommodating, pleasant home for my Mom. She's happy with social activities, the sweet, caring staff and management and her pleasant room. It's a great choice!

Anonymous

Memory Care

Family/friend

May 1, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
5.0

Friendly facility

The entire staff was friendly and helpful. The facility itself was kept quite clean.

Anonymous

Assisted Living

Family/friend

March 10, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
2.0
Care Services
3.0
Activities
2.0
Staff
4.0
Meals & Dining
2.0

Food needs improvement

The food is really bad. Small rooms. Care was inconsistent - some days were better than others.

Anonymous

Assisted Living

Family/friend

March 3, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Brookdale Tramway Ridge

Response time on our concerns at the other two was abysmal. Brooks is the best for now. We will see what Trump does to Medicare in the days to come. As of now the staffing is the best we have found.

Anonymous

Assisted Living

Family/friend

February 27, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

New families and friends always WELCOME

We chose Brookdale Tramway Ridge because of the friendliness, communication, willing to listen and resolving any issue ASAP. There are choices for room sizes that are available and plenty of amenities/activities.

Liana R

Memory Care

Family/friend

February 19, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Awesome, helpful advisor who cares about my mom

I needed help to find my mom a place quickly due to escalating dementia issues. My advisor respected my needs, asked for desired pricing and locations, set up time with the home and followed up after my mom moved to make sure I was pleased with the choice. They are fast, efficient and have a wide range of questions to help you plan the path for the best care.

RK

Assisted Living

Family/friend

January 17, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
2.0
Staff
3.0
Meals & Dining
3.0

Review for Brookdale Tramway Ridge

We were attracted to Brookdale, because it was an immediate choice. I would recommend to others.

Cynthia

Memory Care

Family/friend

October 10, 2024

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
4.0
Value for Cost
1.0
Care Services
2.0
Activities
1.0
Staff
5.0
Meals & Dining
2.0

Unsanitary Conditions

While the floor staff were amazing, the rest of the facility is not. My parents were there for a little over a month and a half, during that time the water either didn’t work or barely trickled. The residents were unable to bathe and staff would sometimes bring water to the rooms so toilets could maybe be flushed once a day, if they were lucky. Some times it would be several days before a toilet could be flushed. During those times there was no way for the residents to wash their hands. Also, they moved in during the summer and we found the air conditioning in their room did not work. It took several weeks before they had a working air conditioner in their room. Most days the room would be in the high 80s and was unbearable. It also took several weeks to get the cable working in their room. All this was despite us making multiple calls and requests to get things fixed. I would never recommend placing anyone in this place.

Anonymous

Memory Care

Family/friend

September 25, 2024

2.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
2.0
Care Services
2.0
Activities
1.0
Staff
5.0
Meals & Dining
4.0

Need more employees per resident

Well it really was quite an awful experience. Although it only lasted a month I would never refer anybody to this place. Supposably they hired more people and changed some rules after we left but there are no activities., there are not enough employees, you can never find anyone to talk to or your loved one for that matter half the time, they keep the doors locked to their rooms which is troublesome to me. I felt they allowed the residents to have too much freedom about the time they get up and the time they go to bed. When you arrive you have to ring a doorbell sometimes waiting 10 minutes to be let in. One day there was poop all over the toilet and when I came back later that day it was still there. HEM took her bed a day early and the staff didn't tell them no so she had to sleep in a chair. Now the positive note I have to say the people that were working were very nice and helpful. They tried their best with the limited amount of people they had which were usually about two to three employees per 30 residents

Anonymous

Assisted Living

Family/friend

September 3, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Brookdale Tramway Ridge

The caregivers are great. Not enough activities. TV is not enough. We picked this community because of their activity schedule and location.

Jeff

Memory Care

Family/friend

July 31, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
4.0

Stay involved

Families need to be be present and interactive. Observation keeps staff honest. Most staff is good but like everywhere you have staff that shouldn't be in the field. If the families speak up consistently, then the staff and facility is forced to respond and take action. As far as activities go - More outside interaction such as music, visits from groups would be nice. Not much is done to stimulate the residents.

MP

Assisted Living

Family/friend

June 27, 2024

2.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0
Care Services
2.0
Activities
2.0
Staff
2.0
Meals & Dining
2.0

Review for Brookdale Tramway Ridge

Short staffed. Director is not responsive to questions or problems.

William D

Assisted Living

Family/friend

June 18, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Brookdale Tramway Ridge is great!

[name removed] is making friends and enjoying living there. We have liked working with the caring staff. We also like the beautiful location and proximity to [name removed]medical services, shopping, and even hiking!

Anonymous

Memory Care

Family/friend

May 23, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
3.0

Recommended

My loved one was previously a resident at Brookdale Tramway Ridge and the overall experience was good. The friendliness was great. The staff and care services were good. Based on our experience, I would recommend Brookdale Tramway Ridge to others.

David

Assisted Living

Family/friend

May 8, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Brookdale Tramway Ridge

We really like it the room, it is just the right size. The food is really good and the staff is premium. The only problem we had was with her next door neighbor who has the type of dementia that makes her paranoid and aggressive we have to really blunt with her to keep her from imposing on our time with Mom.

Anonymous

Assisted Living

Family/friend

March 6, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
3.0
Value for Cost
1.0
Care Services
3.0
Staff
3.0
Meals & Dining
3.0

Review for Brookdale Tramway Ridge

It's tolerable at times. Reason for picking them is because they sold me a lie.

Brookdale Tramway Ridge

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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