About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2026 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2026 Memory Care Winners
About Independent LivingIndependent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.Complete guide to independent livingBest of 2026 Independent Living Winners
About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
Senior Living Awards
Add Review
(866) 388-7494
Talk to a local advisor for FREE
VERIFIED PARTNER

Brookdale Trillium Crossing

3500 Trillium Crossing, Columbus, OH 43235

For pricing & availability:
(866) 374-4058
9.1
Review score
92 reviews
Add review
9.1
Review score
92 reviews
  • 5 star
    54%
  • 4 star
    29%
  • 3 star
    10%
  • 2 star
    3%
  • 1 star
    4%
See all reviews
8.8
Review score
32410 reviews
644 facilities
SaveShare
Brookdale Trillium Crossing
SaveShare
Brookdale Trillium Crossing library
8 photos18 floor plans
Brookdale Trillium Crossing in google map

Anonymous

Resident/client

5.0 out of 5 stars

Review for Brookdale Trillium Crossing

The staff is wonderful, the residents are welcoming and there are so many activities to chose from. I definitely would recommend A Place for Mom. It was so helpful.

Read all reviews

Brookdale Trillium Crossing

Brookdale Trillium Crossing offers independent and assisted living services in Columbus, Ohio — named one of the top 10 cities in the U.S. Located just off of Interstate 270, and a short drive from downtown Columbus, you’ll have easy access to the Brookside Country Club and other local attractions. While we provide many options for dining and relaxing on campus, residents are encouraged to explore the local area, where they will find an array of restaurants, shopping areas, and even a nature walk through the Sawmill State Wildlife Education Area.

Here, you can live a vibrant life and experience meaningful connections with other residents. You’ll find a never-ending network of support from new, residential friends as well as from our professional team. And, because we’re pet-friendly, you can bring your small companion alongside all of your Brookdale Trillium Crossing adventures.

Community Services and Amenities

Residents can enjoy daily, healthy meals in our restaurant-style dining hall and have the option to relax in our café over coffee and light refreshments with friends. At Brookdale Trillium Crossing, our community not only brings a stunning landscape, but a variety of activities to take part in. Whether you enjoy hanging around the pool, taking fitness classes,...

Senior living options offered

  • Assisted Living
  • Independent Living

Brookdale Trillium Crossing

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

  • Request pricing
    Contact a local advisor
  • Unlocked
    Get a quote from your local advisor

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Trillium Crossing

9.1 out of 10
Review Score92 reviewsWrite a review
Overall Experience
4.2
Cleanliness
4.4
Friendliness
4.4
Care Services
4.3
Staff
4.4
Meals & Dining
4.5
Activities
4.3
Value for Cost
4.3

A Place for Mom has scored Brookdale Trillium Crossing with 9.1 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Brookdale Trillium Crossing has 92 reviews with an average "overall experience" of 4.2 out of 5.

Filters

1-20 of 92 reviews

Last Updated: 10/16/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Jill

Assisted Living

Family/friend

October 16, 2025

5.0 out of 5 stars
Verified Review

Exceptional Staff

They were awesome and now my Mom is at Brookdale. Definitely recommend

Anonymous

Assisted Living

Family/friend

September 10, 2025

3.0 out of 5 stars
Verified Review

Review for Brookdale Trillium Crossing

The amenities were very nice, but the overall experience was upsetting and did not meet expectations. There were repeated concerns that left us disappointed, especially considering the cost.

Anonymous

Assisted Living

Resident/client

July 1, 2025

5.0 out of 5 stars
Verified Review

Review for Brookdale Trillium Crossing

The staff is wonderful, the residents are welcoming and there are so many activities to chose from. I definitely would recommend A Place for Mom. It was so helpful.

Jeff K

Assisted Living

Family/friend

March 27, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Warm and inviting atmosphere

Both the staff and residents seem happy. We get "hello's" as we walk thru the building from both. Our loved one feels very secure and comfortable. It is very comforting knowing the staff is looking out for our families best interests.

Anonymous

Assisted Living

Family/friend

March 25, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Brookdale Trillium Crossing

Love this place. Staff is so friendly and so are residents. Food is great and so many activities to choose from. Also a pool and jacuzzi. Feels like home.

Anonymous

Assisted Living

Family/friend

February 26, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Brookdale Trillium Crossing

One thing: my parents are in independent living, so they don't receive any care at the moment. One thing I do like is that even in independent care you can have services (laundry, dressing, showering etc...) if needed. Obviously there is a cost, but it is nice to have that option. One thing that I appreciate is that they go out of their way to get people involved in activities and getting to know others in the facilities. It has been a tremendous facility and the people have been wonderful.

Anonymous

Assisted Living

Family/friend

November 4, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Brookdale Trillium Crossing

The sales woman at Brookdale didn't talk to the doctors and nurses who then treated mom like a leper and were not told of her condition and care needs. Hostile and judgmental, gossiping about mom almost openly. Tried to charge us [removed]k for services my mom did not receive. It took a long time to get the change off our record. It took a long time to get the change off our record. I am surprised people are not suing them for bait and switch.

Anonymous

Independent Living

Family/friend

August 13, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Brookdale Trillium Crossing Review

The facility is very clean, they offer lots of great activities for the residents, and the staff members have all been wonderful - very helpful. Everything has been perfect.

Anonymous

Independent Living

Family/friend

July 11, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Staff
4.0

Our Brookdale Experience

Overall a nice place and staff, but more money needs to be put into updating/maintaining appliances/apartments than decorating or experiences that are nice but unnecessary. General staff are great, admin not always available. Broken laundry machines for months, cleaning crew pressuring residents for good reports/nomination for rewards, AC unit not working properly most of summer, shower not really "walk-in" and poor water pressure. Otherwise good/ very responsive desk staff, good food service staff, and quick, courteous maintenance staff. Very salty, chicken often overcooked, would like more "basic/classic" options (less "fancy" items), "to go" option is nice but often incorrect items sent, Brookdale should have a much more updated, efficient system for tracking meals each month (like a swipe card in real time) - current system takes too long to process and can cause residents to lose track of meals used (setting them up for extra charges) - otherwise content with food and very happy with food service staff. Often cancelled and some cost extra money - transportation staff is great but not always available- everyone should be able to make shopping trips, but some are left off the list (should make multiple trips or hire more staff to accommodate - some residents count on these once/week trips). Again, overall a very nice place and my mom loves living there- that said, we were shocked when she received her first very significant monthly fee/rent increase less than six months into her residency- this is a very expensive community, so increasing the fee/rent annually does not seem appropriate even considering cost of living changes- increases should be based on individual situations (number of years of residence, financial situation, etc.) Let me reiterate- with all of the horrible places out there for senior care, Brookdale is great. I just wanted to document areas for possible growth. My mom likes it there very much, but I'm just disappointed by some issues that regularly pop up considering the cost. Mom is literally investing everything she has to live there, and she regularly stresses about having enough to stay for the long term. Her financial advisor believes she's created a long term plan, but there's stress about the unknown of future increases. I'd just like to see her be able to actually relax and enjoy her years. She loves it, so that's why she worries.

Anonymous

Independent Living

Resident/client

May 30, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A great place to live

5 for all categories, Brookdale Trillium is a wonderful place!! My family likes that I'm so happy here, the food is excellent, the residents and staff are friendly and helpful and I'm enjoying my life so much!!

Anonymous

Assisted Living

Resident/client

February 22, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Review for Brookdale Trillium Crossing

I would recommend Brookdale Trillium to anyone who is retired and looking for a retirement place. We picked this community because of the food, friendliness and apartments.

Anonymous

Independent Living

Family/friend

December 14, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

great facility, highly recommend, 5 star facility

I would let others looking into Brookdale Trillium Crossing know that they give a VA discount to veterans...also, the food is amazing!

Anonymous

Independent Living

Family/friend

November 2, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Friendly staff

My friend likes the food and I like the fact that BT does 30 days of physical therapy/exercise instruction with new residents. My friend is getting stronger and has better control of some of her health issues.

Anonymous

Independent Living

Family/friend

September 20, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
3.0

Our Family's Experience

Biggest "issues" from my perspective: They don't have an efficient food tracking system, so Mom gets confused about how many of her limited dinners she's used. She tried asking and was told she'd have to wait until they had time to look it up. This sets her up for additional charges which don't even appear for 2-3 months, so I feel like this doesn't set her up for success. Otherwise, Mom mostly enjoys the meals. She has only been disappointed with quality a few times. Activities: Every time Mom expresses interest in the shuttle to stores, she's told the list is full and it's not available for two weeks. I'm getting her to stores, but this affects her independence. She also expressed interest in the walking club, but then is told that it keeps getting canceled. Mom is reluctant to join things, so it's only making her more reluctant when it doesn't pan out. All of that said, we're otherwise satisfied! Mom is making friends and enjoying her home. She likes most meals, and the staff always helps her when she asks for it!

Susie

Independent Living

Resident/client

September 5, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Brookdale is a MARY POPPINS place to live, "practically" perfect in every way! That's the truth from our perspective

We did the right thing at the right time and its here. One would hard pressed to find any place else as clean as Brookdale. EVERYONE here is very friendly, kind, caring, helpful FROM the housekeepers, caretakers, all in charge of dining including chefs, maître d's and servers, all maintenance, etc. TO the Executive Director and all who assist her in other executive positions. This would also include most all the other residents here. It takes working together when problems or disagreements occur; all done here amicably. From living in Independent Living, we have absolutely no complaints - that's our story and we're sticking to it! Are you kidding me? I would put Brookdale up against any other Senior Living Residence for food quality, presentation, eclectic selection and satisfaction. We would WIN every time. We can be as busy as we want to be; once in awhile we wish we had more "free" time. Cards, games, puzzles, chair volleyball, billiards, water aerobics, bingo, nightly movies, tailgates during season, kazoo band, choir, church services, flex your brain - just to name a few! You can see what I mean. We'll, you could say we "shopped around." Before making our decision we visited 6 other places; something kept drawing us back to Brookdale 3 times. My husband and I equate our choice like being on a "land cruise" - we have our own stateroom, activities daily, "happy hour" on Friday with "in house" or paid entertainment weekly, fantastic dining every evening with linens (read question 5 for my response), request the private dining room for an extra special occasion (in advance of course), out of town family can rest 1 of 2 or 3 guest rooms for a couple or several nights stay (also in advance) etc. If you have a car you are blessed; if not, you can get a ride.

Anonymous

Independent Living

Family/friend

August 31, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A caring daughter

There are a few areas that could be improved on, but based on the experience we have had so far with Brookdale Trillium Crossing we would absolutely, over and over again recommend this community to other families. It's a beautiful place, and my mom is very happy there.

Anonymous

Independent Living

Toured community

June 12, 2023

3.0 out of 5 stars
Verified Review

Tour experience

I toured with Brookdale Trillium Crossing and they had a very long wait list. I also think that their business practices were shady.

anonymous

Independent Living

Family/friend

June 6, 2023

2.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
2.0
Care Services
2.0
Activities
3.0
Staff
3.0
Meals & Dining
4.0

This facility may be great for some people, but pay attention to the details.

1. My mom was constantly sick and in/out of the hospital while she was there. She has not been sick nor in/out of the hospital since she moved. 2. The cleaning service was lacking. 3. The apartment was filthy when we were moving her in. 4. Maintenance did not fix things properly. 5. The billing was terrible upon move out. They tried to assess a late charge when they were behind on some components of their billing, which is not the fault of the resident. 6. I think it may be a good place for some people & even great for others, but was not a good experience for us. 7. She might have had a better living experience on the assisted living side. However, the other issues would have still existed. I still don't know why she was constantly sick there, but as soon as she moved, she was no longer battling severe illness. 8. The resident garden should be wheelchair accessible. 9. They do a lot of parties and celebrations, which are nice. 10. They have happy hour which people seemed to really enjoy. 11. I hear the food is really good, especially if you don't have a limited diet. 12. Lots of resident outings 13. Happy hour is good 14. Happy hour is good 15. It has a pool which is nice 16. Parties, holidays and celebrations they do very well

Anonymous

Assisted Living

Resident/client

May 16, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

A nice place to feel accepted and cared for.

They have a year around heated pool for water aerobics and then a huge discount over their normal price to move in before the start of the month.. There is problems with billing, and understanding the meal plan.Most people are on different plans so it can be difficult getting accurate answers to questions. Overall, it's good.

marcia A

Assisted Living

Family/friend

May 6, 2023

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
3.0

At the age of 101, we were forced to transfer my mom

At the age of 101, we were forced to transfer our mother to a different facility. We went through countless health and wellness directors and most of the aids who cared for our mother were hired on through agencies. That said, there was no consistency in her care which often resulted in mishandling her physically. Her skin is paper-thin, and she repeatedly was treated for skin tears. The care plan she was paying for was never fully implemented. We staged numerous care conferences, which never resulted in any follow through from staff or administration. As a result, we found it necessary to pay for personalized services which totaled about $2,000.00 monthly above and beyond what was billed to us monthly. Our mother was supported by the facility by providing her with only the rudimentary services. Beyond these, it was up to her family. If you are searching for an AL facility, I would strongly suggest you look beyond Brookdale Trillium.

Brookdale Trillium Crossing

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Brookdale Trillium Crossing

Similar communities nearby

  • Find Assisted Living

  • Photo of Claremont Retirement Village

    Starting at$X,XXX/mo

    Claremont Retirement Village is “a warm and friendly place to live”. Located on 12 acres of neatly landscaped grounds gives residents plenty of space for walks. The Village offers worry-free retirement living, companionship and independence. Our attractive 200 apartments garden style and park...

  • Photo of Friendship Village of Dublin, a CCRC

    Starting at$X,XXX/mo

    Friendship Village of Dublin is a lively, non-profit assisted living community that was originally founded by compassionate and committed residents of Columbus, Ohio. A suburb of Northwest Columbus, Dublin is home to the Memorial Tournament, a stop on the PGA Tour. The Scioto River, which passes...

  • Photo of Worthington Christian Village

    Starting at$X,XXX/mo

    Known since 1985 for its commitment to a caring, high-quality living environment providing comfort and security for senior adults, Worthington Christian Village is more than just a place to live. The warm, friendly atmosphere and caring residents, volunteers, and staff help a person to feel at...

  • Photo of The Coventry

    Starting at$X,XXX/mo

    Set to open our doors in August 2023, The Coventry Senior Living is a brand new highly anticipated addition to the senior living landscape in Upper Arlington,Ohio. Operated by Continental Senior Communities, a locally owned senior living management company based in Columbus, OH, The Coventry aims...

  • Photo of The Coventry

    Starting at$X,XXX/mo

    Set to open our doors in August 2023, The Coventry Senior Living is a brand new highly anticipated addition to the senior living landscape in Upper Arlington,Ohio. Operated by Continental Senior Communities, a locally owned senior living management company based in Columbus, OH, The Coventry aims...

  • The Bristol community entrance

    Starting at$X,XXX/mo

    There is a place for you or your loved one at The Bristol in Columbus, OH. We've designed The Bristol community to be resort-like, with our own professionally trained chef, fine dining experiences, salon services, social events, housekeeping and more. We're also close to the Worthington Hills...

  • Dublin Retirement Village community exterior

    Starting at$X,XXX/mo

    Welcome to Senior Star at Dublin Retirement Village! Dublin Retirement Village is an independent living, assisted living, and memory support community in Dublin, Ohio. Our beautiful, 13-acre park-like grounds connect with the 35-acre Red Trabue Nature Preserve for pristine outdoor enjoyment,...

  • Danbury of Columbus outdoor common area

    Starting at$X,XXX/mo

    Danbury in Columbus is an assisted living community located in Columbus, Franklin County, Ohio. Columbus, which was ranked in BusinessWeek's 50 best cities in America, features endless events, attractions and dining and shopping opportunities. With guided tours through museums and factories, live...

  • Photo of The Forum at Knightsbridge

    Starting at$X,XXX/mo

    A hallmark of the Central Ohio senior living community, The Forum at Knightsbridge is a well-established retirement community offering independent living, assisted living, memory care, long-term nursing care, and rehabilitative care. Offering leasing programs with no endowments, The Forum offers...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

Back to top