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Brookdale Troutdale

1201 Southwest Cherry Park Road, Troutdale, OR 97060

For pricing & availability:
(866) 374-4058
9.2
Review score
57 reviews
Add review
9.2
Review score
57 reviews
  • 5 star
    47%
  • 4 star
    26%
  • 3 star
    14%
  • 2 star
    2%
  • 1 star
    11%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale Troutdale
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Brookdale Troutdale
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Jamie K

Child of resident/client

5.0 out of 5 stars

A very good place for someone in need of memory care

I was pleasantly surprised at how friendly and caring the staff interact with the residents. It was relieving to see how they care for each resident pertaining to their individual needs and or wishes. They offer a wide range of acitivities that residents can take part in to their own desire. Even meals are prepared for individual needs. My father has been in Brookdale since July of this year and although any kind of change like this is especially hard for people with memory issues, Brookdale goes to great efforts to help their residents ease into the change of home. The manager and or head nurse reach out to me regularly just to check in or to answer any questions and give report of change. I spent many days there visiting my father and was overwhelmed with the warmheartedness with which the staff and management care for all of their resididents. I know my father is in good hands. Thank you!

Read all reviews

Brookdale Troutdale

Embrace a sense of belonging and find meaning each day at Brookdale Troutdale. The family-oriented memory care community is designed with residents’ specific needs and safety in mind. Here, residents will find color-coded way-finding cues and personalized apartment entryways that promote familiarity. Plus, keypad entries and an emergency alert system are in use. Brookdale Troutdale is designed with your loved one in mind.

The staff is available 24 hours a day, seven days a week to be alerted to an emergency situation. In addition to round-the-clock security, residents receive assistance with housekeeping, transportation, home maintenance, and meal preparation. Tailored activities and grooming assistance are provided through exclusive the Clare Bridge and Solace programs. Rest assured, the staff regularly monitors residents' wellness and coordinates with outside health care professionals as needed. The care associates are also trained to address dining challenges, such as difficulty swallowing or holding utensils.

To promote convenient days, Brookdale Troutdale offers a variety of premier amenities. Residents are welcome to take advantage of vibrant community perks like the whirlpool, ice cream parlor, snack shop, woodworking shop, game room, and more. Residents are welcome to participate in a variety of engaging dementia-friendly activities daily, such as live music, brain games,...

Senior living options offered

  • Memory Care

Brookdale Troutdale

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Troutdale

9.2 out of 10
Review Score57 reviewsWrite a review
Overall Experience
3.9
Cleanliness
4.1
Friendliness
4.1
Care Services
3.7
Staff
4.6
Meals & Dining
4.4
Activities
3.8
Value for Cost
3.6

A Place for Mom has scored Brookdale Troutdale with 9.2 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Brookdale Troutdale has 57 reviews with an average "overall experience" of 3.9 out of 5.

Filters

1-20 of 57 reviews

Last Updated: 10/14/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Jamie K

Memory Care

Family/friend

October 14, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A very good place for someone in need of memory care

I was pleasantly surprised at how friendly and caring the staff interact with the residents. It was relieving to see how they care for each resident pertaining to their individual needs and or wishes. They offer a wide range of acitivities that residents can take part in to their own desire. Even meals are prepared for individual needs. My father has been in Brookdale since July of this year and although any kind of change like this is especially hard for people with memory issues, Brookdale goes to great efforts to help their residents ease into the change of home. The manager and or head nurse reach out to me regularly just to check in or to answer any questions and give report of change. I spent many days there visiting my father and was overwhelmed with the warmheartedness with which the staff and management care for all of their resididents. I know my father is in good hands. Thank you!

Lynn M

Memory Care

Family/friend

October 10, 2025

3.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
1.0
Care Services
3.0
Activities
4.0
Staff
3.0
Meals & Dining
3.0

It's a fun lobby.

The front office and professional staff with offices off of the lobby are very nice. The actual caregivers have no credentials. They do their best, but as usual, are a bit overworked and have little time (or inclination) to socialize with the residents. 4 times I went for a visit, and the resident had either soiled sheets, or no sheets at all on the bed. The resident's clothing bathroom linnens and bed linnens seem to get 'lost ' frequently. Having their personal belongings confiscated causes anxiety and disorientation . And yes, practically everything is taken away. On a positive note the place prevents the forgetful one from wandering/escaping so it is a safe place. Despite the fact that my loved one entered the facility as a pre-diabetic, they are still brought sweets for snacks, and given white bread and plenty of carbs, as opposed to whole grains, nuts and leafy greens and fresh fruit. I believe they do serve fresh vegetables.

David S

Memory Care

Family/friend

October 9, 2025

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Responsive, Responsible Memory Care Center

Though, I'm a writer, it's hard to summarize all the descriptors and stories that have come out of my experience with Brookdale Troutdale. In [date removed] my mom entered the facility for the last phase of her life with her ongoing struggles with Dementia. From the beginning, I had extremely warm and responsive relations with the Executive Director [name removed], as well as all her staff. I've been in regular contact with two individuals who tend to my mother's needs and reached out when hitting any road blocks for her care: [name removed], the Health and Wellness Director, and [name removed], the Resident Care Coordinator. Other names of people that helped out in my visit last August where I was able to spend at least 25 hours over the course of the week (where I also got to stay for meals): [names removed] And many more. (Yes, I write down every one's names, as they remember mine.) Mostly: It's clean, comfortable, and active. And the food is great!

CAREY S

Memory Care

Family/friend

October 8, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

It felt like a home not a memory care

I am very excited to find a place that my mother does not exit seek. I have been very pleased with the entire staff from med tech, cleaning to front desk. They have great entertainment throughout the day and is fun to watch. Over very pleased with Brookdale.

Melani B

Memory Care

Family/friend

September 9, 2025

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Best place for my Aunt!

I am thrilled to have my aunt at Brookdale Troutdale! She’s been there about six months after being in another facility. They made the transition very easy for me. The communication is really good, I’ve heard from them several times in response to questions I had and to keep me updated on my aunt. The staff is great, they have friendly personalities and are great to work with. My aunt can be very moody and they handle her very well. I highly recommend Brookdale!

Anonymous

Memory Care

Family/friend

May 30, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
2.0
Care Services
4.0
Activities
4.0
Staff
4.0

Our Family's Experience

I found the rent on her room to be borderline criminal, and while I understand her level of care was very high and that comes at a price, I felt someone deemed a high fall risk should have been monitored closer, as my mother experienced a high number of falls( not all if which were reported to me, incidentally). Additionally, there was a Covid outbreak last August, and I was told she had been tested and was negative, when I came to visit, she was visibly I'll, with reddish brown discharge literally dripping from her nose, so I had her taken to the ED and it was confirmed she was positive. I'm my opinion, Brookdale handled it poorly. Especially for the money we were paying.

Vicki A

Memory Care

Family/friend

October 22, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Friendly, caring staff

1.Overall experience is really good. They care! It seems to be clean.Very nice, friendly staff. Quality of care is good. I think the meals are good. Mom was very thin when we took her there and she has gotten back to a good weight. They have wonderful Activity people and keep them busy. Even when Mom can't participate, they have her watch and feel a part of things. It's very expensive. We paid full price for 1 year and 10 months and then Mom had to go on Medicare this past May. I appreciate that even though she is on Medicare, the level of care has stayed the same.

Anonymous

Memory Care

Family/friend

August 26, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Just what we needed

The caregivers for mom are exceptional! Facility-Clean Front desk lady [name removed]-so wonderful The Caregivers of Mom are beyond exceptional. Very happy with the choice.

D M

Memory Care

Family/friend

May 14, 2024

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

A Welcoming New Home for Our Mom

Wanting a safe and dedicated space for Mom as she drifts in and out of daily life. Such a painful and difficult decision for us to make but at Brookdale-Troutdale we found ourselves surrounded by kindness, competence, professionalism, and compassion as we navigated this new world of memory care. We are grateful for the transparency and open, honest conversations we could have with the director as we processed, compared, and analyzed data and input from a variety of sources. Brookdale-Troutdale staff did their utmost to provide answers, offer time and space for reflection, and always responded with efficiency and confidence. Mom is getting settled in at Brookdale-Troutdale and we feel reassured that we've selected the best memory care available in East Multnomah county.

Sandra R

Memory Care

Family/friend

May 3, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review

We are very pleased with the facility, the staff and the care our family member is receiving. The facility is always clean with no odors. It is very modern and roomy. I love the main area - it feels like a a little town and is always decorated for the season. The clients are seem to be well cared for and content. The staff is always friendly and helpful. I would highly recommend this facility to anyone.

TA

Memory Care

Family/friend

March 28, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Brookdale Troutdale

The way I see it they're are slow to respond to the patient needs high turnover, and they charge for every little thing

Tony

Memory Care

Family/friend

June 8, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

It's a OK place just make sure your info you get is correct

My family and loved one have had an average experience with Brookdale Troutdale. We have found the community not to be very helpful. Especially with the admitting process, or how to navigate the insurance process. The insurance process took several months, and the insurance application is very complicated. Now as of today we are 26 thousand in the hole because of the not knowing how to navigate the insurance and the bad info we got from Brookdale.

A caring son.

Memory Care

Family/friend

June 8, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A great place for my mom.

Brookdale Troutdale has been a great place for my mom. The staff is friendly, professional, caring, and attentive to requests. They value family visits and engagements. They also value entertainment and keep the residents engaged.

Penny

Memory Care

Family/friend

April 25, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Perfect New Home for Our Loved One

Our loved one is very happy at Brookdale and he is treated very well. The staff was exceptionally helpful and attentive when he was first moved there, in really bad condition from neglect at the hospital. They jumped right in and help us get him a new medical care provider, the right PT and OT and he’s back walking again and very happy. He loves the food (which says a lot because he has always been pretty picky) and staff has been very kind to him. Another feature we really appreciate is that the entire facility is memory care and I think the quality of care is better for it.

Vicki

Memory Care

Family/friend

January 4, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I am so thankful to find a wonderful place with caring people to take care of my Mom.

Anonymous

Memory Care

Toured community

November 9, 2022

5.0 out of 5 stars
Verified Review

My Tour Experience with Brookdale Troutdale

This was my choice. My loved ones liked another community and we picked the other community.

anonymous

Memory Care

Toured community

August 16, 2022

4.0 out of 5 stars
Verified Review

tour review

Our family had an in person tour and it was a good experience but the staff were a little to pushy and the community was just larger with larger areas then what we were looking for

L C

Memory Care

Family/friend

October 1, 2021

1.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
1.0
Value for Cost
0.5
Care Services
0.5

It's Not a Good Place to Put Your Elderly Loved Ones

This has been a bad place. The nurse that we encountered was rude and yelled at us about not using certain apps, that I recommended. We ended up moving my loved one out after a short stay due to it not being the right place for them.

Tony

Memory Care

Toured community

August 25, 2021

5.0 out of 5 stars
Verified Review

Our tour experience

Our family had an in person tour experience and we really liked Brookdale, this community was one of our top choices. However we decided against putting our loved one there, because at the time it seemed like the ratio of staff members to residents was way off.

A. L.

Memory Care

Family/friend

May 5, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0

Thankful for the Concern and Helpfulness of the Staff

I have been very satisfied with the care my loved one has been received. The friendliness and support of the resident needs stands out to me. They take the care personally for the residents. The community provides a daily schedule of activities for the residents, and they are well scheduled. A great variety of different activities for the residents.

Brookdale Troutdale

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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