1367 Locust Street North, Twin Falls, ID 83301
Anonymous
Child of resident/client
Review for Brookdale Twin Falls
The facility was nice, we did have some logistics issues at first, but got them worked out. I was not satisfied. at all, with how the Brookdale head office handled a refund of funds. It created a very difficult "estate" problem and required us getting an attorney.
Read all reviewsBrookdale Twin Falls
Located in a quiet residential neighborhood in the heart of Twin Falls, Idaho, you can look forward to one-on-one assistance and personalized care at Brookdale Twin Falls. Here, Brookdale’s colorful services and amenities are designed to simplify your days while enhancing your retirement experience. Whether you are looking for an extra hand bathing, dressing, or with managing medications, you will be taken care of. Many residents and families find additional peace of mind knowing staff is available 24 hours a day, seven days a week to be alerted to any emergencies. Plus, an emergency alert system is used on-site to offer further protection. Your safety is Brookdale’s top priority.
In addition to meeting your unique care needs in a safe, family-like setting, Brookdale’s team manages your daily housekeeping chores, transportation, and meals. Say goodbye to sweeping, mowing, and grocery shopping. Instead, prepare to spend your golden years soaking up Idaho’s toasty sun in the community garden and courtyard, or unwinding in the game room with new friends. Scenic walking paths, a well-stocked library, and a cozy fireside living room can also be used whenever the mood strikes. If you have any personal suggestions such as savory or sweet meal requests, or...
Brookdale Twin Falls
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
for Brookdale Twin Falls
A Place for Mom has scored Brookdale Twin Falls with 7.3 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Brookdale Twin Falls has 25 reviews with an average "overall experience" of 4 out of 5.
Anonymous
Assisted LivingFamily/friend
October 6, 2025
The facility was nice, we did have some logistics issues at first, but got them worked out. I was not satisfied. at all, with how the Brookdale head office handled a refund of funds. It created a very difficult "estate" problem and required us getting an attorney.
Deborah
Assisted LivingFamily/friend
June 5, 2025
Everybody here is very friendly and helpful when you first move in and it seems it gets harder and harder to try to contact people there's nobody at the front desk half the time I leave messages for the nursing staff I don't get a response back for hours nobody's there on the weekends
Susan B
Assisted LivingFamily/friend
December 9, 2024
Brookdale in Twin Falls, was very accommodating to our very rushed time frame to get my mom a room. They were very understanding and helped us out so much. The staff were extremely compassionate to our needs. My only issue was with corporate and getting a refund after mom passed away.
Mary
Assisted LivingFamily/friend
September 18, 2024
My mother in law really likes the place. Food is good and staff are very nice. She loves the activities. Very clean! The only small downside is since she moved in, it is more complicated to reach out to admin persons. We would appreciate if they can return calls and emails.
Anonymous
Assisted LivingFamily/friend
July 9, 2024
My mom was only there for about 3 months - Overall it was NOT the right fit for mom or for me - moved her to a smaller facility which has been excellent! It's all about selecting a home that meets you, your loved one's needs! It is not a "one size fits all " decision!
Anonymous
Assisted LivingFamily/friend
September 15, 2023
My loved one lives at Brookdale Twin Falls. This facility could improve on accountability in all departments including administrative, operations, transportation scheduling, to consistency in personal care. We did not feel that the admissions process was thorough, they seemed rushed to get a deposit and following was lack of communication. There was not a thorough orientation for my loved one, or the family. Overall, I would recommend Brookdale Twin Falls based upon its cleanliness, amenities, friendly staff, a well ordered dining experience and maintenance. However, I would suggest reviewing financials with the Executive Director before AND after your loved one's health review and BIM score.
Anonymous
Assisted LivingToured community
May 19, 2023
We toured Brookdale Twin Falls during our search for Assisted Living for our loved one. They went over the top. They served lunch to us in a private dining area and showed us several different rooms. My friend was with me during the tour as well and she loved Brookdale. However, it was a little bit too big of a facility for my loved one. They had a whole lot of activities.
Anonymous
Assisted LivingFamily/friend
May 2, 2023
The staff are nice. I feel they are understaffed to ensure the care of my loved one and residents. The food is not very good, and my loved one and other residents have been very dissatisfied with the meals. The business office personnel is very nice to speak with, it would be nice to see more follow through on the family's concerns and feedback. My loved one's laundry isn't being done in a timely manner. There have been times that I have had to take my loved one's trash out, as it has been overflowing. I wish the value for the money was better. We were promised a lot of things by the Marketing Director during the tour. It would be nice to see more items fulfilled that were promised.
Anonymous
Assisted LivingFamily/friend
January 12, 2023
They are very family oriented and good to the residents. They do offer a lot. it's a larger community, and I thought It was the best fit for my loved one, and it's not. They need to itemize charges and be clearer with ther billing process. The staff is very nice and attentive. Overall, I would recommend.
anonymous
Assisted LivingFamily/friend
October 28, 2022
For my mom, I feel she gets the care she needs as well as social interaction that she enjoys. That makes moving her from being isolated in her home into Brookdale, with people coming in to care for her, a better option for her than living at home.
Carolyn
Assisted LivingToured community
July 7, 2021
Our family had a virtual tour and our experience was great, this was one of our top choices. However, due to the pandemic our loved one was just not able to move in.
Anonymous
Assisted LivingResident/client
June 24, 2020
The best thing about Brookdale is the good care. The staff are very friendly and very helpful. I get more of a one on one care here. The food is fair, it's not the best but it's good. The housekeeping could use some improvement. I do like my apartment. They just remodeled the building and it very nice. Before COVID, they offered a lot of activities.
Anonymous
Assisted LivingToured community
January 29, 2018
We toured Brookdale and really liked the Manager and facility. We’re confident Mom would have been well cared for there.
Anonymous
Assisted LivingFamily/friend
August 11, 2017
Unfortunately my mother had not been assessed property and her care needs were more than they could address here as she was in need of memory care which is not available here. So we had to move both my parents to a community that was set up for both assisted and memory care. My father would not use his call button and because he needed assistance getting up and down that was also becoming an issue as they were only doing room checks every 2 hours. We also found that my father's individual care costs were becoming rather high. The grounds and the out door patios are beautiful and the dining here is fantastic. My mother was eating better than she had in months and so was my father they both loved going to the dining area. This community is very nice and their staff are very friendly but my parents were both in need of more care than what their assisted living could offer them
Anonymous
Assisted LivingToured community
August 11, 2017
The staff was nice and friendly very helpful on our tour. The community was clean and well maintained. They had different common areas where you could sit and relax. The nice areas out back to sit landscaping was nicely done neatly and well kept.
Anonymous
Assisted LivingFamily/friend
February 24, 2017
Since my mother moved here we've had a couple issues but they have since been resolved.The communication could be a little better. We found out her bathing routine wasn't being done. When we asked why they informed us that she was declining it because she was in pain. They could have informed us sooner so we could have taken her to her doctors and changed her medication. Other than that the staff is great, they are very kind and understanding. We chose this community because the first impression was wonderful. It was very clean with a friendly staff. We also liked that it doesn't feel like a nursing home when you walk in, it's a very welcoming environment.
Anonymous
Assisted LivingFamily/friend
February 23, 2017
The staff at this community tried to take care of mom. She did fall a few times as they were not able to monitor her enough. I felt they were a little understaffed. The food was good and they did offer some activities. This community was a little to big so we did move mom to a smaller community. This community is a little expensive and I think you need to be a little more independent to live here.
Anonymous
Assisted LivingFamily/friend
February 2, 2017
Mom is very happy living at this community. The staff give her a lot of attention and make sure she has everything she needs. The community is nice and smells good. She has a nice room and they keep it clean. She is happy with the food and the staff encourage her to participate in the daily activities. I would recommend this community.
Anonymous
Assisted LivingFamily/friend
September 27, 2016
I would like the staff to pay more attention to my loved ones medical needs and help her progression a little more. The meals they provide could use some healthier options for the diabetic residents. My loved one really enjoys the activities, and I recommend this facility to anyone in need of a senior living home.
Anonymous
Assisted LivingToured community
September 23, 2016
I toured this community for my aunt and her needs. It was a good tour. The community looked well maintained. From what I saw everything appeared to be nice and clean. The staff was kind and friendly. It was a nice tour, this is a pleasant community.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.