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Brookdale Utica Memory Care

45959 North Pointe Boulevard, Utica, MI 48315

For pricing & availability:
(866) 374-4058
8.8
Review score
62 reviews
Add review
8.8
Review score
62 reviews
  • 5 star
    50%
  • 4 star
    32%
  • 3 star
    10%
  • 2 star
    3%
  • 1 star
    5%
See all reviews
8.8
Review score
32410 reviews
644 facilities
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Brookdale Utica Memory Care
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Brookdale Utica Memory Care
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Anonymous

Spouse or partner of resident/client

5.0 out of 5 stars

if people are able to go private pay I would highly recommend it

It is private pay. But the money was worth it. My husband had been in and out of many place. But on Medicare insurance beds. This was our first private pay. He died almost 3 weeks from being admitted. Getting back our money just took a few days, getting the unused month and our down payment. Compared to when my mother was in a facility it took months to get the unused money back. I had to put in a formal complaint Into LARA. If people are able to go private pay I would highly recommend it.

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Brookdale Utica Memory Care

At Brookdale Utica, residents can pursue their dream lifestyle while finding support from trained and compassionate team members. Would you or your loved one like assistance with bathing before bedtime, getting dressed in the morning, or managing your daily medications? All of your individual care needs can be met promptly and with compassion. Residents can also breathe a sigh of relief knowing staff is available 24 hours a day, seven days a week to be alerted to an emergency. A 24-hour security system has also been installed to provide added safety, while the building’s single-story layout creates a safe space for individuals with a variety of mobility needs.

Residents seeking memory care can look forward to individualized care plans and a person-centered approach to assistance. Each resident is given a comprehensive assessment upon moving in. This means you’ll only pay for the care you need, and not a penny more. With a variety of assistive amenities and services available, it’s easier than ever for you, your spouse, and your closest friends to age in place together. Some additional perks to look forward to at Brookdale Utica include the concierge, postal services, on-site beauty and barber shop, and community kitchen. Get creative...

Senior living options offered

  • Memory Care

Brookdale Utica Memory Care

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Utica Memory Care

8.8 out of 10
Review Score62 reviewsWrite a review
Overall Experience
4.1
Cleanliness
4.3
Friendliness
4.3
Care Services
4.2
Staff
5.0
Meals & Dining
4.5
Activities
4.1
Value for Cost
3.9

A Place for Mom has scored Brookdale Utica Memory Care with 8.8 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Brookdale Utica Memory Care has 62 reviews with an average "overall experience" of 4.1 out of 5.

Filters

1-20 of 62 reviews

Last Updated: 6/30/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Memory Care

Family/friend

June 30, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

if people are able to go private pay I would highly recommend it

It is private pay. But the money was worth it. My husband had been in and out of many place. But on Medicare insurance beds. This was our first private pay. He died almost 3 weeks from being admitted. Getting back our money just took a few days, getting the unused month and our down payment. Compared to when my mother was in a facility it took months to get the unused money back. I had to put in a formal complaint Into LARA. If people are able to go private pay I would highly recommend it.

Anonymous

Memory Care

Family/friend

June 12, 2025

3.0 out of 5 stars
Verified Review

Our family's experience

My biggest complaint is the company you have working out of there for in home care. We paid for services my mother never received. When we would call with questions or concerns we were confronted with the rudest attitude. When you have vulnerable people, you need to make sure the people that are being paid to take care of them are of a higher caliber. I understand it's a separate business, but it does reflect on your business as well.

Lisa S

Memory Care

Family/friend

March 8, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The administration and staff are so caring and thoughtful!!

Would definitely recommend this facility. The staff is so friendly. Caring. Knowledgeable. When my family was faced with having to put our loved one there, they facilitated everything and made the transition so smooth.

Larry B

Memory Care

Family/friend

January 24, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Very caring, experienced & Friendly Staff

I would rate every item a "5". Would specifically call out the quality of the personnel/staff as they all seem to be friendly and caring. Lots of tenured employees which was a key contributor to our decision. Staff members seem to take a vested interest in our family member. I certainly would recommend this community to other families, specifically for the Memory Care Unit

Anonymous

Memory Care

Family/friend

September 24, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Our families experience

We give Brookdale Utica Memory Care a 5+. I thought the place was great. I would recommend it to anyone. They took care of both Art and I till the end. Very caring

Hope

Memory Care

Family/friend

June 21, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

They are kind, caring , very loving. Excellent care. Very pleasant and cheerful atmosphere. Everything is absolutely wonderful at Brookdale.

Anonymous

Memory Care

Toured community

June 20, 2023

5.0 out of 5 stars
Verified Review

Good Tour

We toured Brookdale Utica Memory Care when searching for a Memory Care facility for our loved one. The tour was good and comprehensive. However, we were not thrilled about the community shower. There was also a considerable price difference when comparing the cost to other facilities in the area.

Anonymous

Memory Care

Toured community

February 28, 2023

3.0 out of 5 stars
Verified Review

My tour of Brookdale Utica Memory Care

I toured this facility and the tour itself was fine. The cleanliness and friendliness were both okay. The feel is just kind of different here, the best way I could describe it is very 'formal.' Which could be good, if that's what you're looking for.

anonymous

Memory Care

Family/friend

January 23, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
2.0
Staff
5.0
Meals & Dining
4.0

The best place we've experienced.

My loved one's care has been very good. The food is okay compared to other places. I would like to see them up their game and offer more activities, even if there are only a few people participating. I know it's hard with Alzheimer's' patients, but more activities would give those who can participate a feeling that they matter. But generally the staff and the care have been good.

anonymous

Memory Care

Family/friend

August 17, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
2.5

Our families experience

We have not had a meal there ourselves but according to our loved one and other residents they are not to thrilled with the meals - they said it just taste kind of blah and sometimes it is served cold. However they do talk a lot about the different activities going on and we can see pictures of our loved one doing different things. The value is expensive - they do a lot but the community fee is quite high compared to other places.

anonymous

Memory Care

Toured community

August 4, 2022

4.0 out of 5 stars
Verified Review

tour review

anonymous

Memory Care

Toured community

March 25, 2022

5.0 out of 5 stars
Verified Review

Tour of Brookdale

We had a very good tour experience with Brookdale Utica. In the end, it came down to this facility and another one. The facility is beautiful and I got a really good feeling about the place.

Cindi S

Memory Care

Family/friend

November 15, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great place to call home for my parent

From the minute my siblings and I walked in we knew that this was the caring and warm environment my mother needed. She needed a smaller, cozier environment like many need who have the disease. I find the staff to truly care as family would and that was the hardest thing for us, was to find reliable care that truly were different. The staff tenure is amazing and that is something we noted from our tour and loved. It speaks volumes when the executive directors started off as car givers years ago. The original sales lady retired but comes back part-time to work in activities with the residents! Very happy, we made the right decision.

John S

Memory Care

Toured community

November 4, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Warm, inviting and homelike environment that my mother

Warm inviting community. Mom has dementia and needed a home-like environment to call home. Constant activities and true passionate care that care like family! The staff is long time employees and many have been here for over 15 years!

anonymous

Memory Care

Family/friend

July 12, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Overall I'm very satisfied.

The staff is very good. In fact, a lot of them have been there for over 10 years. They're very attentive, and they've even helped me to get back to somewhat of a normal life now that they're taking care of my loved one. They've made suggestions and things for me to get back to a more normal way of doing things. I find the place to be clean. I know they did some remodeling, so it's all updated. They even changed out all the beds and got new mattresses for everybody a few months ago. Overall I'm very, very satisfied.

anonymous

Memory Care

Family/friend

June 14, 2021

5.0 out of 5 stars
Verified Review

Highly recommend

I could not be more pleased with Brookdale Utica overall and we have had a great experience. I would let others know that on the weekends when nursing staff is not there, they do struggle a bit to deal with out of sort patients so my phone does go off quite a bit on the weekends. Other than that I would highly recommend to others.

Sheila P

Memory Care

Family/friend

January 26, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Excellent Choice for your Loved Ones Care !

My mother started in the Assisted Living facility, but then needed to be moved to the Memory Care facility. The transition was seamless, the staff in both facilities were caring, compassionate and responsive to not only my mother's needs, but also the family's needs too. The staff in the Memory Care facility treated my mother like she was their own. It literally brings tears to my eyes when I think about her experience there. I highly recommend this facility if you are looking for a place of comfort and care for your loved one!

Mary R

Memory Care

Family/friend

January 21, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

We are very happy with them!

From what we have been able to see, it does seem like the community is kept pretty clean. The staff members there are wonderful. Our loved one really seems to be enjoying the meals, and it is expensive but we do think you get what you pay for.

Anonymous

Memory Care

Family/friend

October 30, 2020

3.5 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.5
Activities
4.0

Great place

We chose Brookdale Utica Memory Care because I knew the staff members and I really liked them. Her room size here was great for her, she was in a single room. My favorite part about this community was the activities and involvement of the staff members, they are very kind to their residents. If I was in this situation, I would go here. I would absolutely recommend.

Candy Schoonover

Memory Care

Family/friend

June 10, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0

Competent

It is a smaller community. The staff has treated us like family. I feel comfortable with my mom at Brookdale. They just remodeled the my moms building, it is great. The food is good. They take good care of my mom. I looked at 10 places before I placed my mom at Brookdale.

Brookdale Utica Memory Care

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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