520 Prospect Avenue, West Orange, NJ 07052
Anonymous
Loved one of resident/client
Brookdale West Orange
The administrative staff is nice and the overall appearance of the community is very nice. Yes, I would recommend Brookdale West Orange community to other families based on the experience so far.
Read all reviewsBrookdale West Orange
Tucked away in West Orange, New Jersey, stands a quaint, family-oriented community — Brookdale West Orange. This community is located just thirty minutes from New York City, giving residents easy access to urban amenities while also enjoying small-town charm. Here, residents can choose to receive personalized memory care and assisted living services. Staff members work closely with each individual to develop a comprehensive plan that matches their needs. Each unique care plan outlines the services and costs to help eliminate surprises. The skilled team is prepared to help, whether you need memory care, or assistance with activities of daily living such as bathing, dressing, or medication management. Rest assured, staff is available 24 hours a day, seven days a week to be alerted to an emergency, and an alert system is also in use for additional safety. Plus, this community features air ionization purification technology to better protect residents and visitors from potentially dangerous and contagious viral infections.
In addition to attentive security measures, residents can look forward to nutritious meals and a variety of convenient services, including assistance with transportation, home maintenance, and other daily chores. Brookdale West Orange also offers a plethora of community amenities, like a beauty...
Brookdale West Orange
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
for Brookdale West Orange
A Place for Mom has scored Brookdale West Orange with 8.6 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Brookdale West Orange has 65 reviews with an average "overall experience" of 3.9 out of 5.
Anonymous
Assisted LivingFamily/friend
October 14, 2025
The administrative staff is nice and the overall appearance of the community is very nice. Yes, I would recommend Brookdale West Orange community to other families based on the experience so far.
CB
Assisted LivingFamily/friend
September 22, 2025
Some of the employees were very nice, some of them were just awful. The food was so so. My mother would've preferred fresh ingredients The activities were nice. The place seemed clean.
Anonymous
Assisted LivingFamily/friend
April 17, 2025
Helpful staff, clean facilities, overall a very good experience with Brookdale.
Anonymous
Assisted LivingFamily/friend
December 17, 2024
The best part about Brookdale West Orange is the staff! They are very helpful and friendly.
Anonymous
Assisted LivingFamily/friend
October 21, 2024
My brother moved to Memory Care a year ago from Assisted Living. The space is entirely too small for the number of residents (22-24). Many are in wheelchairs, thus requiring more space than usual. There are only two common rooms and an outside space that is rarely used. The manager of MC, [name removed], is excellent and does her best in trying circumstances. The staff is helpful and caring. I recommend that the management convert two of the MC residential rooms into additional common space for the residents. Also the unit requires painting.
Anonymous
Assisted LivingFamily/friend
October 4, 2024
My uncle was demitted from Brookdale in [date removed]. I was never notified. He had an infection under his leg cast that was ignored for weeks despite the horrible odor and obvious inflammation near the upper edge of the cast. Although I'm giving low numbers I just want to say that I can't speak highly enough about one staff member [name removed] for her friendliness and engagement with learning about my Uncle's story and making a shadow box. I'm thinking that my Uncle's circumstances were probably unique because my stepfather who is "posing" as POA (which my mother, uncle's sister has but can't execute as she is as demented as her brother ) hired a very difficult caregiver to "monitor" my uncle, to check in and make medical appointments for him while he was at Brookdale . In summary I don't want to discourage others from choosing Brookdale if loved ones think it's a good match.
Lisa
Assisted LivingFamily/friend
October 1, 2024
The commons areas at the community are a 5 in terms of cleanliness, but our friends apartment would be more like a 3. We gave the activities N/A because he doesn't really participate in them. Based on the experience we have had so far, we would recommend this community to other families who may need a place for their loved ones.
Anonymous
Assisted LivingFamily/friend
June 10, 2024
What our family liked the most about Brookdale West Orange is there staff. The staff was very kind and accommodating. My mother in law passed almost a year ago but while she was there, we were very happy. We would recommend them to other families who may need a place for their loved ones.
Rebecca
Assisted LivingFamily/friend
March 22, 2024
It's been generally positive. There have been some challenges with communication, but the overall care and appropriateness of the facility for the needs of my uncle have been good.I would recommend Brookdale in West Orange, if it fits the criteria for the kind of care and living arrangements you are searching for yourself or a loved one.
Lisa
Assisted LivingFamily/friend
December 1, 2023
The staff at Brookdale West Orange are very friendly and helpful. They have weekly family Zoom meetings to keep everyone up to date. The meals are excellent. They offer a good variety of choices and it's not a corporate/rotating weekly menu. The chef asks for the residents' input. I highly recommend Brookdale West Orange to others.
Anonymous
Assisted LivingFamily/friend
November 30, 2023
My loved one was previously a resident at Brookdale West Orange. Several messages that I left with the nursing staff went unanswered. The content of these messages was: "Has my [Loved One] returned from the hospital to Brookdale?" The fact that I had to find out from a third party, unaffiliated with Brookdale, that my loved one was demitted- would not be allowed back- several days after my unanswered inquiries with the nursing department was downright disgraceful. Additionally, the only reason for my higher 4 rating in the category of Friendliness is because of the exceptionally warm and thorough orientation and life story assessment provided by [Name removed], Bridge Program Manager. She was very friendly, kind and considerate.
George
Assisted LivingFamily/friend
October 16, 2023
We picked this community because; Impressed by services/staff, Reasonable pricing, Close to home, and it had a Homelike atmosphere.
Anonymous
Assisted LivingToured community
June 26, 2023
I toured Brookdale West Orange during my search for an Assisted Living facility for my loved one. This facility was great! It had a nice homey feel and everyone was friendly. The cleanliness was great.
Bruce
Assisted LivingFamily/friend
February 17, 2023
What we really like about this community is the staff team - they are so friendly and we appreciate their willingness to always help. The facility itself is really nice and the administrative team always answers any questions we may have. The value for cost gets higher then 5 stars and based on our experience so far we would definitely recommend Brookdale West Orange to other families.
Anonymous
Assisted LivingToured community
February 10, 2023
We toured wiht Brookdale and it was pleasant, but the people were more independent and it didn't seem as lively and not as many activities happening. Also it was too far for me.
L M
Memory CareFamily/friend
August 5, 2022
The staff strives to make it a place the residents feel at home, instead of an intuition feel. The front desk staff members are friendly, and it doesn't feel like a security desk. The program staff for the memory care unit is very, very friendly. They have pictures of all of the staff in the entry way. There is a garden for the residents to look outside at and the residents can utilize as well. There are activities in the morning and afternoon. The staff will help arrange zoom visits for family that are out of the area. There is a small kitchenette in my loved one's room. Plus, my loved one was able to bring their own furniture to make it feel more like their own home. The hallways are large and there are lots of common areas for the residents to use in the community.
anonymous
Assisted LivingToured community
May 26, 2022
I thought Brookdale West Orange was very nice. But we went on a weekend, and there were a lot of residents just sitting around watching TV. It seemed like there were no activities going on. And our tour guide who was scheduled to be there never showed up, so we were given the tour by the food manager. He showed us everything, but he basically just talked about food the whale time.
anonymous
Assisted LivingFamily/friend
May 13, 2022
Overall the staff are very friendly and professional. They have good in-house knowledge of the Medicaid process, which was important to me. Everybody is willing to pitch in, regardless off what their role is. I think the activities coordinator there is very dynamic, and my loved one has taken to him. He and the staff overall have been very helpful. The nursing staff has been very attentive to my loved one's situation. We're still working out some things with the care, but they have a solid base to start from. The premises are very nice and navigable. They have a very nice gazebo in the back that will be great when the weather gets consistently warm. Overall, I think they have a very good service offering for their residents and a good care model. The location is very good as well. And I think it's an excellent value.
anonymous
Memory CareToured community
March 21, 2022
This community was okay but when I went in I felt like the people were sitting around and I wanted somewhere more active for my loved one. I also would have to bring in furniture and I wanted something already set up. Nothing wrong just certain things that showed me that it would not work.
M.M.
Assisted LivingFamily/friend
January 31, 2022
It seems like a very nice place. My mom is happy there. It's clean. I feel it's safe. And the food is good. If I had any critique, I wish that some of the nursing staff was a little softer and would communicate better with her.
Brookdale West Orange
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.