6076 Main Street, Williamsville, NY 14221
Karen R
Spouse or partner of resident/client
A Satisfied Family Experience
The Staff is friendly and attentive. When I have a question or concern, they address my need in a timely way. If a friend meets Brookdale's criteria for admission, I would highly recommend this place.
Read all reviewsBrookdale Williamsville
Home is where you feel comfort, safety, and familiarity. At Brookdale Williamsville, we’ve designed our community to bring cozy, comfortable spaces to those seeking memory care services. If you and your family are looking for a community offering a person-centered approach to memory care, then Brookdale Williamsville may be the place for you. Our community offers the Clare Bridge specialized memory care programming one dealing with Alzheimer’s or dementia-related memory loss.
Our person-centered approach helps to meet the unique needs of each resident. The Clare Bridge Solace program offers an extra level of programming for those with advanced stages of dementia, working to engage the senses and provide comfort.
Whichever path chosen, you’ll find purposeful programs that offer customized care plans for your family members. Along with specialized memory care programming, you’ll have peace of mind knowing that our staff is available 24 hours a day, seven days a week to be alerted to any emergency.
The Clare Bridge program’s goal is to provide residents with a gentle structure of six planned programs per day that help maintain abilities and encourage use of current skills. Residents enjoy physical fitness and movement classes through the B-Fit...
Brookdale Williamsville
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
for Brookdale Williamsville
A Place for Mom has scored Brookdale Williamsville with 8.8 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Brookdale Williamsville has 28 reviews with an average "overall experience" of 4.3 out of 5.
Karen R
Memory CareFamily/friend
August 18, 2025
The Staff is friendly and attentive. When I have a question or concern, they address my need in a timely way. If a friend meets Brookdale's criteria for admission, I would highly recommend this place.
Katherine
Memory CareFamily/friend
April 8, 2025
Overall, my mom is safe and well cared for. They are on top of her meds. Her room is cleaned often and they do the laundry multiple times per week. She is always clean and put together. She gets her hair done there and her nails. She is encouraged to participate in activities. They made a special effort to match her with other residents with common backgrounds and at the same level as my mom. She has found her people. The food is not great, fluctuating between good and "yuck" as my mom puts it. The facility is on the high end expense wise, so I expected a higher level of activities, food, and options for engagement. The staff are lovely, caring and compassionate. That's a 5. The program director [name removed] is an angel. The med staff is great. In my mind they fall a little short on meaningful engagement of the residents and cater to the lower functioning individuals leaving those who function at a higher level a little bored and unstimulated at times. And the food could use improvement.
Cheryl O
Memory CareFamily/friend
April 7, 2025
My experience with Brookdale so far has been a very comfortable and warm experience, the staff answers my questions make necessary adjustments and always work to make me feel comfortable as they take care of my mom. They often say “thank you” to me for letting them care for my mom. They acknowledge that this is not an easy process for my mom and me as well. So far the experience has been good and I would tell anyone to check out Brookdale if they have to place a love one.
Diane B
Memory CareFamily/friend
February 26, 2025
Very friendly. Medical staff is communicative. They have been successful in getting my mom out of her room and participate in the events!! Yah!! The room is a good size. We were able to buy her a recliner that fits great in the room with the furniture they provided. I am not real familiar with all the events, I know they have music ones which she loves. Just having her out of her room instead of sitting starring at the four walls is spectacular!!
Anonymous
Memory CareFamily/friend
October 21, 2024
We had a great experience with Brookdale & we are grateful for the assistance A Place for Mom provided. My mother in law passed away two years ago, but we do appreciate the recommendation for Brookdale! Brookdale was helpful, encouraging, & addressed any questions or concerns I may have had during her stay with them. We would highly recommend A Place for Mom & Brookdale!
Anonymous
Memory CareFamily/friend
October 27, 2023
I'd say my biggest complaint would be the lack of communication. The front staff has been great. Some of the nurses and aids that work with residents can be difficult to deal with or just generally unfriendly. My mom does not like to shower and they tend to let her go longer than they should without a shower. I expected more because the cost was pretty high
Patti Hanes
Memory CareFamily/friend
February 3, 2023
When looking for a place for my father-in-law, we were overwhelmed with the decisions that we had to make. When we took a virtual tour of Brookdale Williamsville, we were impressed with everything we heard but more important, we were impressed with the sales and marketing manager, she made us feel very comfortable. She answered every question we had, without referring us to other people. Every time I call there with a question, whoever answers the phone, has the answer, without putting us on hold. I'm so impressed with the closeness of the staff, and that I don't have to chase people down for answers. And the most important part...they take good care of dad, and he's happy there! They make you feel like family.....
Darlene
Memory CareFamily/friend
January 10, 2023
The nursing staff is very good. They seem to know if they need to call the hospital or if they can handle it themselves. The activity list is very good, but they don't always do the ones that are on the list. (0% of the time they do, but not all the time. Mom absolutely loves the food served. They make them right there in the facility. I would highly recommend Brookdale Williamsville, this is 100x better than where she was at previously.
Joe W
Memory CareFamily/friend
November 23, 2022
This facility is very good. It's a smaller facility, which is a better fit for mom. They've been very welcoming here. My mom can be a challenging person in general, but they care for her well. They even find humor in it and find a way to make her laugh. Mom is picky, but the food is good quality. They have activities going on all the time, she just chooses not to participate. They do housekeeping maybe weekly, but I do notice that often her room isn't super clean. It's average, but I notice crumbs and other little messes. Communication with the family is a bit lacking, but it's gotten better. They just got a new Executive Director, so I know she's still settling in. I haven't had the pleasure of meeting her yet. Mom has been here a little over three months and I just got a letter about a rate increase. I know from touring other places during our search that there are places that cost less. So we'll have to see how that goes. I will say, they do give mom a lot of attention here. There are a few aides that even go out of their way for her. I think I would recommend them to friends and family.
anonymous
Memory CareFamily/friend
October 17, 2022
We chose Brookdale Williamsville because they came recommended and when we went to visit it seemed like a nice place. When we walked in it was very clean and the staff were very friendly. The facility itself is well laid out. The staff seem to be really engaging with the residents. I would recommend them to other families.
Michele
Memory CareFamily/friend
October 11, 2022
Right now I'm only disappointed in their activities. They have a calendar of activities, but I never see them happening during the posted time - other than when they bring in outside musicians, but that only happens three times a month. The staff are pretty good, although it's unclear to me what each person's credentials are. But they all seem friendly and willing to help.
anonymous
Memory CareFamily/friend
September 2, 2022
The staff members have been really nice to work with and we are very happy with the care our loved one has been receiving. Based on our experience so far with Brookdale Williamsville we would recommend this community to other families.
anonymous
Memory CareFamily/friend
August 17, 2022
The staff are very responsive and seem to be doing a good job with our loved one
Susan
Memory CareFamily/friend
July 25, 2022
All very nice. All needs were met. The staff is friendly, and answered calls quickly. My loved one, never complained about anything. She enjoyed the activities, especially singing. They were expensive but the value was very good. I highly reccomend this place. We were able to visit, and take her out to lunch. Overall, my loved on was extremely comfortable, and she said, " If I ever have to go back, I want to go there."
Bonnie
Memory CareFamily/friend
May 5, 2022
I am very impressed with Brookdale Williamsville. The cleanliness, friendliness, food, and the layout are all amazing features of the community. I would recommend the community to others for their loved ones. The staff are good to work with if I have questions or concerns about my loved one. They are very attentive and go out of their way to have things run smoothly for my loved one and the family. The staff are good at making sure my loved one is ready for when I need to pick them up for a doctor's appointment. The food is good for my loved one. I have been very impressed with what I have seen for options for meals. They even provide snacks for the residents three times a day. Medication management and reminders are a couple of the care types that the community is able to provide for my loved one. The apartment, laundry, changing of linens, housekeeping, utilities, all the meals, and activities is all included in the monthly fee.
Lucy C
Memory CareFamily/friend
April 14, 2022
This is a top notch community that really cares about the residents. They provide a safe and comfortable environment. They seem to take care of their residents well. The staff is great to work with and I can always reach someone to answer or address my questions or concerns. Cooking, exercise, discussion groups, and more for activities for the residents to choose from. The community is secure and the residents are able to walk the hallways, they can sit in common areas, or even go to the courtyard to enjoy the sun.
David
Memory CareFamily/friend
April 6, 2022
Everybody is very helpful. The place is very clean. They get residents involved in activities and group meetings where they discuss things. My father loves it there.
Barbara
Memory CareFamily/friend
February 15, 2022
My loved one had a short stay at Brookdale Williamsville, but I really liked them. I would stay there myself if I needed to. They were absolutely wonderful to me throughout the whole process. When my loved one was in the hospital, the staff reached out to me - called and texted - to check on her care while she was there, and also to check on me and how I was doing as well. And I really appreciated that.
anonymous
Memory CareToured community
February 9, 2022
I liked Brookdale Williamsville overall. The person I met with was very friendly. I liked the setup of the building. They had a community kitchen where residents could cook on their own if they wanted to, which I thought was a really nice feature. The entranceway and lobby were really beautiful and lovely, although the temperature was really cold in their common areas! But the resident rooms were smaller and had less privacy than others we saw, and they were more outdated than the common areas. Because of that, we didn't feel the value for the money was as good. We did consider them, but we were just blown away by the place we ended up choosing.
Michael
Memory CareFamily/friend
November 17, 2021
The care for my loved one is there. Sometimes it is tough to get through on a phone call to the staff. I understand the COVID visiting restriction of 30 minutes; however, I don't care for it. They have bingo and arts and crafts for activities. It would be nice to have a monthly calendar of activities offered for residents.
Brookdale Williamsville
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.