About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2026 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2026 Memory Care Winners
About Independent LivingIndependent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.Complete guide to independent livingBest of 2026 Independent Living Winners
About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
Senior Living Awards
Add Review
(866) 388-7494
Talk to a local advisor for FREE
VERIFIED PARTNER

Brookdale Wilmington

3501 Converse Drive, Wilmington, NC 28403

For pricing & availability:
(866) 374-4058
8.8
Review score
43 reviews
Add review
8.8
Review score
43 reviews
  • 5 star
    49%
  • 4 star
    33%
  • 3 star
    7%
  • 2 star
    2%
  • 1 star
    9%
See all reviews
8.8
Review score
32410 reviews
644 facilities
SaveShare
Brookdale Wilmington
SaveShare
Brookdale Wilmington
10 photos1 floor plan
Brookdale Wilmington in google map
street view of Brookdale Wilmington

Lissa

Child of resident/client

5.0 out of 5 stars

Conscientious and Customized Care!

The approach to care that is focused on the resident's wishes versus a regimented approach is excellent, especially in the case of my mom, who doesn't like to be forced to participate in activities. One concern I have is if/when she is regularly granted her wish NOT to bathe or have her hair washed; it makes me concerned for her hygiene. On a very positive note: Mom is a finicky eater and she has managed to gain 10 necessary pounds in a short time there. That's a huge credit to the cooking staff and the meals they prepare!

Read all reviews

Brookdale Wilmington

Residents can build a new home and prosper in a safe space, here at Brookdale Wilmington. The small memory care community offers support to residents in the early, middle, and late stages of Alzheimer’s and other types of dementia. Brookdale’s team members provide round-the-clock support and are available 24 hours a day, seven days a week to be alerted to an emergency situation. Some additional safety features on-site include, color-coding, keypad entries, dementia-friendly menus, enclosed courtyards, and personalized apartment entryways with shadow boxes to promote recognition. Here, the helpful team assists with meal preparation, transportation, housekeeping, home maintenance, and other daily chores. In addition to monitoring tedious tasks, the staff provides individualized care. Brookdale Wilmington uses two exclusive programs, the Clare Bridge and Solace program, to provide residents with enriching daily activities and grooming assistance, as needed. Each resident receives consistent care assignments and tailored care plans to help ensure their needs are met. You can count on the staff to learn about your loved one’s unique history, routine, and general preferences to promote a smooth transition and experience overall.

Community Services and Amenities

Residents are encouraged to participate in group or solo activities each day, with options like gardening, musical programs,...

Senior living options offered

  • Memory Care

Brookdale Wilmington

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

  • Request pricing
    Contact a local advisor
  • Unlocked
    Get a quote from your local advisor

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Wilmington

8.8 out of 10
Review Score43 reviewsWrite a review
Overall Experience
4.0
Cleanliness
4.3
Friendliness
4.4
Care Services
3.8
Staff
4.3
Meals & Dining
4.5
Activities
3.9
Value for Cost
4.0

A Place for Mom has scored Brookdale Wilmington with 8.8 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Brookdale Wilmington has 43 reviews with an average "overall experience" of 4 out of 5.

Filters

1-20 of 43 reviews

Last Updated: 10/10/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Lissa

Memory Care

Family/friend

October 10, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Conscientious and Customized Care!

The approach to care that is focused on the resident's wishes versus a regimented approach is excellent, especially in the case of my mom, who doesn't like to be forced to participate in activities. One concern I have is if/when she is regularly granted her wish NOT to bathe or have her hair washed; it makes me concerned for her hygiene. On a very positive note: Mom is a finicky eater and she has managed to gain 10 necessary pounds in a short time there. That's a huge credit to the cooking staff and the meals they prepare!

Anonymous

Memory Care

Family/friend

July 28, 2025

1.0 out of 5 stars
Verified Review

Disastrous!!!

My husband was a patient there for 6 weeks. He was given a master key and exited the facility. Also, the alarms that day were not set. I removed him immediately.

Anonymous

Memory Care

Family/friend

May 28, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Attentive Caring Staff

It is a Homey atmosphere. They have a Caring staff and dedicated activity director and nursing supervisor.

James W

Memory Care

Family/friend

May 17, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Brookdale evaluation

Brookdale has been very accommodating for our family. Enabling us to visit our loved one on a daily basis Has been a true blessing for Mom and family. Staff is very friendly and attentive to the individual residents needs.

Anonymous

Memory Care

Family/friend

September 27, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Brookdale Wilmington Review

We chose Brookdale Wilmington because of the location, Admissions Mgr(she is no longer there now), care for patients with Dementia Very professional, friendly personnel. Only downfall is they are a VERY pricey facility.

Anonymous

Memory Care

Family/friend

July 16, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Family friendly facility

I have been impressed that all the staff members know each of the residents by name, and they know family members as well. They welcome and encourage family participation.

Lori

Memory Care

Family/friend

May 16, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A positive place for mom at a difficult time

The staff was great. Everyone knew [name removed] and her story as well as our family. They were attuned to her needs. There was daily activities as well as outings. As [name removed] illness progressed they were supportive to all our needs. The building was in need of updating and that was starting to happen . Brookdale definitely gave [name removed] a better quality of life and we are grateful

Anonymous

Memory Care

Family/friend

April 23, 2024

2.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
2.0
Care Services
2.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

would not recommend

Med tech staff does not communicate. Nobody ever answers the phone. They do not do laundry as they should. My mom was in dirty diapers a lot. I had to call 911 as she was severely dehydrated after having explosive diarrhea.

Anonymous

Memory Care

Family/friend

March 7, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
2.0
Care Services
2.0
Activities
3.0
Staff
2.0
Meals & Dining
4.0

Review for Brookdale Wilmington

People in need of higher level of care need to really research the facility to make sure it can meet the needs of their loved one.I picked it because I was assured they could provide care for my husband. It seemed like a nice place when I visited it looked like a nice and homey environment. Unfortunately, they were not able to provide the care he needed and I needed to find a place that could provide the appropriate care.

Kenita

Memory Care

Family/friend

November 27, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Wonderful Staff!!

The staff members at Brookdale Wilmington have been very attentive and that is something we really like about the community. The community is also clean and they offer good activities for the residents. Based on the experience we have had so far, we would recommend them to other families.

Anonymous

Memory Care

Toured community

September 25, 2023

4.0 out of 5 stars
Verified Review

Our tour

We toured Brookdale Wilmington during our search for a Memory Care facility for our loved one. The Memory Care unit at this facility was very sad and dreary. The furniture was old and the atmosphere was not very cheery. However, the staff that gave us our tour was lovely. We had a great tour, I just didn't like the environment.

Lori G

Memory Care

Family/friend

February 7, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A comfortable place for your loved ones

This facility is really good. I love the staff. My loved one is very comfortable here, it's like being at home. It's a smaller facility and feels very homey, with a very friendly atmosphere. Housekeeping seems to be done daily. Her room is always clean and her bed is always made. Communication with the family is good. They call me and I call them, when needed. They have a Newsletter and a Facebook Page, which is nice and also helpful. They have a variety of activities and there's always something going on. I would most definitely recommend this facility to family and friends.

anonymous

Memory Care

Family/friend

November 18, 2022

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
2.0
Staff
5.0
Meals & Dining
3.0

My Family's Disappointing Experience

My family and I particularly sought a secured community for memory care residents; therefore, we expected that Brookdale would have expertise in working with residents with memory care issues and were highly disappointed when they put our loved one out in less than three months. We appreciate the fact that staff were very friendly. However, communication with family could certainly be improved upon. My family was appalled and blindsided when our loved one was abruptly discharged without prior communication of any warning from staff. We were taken aback when our resident was sent out to ER and we were told he could not return but would be immediately discharged. I was shocked.

David A

Memory Care

Toured community

June 30, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Brookdale Tour

The marketing director did a fantastic job. She listened to my needs, addressed my concerns, and gave me a thorough tour. She was amazing!

Anonymous

Memory Care

Toured community

May 26, 2022

5.0 out of 5 stars
Verified Review

I've toured and spent time at Brookdale Wilmington. From what I've seen, it looks like a great place. We chose another community because Brookdale wasn't a good fit for my mom's needs.

anonymous

Memory Care

Family/friend

May 18, 2022

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
2.0
Care Services
2.0
Activities
3.0
Staff
2.0
Meals & Dining
3.0

Proceede with caution

I would say to avoid this community for your loved one. I over communicated with the staff but I do not feel like it was returned. My loved one was in memory care and had to go to the hospital twice and I was not sure that she was being properly watched while at this community. There could be someone maybe in a different situation than my loved one that may be able to manage being at this community.

Anonymous

Memory Care

Family/friend

May 12, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.5
Activities
5.0
Staff
4.5

I Feel My Loved One is Safe Here

This is best dementia care place I have seen. The resident numbers are low, and the staff to residents ratio is really good. The staff are very friendly and care about the residents well. They know all the residents by name. The staff are responsive to questions or concerns that the family has about our loved one. They try to keep the residents engaged in activities. Some of the activities include gardening, exercises, trivia, games, arts and crafts, and more for the residents to participate in. There are at least two different room options to choose from. Showering, dressing, and medication management are some of the care offered by the community.

BettySue Kearney

Memory Care

Family/friend

June 11, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Activities
5.0
Staff
5.0

The only place I can see my Mother being content in.

I had no idea how the transition to Brookdale would go for my mother but after a couple of weeks and a bump here and there I am now quite comfortable in my decision. The staff is wonderful. She has been there now 2 years. I can’t believe how this trying year went for those on the staff but for me, seeing and talking with my mother every week via FaceTime and knowing the extraordinary measures they were going through to keep the residents safe I was comforted. I had much less worry knowing the staff was there doing the best with the COVID-19 pandemic. I feel like the staff listens to concerns and address them. I see the care, dedication, love and thoughtfulness they give to the residents and the families of the residents. Sadly, like many, I never saw this chapter in my mother’s nor my life and had not planned nor knew how to come to terms with it. Both A Place For Mom and Brookdale have been an answer for my searches.

Frieda A

Memory Care

Family/friend

June 10, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Wonderful, caring

Brookdale Wilmington is a wonderful caring facility! Everyone is family…everyone is loved, both residents and staff. I can’t say enough good things about the loving and caring staff!

DM

Memory Care

Family/friend

June 2, 2021

4.5 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.5
Staff
5.0

Excellent Dementia Care

They're a dementia only community, with no assisted living, so the staff is very trained and focused on dealing with those types of people. The staff have been really nice. Activities are just now starting back up after Covid. It's expensive, but worth it for a loved one with dementia.

Brookdale Wilmington

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Brookdale Wilmington

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

Back to top