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Care Cardinal River Oaks

500 East University Drive, Rochester, MI 48307

For pricing & availability:
(866) 374-4058
1.8
Review score
39 reviews
Add review
1.8
Review score
39 reviews
  • 5 star
    44%
  • 4 star
    33%
  • 3 star
    10%
  • 2 star
    3%
  • 1 star
    10%
See all reviews
6.0
Review score
203 reviews
9 facilities
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Care Cardinal River Oaks
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Care Cardinal River Oaks
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street view of Care Cardinal River Oaks

JS

Child of resident/client

4.0 out of 5 stars

Overall great place, although some response time issues.

Overall Sunrise of Rochester was a great place, and the staff is very kind and friendly. The only issues we had were with them responding to my mom in an appropriate amount of time. Especially when she needed assistance using the restroom. I'm sure that was staffing issues.

Read all reviews

Care Cardinal River Oaks

Care Cardinal River Oaks affords families peace-of-mind by providing today's seniors with a range of personalized assisted living services. From assistance with activities of daily living such as eating, bathing, dressing to medication monitoring, Care Cardinal River Oaks provides residents with the help they need. Residents maintain the same privacy in their new home as they enjoyed in their own home.We encourage residents to challenge themselves while offering the assistance they need. We encourage family and friends to be involved, to visit frequently, and to invite residents on outings to community events. This innovative approach to senior care is designed to maintain independence and dignity, yet is balanced with the comfort and security that comes from knowing experienced help is close at hand.

Senior living options offered

  • Assisted Living
  • Memory Care

Care Cardinal River Oaks

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Care Cardinal River Oaks

1.8 out of 10
Review Score39 reviewsWrite a review
Overall Experience
3.9
Cleanliness
4.2
Friendliness
4.0
Care Services
3.6
Staff
3.3
Meals & Dining
3.3
Activities
4.0
Value for Cost
3.7

A Place for Mom has scored Care Cardinal River Oaks with 1.8 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Care Cardinal River Oaks has 39 reviews with an average "overall experience" of 3.9 out of 5.

Filters

1-20 of 39 reviews

Last Updated: 6/2/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

June 2, 2025

2.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
2.0
Care Services
2.0
Activities
4.0
Staff
3.0
Meals & Dining
4.0

Do not recommend this facility

This place had good reviews (under previous management) and claimed to be smoking friendly. It is not smoking friendly and they don't have the staff to take residents outside to smoke. There were two changes to management in 6 months, little to no communication between the staff and very poor overall quality of care. On top of the care provided we had one on one visiting angels come most of the time. Without that we would have had to find other arrangements.

Aidan H

Assisted Living

Resident/client

November 12, 2024

1.0 out of 5 stars
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Staff
1.0

Poor care

Owners are not up to the task of providing safe and caring environment. Moved mom out to a better and safer place in summer 2024. This used to be a [community removed] but care went down in 2024 with new owners.

Loving Daughter

Assisted Living

Family/friend

August 13, 2024

1.0 out of 5 stars
Cleanliness
3.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
2.0
Staff
1.0
Meals & Dining
1.0

Terrible Place for Mom

The Exec Director ("Exec Dir") left in [date removed], following many others who have left after private equity bought it in [date removed]. New management (the interim Exec Dir and now the new Exec Dir, have compromised safety and take no ownership when residents are hurt. Although there is some incredible staff still there, there aren't enough of them left to make this a safe place for mom.

Anonymous

Assisted Living

Family/friend

May 30, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
2.0
Staff
3.0
Meals & Dining
3.0

Improvements Needed

Very average to below average- would not recommend. Care staff not very friendly or responsive. Assistance wait time is unacceptable. Consistently waiting for >1-2 hrs for assistance when calling for help. Think about the fact that many of the residents are 100% dependent on the staff to assist to the bathroom or getting them to dining room. Not patient with people. They are way understaffed. Staff Refuse to wake up a resident after they have called and waited for assistance- wake them up they needed something.

JS

Assisted Living

Family/friend

June 27, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.0
Activities
5.0
Meals & Dining
4.0

Overall great place, although some response time issues.

Overall Sunrise of Rochester was a great place, and the staff is very kind and friendly. The only issues we had were with them responding to my mom in an appropriate amount of time. Especially when she needed assistance using the restroom. I'm sure that was staffing issues.

anonymous

Assisted Living

Family/friend

April 5, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Welcoming Community

I find Sunrise of Rochester to be a very welcoming community. The staff there really go out of their way to make my dad feel like he's at home.

AC

Assisted Living

Family/friend

March 22, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Activities
5.0
Staff
3.0
Meals & Dining
3.0

Some things were great, others not so much

I would be cautious about going there due to the care staff. They should really train the care givers better. There is too many activities, to list but my loved one never participated in many of them.

Anonymous

Memory Care

Toured community

February 28, 2023

5.0 out of 5 stars
Verified Review

My tour of Sunrise of Rochester

I toured this facility and it was a very nice tour. I absolutely loved our tour guide, he was very thorough and personable. The facility itself is a little bit outdated, but it's clean and we liked it overall!

Anonymous

Assisted Living

Family/friend

February 23, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Review for Sunrise of Rochester

No one came to welcome, my loved one the day we moved in. The care is ok but they don't seem willing to work on alternative ways to deliver care that is needed. It's fair - they talk good talk but but not a good walk.

Anonymous

Assisted Living

Family/friend

February 22, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
3.0

My review of Sunrise of Rochester

I would recommend this facility and I have.

Nichole

Assisted Living

Family/friend

October 21, 2022

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

disappointing experience

The biggest concern that we had while our loved one was at Sunrise of Rochester, was that they were giving our loved one 5 times the amount of medication dosage for months and months. Our loved one had lost multiple items and clothing that they were never able to find. When our loved one had covid they kept her sedated to keep her in her room. The staff were amazing but the upper management was just atrocious .

Diane

Assisted Living

Family/friend

September 12, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Staff
5.0
Meals & Dining
5.0

Would Recommend

They've been very receptive to our family and have tried to meet our needs. I think they could use more staff than they have currently. But overall, It's a lovely facility, and the people are very friendly.

anonymous

Memory Care

Toured community

May 3, 2022

5.0 out of 5 stars
Verified Review

Tour experience

Sunrise of Shelby Rochester was in our top 3, I really liked this facility. The reason we did not go with them was because of the way their pricing was set up. It was "al a carte" so they had a base fee and then things like medication, showers, etc. were all an add on fee which would end up being too expensive. The staff were great with following up with us after the tour.

anonymous

Assisted Living

Toured community

October 25, 2021

4.0 out of 5 stars
Verified Review

Tour of Sunrise

We had a great tour with Sunrise. The guy who gave us the tour was super friendly and really knew his stuff. The living space was too small for my parents and there was also a large staircase in the lobby that we were nervous was going to be a hazard for my dad.

anonymous

Memory Care

Toured community

October 22, 2021

4.0 out of 5 stars
Verified Review

My tour review

This community was okay to me I just did not like the fact that the memory care unit was on the fourth floor. I wanted my loved one to be on the ground floor.

Kathleen F

Assisted Living

Family/friend

September 24, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
4.5
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The best place for mom cost wise

They keep my loved one very busy. She is eating more there than she did living by herself. This community is very inviting and clean great place if you are looking for somewhere for your loved one. They have a lot of activities like crosswords, exercises and arts and crafts.

JS

Assisted Living

Family/friend

September 24, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Positive experience

We chose Sunrise based on everything I gave a 5 too, the cleanliness, friendliness of staff, and at the time they were offering a promotional price that fit our budget. They are very visitor friendly and we appreciate that. Our only complaint is that they do have a lot of turnover in staff, so the meals are taking longer to get to the residents, sometimes they are waiting 45 minutes to an hour to get to their meals. Overall I would recommend to others.

Dorothy

Assisted Living

Toured community

May 28, 2021

5.0 out of 5 stars
Verified Review

Our Tour Experience

Our tour here was great. The facility was great, just out of our price range. I liked the location. I liked that they had different care options at different price points. From what I could see on the virtual tour, the room would have been perfect. It seemed like an easy flow, and it also kind of felt like a home instead of a hotel room or a room in a hospital. We really liked it there. It was just out of our price range when you added on level of care to the rent.

Anonymous

Memory Care

Toured community

February 18, 2020

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Helpful information from staff; in-house health staff; many services for aging in place; well maintained facility; big community for care of people.

Anonymous

Memory Care

Toured community

June 5, 2019

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Parking not good for guests, set back off Crooks with a calm entry, people all very cheerful and positive, have pets roaming, visited at lunch time and very busy but positive energy everywhere. Currently 18 residents in memory care, 1/2 in wheelchairs 1/2 not. Ability to go outside and secured. 6:1 ratio care and supervision. Nurses on site for med administration and emergencies. In the middle of a remodel. Should be done in a couple months. Day - Prepare for day, dress, breakfast, exercise, activity, lunch, down time, crafting, snack. Routine helps with Sleep/wake cycle. Move in fee $2000, special to $1,000 during renovation. 3 room sizes available, approx $6,400 +/- depending on room

Care Cardinal River Oaks

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Map of the neighborhood around Care Cardinal River Oaks

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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