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Carmel Village

17077 San Mateo Street, Fountain Valley, CA 92708

For pricing & availability:
(866) 374-4058
9.3
Review score
102 reviews
Add review
9.3
Review score
102 reviews
  • 5 star
    46%
  • 4 star
    47%
  • 3 star
    4%
  • 2 star
    2%
  • 1 star
    1%
See all reviews
8.5
Review score
464 reviews
15 facilities
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Carmel Village
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Carmel Village
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street view of Carmel Village

Anonymous

Child of resident/client

5.0 out of 5 stars

Very happy with our choice

The staff is caring and concerned. They check on her twice a day and call when she is not feeling well. The med tech handles all of her prescriptions and gives them to her as prescribed. She is very happy with the food.

Read all reviews

Carmel Village

Located in sunny California, Carmel Village offers a familiar atmosphere for a peaceful retirement. The community combines luxury with comfort to provide an impressive living experience. Nearby, residents can access famous local restaurants, shops, parks, and beaches! The location also offers convenient access to nearby hospitals to help ensure proper care for each resident.

The wonderful community is proud to be a member of WellQuest Living — a retirement company that offers unparalleled care and memorable retirements for residents across California. Each WellQuest Living community is on a zealous quest to make sure residents truly live life well. Carmel Village offers independent living, assisted living, and memory care options to easily accommodate residents at each stage of their retirement.

Community Details

This community strives to put each resident’s well-being first by offering exceptional care and services. The core services include weekly housekeeping, scheduled transportation, 24-hour staffing, and a 24-hour emergency response system. Cooking is also taken care of by a talented chef who provides three nutritious meals daily.

For those who require additional support, the assisted living caregiving staff is supervised by a licensed nurse. Assisted living services include assistance with daily living activities, laundry, transferring, incontinence care, and medication monitoring....

Learn more about the Best of Senior Living awards and this year’s winners.

See all 2026 award winners

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

Carmel Village

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Carmel Village

9.3 out of 10
Review Score102 reviewsWrite a review
Overall Experience
4.3
Cleanliness
4.5
Friendliness
4.5
Care Services
4.2
Staff
4.6
Meals & Dining
3.9
Activities
4.3
Value for Cost
4.3

A Place for Mom has scored Carmel Village with 9.3 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Carmel Village has 102 reviews with an average "overall experience" of 4.3 out of 5.

Filters

1-20 of 102 reviews

Last Updated: 10/17/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Memory Care

Family/friend

October 17, 2025

1.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Staff
2.0
Meals & Dining
1.0

Do not recommend

We had serious issues with medication administration at Carmel Village. These included missed and incorrect doses. We also had significant challenges with the food. What is served is not healthy. Menus did not match what was published. There was not the flexibility regarding food orders we were told there would be, including portion management. While most of the staff was friendly and tried to be helpful there were some who did not seem to appreciate that my mom was not a memory care patient (who chose to live in memory care with my dad) and expressed her concerns about both of their care. There was a lot of staff gossip. There were no activities for memory care patients. We were shown a schedule which turned out to be what was offered in assisted living. On one occasion when my parents wanted to go to an assisted living music event, they were escorted there only to learn it was canceled. We would not recommend Carmel Village to anyone seeking memory care.

Anonymous

Assisted Living

Family/friend

August 27, 2025

5.0 out of 5 stars
Verified Review

Review for Carmel Village

Everyone was super friendly and inclusive; staff and residents! Would recommend.

Anonymous

Assisted Living

Family/friend

July 24, 2025

5.0 out of 5 stars
Verified Review

Very happy with our choice

The staff is caring and concerned. They check on her twice a day and call when she is not feeling well. The med tech handles all of her prescriptions and gives them to her as prescribed. She is very happy with the food.

Steve

Assisted Living

Family/friend

May 12, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Staff
5.0
Meals & Dining
4.0

Confidence in Mom's Care

We've been pleased with the facility and the caregiver staff support. My mom unfortunately is now bed bound so unfortunately she's not able to enjoy the beautiful grounds/ courtyard or the regularly scheduled activities and events they hold. Food quality is good with flexibility for time of day to preferred for meals. Med management has been very good. The facility is very good, clean and well maintained for the price we pay but it is an older facility so may not appear a nice and new as other higher priced facilities. All in all I highly recommend Carmel Village

Anonymous

Assisted Living

Family/friend

April 21, 2025

3.0 out of 5 stars
Verified Review

Review for Carmel Village

The facility is nice. The food is okay. The staff are very friendly but they are under staffed. My wife is disabled and sometimes she has to wait up to thirty minutes to get help. They Are friendly but need more caregivers, especially during the morning hours.

Anonymous

Memory Care

Family/friend

April 3, 2025

2.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
4.0
Care Services
2.0
Activities
3.0
Staff
4.0
Meals & Dining
3.0

Memory Care facility needs updates.

Memory care was dated. Air conditioning unit was an issue as my Dad didn't know how to use. The room was hot and stuffy in the afternoon. Staff was good, dealing with difficult combative behavior from my Dad. The entire experience was heartbreaking and the management was not as sympathetic. Hospice team was most helpful.

Anonymous

Assisted Living

Family/friend

April 2, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

Review for Carmel Village

[name removed] is amazing! Staff was great, clean facilities, fun activities. I would just say, make sure the lead/head of nursing staff meets your resident and make sure all needs are made known. Felt like I did more caregiving after my step-dad moved in. Which is probably common with such a big change.

Laurie D

Memory Care

Family/friend

March 6, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

A comfortable, safe place for your loved one.

My friend [name removed] , who has Alzheimer's, is doing fine at Carmel Village. She's not real happy there, but it has nothing to do with the facility, just the disease. She only wants to live with family or friends. There are 3 of us who visit her every week and have been friends for over 50 years. She appears to be getting good care and she enjoys the meals with the other folks and loves it when there is something musical going on. I've been to a couple of concerts and they were great! The place looks kind of old and dingey (with unattractive artwork!) but clean. She's managing to live on her own, with caregivers giving her meds twice a day.

Mary B

Assisted Living

Family/friend

December 5, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
4.0

We’re very happy with Carmel

Facility is clean and new, well furnished, bright with nice outdoor patios/gardens. Management has been so helpful, always positive, responds asap. Staff is friendly and competent. Very nice to our residents. The care, service and facilities are great for the price. Pricing is favorable+ to other similar homes.

Stefanie C

Assisted Living

Family/friend

October 16, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Pleasant place to live

The grounds are well kept and garden area is very nice. The staff is always very pleasant and friendly. The food is very good.

Dave L

Assisted Living

Family/friend

October 2, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Mom loves it.

My 94 year old Mom was resistant to leaving her residence where she had lived by herself for 25 years. We set her up at Carmel Village and she is thriving. She is eating better and getting more exercise. She agrees that this was the right move for her.

Danielle

Assisted Living

Family/friend

September 5, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Review for Carmel Village

I would tell a friend, that it is great. The average age is definitely in the 80's. My father in law was younger but suffering from Parkinson's so he didn't socialize much. The staff is extremely friendly, trustworthy and attentive. He received excellent care which allowed for us to have peace of mind.

Anonymous

Assisted Living

Family/friend

July 1, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Staff
5.0
Meals & Dining
4.0

our positive experience at Victoria Manner .

She is at Carmel Village in Fountain Valley and loves it. Great overall feeling. They clean her room every week . The common area always nice. Mom loves the staff team. They get her to her appointments... And taken her to ER when needed. Mom has limited taste and a vegetarian. Unfortunately she cannot participate in the activities at this time

Anonymous

Assisted Living

Family/friend

June 5, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
1.0
Staff
4.0
Meals & Dining
2.0

Improvement needed.

Memory care rooms are older, air conditioning had to be put on manually. My Dad was not capable of asking. Room temperature was very warm when afternoon sun came. I would have liked more communication with staff at move in. Had no knowledge of daily schedule/expectations. My Dad had end of life dementia. I expected staff to handle this. Hospice communicated symptoms more clearly. My Dad was at Carmel Village for only one month. This was the most difficult experience I've had since leaving my children at daycare for the first time. That was 38 years ago. Staff needs to be more compassionate about this experience.

Alicia H

Assisted Living

Family/friend

June 5, 2024

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Great place for more independent seniors!

Clean facilities, great social activities, food seemed good! My Dad really liked his apartment ! Caregivers are awesome, but in my opinion may be overworked. I think my Dad just needed a little bit more attention/care but not necessarily memory care. He had a series of falls which led to his moving to another facility better suited to his needs. Overall, great place for more independent seniors.

Anonymous

Independent Living

Family/friend

May 30, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Carmel Village review

Carmel Village community has beautiful grounds and is just overall a nice facility. What we like the most about the community is the friendly staff they have working there. Based on the experience we have had, we have already recommended this community to others and will continue to do so.

Anonymous

Assisted Living

Family/friend

May 28, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Carmel Village review

Carmel Village is a good value for the quality of care being received by my mother. You could get better, but the cost would be much higher. We would recommend this community to other families, in my opinion they have been good overall.

Anonymous

Memory Care

Family/friend

May 15, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Our Experience

My loved one is currently a resident at Carmel Village and the experience has been very good for her. As soon as she walked into Carmel Village, she said "This feels so good and homey." The staff is very friendly and helpful. The food is okay; not bad, but not great. Personally, it seems that a little more effort could be put into activities that are aimed at memory care. But my loved one really loves the musical events. All in all, she's in a comfy, safe environment, surrounded by good people and activities and more assistance, as needed.

Anonymous

Assisted Living

Family/friend

March 11, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Carmel Village Review

The staff are all very helpful and truly appear to love helping the residents. Facility is dated but always clean. Very comfortable for mom.

Anonymous

Assisted Living

Family/friend

February 23, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
5.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
4.0

Great value & highly recommended

Moving my dad into Carmel village was one of the best things I did for him. The value for the $ was unmatched. He was well taken care of and his $ lasted longer than in other facilities. .

Carmel Village

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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