1825 Pisgah Dr, Hendersonville, NC 28791
Anonymous
Child of resident/client
Review for Carolina Reserve of Laurel Park
Most of the staff and facility are wonderful. There are some things that fall through the cracks like having any medical staff at the facility on a regular basis. The activity staff is the best ever and they do a wonderful and caring job with the residents. All things considered I would recommend it to others.
Read all reviewsCarolina Reserve of Laurel Park
At Carolina Reserve of Laurel Park, they’re redefining senior living. Located on the southern edge of the Blue Ridge Mountains, the amenity-rich community delivers the very best in accommodations, personalized attention, and exceptional service. So residents can comfortably age in place, the property reflects their attention to detail, with modern interior finishes, neatly landscaped grounds, and breathtaking views of North Carolina’s rolling hills.
Partnering with licensed local agencies, compassionate staff work around the clock to provide various types of therapy, personal services, and other skilled health care services right here on site. These include medication management, diabetic and incontinence care, and a cutting edge memory care program which combines innovative programming and activities with personalized, hands-on attention.
Robust amenities and activities programs are part of what makes this community outshine the rest. The dining program features hearty, delicious meals offered three times a day along with nutritious snacks in an elegant, restaurant-style setting. Between your meals, connect with your creative side in the arts and crafts center and raised garden beds, get pampered at the on-site salon, or enjoy your days relaxed in the fireside living room, well-stocked library, indoor atrium, and butterfly garden.
With residents’ wellbeing at the forefront...
Carolina Reserve of Laurel Park
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
for Carolina Reserve of Laurel Park
A Place for Mom has scored Carolina Reserve of Laurel Park with 8.6 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Carolina Reserve of Laurel Park has 16 reviews with an average "overall experience" of 4.4 out of 5.
Anonymous
Assisted LivingFamily/friend
August 28, 2025
Most of the staff and facility are wonderful. There are some things that fall through the cracks like having any medical staff at the facility on a regular basis. The activity staff is the best ever and they do a wonderful and caring job with the residents. All things considered I would recommend it to others.
Anonymous
Assisted LivingFamily/friend
July 16, 2025
They seem competent and willing. I feel fine about leaving my mother in their care. It seemed very clean to me. There is always something going on even if it's just pet videos on the TV on the parlor. I've eaten there several times and it's okay. Shortage of fresh produce but I'm beginning to think that's the nature of the beast. Staff has always been pleasant, helpful, and willing to chat about what they do, answering questions and giving suggestions.
Anonymous
Assisted LivingFamily/friend
April 11, 2025
I feel like Mom's memory is declining at a much slower rate, and I attribute that to her participating in and looking forward to the activities, as well as having a social life again! She loves her apartment, the staff is friendly and kind, and always comes to get her if she forgets an activity. The food is very good, and Mom really enjoys the shared mealtime experience. The administrative staff is extremely helpful, and is always greeting residents with a smile.
Gabriella
Assisted LivingFamily/friend
July 28, 2022
Everyone has been very kind to my mom. I just wish they'd take more outside excursion with the residents - since mom is totally wheelchair bound I can't take her anywhere myself. But otherwise no complaints. It's a wonderful facility! It is pricey compared to other facilities, but the nicest one around I've seen
G G
Assisted LivingFamily/friend
February 1, 2022
I would highly recommend this community. For the money and cost they are the best community around this area for your loved ones. They have activities like games, movie night, church services and more for the residents.
anonymous
Assisted LivingFamily/friend
January 12, 2022
It is a beautiful facility and all the staff were very friendly. The food was great and they had plenty of activities provided for the residents. When I was looking, I was clear that my loved one needed a 2 hand assist for everything. They said they would be able to handle that but they did not have enough staff in order to do that. We were then charged because they charge by level of care. I just think they took on more than they were able to really handle with my loved one. I do think it would be a great place for the right fit.
anonymous
Assisted LivingFamily/friend
June 23, 2021
I would tell others that my mom has got severe Alzheimers, but she is not in memory care. So every week for 5 weeks I went in on a Sunday to find her wearing soiled briefs. I have complained and I would still go in there and find her to be that way. They were not keeping her clean or taking good care of her. The communication has not been good and they do not respond in a timely manner when I reach out about issues. But the director has been responsive and things have improved a little bit. We have not been very happy with our experience here.
The Kingsburys
Assisted LivingFamily/friend
May 10, 2021
I think they need to be upheld on their word a little but more, but we are working on that to strive for better. We understand that there has been a position change and we know that it'll take a little time to implement. The meals here are great, it has not been a complaint for mom and dad. We have noticed a great improvement in my dad especially since being here and my mom is making friends. The activities are great, that is what they needed was that interaction. The staff members have been exceptional and I would recommend to others looking.
anonymous
Assisted LivingFamily/friend
April 5, 2021
It was a little pricey, but I would definitely recommend it. It was very clean. The accommodations were first class. They were very obliging of anything we needed to do. It's hard to say much else due to restrictions at the time. We interacted mostly with the office staff and the nurse over the phone. It was a good experience for us, and our loved one enjoyed it there.
Joanie D
Assisted LivingFamily/friend
January 11, 2021
We chose this community because this is a place that he can be from now on. If he were to need more care, he could stay right where he is at. He absolutely loves it here and we love it too. They love our dad and treat him like family here. The room he has got is awesome, he had a bedroom with a walk in closet. He also has an open sitting room with a kitchenette and dining area and a private bathroom with a level walk in shower. It is very handicap accessible. We cannot think of any of place we would rather have our dad and would highly recommend it. The people who are here truly love their jobs and you can tell by how they treat their residents.
Anonymous
Assisted LivingFamily/friend
September 26, 2020
We have a family friend, senior gentleman, living there for over a year. He has been very content and has often said he wished he had moved in earlier. They have been very careful to avoid COVID19 through careful screening and by having their own full time staff, rather than contract workers that visit various facilities.
Don
Assisted LivingResident/client
April 27, 2020
They are next door to my family doctor which is very convenient for us. Food is good. Friendliness of the staff is very important to me. Very large room sizes, the one bedroom is a nice size for two people. Nice looking and attractive place. They seem very competent.
Token Tinker
Assisted LivingFamily/friend
May 3, 2018
My mother has been a resident at Carolina Reserve at Laurel Park since December of 2017. She is 91, is wheelchair-bound and suffers from dementia. At Carolina Reserve at Laurel Park they make a significant effort to ensure that all residents participate to the extent of their ability and desire in Social life and activities. My mother eats lunch and dinner in the dining hall with her own social cohort, women who care for her. The facility is open, bright and clean. They have an RN on staff each shift and the CNAs are professional, courteous and considerate of the specific mental and physical challenges to each resident. The full-time activity Director puts tremendous thought into planning activities for the residents with resident feedback and with consideration of their specific personalities and needs. Live music is routine at Carolina Reserve at Laurel Park with local soloists and bands making appearances. Music also appears to be the connection for some of the families with members there and Carolina Reserve at Laurel Park has hosted several open air concerts and barbecues in the last year, with at least one in the half year since my mother moved in. They have a beauty salon with multiple chairs (an important social setting for many elderly women like my mother) and a stylist who visits on Tuesdays and Fridays. There are shopping excursions and special outings on a regular basis so that residents have an opportunity to go out into the world and experience a greater sense of independence and a broader sense of and connection to place. They possess a wheelchair accessible van with several rows of seats and a number of the staff are trained in transport. Carolina Reserve at Laurel Park also takes full responsibility for ensuring that residents are taken to all medical appointments and they oversee the scheduling and follow-ups as well. Doctors Making House Calls has a Physicians Assistant who makes weekly rounds to Carolina Reserve at Laurel Park if you establish your family member as a patient and you can schedule, message, receive updates and have access to all of the clinical notes via their database interface. There is also a doctor who specializes in dementia and Alzheimers who visits monthly if you care to contract with him. There are also monthly visits by a local audiologist and hearing aid supplier who you can contract with who will service residents' hearing aids. Pardee Hospital is also a 4 minute drive and a 2 minute ambulance ride away, something that I am particularly grateful for. Carolina Reserve's intensive memory care facility is also right across the street, so the changing needs of your family member can be accommodated for within their system locally. My experience with the delivery of medications and adherence to doctor's orders by staff at Carolina Reserve at Laurel Park is excellent. I have experienced no lag between submission of a doctor's order and it's enactment, except where availability of a new prescription is concerned. This may take half a day to implement. The nursing and CNA staff are also highly observant and will report their concerns about changes in residents' conditions and their reactions to new medications. They deliver highly personalized care. If I were to fault them for anything it would be for what is the perennial subject of complaint in all institutions world-wide, and that is that the food on the plate doesn't necessarily match what's advertised. Like any institutional cafeteria there are stringent budgets to work with while managing lots of perishable goods and a set number of diners with a limited choice of alternatives, all having to be adjusted for the medical idiosyncrasies of the venue. Due to this a reliance on frozen and canned products is high while the utilization of fresh produce, though accommodated, is minimal. I view this as a budgetary matter as management has put attention and effort into improving the overall kitchen staff and facilities. Having worked in the produce industry locally I know that other facilities have managed to incorporate fresh and seasonal produce into the planned menus of their nutritionists. It does take a high degree of coordination and planning. It would help if the facility utilized a trusted local produce dealer with regular runs to Charlotte and Atlanta markets whose market intelligence their nutritionist could use to better plan menus around on the tight budgets they have. This would go a long way to making Carolina Reserve at Laurel Park's actual menus match the advertised dining experience. That's it. The place is great. I'm thankful for it every day.
Anonymous
Assisted LivingFamily/friend
January 24, 2018
They are fulfilling all of the promises that were given to us they check on him often. The attentiveness is great. They interact with dad well. They have engaged him to join the daily activities. He get 3 good meals a day. They have a shuttle if he has an appointment or shopping. It is nice and clean there's no clutter around. I would recommend this to other families.
Anonymous
Assisted LivingFamily/friend
June 29, 2017
The staff have been helpful and I have good communication with them. He has started participating in some of the daily activities they offer. He seems to enjoy the meals. They have recently hired a new person to head up the kitchen. They keep his apartment and the community clean. They have resident meetings to help with any changes the residents feel need to be made. I would recommend taking a look into this community.
Anonymous
Assisted LivingFamily/friend
June 5, 2017
This is a nice community. We like staff who are attentive and respectful. The community is clean. and a nice atmosphere. We liked knowing that she is now getting involved with the other residents in the activities. We were happy to know that they were able to meet her special diet needs. This location is close to us so that we can visit more often. We would recommend this community for the care of a loved one for the good care and the nice value.
Carolina Reserve of Laurel Park
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.