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Carriage Crossing Decatur

2650 N Monroe St, Decatur, IL 62526

For pricing & availability:
(866) 374-4058
9.6
Review score
57 reviews
Add review
9.6
Review score
57 reviews
  • 5 star
    76%
  • 4 star
    18%
  • 3 star
    4%
  • 2 star
    0%
  • 1 star
    2%
See all reviews
9.5
Review score
438 reviews
9 facilities
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Carriage Crossing Decatur
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Carriage Crossing Decatur aerial view of community
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Carriage Crossing Decatur

Carriage Crossing is a senior living community in Decatur, Illinois. Carriage Crossing Decatur is near Lake Decatur and several lovely city parks, as well as shopping, dining, historical landmarks, and medical centers. Carriage Crossing offers accommodations for a range of senior living needs, including assisted living, memory care, hospice care, short-term respite stays, and adult day support.

Carriage Crossing features comfortable and attractive apartments in which residents can receive individualized care from the 24-hour support staff. Care services include assistance with activities of daily living, incontinence care, medication management, ambulatory assistance, diabetes management, physical therapy, and more. Carriage Crossing’s INSPYRE memory care program focuses on health, safety, and engagement. It features care tailored to each residents’ history and specific needs and interests.

Carriage Crossing is warmly decorated in soft neutral colors, and features an array of beautiful common areas. Residents can enjoy the cozy fireside lounge or watch a movie in the plush chairs of the in-home theater. The community has multiple outdoor courtyards, a cafe and soda shop, a game room and library, and wonderful restaurant-style dining with accommodations for a number of dietary needs. Residents are treated to chauffeured transportation, laundry and linen services, housekeeping, and even beauty and salon...

Senior living options offered

  • Assisted Living
  • Memory Care

Carriage Crossing Decatur

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Carriage Crossing Decatur

9.6 out of 10
Review Score57 reviewsWrite a review
Overall Experience
4.7
Cleanliness
4.7
Friendliness
4.8
Care Services
4.4
Staff
4.6
Meals & Dining
4.5
Activities
4.5
Value for Cost
4.3

A Place for Mom has scored Carriage Crossing Decatur with 9.6 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Carriage Crossing Decatur has 57 reviews with an average "overall experience" of 4.7 out of 5.

Filters

1-20 of 57 reviews

Last Updated: 10/27/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Tracy S

Memory Care

Family/friend

October 27, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great service

Staff is so very helpful and friendly. Nice clean facility. Highly recommend. We were very anxious about putting our father in memory care but the staff were so caring and have made the transition so smooth. We knew this was the place when we took our tour of the facility.

Frank L

Not Sure

Toured community

October 27, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Wonderful place to call home!

I’ve never done anything like this before. I didn’t know what questions to ask but the staff giving the tour was very helpful. It smelled so good and decorated for Halloween so nice. I couldn’t believe how big the rooms were. Definitely recommend this place.

Chasity G

Memory Care

Family/friend

October 27, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I love this place!!!!

The Carriage of Decatur has such a family feel! The staff are so kind, attentive, and genuinely care about the residents. The building is always clean and inviting, and there’s a real sense of community here. You can tell the team truly loves what they do—it makes such a difference. I would absolutely recommend The Carriage of Decatur to anyone looking for a warm, caring environment for their loved one.

Robin R

Memory Care

Industry reviewer

October 27, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great place to live!

Smells great, wonderful staff and super activities!! Everyone smiles as you walk through. The building is beautiful and very homey! I will for sure keep the carriages in mind when I am ready to place my mother.

SP

Assisted Living

Family/friend

July 28, 2025

5.0 out of 5 stars
Verified Review

Review for The Carriages of Decatur

Staff was well trained. They treated my wife like a human being. They took time to sit down and take care of her. I would absolutely recommend this facility.

Anonymous

Memory Care

Family/friend

March 3, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great Memory Care Facility

5 on everything. Very clean facility, large rooms, accommodating/ helpful staff. Highly recommended for memory care.

Anonymous

Memory Care

Family/friend

October 9, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.0
Staff
5.0
Meals & Dining
5.0

Overall Friendly and caring

Overall rating is good, if it weren't for my parent's specific needs, it would be even better. I rate the quality of care a little lower because they are short of nursing staff and we've caught several blunders in meds. They don't keep good track of my Dad's blood sugar and because they can't give insulin on a sliding scale and are giving it solely on the clock which has caused some severe lows. For value of cost, it seems like we are paying a lot and would like to be able to trust that we (my sister) could just pop over once a week for a visit but she is having to go over more frequently to catch up on daily needs. The staff overall is great but wish we could tweak a few things!

Steve P

Memory Care

Family/friend

October 3, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great staff and a nice building

I am very satisfied with the recommendation that I received from aPlaceforMom. Carriage Crossing has been a godsend so far with my wife. The building and her room is always clean and the staff are great with her. The food looks good and it always smells awesome when I visit around lunch.

SC

Assisted Living

Family/friend

July 26, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Carriage Crossing Decatur

I recommend a place for Mom and Carriage Crossings to every one. Thank you for your service. I would highly recommend them to go visit. [name removed] is so wonderful to work with. When I had to put Mom on hospice, she worked with me so Mom could stay there.

Anonymous

Assisted Living

Family/friend

July 18, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
5.0

Carriage Crossing

Always ask about the communication between the staff and the family. The facility is friendly, the food is great, room sizes are large and it is a good value for the money! I would recommend Carriage Crossing to others looking.

Matt

Assisted Living

Family/friend

July 13, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Review for Carriage Crossing Decatur

I grew up in Decatur so I'm partial. There are good parts and bad parts. It's too bad because it was a great place to grow up.

Anonymous

Memory Care

Family/friend

May 20, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Our families experience

Overall I'm very happy with Carriage Crossing. I do believe they lack focus in a couple areas as described below. Very clean, though staffing challenges does affect their ability to empty garbage cans, vacuum residents rooms and clean carpets. The staff is very friendly and helpful. Happy with the quality of care for my mother, but she's not a lot of trouble. I do wonder if that's because they like her. While their food is pretty good, I believe they should know their audience a little better. Soft foods should be offered as alternatives to the special of the day. Ie; soups, mac and cheese, etc... since it's a memory care facility they need to be reminded they can order something besides the special meal. Many residents don't have or wear their teeth, crunchy large vegies are sorta lost on some. Smaller, softer vegies or sides are more appropriate (corn, beans, potatoes, rice, etc). We were very excited about the fact that this facility has daily activities, it appears that it's difficult to keep an activities director. Activities are important and seem to be more complicated than it should be. When I show up, many flock over to hang out with mom and I. While still expensive, this facility is still less expensive than most. And my mom is happy. Unknown what will happen when she runs out of money.

JB

Assisted Living

Family/friend

January 26, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
2.0
Care Services
3.0
Activities
2.0
Staff
4.0
Meals & Dining
2.0

Review for Carriage Crossing Decatur

I would say it is about average. I've seen better & have also seen worse. This facility was chosen because it was the closest one that had an availability for memory care coming from a hospital discharge. My preference would have been to have been able to utilize a facility closer to family & familiar surroundings (eg city) but nothing was available at that time. I have already transferred over medical providers to the new town & not really sure I would want to switch providers again if something closer opened up.

Larry W

Assisted Living

Resident/client

January 4, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

My wife & I have been residents for 3 years & feel our care has been very good and any issues or concerns have been addressed quickly!!!

Gloria J

Assisted Living

January 4, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Volunteer

Everyone is very friendly & caring. It is very clean & inviting. You can feel how much the staff cares for the residents. I would say it is the best in Decatur.

Donna B

Assisted Living

January 4, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Volunteer

Carriage Crossing is the best. The staff is friendly & hospitable. [names removed] make sure the folks are well cared for and very competent! The best!!

J R

Assisted Living

Toured community

January 3, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

I visited the facility recently. The staff is extremely nice and accommodating. The facility is beautiful and clean. I would say overall this is a beautiful place.

Jason W

Assisted Living

Toured community

December 28, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Toured - Great Senior Community!

This is one of the best senior communities I have toured. It looks like a boutique hotel. Great attentive staff and food is 5 star.

Laura

Assisted Living

Family/friend

December 28, 2023

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Marketing

I helped my parents select the community best fit for my grandmother. The sales gal we spoke to (I think her name was [name removed]?) was incredibly kind and helpful. She answered all of our questions without skipping a beat and made sure we were confident in the care being provided to my grandma. I was very impressed by her professionalism and her positive attitude. She really turned something that was scary for us into a better experience for all of us. I am happy with our selection.

Robin F

Assisted Living

Family/friend

December 21, 2023

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Best ever!

We have had the best experience! Every employee is so caring and friendly, very happy family and the best of all my parents love it!

Carriage Crossing Decatur

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Map of the neighborhood around Carriage Crossing Decatur

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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