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Carrollton Gardens

1029 Seminole Trail, Carrollton, TX 75007

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(866) 374-4058
7.7
Review score
31 reviews
Add review
7.7
Review score
31 reviews
  • 5 star
    58%
  • 4 star
    13%
  • 3 star
    10%
  • 2 star
    6%
  • 1 star
    13%
See all reviews
8.2
Review score
156 reviews
4 facilities
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Carrollton Gardens
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Carrollton Gardens
10 photos5 floor plans
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street view of Carrollton Gardens

Bruce

Child of resident/client

5.0 out of 5 stars

A Caring Place for Seniors in Need

They have a caring staff. Someone is always checking on my Dad and giving him reminders for everything from game time to meal time. They help Dad daily with dressing or changes as required. The facility is small and easy to get around in. Much less likely to cause resident confusion and getting lost. Plenty of extracurricular activities are planned on a daily basis and always on special occasions.

Read all reviews

Carrollton Gardens

Upon visiting Carrollton Gardens, you will find variety of activities and floorplans as well as multiple common areas that enable residents to feel that the entire community is their home. Our experienced team provides superior services, premium amenities, fine dining, and elder care to the Dallas suburbs.

Senior living options offered

  • Assisted Living
  • Memory Care

Carrollton Gardens

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Carrollton Gardens

7.7 out of 10
Review Score31 reviewsWrite a review
Overall Experience
3.9
Cleanliness
4.1
Friendliness
4.0
Care Services
3.8
Staff
4.4
Meals & Dining
4.1
Activities
3.8
Value for Cost
4.0

A Place for Mom has scored Carrollton Gardens with 7.7 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Carrollton Gardens has 31 reviews with an average "overall experience" of 3.9 out of 5.

Filters

1-20 of 31 reviews

Last Updated: 8/26/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

HK

Assisted Living

Family/friend

August 26, 2025

4.0 out of 5 stars
Verified Review

Great facility, but lacking in the meal dept.

Meals are lacking. Bowl of cereal for breakfast. Generic sandwiches for lunches.

Bruce

Assisted Living

Family/friend

May 8, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A Caring Place for Seniors in Need

They have a caring staff. Someone is always checking on my Dad and giving him reminders for everything from game time to meal time. They help Dad daily with dressing or changes as required. The facility is small and easy to get around in. Much less likely to cause resident confusion and getting lost. Plenty of extracurricular activities are planned on a daily basis and always on special occasions.

Scott S

Assisted Living

Family/friend

January 10, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

My Dad is enjoying his new home!

I am very satisfied with Carrollton Gardens. My Dad has been there a little over a month. The staff has been great and he was welcomed with open arms. The residents are very nice too and he’s fitting in great. He likes the food and the activities too. It’s really great for him to be social again. A+++ after 30 days! Thank you for helping me find this wonderful facility.

Greg T

Assisted Living

Resident/client

September 11, 2024

3.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
2.0

Overall experience

The majority of the caregivers are really good. However, sometimes it takes too long for a caregiver to respond today. My husband waited 40 minutes. That’s unacceptable. Laundry is done quickly but the room is not kept as clean as I would like. They do not have a chef here. The food looks to be mostly frozen and heated. Also, they serve dinner meals at lunch and lunch meals like sandwiches for dinner. I find that odd. Also, the place is old and in need of some updates.

Peggy

Assisted Living

Family/friend

January 4, 2024

2.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
2.0
Care Services
2.0
Activities
2.0
Staff
4.0
Meals & Dining
4.0

A nice community with room for improvement.

There has been a change in Management. They need more systems in place to assure residents are being cared for according to their care plan. Management seems weak and unorganized. Staffing is an issue, especially around the holidays. They did some nice family activities for the holidays.

Suzette

Assisted Living

Family/friend

August 22, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Very consistent services and kindness

Moving my father into assisted living was a difficult decision. The day of the move he was furious with me. [name removed] and her staff let my father lead the way on the move. When we arrived they had his dinner waiting for him with chocolate cake! He liked it so much the chef brought him two more pieces to his delight. The next morning, I called him to check on him and he told me "I am doing Great!" Had I know chocolate cake was the secret to his happiness I would have baked a cake myself before the move. He immediately settled in by meeting new friends, participating in the activities and enjoying physical therapy. The staff has consistently been available to him and me. The director and owners are on campus and are open to our needs and requests. My father states the food is delicious and there is nothing he wants because the staff is always available. I am very thankful we found Carrollton Gardens. I feel my father is safe, and taken care of. He now calls his new apartment his home.

Katherine

Assisted Living

Family/friend

February 9, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Do not have to worry about our loved one

We would absolutely recommend Villagio at Carrollton to other family's based on the experience we have had so far. When it comes to the quality of care the residents receive it is excellent. The meals and dining service is very good, the quality of the meals are the best and the two chefs they have there are amazing - we have never had a bad meal there. Our loved one really enjoys the different activities they have to offer and we do think the overall value for the money is great.

Anonymous

Assisted Living

Toured community

February 8, 2023

4.0 out of 5 stars
Verified Review

Review for Villagio at Carrollton

It was very clean. They were doing some remodeling. The people were older, and very quiet. I wasn't impressed by the food.

Anonymous

Assisted Living

Family/friend

December 8, 2022

2.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
3.0
Value for Cost
4.0
Care Services
2.0
Activities
1.0
Staff
3.0
Meals & Dining
3.0

Good overall

The facility is clean and quiet. They can improve with communication and quality of care. but I am disappointed at this time. Staff is weak.

anonymous

Memory Care

Toured community

October 14, 2022

3.0 out of 5 stars
Verified Review

Community Tour

Everything seemed okay on our tour. It’s a smaller community, and didn't seem to offer as much as a larger community we chose. Also the residents weren’t as talkative and friendly. But there was nothing wrong with Villagio that I could see, no red flags.

anonymous

Assisted Living

Toured community

April 5, 2022

3.0 out of 5 stars
Verified Review

Community Tour

Villagio at Carrolton was too small, and just not what we were looking for.

anonymous

Assisted Living

Toured community

February 28, 2022

3.5 out of 5 stars
Verified Review

tour review

Our family had an in person tour and the community is older so we knew it wasn't going to be the best fit. However the gal who did the tour was absolutely wonderful, but there was just not that many residents there. The internal courtyard has been destroyed by the big storm they had months ago, but when we came on the tour months later it still was not really picked up or cleaned out. You could tell this community is trying to turn things around and get back up on their feet. It is in a great looking neighborhood area and very reasonably priced.

Mary S

Assisted Living

Family/friend

October 12, 2021

5.0 out of 5 stars

I feel so comfortable here and I know mom is safe in their care. She is always clean and happy when I pop in to visit her. Great choice.

Diane F

Assisted Living

Family/friend

June 25, 2021

5.0 out of 5 stars

My mom lived at Villagio of Carrollton for 3 years. They took excellent care of her. The staff is loving and kind. I appreciate how well they treated my mom and our entire family.

Max and Bonnie S

Memory Care

Resident/client

July 30, 2020

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Grateful for Villagio

My wife and I moved here about 1 1/2 years ago. She needed more care and I just needed a nice place to be with her. The good news is she is doing great and as the saying goes happy wife, happy life. We have no complaints. The caregivers do so much for us, we are very grateful to have found Villagio. The activity director is wonderful too.

Greg A

Memory Care

Toured community

July 10, 2020

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Quality and a fair price

I toured this community and was very pleased with what I observed. My mom is currently in the hospital and then it looks like rehab, but our plan is to bring her here afterward. It's close to home, they did a great job helping me understand everything and the residents I observed appeared well and seemed to be happy. I'm anxious to get mom settled. Also, the price is very fair for the marketplace.

E R

Memory Care

Resident/client

July 10, 2020

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

I am happy

I have been at Villagio of Carrollton for a year now...time sure flies. I wasn't sure about moving into a senior home, but it has been a good thing for me. They make sure I'm taken care of, I get help I need. There are plenty of things to do and the staff is very good too. I do like the food, it's home made. I am happy.

Dorothy S

Memory Care

Resident/client

July 10, 2020

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Villagio is wonderful!

I am a resident at Villagio of Carrollton. I love everything about this community. The best thing for me is the activities we do. The art projects really are my favorite...The activity director pays attention to what we enjoy and makes it happen. I also like that I can have time to myself or join in if I want to. And the food is really good.

Asa H

Memory Care

Resident/client

July 7, 2020

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0

Great Place

I'm [name removed] and I am a resident at Villagio of Carrollton. They take good care of me here. I am always able to do something from bible study and singing hymns to planting flowers and vegetables in the garden courtyard. I like the food and my room is very comfortable. It's a good place.

Too Many Problems

Memory Care

Family/friend

June 20, 2020

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
1.0
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Unhealthy Environment

My mother suffered from cruelty and abuse during the nine months she lived at Villagio of Carrollton. Her room was infested with biting bugs and she was being eaten alive, but they insisted she was a "carrier" and somehow producing these bugs in her own skin. Ridiculous! When I refused a very poisonous skin treatment (which she did not need), they quarantined her in her bug-infested room for 5 days with NO TREATMENT of any kind, not even anything to soothe her burning, itchy skin. They even took away the aloe vera gel I brought her, so she took cold soda cans from her mini-fridge to soothe her irritated skin. Outrageous! Dermatologist confirmed that bites were from bugs in her environment, but Villagio didn't have the ability to find them. They kept treating for bedbugs, even though doctor and exterminator confirmed there were no bedbugs. After two months of this, my poor mother being quarantined and labeled "contagious" (which doctor confirmed she was NOT), I removed her from the facility. The mental abuse from being isolated and told she was to blame for the bug bites was horrific. The Executive Director, [name removed], should be removed from her position. Her cruelty and uncaring attitude are reprehensible. The Head Nurse, [name removed], actually tried to convince me that steroid cream was like antibiotics and had to be used for a full cycle of a certain number of days, which is the opposite of true. She wanted to keep putting steroid cream on my mother's healthy skin for three more weeks. Crazy! When I reached out to the corporate office, Cappella Living Solutions, for help, their Regional Director of Operations, [name removed], proved himself to be just as obtuse as [name removed] and [name removed], supporting their cruel and ridiculous antics. If you want a caring environment for your loved one where the leadership is smart enough to exterminate bugs and administer medication properly, DO NOT put anyone you know in Villagio of Carrollton or any Cappella Living Solutions property. Other than that, the staff themselves were very kind to my sweet mother. Unfortunately, the diet is pure sugar and carbohydrates. My mother gained about a pound a week--25 pounds in six months--living at Villagio of Carrollton. Dessert after both lunch and dinner, sugary snacks in the morning and afternoon, and too many carbohydrates in general is not a good diet for anyone, much less a senior adult. This facility does not know how to provide a healthy environment for a senior. Period.

Carrollton Gardens

Neighborhoods

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Map of the neighborhood around Carrollton Gardens

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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