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Chester Street Residence

1725 Chester Road, Royal Oak, MI 48073

For pricing & availability:
(866) 374-4058
8.7
Review score
62 reviews
Add review
8.7
Review score
62 reviews
  • 5 star
    72%
  • 4 star
    15%
  • 3 star
    5%
  • 2 star
    5%
  • 1 star
    3%
See all reviews
6.1
Review score
12124 reviews
26418 facilities
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Chester Street Residence
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Chester Street Residence
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street view of Chester Street Residence

Anonymous

Child of resident/client

5.0 out of 5 stars

Our families experience

My mom was pretty hard to handle. Don’t know what to say about the food, because my mom is very picky. Yes, we would recommend Chester Street Residences to other families based on the experience so far.

Read all reviews

Chester Street Residence

Chester Street Residence is located in the thriving city of Royal Oak, Michigan. Chester Street Residence is located in a historic neighborhood — nestled among lovely parks, natural lakes, and vast farms. The convenient access to Detroit leads to dynamic recreational opportunities, such as high-end shopping, dining, museums, and more. The lovely city of Royal Oak itself offers excellent things to do, like fishing at Lake St. Clair, grabbing drinks at nearby breweries and vineyards, or shopping for fresh produce at the local farmers market.

The goal of this community is to help residents stay healthy and live independently for as long as possible. They offer personal care services and individualized care plans suited to each resident's needs. The professional and caring staff is available round-the-clock to help ensure optimal care and coordination. They also offer home-cooked meals, prepared with dietary needs and preferences in mind. There's a large dining room where residents can gather together, and room service is available for those who would like to eat in their rooms. Other services include medication management and assistance with activities of daily living.

Chester Street Residence currently offers private and semi-private units which residents can personalize as they see fit. Wi-Fi access...

Senior living options offered

  • Assisted Living
  • Memory Care

Chester Street Residence

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Chester Street Residence

8.7 out of 10
Review Score62 reviewsWrite a review
Overall Experience
4.4
Cleanliness
4.6
Friendliness
4.7
Care Services
4.5
Staff
4.5
Meals & Dining
4.1
Activities
4.5
Value for Cost
4.5

A Place for Mom has scored Chester Street Residence with 8.7 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Chester Street Residence has 62 reviews with an average "overall experience" of 4.4 out of 5.

Filters

1-20 of 62 reviews

Last Updated: 7/16/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

July 16, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0

Our families experience

My mom was pretty hard to handle. Don’t know what to say about the food, because my mom is very picky. Yes, we would recommend Chester Street Residences to other families based on the experience so far.

Nathan

Assisted Living

Family/friend

July 14, 2025

4.0 out of 5 stars
Cleanliness
3.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Activities
3.0
Staff
4.0
Meals & Dining
3.0

Caring staff who make a tough transition easier

It's never ideal putting your parents into an assisted living facility. After taking countless tours to places in the Royal Oak area, we landed on Chester Street for our parents and were satisfied with the quality of care they received while there. The majority of the staff members are great people who truly care about their residents. Their job is hard, caring for multiple residents with a variety of issues, but they formed personal connections with both my parents and advocated for me when I could not be there. They wanted what was best for them and even attended their funerals when they passed away. If you are looking for a more intimate environment and where the owner is readily accessible to work through issues, then Chester Street is your place.

KS

Assisted Living

Family/friend

June 11, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

There for you

They were helpful and caring. Willing to help you out when other facilities only wanted to deal with easy going patients .Husband had Alzheimer's disease and at times was aggressive. Chester Street would address it and deal with it and not kick the patient out like some senior homes. I would recommend them and have already done so.

Anonymous

Assisted Living

Family/friend

May 28, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Overall nice community

What we like the most about the community is that the staff are very caring and compassionate. Yes, we would recommend the community to other families based on the experience so far

Bob Welch

Assisted Living

Family/friend

May 12, 2025

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Staff
5.0
Meals & Dining
4.0

Holistic Care

Chester Street residence has the perfect blend of physical care and medical support to address the demanding care needs for our Dad. While his last 6 months proved to be very challenging with multiple stays in the hospital, Chester Street handled all of the logistics, care and support needed to help provide the best comfort. This included helping to set-up hospice and ultimately helping when our Dad passed with navigating a range of needs. We had 24/7 support and it did not matter when we called someone was alway there to help guide us through the next hurdle.

Jennifer O

Assisted Living

Family/friend

May 2, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Family friendly atmosphere

Staff is super friendly... a nice family atmosphere... facility is looking tired. It could use a makeover... but I liked the fact that is wasn't overdone and it was small.

Anonymous

Assisted Living

Family/friend

October 30, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Owner is very caring and helpful!

The owner at Chester Street is very caring and helpful! A lot of places won't take combative patients but they were willing to help us! I would recommend Chester Street Residence based on our experience. The staff is very friendly and kind. Heart to heart hospice by the way is fantastic!

Anonymous

Assisted Living

Family/friend

July 26, 2024

2.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
3.0
Value for Cost
2.0
Care Services
2.0
Activities
1.0
Staff
3.0
Meals & Dining
1.0

Review for Chester Street Residence

I would not recommend Chestnut Street. The nursing care was sketchy and it was difficult to get a straight answer on the meds. The facility itself was fine, but smelled. The food was terrible.

Mary M

Assisted Living

Family/friend

April 2, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A Place for Mom review

I highly recommend this organization to everyone having difficulties placing their loved ones in an Assisted living facility ??. My Dad is doing great ! Now we just need his foot to completely heal so he can get more PT, OT and walking.

Annon

Assisted Living

Family/friend

January 9, 2024

2.0 out of 5 stars
Cleanliness
4.0
Friendliness
3.0
Value for Cost
2.0
Care Services
2.0
Staff
2.0
Meals & Dining
4.0

Very disappointing

I would rather not say anything other than that I am very disappointed. I expect loving care and treatment, particularly for patients who are suffering mental stress. Trained specialists are required for such patients.

WM Andrews

Memory Care

Family/friend

February 24, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

So far so good. These are going good for now with her and myself. Thanks so much for your help. I am back home now but will be coming back up to the community often Chester Street staff have been so very helpful for my loved one. [Name removed] and the other staff. They are my eyes and ears for now.

Sheila

Assisted Living

Family/friend

October 16, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
5.0

Glad I was recommended

My mom is receiving excellent care and is making progress with gaining her ability to walk. Her heel sore is getting much better and both the nurse and pt are managing my mom's progress. She is getting care she could not have found in any rehab center and our family is grateful

Philip M

Assisted Living

Family/friend

October 6, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Very caring.

The place is clean the food as wonderful the staff is friendly and took very good care of my mom it was a wonderful experience

Sharon Q

Assisted Living

Family/friend

October 6, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I had a wonderful experience

I can give this 5 stars, people were kind, a very clean site, friendly people

Joni M

Memory Care

Family/friend

October 6, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review

Great place

Patricia M

Assisted Living

Family/friend

October 6, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A Friends Mom

Each time I have gone to visit a friend, the staff has been wonderful, the facility is super clean, and the food is excellent.

Amy A

Assisted Living

Family/friend

July 18, 2022

5.0 out of 5 stars
Verified Review

My loved one was only at Chester Street Residence for a week before she passed, but we had a very good experience. The people there were very kind and very accommodating.

anonymous

Memory Care

Toured community

February 4, 2022

1.0 out of 5 stars
Verified Review

tour review

Our family had an in person tour and Chester Street seemed like a really nice community, but if you want to throw your money away, come here. The gentlemen we had the tour with seemed very dishonest and shady.

Ann H

Assisted Living

Family/friend

September 23, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

It lives up to what people believe a living situation should be for your loved ones that require help with their needs.

Chester Street Residences would be 10 stars, because the care givers there are truly amazing. The cleanliness, their friendliness and willingness to tend to all the residents needs is just incredible, we are over the top pleased. Our loved one is so happy there which is the most important thing. They are absolutely capable of providing any and all different types of care for the residents no matter their level of care.

ND

Assisted Living

Family/friend

September 22, 2021

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
0.5
Care Services
3.0
Staff
3.0
Meals & Dining
0.5

Beautiful facility, but beware.

Most of the care my loved one received was through hospice. So we didn't have much of an opportunity to interact with the residents. But the ones we did meet were very sweet. The facility was very clean. They were very good about that. But the food was horrible. And they just dropped the tray on the bedside table and walked away even though she couldn't even reach it or feed herself. I would suggest to anyone thinking about Chester Street, or any senior living facility, to read the fine print. There was a paragraph in the contract that said you must give 30 days notice to vacate. So when someone dies, you still have to give the 30 days notice and will be charged for the additional month, even if they're no longer living there. My loved one died alone because no one called me. It was a terrible situation. The director met me in her room the next morning to let me know how much I owed them. It's a bitter pill that I'm still trying to swallow. They also bad-mouthed the hospice care we brought in and pressured us to use the company that Chester Street recommended. So we had to deal with that transition as well during an already difficult time.

Chester Street Residence

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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