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Courtyard at McHenry

3300 Charles J. Miller Road, McHenry, IL 60050

For pricing & availability:
(866) 374-4058
6.9
Review score
54 reviews
Add review
6.9
Review score
54 reviews
  • 5 star
    55%
  • 4 star
    24%
  • 3 star
    11%
  • 2 star
    4%
  • 1 star
    6%
See all reviews
7.8
Review score
954 reviews
49 facilities
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Courtyard at McHenry
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Courtyard at McHenry
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Beth C

Child of resident/client

4.0 out of 5 stars

Peace of Mind

We feel the facility & staff are the best we've experienced. This is a lively, happy place & everyone has been so nice to us & especially my mother in law. The Doctor has been wonderful- he actually calls us & talks to us & gives genuine Healthcare direction. We have felt very at ease having our family member here.

Read all reviews

Courtyard at McHenry

The Courtyard at McHenry is an Independent, Assisted Living Campus with Memory Care located on 13 acres of gorgeous wooded property in the Heart of the Fox River Valley in McHenry, IL. With a quaint downtown district that offers historic buildings and specialty shopping, along with a variety of dining, life with The Courtyard at McHenry offers a small town feel in a growing community that's just an hour away from Chicago, IL.

Grandfathered into a specialized floating license, our studio, one bedroom and two bedroom apartments at our Assisted & Independent Living building can "FLOAT" services regardless of the care required.
Select your spacious suite and make it your own, you can truly age in place. A Memory Care building, built with purpose is included on this nature friendly property. Residents enjoy many great amenities including weekly light housekeeping, delicious healthy chef prepared meal programs, laundry services, on-site library and so much more while having peace of mind that they are being cared for in a secure and safe environment.

Our dedicated and caring team of professionals are highly motivated by our mission to create senior living experiences with our core values of integrity, compassion, quality and diversity....

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

Courtyard at McHenry

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Courtyard at McHenry

6.9 out of 10
Review Score54 reviewsWrite a review
Overall Experience
4.1
Cleanliness
4.2
Friendliness
4.2
Care Services
3.9
Staff
4.1
Meals & Dining
3.6
Activities
4.0
Value for Cost
4.1

A Place for Mom has scored Courtyard at McHenry with 6.9 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Courtyard at McHenry has 54 reviews with an average "overall experience" of 4.1 out of 5.

Filters

1-20 of 54 reviews

Last Updated: 8/26/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Ellen

Assisted Living

Family/friend

August 26, 2025

2.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
2.0
Care Services
3.0
Activities
3.0
Staff
2.0
Meals & Dining
3.0

My family's experience did not meet expectations

They are all in at the beginning but once you are there you are just a way to make money. I feel it was smoke and mirrors. It's a great place if you can 100% care for yourself and do not rely on following through on anything. I would only recommend this facility if your loved one can 100% care for themselves or if you have parents who look after each other. If you love one who need additional care which you pay for, it's not worth the money. The majority of the aids are caring but there are a few who need to find a new profession. I had one who was abusive towards my mother, that they did let go. The nurses and the nurse administrator are too busy and do not follow up so you need to stay on top of things. They had a wonderful activity director but she had left and after that I was not impressed. On the outside it looks impressive and when you get there they talk a great talk but be aware it's all smoke and mirrors

Anonymous

Memory Care

Family/friend

April 10, 2025

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Go someplace else

Courtyard ripped me off. I authorized a direct access to my checking scout. My wife died and her remains left the facility on [date removed] On [date removed] they debited my account for a months rent for April. I would tell others to go someplace else.

Beth C

Assisted Living

Family/friend

March 21, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Peace of Mind

We feel the facility & staff are the best we've experienced. This is a lively, happy place & everyone has been so nice to us & especially my mother in law. The Doctor has been wonderful- he actually calls us & talks to us & gives genuine Healthcare direction. We have felt very at ease having our family member here.

Pam G

Assisted Living

Toured community

February 15, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Staff
5.0

A Wonderful Welcome!

My family is in the process of finding a quality home for my mother who is in need of assisted living. Our positive experience quickly started with our first phone call! [name removed]not only took the the time to answer our questions thoroughly, her kindness and compassion was also well received. When we arrived for our tour, the residents shared their positive experiences and the atmosphere was lively and joyful. We felt that the residents and staff knew each other well and had a good working relationship. Mom loved the social calendar! We feel The Courtyard will be the right place for her.

Anonymous

Assisted Living

Family/friend

December 16, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Courtyard at McHenry review

The Courtyard at McHenry has a friendly staff, with beautiful and clean facilities.

Anonymous

Independent Living

Family/friend

August 21, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
4.0
Staff
4.0
Meals & Dining
1.0

Disappointed in the experience.

This facility was bought by someone else and it was a shortage of staff bringing agency staff they were rude and inexperienced. The food choices were terrible too. Lack and inexperience staff, lack of communication between staff and management. Really bad food for the residents!! I probably would not recommend them to others who are looking.

Anonymous

Assisted Living

Resident/client

June 19, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A Great Place to Live!

All are 5's. Courtyard is the best! Everyone who works here is caring and professional. I would absolutely recommend the Courtyard at McHenry community to other families based on the experience I have had so far.

Mark R

Memory Care

Family/friend

June 9, 2024

1.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
1.0
Activities
3.0
Staff
3.0
Meals & Dining
2.0

Very Upsetting

My wife entered the facility on [date removed]. She died [date removed] and her remains were moved to the funeral home the same day. When she entered I authorized the Courtyards to debit my checking account. On [date removed] they withdrew payment for March, and rent for April in the amount of $[removed] for All of April as wel as $[removed] for level of care. They ripped me off for $[removed] because they thought they could get away with it. I am meeting with my lawyer this week to discuss it.

anonymous

Assisted Living

Family/friend

August 3, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

wonderful place for mom!

All would be a 5- excellent! It is a wonderful place- my mom loves it because they are very personable- the staff is friendly and helpful and they paired her up with someone to do her meals with, and she now has friends!

anonymous

Assisted Living

Toured community

August 4, 2021

4.0 out of 5 stars
Verified Review

My review of Randall Residence of McHenry

Our family had a virtual tour experience and it was good, and the location was convenient it was on my way to work so i could be there if anything every happened. The lady who ran the place followed up with us multiple times which was nice.

VAV

Assisted Living

Family/friend

May 17, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great Experience!

Our mother recently moved into the Randall Residence. The staff was very helpful in making the transition a positive experience. Everyone was caring and treated us with warmth and kindness. During the registration process leading up to my mother’s move, [names removed] were super helpful and made this difficult transition very easy for us. Our family is happy that we chose Randall knowing that our mother is receiving excellent care. Kudo's to the entire staff.

Mike Rowden

Assisted Living

Family/friend

May 11, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

Randall Residence is great!

Our family had an unexpected need for help for a favorite uncle, and those of us who could help lived on the West coast. We called several places in McHenry, including Randall Residence, while our uncle was in the hospital. We needed to have everything ready for him so he could be transferred to rehab and then to assisted living. Our first contact was with the front desk, who referred to the Director of Sales & Marketing. The director was better than we ever could have expected. It was like speaking to a good friend or a friendly neighbor. She sent us the information the same day, and spoke with us several times before we arrived. When we took the tour, it was like meeting up with an old friend. Our uncle was given the same tour a few days later so he could choose where he wanted to be. The concierge, medical rep and maintenance man were all so very helpful, and made our Uncle feel welcome and comfortable. The day we moved him, each person who would be treating him visited.

Mary

Memory Care

Family/friend

September 26, 2020

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Your loved one deserves better!!

My dad was a resident for over 6 years. We loved the place until the current director took over. She is very unprofessional, uncaring and incompetent. The staff most are nice, but are untrained. I have many stories from the last few months but will tell the worst. On [date removed] my dad fell and went to the er. The nurse in the er informed me that Fox Point called and said he was no longer allowed back. My dad was never late on a payment, was a well liked 95 year old blind WWII vet. While going through my dad’s box of medication that they were giving him I found urefrigerated, expired and someone else’s medication.

Anonymous

Memory Care

Family/friend

February 27, 2020

4.5 out of 5 stars
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

Excellent Professional Staff

Our mother entered the facility with some significant medical needs. I have been impressed by the professional staff's attentiveness to her needs. Knowing that she is being cared for by people who take their responsibility seriously helps me to feel good about the decision to move her to this facility.

Anonymous

Memory Care

Toured community

March 25, 2019

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

Very difficult to communicate with. Never had follow up calls despite leaving a few messages. No one was there to meet me. The Chef did his best to walk me through things.

Anonymous

Memory Care

Toured community

January 8, 2019

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Very nice. Prices are reasonable. Drs available. Menu choice or option if you don't like menu item. Very well organized & cozy feeling. Staff seemed engaged with residents and a good idea of how to deal with dementia patients. Definitely put on your tour list.

Anonymous

Memory Care

Toured community

July 24, 2018

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

The room sizes were good! More like a true apartment. Residents seemed to be enjoying themselves. When talking with residents the only complaint was the food.

Anonymous

Memory Care

Toured community

July 21, 2018

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

People were friendly. But it was very run down in appearance. They have all that property and its overgrown. Carpeting looks like the original. It was a lovely building when it was new. I was there for an event. Very disappointing.

Anonymous

Memory Care

Toured community

January 9, 2018

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Very beautiful and clean facility

I took a tour at this facility and I liked it a lot. It’s a new facility so everything is updated. The staff was very nice and helpful. I wasn’t able to try the food but I saw that they had a lot of options available to choose from. The building looked sterile almost with how clean it was; everything looked beautiful. They had a few activities and even gave us a schedule with everything they provided. Ultimately, we decided against moving my Mom in due to the pricing.

Anonymous

Memory Care

Toured community

January 6, 2018

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Clean, friendly staff,very nice.

Courtyard at McHenry

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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