5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Staff

5.0

A place for Mom

We really liked Creekside at Shallowford. [name removed] was very nice, helpful, and knowledgeable taking time to explain the facility accommodations and availabilities. Unfortunately, there is no assistance available at this time to assist with costs associated with the monthly fees. We are checking into options available.

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

5.0

Staff

5.0

Meals & Dining

5.0

Great place for my mom

From the first that I entered the building until moving my mom in, everyone has been so nice and comforting to me and my mom. Mom was a little nervous when she first got there, but everyone including the residents help her to get comfortable and in the routine.

5.0 out of 5 stars

Verified Review

Review for Creekside at Shallowford

Nice facility every staff member nice. I have no complaints. I would recommend to others.

5.0 out of 5 stars

Verified Review

Review for Creekside at Shallowford

We haven't been back to Tennessee to see the facility. But [name removed] daughter-in-law reports that mom likes it - the food is good and the nursing staff appears to be attentive.

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Staff

5.0

Incredibly professional and helpful.

From first contact, staff and leadership were engaging and incredibly helpful as well as patient with us. Mom was so impressed after multiple visits and meals, she was not interested seeing any other loving communities.

5.0 out of 5 stars

Verified Review

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

5.0

Staff

5.0

Meals & Dining

4.0

This truly is a great place for mom. Great staff and a wonderful caring community

The Director [name removed] was amazing and very helpful getting he moved into a nice room. Yes we would absolutely recommend this community to other families based on the experience so far.

5.0 out of 5 stars

Verified Review

Cleanliness

3.0

Friendliness

5.0

Value for Cost

5.0

Care Services

4.0

Activities

5.0

Staff

5.0

Meals & Dining

4.0

Review for Creekside at Shallowford

Staff is friendly and communicates when something comes up that may need to be addressed. I would recommend.

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

5.0

Staff

5.0

Meals & Dining

5.0

Made Decision to Move Here

I had a wonderful tour and meal in my first visit. Executive talked with me over an hour - all questions were answered. I selected a two-bedroom suite. It was on an end hall, so that gave me lots of windows. My cat enjoys sitting on the window sills. The people are friendly and lots of activities. I like that it is back from the road, so it is a really quiet, peaceful place. And, of course, I love the food and staff. They are in the middle of a remodel, but they are doing everything they promised me.

3.0 out of 5 stars

Verified Review

Cleanliness

3.0

Friendliness

4.0

Value for Cost

3.0

Activities

3.0

Staff

3.0

Meals & Dining

4.0

-A nice community with room for improvements. depends on what you want.

They could improve by having someone here, in charge, 24 hours a day. People get locked out, ambulance drivers cannot get into patient room and no help to assist residents with any problems. They said it was run as a hotel.

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

5.0

Staff

5.0

Meals & Dining

5.0

Great place!

Creekside at Shallowford is wonderful. My dad lives there, and he loves the food, the activities, and the community. He still has his independence, and I am confident that he is safe and comfortable. The price is very reasonable.

4.0 out of 5 stars

Cleanliness

4.0

Friendliness

4.0

Value for Cost

4.0

Activities

3.0

Staff

4.0

Meals & Dining

4.0

Community

It was the best decision I’ve made for my Father. He is 88 but a very charismatic man. He loves to talk to people and the Creekside community welcomed him with open arms and he loves it! He feels like he has his own place and I see the independence that he displays more now that he’s amongst his community of people that are like him. Nice facility maybe a few upgrades and it would be perfect.

2.0 out of 5 stars

Verified Review

Cleanliness

1.0

Friendliness

3.0

Value for Cost

1.0

Care Services

2.0

Activities

4.0

Staff

2.0

Meals & Dining

2.0

How Can This Be?

I wouldn't consider unless there is absolutely no other way possible. It is terribly dirty; I had to scrub down the laundry facilities before I dare use it. Then no one keeps it clean. Food is almost poor; I don't know budgets and that's party of it. Food is NEVER hot. Soup is tepid. You can't sip a cup of coffee -- drink it right now or it's too cold !! And dirty dishes-- everyday!! I brought my own glass to every meal. It's that bad. The managers should be released immediately and go on search for a person who isn't afraid of getting their hands dirty. Literally! The senior manager seems to have minimal if any business sense. She isn't able to explain journals to residents-- and she created them. No more dogs were to be allowed when I came in August and lo and behold two dogs arrived (that's what forced us out of our home). The hallway stinks of dog. Apparently one dog owner allows his pet to toilet in the apartment. Some residents down my hall discard sanitary products in inappropriate methods thus the horrific odor in the laundry. Management knows this; she told me. But is anything done to correct.???? I think she may be afraid of her own shadow. She has absolutely no skill to manage this environment. You don't have to be modern, or trendy. But there is no excuse for this filth. Even poor people deserve decent treatment.

4.5 out of 5 stars

Verified Review

Really comfortable, definite upgrade!

He likes the apartment, the grounds, the neighbors, the food and the staff. The only negatives were the elevator, refrigerator and toilet trouble which are all being addressed. So far, so good!

3.0 out of 5 stars

Verified Review

Cleanliness

2.0

Friendliness

3.0

Value for Cost

3.0

Care Services

2.0

Activities

3.0

Staff

3.0

Meals & Dining

3.0

Review for Creekside at Shallowford

The location is perfect. It's near shopping and restaurants. Don't expect the food to be good or the menu to be very diverse. They do offer "light housekeeping" but are unable to keep the staff the do it. We found ourselves having to empty our own trash and clean the space for our loved one because there was no one there to do it. We were paying for "light housekeeping" that just didn't happen. Additionally we needed things fixed and light bulbs replaced. We ALWAYS had to ask multiple times. My loved one had her toilet overflowed. She reported it at 8am and at 5pm called me because her toilet wasn't fixed. I ended up fixing the toilet and then cleaning the mess. My loved one had to use the bathroom down the hall. My loved one is physically disabled, so this was disappointing.

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

5.0

Staff

5.0

Meals & Dining

5.0

Great place

It is clean the staff bends over backwards to help us with anything we need The food is good, we eat in an area that looks like a restraunt complete with waiters. They have shuttle service. The grounds are large, well maintained and you feel your in a park.

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

4.0

Staff

5.0

Meals & Dining

5.0

My brother-in-law has been monitoring my wife’s mother’s [name removed]. He has been very pleased.

My mother-in-law has been very pleased with the care she received. The meals were good as reported by her and my brother-in-law facilities are Clean and the staff is caring. She has made a few friends in the short time she has been there

4.0 out of 5 stars

Verified Review

Cleanliness

4.0

Friendliness

4.0

Value for Cost

4.0

Care Services

4.0

Activities

4.0

Staff

4.0

Meals & Dining

4.0

Creekside at Shallowford review

What I like the most about Creekside at Shallowford are the different activities they have for the residents as well as the meals and dining services. I would recommend this community based on the experience I have had so far.

5.0 out of 5 stars

Verified Review

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

5.0

Staff

5.0

Meals & Dining

5.0

Review for Holiday Creekside at Shallowford

Nice facilities and caring staff.

5.0 out of 5 stars

Verified Review

Cleanliness

5.0

Friendliness

4.0

Value for Cost

4.0

Care Services

3.0

Activities

4.0

Staff

4.0

Meals & Dining

3.0

Love this facility!

The office might recommend someone to befriend a new resident. They are very friendly , [name removed] is in the office and [name removed] is maintenance and does much more than that. He's great! I had to be very gentle with my mother in law and luckily someone I know lives there and kind of took her and made her feel like she had a friend. They can help with that too. I actually like the food, my mother in law isn't too crazy about it. I know it changed a little when they changed the head cook. And my mother in law doesn't eat pork for religious purposes so anything seasoned or with bacon or pork, she won't touch so it's mostly her that doesn't like that but there is a lot she likes as well.

5.0 out of 5 stars

Verified Review

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

5.0

Staff

5.0

Meals & Dining

3.0

Perfect fit!

The staff is very friendly. In one year there have been many changes to employees and managers but all have been friendly. I would say everything is great except for the inconsistency with the meals. They run out of food a lot, some things don't taste well sometimes like they are over or undercooked. But then sometimes it's great. That's why it's a 3 just not consistent.