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Crown Pointe Retirement Community

2820 S 80th St, Omaha, NE 68124

For pricing & availability:
(866) 374-4058
9.6
Review score
128 reviews
Add review
9.6
Review score
128 reviews
  • 5 star
    68%
  • 4 star
    19%
  • 3 star
    6%
  • 2 star
    4%
  • 1 star
    3%
See all reviews
9.5
Review score
7268 reviews
82 facilities
Best of Senior Living All Star
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Crown Pointe Retirement Community
SaveShare
Crown Pointe Retirement Community
18 photos3 floor plans
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Randy R

Child of resident/client

5.0 out of 5 stars

Mom feels comfortable here

We picked this because it has a “homey” feel. Down home and not to fancy. My mother is very comfortable here. It feels like home. Staff is friendly and helpful. Meals are good and there is always the anytime food and alternatives to main meals to choose from. Mom takes advantage of the 8am-6pm ice cream machine.

Read all reviews

Crown Pointe Retirement Community

Rustic, brick exteriors and wood-accent interiors create a cozy and welcoming atmosphere at Crown Pointe — a community offering independent living, assisted living, and memory care services in Omaha, Nebraska. Play a tune on the atrium’s piano, or spend chilly winter mornings warming yourself by the crackling fireplace. At Crown Pointe, we strive to provide residents with a low-stress and supportive environment, where they can age gracefully. With a variety of on-site amenities, daily activities, and friendly services available, there are plenty of ways to fill your days.

Crown Pointe now offers the Aegis Therapies EnerGize Your Life!™ program. This new program focuses on the complete well-being of residents of all interests and abilities. Through EnerGize Your Life!™, we can help increase your strength and independence while enhancing your overall quality of life.

Community Services and Amenities

At Crown Pointe, you don’t have to worry about maintaining a household. Our associates provide regular housekeeping and laundry services, so you can spend less time scrubbing dishes and more time exploring local attractions. We’ll even provide you with transportation services, so you don’t have to worry about fighting traffic.

We understand that maintaining a healthy diet can be difficult, especially for those...

Learn more about the Best of Senior Living awards and this year’s winners.

See all 2026 award winners

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

Crown Pointe Retirement Community

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Crown Pointe Retirement Community

9.6 out of 10
Review Score128 reviewsWrite a review
Overall Experience
4.4
Cleanliness
4.6
Friendliness
4.6
Care Services
4.5
Staff
4.7
Meals & Dining
4.4
Activities
4.6
Value for Cost
4.4

A Place for Mom has scored Crown Pointe Retirement Community with 9.6 out of 10 using our proprietary review score based on 66 reviews in the last 2 years. Over all time, Crown Pointe Retirement Community has 128 reviews with an average "overall experience" of 4.4 out of 5.

Filters

1-20 of 128 reviews

Last Updated: 10/3/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Independent Living

Family/friend

October 3, 2025

5.0 out of 5 stars
Verified Review

Review for Crown Pointe Retirement Community

They provided extra help when it was needed. The location is very convenient. I would recommend this community to others.

Randy R

Independent Living

Family/friend

September 26, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Mom feels comfortable here

We picked this because it has a “homey” feel. Down home and not to fancy. My mother is very comfortable here. It feels like home. Staff is friendly and helpful. Meals are good and there is always the anytime food and alternatives to main meals to choose from. Mom takes advantage of the 8am-6pm ice cream machine.

Daniel D

Memory Care

Family/friend

September 25, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Most Incredibly Kindhearted Staff ever encountered.

I came here to visit my Grandmother today, and as I sat here in the parking lot in tears because of what age is doing to her mind and body, I was beyond thankful for each of the people I met along the way to her room and as I left. I have been in several facilities throughout the years, and not once in my life have a left without a multitude of complaints about the way the staff members treated the patients and their visitors. But today changed that!!! I was greeted by a woman at the front desk who, though on a call she was kindly trying to get off of, politely asked me to wait a moment or two. She apologized and led me through the steps to sign up as a visitor, then gave me directions down to her floor. Once I arrived downstairs, the Staff inside her wing were incredibly loving and kind. You could tell they were compassionate about their jobs and the people they served. They were extremely respectful and polite every step of the way. Thank each and every one of you who work here.

Anonymous

Assisted Living

Resident/client

August 19, 2025

2.0 out of 5 stars
Verified Review

Crown Pointe Retirement Community

Bad: insufficient parking, food leaves a lot to be desired; many meals kitchen runs out of food in menu. Rigid rules in dining room; cannot get an appointment with powers that be regarding billing. We're been here almost two months & still do not haveaccess as to what our monthly charges are. Took two weeks to get the lock on our front door even looked & it still isn't working properly. Actually I could go on, but why bother. I'm sure we will be looking for another assisted living in the near future.

Dave D

Memory Care

Family/friend

June 18, 2025

5.0 out of 5 stars
Verified Review

Crown Pointe Retirement

We selected Crown Point not because it was the best of all the other ones, but it was close to my home which made it convenient for me to visit. The price was right and the staff was excellent. My Wife shared an apartment which made the cost more affordable. She and her roommate each had their own separate bedroom and separate bath and a large living room. I don't remember exact sizes of the rooms but they were nice sized.Had plenty of room in the bedroom for a chest of drawers, end table and lamp, her favorite rocking chair and a huge closet. It was really nice there. The living room was large enough to have a full-size couch +2 recliners and end tables and a large TV and cabinets for knick-knacks and kitchen sink and refrigerator and plenty of cabinet space. The living room also had room enough for a decent size round dining table.

Anonymous

Independent Living

Resident/client

June 16, 2025

4.0 out of 5 stars
Verified Review

Safe secure place

1. 4 felt safe the whole time. Staff is pretty incredible and dept. heads are approachable 2. the facility is clean and fairly odor free. 3. what attracted us to this facility was the staff and their friendliness 4. I've had challenges with my immunity and have made requests to the hskp department. to have staff wear footies while in our apartment so that they minimize bacterial & viral spread from other residents. I'm not sure if they were in-serviced of my needs as I had made repeated requests. So, we take care of our own housekeeping, which is unfair as we pay the same amount. 5. the administrator is very approachable 6. the food is like school lunches, no real turkey for Thanksgiving, but there are off menu items that are available 7. activities staff are incredible and observe any and all holidays, special events, birthday for all residents, daily activities, including religious events require a full calendar. It's just amazing the amount of work they put in to provide activities. There is also a token program for incentive to participate, and the tokens can be redeemed in the "energy bucks" store for candy, cards, clothes, jewelry, et. al. 8. good value

Connie D

Assisted Living

Family/friend

May 28, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Crown Pointe Retirement Community

The staff knew their patients and called them by name. I would go back there today if I needed help. The apartment was bright and had two good sized rooms. The dining area was also full of windows. My husband was not big on activities but they had plenty of activities. We were in memory care and they had their own activities plus there were other activities on the main floor if you wanted more to do.

Anonymous

Assisted Living

Family/friend

May 14, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

first class facility

What we like the most about Crown Pointe is that it has a nice cozy feeling to the facility. Yes, we would recommend the community to other families based on the experience so far.

SS

Assisted Living

Family/friend

May 8, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Crown Pointe Retirement Community

[name removed] felt the food was very good and liked the choices on the menu. She enjoyed the activities. The employees were very kind to her.

Jenny B

Assisted Living

Family/friend

April 30, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Visit my mom

I moved my mom in from a recent hospital stay. The entire process was made easy. I am so thankful they had an opening. The wide range of activities they offer is amazing. I am so happy with my decision.

Jan

Assisted Living

Resident/client

April 30, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
3.0

Warm, friendly community

What we like the most about Crown Pointe is the friendly people and there are a lot to do. Yes, we would recommend this community to other families based on the experience we have had so far.

Anonymous

Assisted Living

Family/friend

April 30, 2025

1.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
3.0

Would not recommend

The care provided to my mom was not good! We consistently had to clean up her room. They did not regularly help her with incontinence issues and left dirty incontinence items in the room that we had to clean. She was never taken outside the memory care unit. They seemed to not pay much attention to any of the residents. Not sure if they just were not equipped to provide appropriate care or what. After we voiced concerns, the care seemed to go downhill. The eventually put her on hospice care, but that did not seem to help much either. After telling us that they would not ask her to leave, they sent us a notice giving 30 days to move her. We moved her to a facility in West Des Moines, IA and the level of care was night and day!! I would never recommend anyone sending their loved one to Crown Pointe.

Anonymous

Assisted Living

Family/friend

April 11, 2025

1.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
3.0
Staff
1.0
Meals & Dining
4.0

Review for Crown Pointe Retirement Community

Overall experience (Higher level staff mishandled my loved one's Alzheimer's care in assisted living. They misinterpreted her actions, and only thought in absolute terms which led them to jump to detrimental conclusions. Their responses were very inappropriate for someone with dementia and caused my loved one much added anxiety.) Cleanliness of the facilities -(The unit and common areas were all clean) Quality of care - (Incompetent in caring for residents with dementia.) Administrative staff (Very unprofessional, volatile, poor communicators, unethical and very profit driven) Activities (A more regular exercise class should be offered to promote routine well being. More supervision should be available for first time participants in activities.) Value for the money (Added costs after moving in were uncontrollable.)

Tammy J

Assisted Living

Family/friend

January 25, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Very impressed overall

Honestly, I'd rate each category a 5, except the food & the only reason is - a better variety would be better. Also have menu options for diabetics. I've been very impressed with everything else.

Mark K

Memory Care

Family/friend

January 1, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

My grandma lived there

Near the end she wasn’t very verbal but always smiled at meal times and doing activities. Staff would always recognize family when they stopped by and were always kind despite the affects of Alzheimer’s she was suffering from.

Briton J

Assisted Living

Family/friend

January 1, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great place

I went to visit my Great-Grandmother and the community was clean and looked nice! There were a lot for Christmas trees that really brought out the Christmas spirit. The food was great tasting. They gave us choices for the entree and also had multiple desserts.

Mia W

Assisted Living

Toured community

January 1, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Great Facility

Very friendly staff, responsive, and willing to help! So many choices for food and all are great.

Terry S

Assisted Living

Family/friend

January 1, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Excellent staff

My loved one moved in about 3 months ago, best decision. The whole staff is so caring, and really take care of grandfather. He really enjoys the meals and variety. He enjoys the activities, especially their weekly happy hour. Met so many nice people.

Page M

Independent Living

Family/friend

December 31, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Nice place

I can’t say enough about Crown Pointe. The food is great and there are so many activities that my sister is able to do. She no longer has to cook or clean and she just gets to live her best life. I would recommend this community to anyone.

Lola K

Independent Living

Family/friend

December 31, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A good place to live

I have visited my mom at Crown many times and everyone is so nice. The place is very clean and the food is good too. My mom enjoys the people here and has made lots of new friends. If your looking for independent lining it’s a great community.

Crown Pointe Retirement Community

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Map of the neighborhood around Crown Pointe Retirement Community

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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