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Eden Vista Madison

1601 Wheeler Rd, Madison, WI 53704

For pricing & availability:
(866) 374-4058
7.5
Review score
44 reviews
Add review
7.5
Review score
44 reviews
  • 5 star
    38%
  • 4 star
    34%
  • 3 star
    14%
  • 2 star
    7%
  • 1 star
    7%
See all reviews
7.7
Review score
683 reviews
29 facilities
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Eden Vista Madison
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Eden Vista Madison in unit seating area
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street view of Eden Vista Madison

Susan S

Child of resident/client

5.0 out of 5 stars

Review for care of [name removed]

The entire staff at Eden Vista were absolutely outstanding. All of the younger helpers were so friendly and courteous and kind to my mom. The nursing staff and management staff did everything we asked and helped us through the entire process. It was a very peaceful and caring ending of life for my mom.

Read all reviews

Eden Vista Madison

Wickshire Madison in Madison, Wisconsin, provides assisted living services in a fun environment. Located just minutes from downtown Madison near area attractions, residents can enjoy the charm of this wooded campus along with nearby amenities. Residents receive personal care services and assistance with activities of daily living, while remaining as independent as possible. Residents can choose between a studio or one-bedroom apartment, and are encouraged to bring their pets along.

At Wickshire Madison, residents enjoy a true culinary experience at every meal where dietary restrictions are accommodated. Residents are encouraged to participate in on-campus activities to meet new friends, exercise, and find a new hobby. With several cozy common areas on campus, residents can also relax and enjoy the day in comfort, style, and care.

State Licensing Information

To explore the licensing information and compliance histories of senior living communities in the state of Wisconsin, visit the Wisconsin Provider Search directory.

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Senior living options offered

  • Assisted Living

Eden Vista Madison

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Eden Vista Madison

7.5 out of 10
Review Score44 reviewsWrite a review
Overall Experience
3.9
Cleanliness
4.0
Friendliness
4.3
Care Services
3.9
Staff
4.2
Meals & Dining
3.5
Activities
3.6
Value for Cost
4.1

A Place for Mom has scored Eden Vista Madison with 7.5 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Eden Vista Madison has 44 reviews with an average "overall experience" of 3.9 out of 5.

Filters

1-20 of 44 reviews

Last Updated: 5/2/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

May 2, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Highly recommend

Eden Vista Madison is a great facility.

Susan S

Assisted Living

Family/friend

December 6, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

Review for care of [name removed]

The entire staff at Eden Vista were absolutely outstanding. All of the younger helpers were so friendly and courteous and kind to my mom. The nursing staff and management staff did everything we asked and helped us through the entire process. It was a very peaceful and caring ending of life for my mom.

Anonymous

Assisted Living

Family/friend

July 16, 2024

2.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Staff
5.0
Meals & Dining
3.0

Our family would recommend Eden Vista if fully staffed.

Our family member was declining quickly and the staff did the best they could to keep her there. They are severely understaffed. It took 3 months to get her first & final bill. Our family member died shortly after her admission, not related to the care she received.

Rhonda M

Assisted Living

Family/friend

September 25, 2023

1.0 out of 5 stars
Cleanliness
2.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Activities
2.0
Staff
2.0
Meals & Dining
2.0

Overcharging a resident for over a year. No end in sight.

When Eden Vista took over management, they started overbilling us $[removed]/month. This was because our original contract was for a larger room with a kitchenette. The resident moved into a smaller apartment a few months after move in when a smaller unit became available which was $[removed]/month less. No new paperwork was completed, we just were billed less each month. The new management came in and has billed us for the amount of the bigger room and no amount of inquiries or complaints has changed the invoicing. We are promised refunds but the billing has not been corrected nor a refund of over $[removed] been received for over a year. We've had to cancel autopay. Watch your funds if you choose to use this facility for your loved ones. Claims court is our next step.

Anonymous

Assisted Living

Family/friend

September 25, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
4.0
Value for Cost
1.0
Care Services
2.0
Activities
1.0
Staff
2.0
Meals & Dining
2.0

Review for Eden Vista Madison ( Eden Senior Care )

We picked this community, because it was the only place we could afford. It's mediocre at best.

anonymous

Assisted Living

January 26, 2023

2.0 out of 5 stars
Verified Review

Better for healthier residents.

I think Eden Vista is appropriate for some people. But they assessed my person, assured us they could care for him, and then did not have the personnel to do so. I would not recommend it for somebody who is very sick. But for folks who are still fairly independent and don't need a lot of care, I think it would be fine.

Anonymous

Assisted Living

Toured community

January 12, 2023

4.0 out of 5 stars
Verified Review

I toured this community and it seemed nice enough. However, we scheduled our tour for a weekend day. The Director wasn't there and the lady that gave us the tour wasn't very knowledgeable. She was a bit unorganized and didn't seem prepared for our tour, didn't have a price sheet or any materials to give us. I could understand a little more if we'd just been a walk in, but our tour was scheduled. They did also seem to be short staffed.

Lori Shilts

Assisted Living

Family/friend

November 25, 2022

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
4.0
Meals & Dining
1.0

Bad experience

We had my mom at the facility before it was purchased by Eden Vista, but she moved out in mid October and was due a credit for the remainder of the month,. Not only have they not returned the balance of the prorated monies, they tried to deduct for November, when she wasn’t even living there! It’s been a nightmare and no one is taking ownership of the problem and they are not responding to my calls, emails, and texts. I’ll be filing a report with the BBB next.

Anonymous

Assisted Living

Toured community

November 9, 2022

1.0 out of 5 stars
Verified Review

I Toured This Community

This staff was not there for the appointment when I had scheduled a tour to see this community.

Terri

Assisted Living

Family/friend

November 2, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
3.0
Staff
5.0
Meals & Dining
4.0

Relieved Knowing She's in Good Hands

The staff are very caring, and they work very well with our family. Our loved one has had a lot of issues, and they have kept the lines of communication very open. They work well to get her what she needs and to manage her personality when she can be a bit difficult. The facility is a little tired and could use some refreshing, although it was just purchased by another company, so hopefully they'll make some updates. But it's clean, and everybody is well taken care. The building is far less important to me than the care and the services. They focus on the people, which is what matters most.

Scott

Assisted Living

Family/friend

October 11, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Staff
4.0

Our Experience at Wickshire Madison

The care and overall experience has been fine. It's pretty much what I expected for assisted living.

Alex

Assisted Living

Family/friend

July 25, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Great Economical Choice

It was a great community for somebody who is still more mobile and who wants to have engagement. Unfortunately my loved one was a little more declined and just needed more assistance than some of the other residents.

anonymous

Assisted Living

Toured community

May 16, 2022

4.0 out of 5 stars
Verified Review

Tour experience

The manager was very kind and friendly towards us and also with the residents that he was interacting with during the tour. The facility itself was not maintained well which was the reason my loved one did not want to go to this facility.

anonymous

Assisted Living

Family/friend

March 22, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

Highly recommend

They have been amazing. The facility does not look like assisted living, it looks more like an apartment complex. I only have seen his room and it is a really good size. I would definitely recommend Wickshire Madison to other families.

anonymous

Assisted Living

Toured community

February 24, 2022

3.0 out of 5 stars
Verified Review

tour review

Our family had an in person tour and the staff were all great, we did like how the rooms were bigger then a previous community we looked at, but we just did not think this was going to be the right place. We did not really like the layout of the community, it is two floors which is fine but it just seemed pretty dark and not very inviting.

Linda W

Assisted Living

Family/friend

December 17, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
4.0

Feel secured with our loved one being in Wickshire - excellent care, clean and staff are friendly, and knowledgeable

Our first impression right away was just how friendly the staff members were. We also interviewed the executive director twice before placing our loved one there and she passed with flying colors. She always responds to our questions, and always reaches out to us by phone or email.

Anonymous

Assisted Living

Toured community

July 14, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Nice facility in a quiet area. Jessica was very helpful in making the admission process understandable and convenient.

anonymous

Assisted Living

Family/friend

May 20, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Staff
4.0
Meals & Dining
5.0

Overall it has a been a very good experience

Our loved ones have only been there for about five months, and so far it has been a good experience. At this point the interaction and attention to detail of the needs of the residents have been excellent, they have done a good job. The community is mostly clean, there is a couple things they could do to make it more presentable. Our loved ones had not complained about the food so we have to assume it is pretty decent. The activities are coming back but our loved ones still have had minimal interaction.

Anonymous

Assisted Living

Family/friend

June 8, 2020

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0

Frustrated at best

It is cheap but you get what you pay for. Room size is fine. Food quality is passable at best. The staff is inconsistent in what they say and what they do. They are not good at communicating. The parent company is getting better at communicating to the families. The community level still is not consistent in their messaging about daily changes around Covid-19.

Anonymous

Assisted Living

Toured community

June 5, 2018

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

This is a very lovely place in a beautiful setting. The guide was warm, friendly and understanding, the residence was very clean and odorless, the décor is beautiful and there are many inviting common areas and activities.

Eden Vista Madison

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Map of the neighborhood around Eden Vista Madison

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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