3.0 out of 5 stars

Verified Review

not the best for a Memory Care patients that need more help

This location is best suited for the easiest to handle clients needing the least amount of help. Not great for more difficult dementia patients. Med Techs administration of medicine is inconsistent between techs. Sometimes meds are not given causing chaos for the patients. Sales & staff build different expectations. Sales says no problem to everything. After you are checked in the response from the staff doing the actual work is quite different. Their sister location Vista Gardens does a much better job in communicating expectations and actually following through with difficult patients.

3.0 out of 5 stars

Verified Review

Review for Ivy Park at Escondido

I did not care for Ivy Park. My Mom was in Memory Care at Ivy Park. The home had a real lack of leadership and training of their employees and they were always short staffed. The Ivy Park management team for Memory Care liked to hide behind closed doors and was very unapproachable. No teamwork at Ivy Park and no guidance or interaction from upper management. Hopefully things will change for the better there soon, because it is a beautiful facility.

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Staff

5.0

Meals & Dining

5.0

Review of Ivy Park Assisted Living

I moved a very good friend of mine into Ivy Park Assisted Living about 6 weeks ago. I leased a Studio Apartment for him. The facility is lovely. It is absolutely sparkling clean and feels like a hotel. It is decorated very tastefully. The staff and employees are extremely respectful, nice and compassionate. I highly recommend Ivy Park.

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

3.0

Staff

5.0

A very good option for people who are finding living in their own home too difficult to manage.

This is a lovely facility with a beautiful garden and an elegant and large indoor areas with the feel of a luxury hotel. The staff were friendly as well as professional. The food we were offered was delicious and well prepared and presented. There are lots of activities should one wish to use them. The units we saw were one bedroom units. There were two bedroom units which were not available so we could see them. They also have a a Memory Care section which is helpful if a spouse needs this service and if the other spouse needs a more active lifestyle. I liked the facility a lot.

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

4.0

Care Services

4.0

Activities

5.0

Staff

4.0

Meals & Dining

5.0

Ivy Park Escondido

The staff at this facility was very nice and accommodating, made it very easy to transfer my family member in. The facility is very nice and clean and many activities to join in. The rooms are bright and just enough space. We moved in before Christmas and the facility was all decorated and had many activities for the season. We are happy we chose this facility and are secure knowing our family member is getting very good care.

2.0 out of 5 stars

Verified Review

Beautiful facility if your resident needs very little care and very good natured.

Friendly sales staff. Inaccurate contracts that they tell you to disregard stating that certain furniture is included but they say that's not true for that location. Very clean Staff is friendly and Quality of care is fine. If you have a low needs patient. It seems like they're cherry picking the easiest clients that take the least work. Good business model. Just something to be aware of. Value for cost was terrible TBH. Even though he was there for one week before, they complained that he needed to go back to the hospital for further help as he was too much for them to handle even though they evaluated him. We got no credit for those 3 weeks. And only got a prorated portion of the enrollment or commission I.e community fee back after notifying them that it's state law that requires them to return it. Initially they were going to give nothing back which is a clear violation of state law and my suspicion is they have done this to many others. Given the financial deception, I can't in good conscience give them anything more than a 2. If they had been honest and following state laws and with more accurate contracts than I would give them a 4. The lack of a point from a 5 is due to their choosing the easiest possible clients and not being forthcoming of their unwillingness to work with and help a new resident assimilate. Any resident that may be considered difficult should probably stay away. Read the contracts closely and know your rights when it comes to state law and refunds.

3.0 out of 5 stars

Verified Review

Cleanliness

5.0

Friendliness

5.0

Value for Cost

3.0

Care Services

1.0

Activities

5.0

Staff

2.0

Meals & Dining

4.0

Hoping for improvements

The care team has had many issues getting to the clients in a timely manner waits of 11/2 hour due to understaffing. It was our understanding that we would only have to wait 5 to 7 minutes after a service call unfortunately that has not been our case. They have just recently changed him so most of my complaints are about the caregivers or lack there of the shortage so hopefully it will be resolved with the new ownership. That is our hope.

5.0 out of 5 stars

Verified Review

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

4.0

Activities

5.0

Staff

5.0

Meals & Dining

4.0

A Resident's Family Perspective

Beautiful facility that's well kept, very friendly staff, with great communication to families. No nickel and diming over "point system" for care, instead everyone pays a bit more for rent and less for variable care levels. I like that it's right next door to my father's church so he can go every Sunday. And that they have consistent, reliable transportation for wheelchair bound residents. They also have a nice, well stocked cafe for residents and families to come get free coffee and snacks. And they have a lot of activities for residents to engage in daily, if they want.

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

5.0

Staff

5.0

Meals & Dining

5.0

Excellence!

From the time my mother arrived with the red carpet entrance to the last days of my mom, we have received nothing but the best care for her. Everything is included and the senses are so titillated at the very entrance of this facility. The expectation of all, staff and residents, is love and caring with every smile and greeting. All staff treated mom with so much love and caring that she appreciated those moments all the way to her last hours. Mom noticed that is was quiet and calm. All her needs were met with smiles and warmth.

5.0 out of 5 stars

Verified Review

Community Tour

Felicita Vida was really beautiful. It was super nice, like a five-star hotel. It was one of the nicest places I toured. The building itself was fairly new, and all of the interior was very modern, current, and clean. It was a two-story, so it was low and spread out. They had a lot of outdoor areas. It was a really, really nice place. The staff were helpful and friendly. Budget was the only concern for us.

4.0 out of 5 stars

Verified Review

Cleanliness

5.0

Friendliness

4.0

Value for Cost

5.0

Activities

4.0

Staff

4.0

Meals & Dining

4.0

A good place for a loved one

We would recommend this community to others. We had a small problem receiving our invoices for a couple of months through the billing department but that has been squared away.

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

5.0

Staff

5.0

Meals & Dining

5.0

Extremely pleased with Felicita Vida Senior Living for my Mom

It can be difficult to find the next living arrangements for your parent under the most normal of circumstances. During a pandemic it caused me much anxiety until I found Felicita Vida Senior Living. After another broken hip and diagnosis of late onset Alzheimer's, I started looking to place my Mom in an assisted living facility with memory care. No boring details, but I found Felicita Vida Senior Living and could not be happier. Every step of the way, they have guided me and helped make my decision an easy one. I was given a face-time tour of the grounds and facilities by the Sales and Marketing director to show me how Mom would be taken care of and where she would be spending her future days and nights. On the day of transfer from the SNF, Felicita Vida employees greeted Mom with smiles and as much interaction as allowed by Covid19 protocol. Mom is happy to be there and getting all the attention from the friendly staff. Many thanks to all at Felicita Vida!

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

5.0

Staff

5.0

Meals & Dining

5.0

Most beautiful and loving Assisted Living Community

Having worked adjacent in this arena, I am very familiar with how big of a decision this can be and fearful I was trusting a community like this with our mother at the end. From my experience not only with our intake help [name removed] all of the care staff and facilities staff this community has I would have given them a 10 out of 5! They are not only attentive but truly care about their residents in a way I have never seen. The grounds are beautiful the rooms and inside common areas are like brand new high end apartments. Especially during these trying times of this horrible epidemic. Every person there is highly trained and just absolutely wonderful to work with. I can’t thank the Executive Dir [name removed] enough for all that she did in our mother’s compromised state of mental health. As well as her assigned care givers that just sat with her through the night to get her adjusted when we couldn’t be there!! Thank you all so very much. Thank you hero’s for all your work!!

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Very Nice place, well organized, well keep, rooms look nice, lots of things to do.

1.0 out of 5 stars

Cleanliness

1.0

Friendliness

2.0

Value for Cost

2.0

Care Services

0.5

Activities

0.5

Beware of memory care facility

Just received 2 ambulance bills from City of Escondido for my father that was a resident at Felicita Vida. They totalled over $4,000. Felicita failed to provide them with my father's insurance information and therefore he was billed personally at the facility where he no longer resides. Again, he was there in June, 2019, for only 5-6 days and spent 2 of the evenings in the emergency room because of Felicita's inability to take care of his dementia related problems. So the City just sent the bills for JUNE to my father personally at Felicita Vida. They in turn crossed out the address and forwarded them on to the family. They still have all his medical information, so why didn't they provide this to the City either now or when the incidents happened? Another example of poor organization and run facility. Please be aware of the inability of their care regarding dementia related patients. They are not trained nor staffed properly. My father is currently residing at Silverado Memory care in Escondido and is doing wonderful. ALL of their staff are completely trained in memory care and dementia related patients and treat everyone with such compassion. He is happy, well fed, clean, and engaged. Remove review 1.0 star rating 7/19/2019 Previous review This facility is better suited for someone only needing assisted living. If actual memory care is needed due to dementia, especially if your loved one has any type of outbursts, please take them to Silverado Escondido Memory Care Community in Escondido, CA. All of the staff are fully trained and equipped to handle even the most difficult of patients. Please keep in mind, anyone with dementia has no control over their actions or thoughts. Felicita Vida does not have the staff or training to provide the care of a dementia patient. After my father being there less than one week, two evenings in a row I was called at 2am and said they were sending him to the emergency room because of his behavior. This was after they said they could handle any type of dementia patient. They suggested Silverado Escondido Memory care as a better place for my father. Silverado is expensive, but your loved one will have the best of care and treated with love and compassion. For your loved one's sake, find a way to afford it and avoid the stress and confusion on them being sent to the emergency room and then eventually being moved to another facility. I no longer lay awake at night worrying whether my father is being treated well and is safe. Read less

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Very nice staff and the residence all seemed very happy. The living spaces are nice and clean. Beautiful location with many activities. Pets are welcomed with approval.

5.0 out of 5 stars

Verified Review

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

A Tour With a Different Community

The tour I had was fine. It was a good view of the community. Everything is saw was good. I was looking for a place that was more small with the homelike atmosphere. The person I met with was nice and professional.

5.0 out of 5 stars

Verified Review

Cleanliness

5.0

Friendliness

5.0

Value for Cost

4.5

Care Services

5.0

Activities

5.0

Bumps moving in but great since then

Felicita's caring and attentiveness to my Mother's needs has been wonderful. There were some issues with her moving in process, but since then, everything has been exceptional. I am so relieved and grateful to have my Mother in their care.

4.0 out of 5 stars

Verified Review

Cleanliness

4.0

Friendliness

4.0

Value for Cost

4.0

Good first impression

We toured this community when looking for a place for my father. It was very nice during our tour and well maintained.The staff was friendly and able to answer our questions. We just didn't feel like it was the best fit for my father and chose another community in the area.

4.5 out of 5 stars

Verified Review

Cleanliness

4.5

Friendliness

4.5

Value for Cost

4.5

Care Services

4.5

Activities

4.5

Felicita Vida

We were very impressed with Felicita Vida. It has a resort feel and lovely garden areas and caring staff. We chose Felicita for our mother because we felt they would take care of her as one of their family! Come and check the facility you will be glad you did!

Felicita Vida Senior Living

Community Details

Senior living options offered

Pricing

Base fees by care type

Reviews

for Felicita Vida Senior Living

not the best for a Memory Care patients that need more help

Review for Ivy Park at Escondido

Review of Ivy Park Assisted Living

A very good option for people who are finding living in their own home too difficult to manage.

Ivy Park Escondido

Beautiful facility if your resident needs very little care and very good natured.

Hoping for improvements

A Resident's Family Perspective

Excellence!

Community Tour

A good place for a loved one

Extremely pleased with Felicita Vida Senior Living for my Mom

Most beautiful and loving Assisted Living Community

Beware of memory care facility

A Tour With a Different Community

Bumps moving in but great since then

Good first impression

Felicita Vida

Neighborhoods

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Other Senior Housing in Escondido, CA

Felicita Vida Senior Living

Community Details

Senior living options offered

Pricing

Base fees by care type

Reviews

for Felicita Vida Senior Living

not the best for a Memory Care patients that need more help

Review for Ivy Park at Escondido

Review of Ivy Park Assisted Living

A very good option for people who are finding living in their own home too difficult to manage.

Ivy Park Escondido

Beautiful facility if your resident needs very little care and very good natured.

Hoping for improvements

A Resident's Family Perspective

Excellence!

Community Tour

A good place for a loved one

Extremely pleased with Felicita Vida Senior Living for my Mom

Most beautiful and loving Assisted Living Community

Beware of memory care facility

A Tour With a Different Community

Bumps moving in but great since then

Good first impression

Felicita Vida

Neighborhoods

Other Senior Housing in Escondido, CA

Your privacy, your choice