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Franciscan Court

1996 Franciscan Way, West Chicago, IL 60185

For pricing & availability:
(866) 374-4058
9.6
Review score
94 reviews
Add review
9.6
Review score
94 reviews
  • 5 star
    60%
  • 4 star
    23%
  • 3 star
    11%
  • 2 star
    6%
  • 1 star
    0%
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Franciscan Court
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Franciscan Court
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Anonymous

Child of resident/client

5.0 out of 5 stars

Franciscan Court

Not too big and impersonal. Staff very friendly. Residents eat at assigned tables so "table mates" get to know each other pretty well. Residents are encouraged to take all their meals downstairs and hang out with other residents in the common areas. Also, the cost is much more reasonable than many of the other places in the area

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Franciscan Court

Franciscan Court is an affordable, supportive living community serving older adults on the outskirts of Chicago. Founded as a family company, we pride ourselves on the personal, tight-knit atmosphere of our community, where residents thrive as we connect in meaningful ways. Here, you can trust our staff is dedicated to supporting your fulfilling lifestyle across our entire community with our reliable assisted living services.

We understand that well being isn’t just about the physical body but the broader network of friends, family, and loved ones. We take care to nurture the whole person — mind, body, and spirit — with our care services, welcoming environment, and calendar full of activities and events. Those in our care rest easy, knowing that our staff of nurses, caregivers, and visiting medical specialists are here to serve their individual wellness needs.

Community Amenities and Services

From gourmet dining options to countless social and recreational opportunities, the retirement of your dreams awaits. Whether you’re catching a favorite film in the new movie theater, showing your artistic flair in a class, or relaxing in your freshly cleaned apartment, you’ll feel at home and always entertained.

Our health and personal services help ensure attentive assistance for all residents, with...

Senior living options offered

  • Assisted Living
  • Memory Care

Franciscan Court

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Franciscan Court

9.6 out of 10
Review Score94 reviewsWrite a review
Overall Experience
4.3
Cleanliness
4.4
Friendliness
4.4
Care Services
4.5
Staff
4.8
Meals & Dining
4.5
Activities
4.4
Value for Cost
4.3

A Place for Mom has scored Franciscan Court with 9.6 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Franciscan Court has 94 reviews with an average "overall experience" of 4.3 out of 5.

Filters

1-20 of 94 reviews

Last Updated: 7/3/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

July 3, 2025

3.0 out of 5 stars
Verified Review

Review for Franciscan Court

Does not assist much with alzheimer moderate stage. Does not assist with watching them take their medication. No security at front door at night.

Anonymous

Assisted Living

Family/friend

March 17, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0

Franciscan Court

Not too big and impersonal. Staff very friendly. Residents eat at assigned tables so "table mates" get to know each other pretty well. Residents are encouraged to take all their meals downstairs and hang out with other residents in the common areas. Also, the cost is much more reasonable than many of the other places in the area

Anonymous

Assisted Living

Family/friend

March 11, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Franciscan Court

The facility is always clean and welcoming. They hosted Christmas carols and teas during the holidays. The activity director, [name removed], is amazing. She has a lot of programs to help with movement/exercise and social activities as well. The nurses are the best. They don't just check the vitals, they know each resident. When my mom was not feeling well, they noticed it right away that she was displaying atypical behavior.

William Heerdt

Memory Care

Family/friend

February 19, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Fantastic place!

Mom has settled in nicely at Franciscan Court. The staff has made her transition so easy, I cannot understate how caring and supportive they have been. They have anticipated so much that we did not expect, and their assistance has made it easy on both our mom and our family.

Noreen

Assisted Living

Family/friend

January 23, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

it's family owned with little turn over in employees

What we like the most about Franciscan Court is that it is family owned and we would definitely recommend them to other families who may need a place for their loved ones

Anonymous

Assisted Living

Family/friend

August 28, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Franciscan Court review

The meals and dining is not bad, but my mom can be a picky eater. My mom gets really good care. All the staff know her and what she needs. You can tell they genuinely care.

Anonymous

Assisted Living

Family/friend

July 18, 2024

5.0 out of 5 stars
Verified Review

Caring staff

Everything was fine at Franciscan. She was well cared for and they were very helpful as she neared the end. She was 93 when she passed away and had Alzheimer's. I even recommended Franciscan to my son-in-law for his mother when she needed assisted living. I liked the staff there. They were always very caring and helpful. So no complaints about Franciscan.

Brad

Memory Care

Family/friend

June 22, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A Positive Experience

The staff are very friendly and helpful from start. They were attentive to my mom's needs and changes to her health and well-being, from eating to mobility. On site, available physical therapy and visiting physicians as well as pharmacy was a plus. Even a hair salon and many activities throughout the day. My family and I highly recommended this family-owned business who have several years of experience and a compassion for seniors.

Anonymous

Assisted Living

Family/friend

May 15, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Affordable care and friendly staff!

Franciscan Court community is exactly what we needed and we would recommend this community to other families who may need a place for their loved ones.

Anonymous

Assisted Living

Family/friend

May 7, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Nice reasonable community.

There is not always someone around. It is slightly dirty at times, but the staff members are very friendly. The quality of care gets a 4 because the staff aren't able to spend enough time with person. Dinner meals are very skimpy as well as some lunch meals. Wish there were more exercise classes upstairs instead of the basement. The value for cost is reasonable. Based on the experience we have had, we would recommend this community to other families.

Soo P

Assisted Living

Family/friend

April 5, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Best place ever

The staff are extremely professional and compassionate. My mom feels very comfortable and also independent. She is enjoying the privacy and independence of her apartment but also the community and social life of Franciscan Court.

Anonymous

Memory Care

Family/friend

February 15, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0

Highly Recommended

They really care about their residents and it's a smaller place, so it seems more personal- the owners are involved with running the facility which I feel is a plus. They said turnover was low with staff and the facility is very nice. Price per month is more reasonable than any other facility we spoke with. We are saving approximately $1,500 per month and if she ever runs out of resources they accept Medicaid and allow you to stay, which gives us much peace of mind! I would very highly recommend Franciscan Court.

Anonymous

Assisted Living

Family/friend

January 29, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A blessing from above

Franciscan Court has been the biggest blessing and gift to my mom and our family! They've been amazing with communication on how my mom has been. Even thought we visit her multiple times a day, we're always informed of how she is doing. When she had to be rushed to the hospital a few times for sickness and falls, they would advocate with us for her care and make sure she is being treated how she is there: with dignity and kindness. Even with her language barriers, my mom feels so seen and heard and cared for at FC.

Anonymous

Assisted Living

Family/friend

October 19, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Franciscan Court review

Honestly we would have to give a 5 for all the categories. They have been wonderful and have taken great care of my mom. The staff is very personable and they all know who my mom is. Very, very, satisfied.

Anonymous

Assisted Living

Family/friend

July 11, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0

Positive experience.

We would give 5 to every category expect for the meals - we do not know much about them and therefore can't rate them. The staff members have been wonderful and the value for cost has been good. Based on the experience we have had so far, we would recommend Franciscan Court to other families looking for a place for their loved ones.

EM

Assisted Living

Family/friend

December 5, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Very Caring Staff

Wonderful place! Highly recommend it. Staff are unbelievably kind, considerate and overall very caring.

anonymous

Assisted Living

Toured community

October 19, 2022

4.0 out of 5 stars
Verified Review

Tour experience

We toured with Franciscan Court and it was very nice - I liked this location the best. The director of sales was extremely friendly and offered many great suggestions to us. The reason we did not choose this facility was because it seemed like the residents here needed more care than my mom did. For example when we were in the dining room it was completely quiet and no one was socializing. I just thought my mom would need more interaction.

Anonymous

Assisted Living

Family/friend

September 9, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Staff
3.5

Unusual Circumstances

My mom was a little bit of an unusual case because she was coming out of a rehab facility, and she should not have been discharged, but she insistent that she went home. Prior to going to Franciscan Court, she had a fall at home and she's used to go to the hospital to get check on, so we didn't think it was anything serious. When she went to Franciscan Court, she went on a Friday. They were wonderful about moving her things in beforehand. She was in there on Friday and we were with her all day. On Saturday we stayed with her for most of day as well. She was fixated on having pain in her back; it was quite a transition for her. We were also paying for extra care like help with getting her to the restroom, etc.. By Sunday morning we received a call saying she didn't want to come out of her room, she was still fixated on having pain and they didn't know what to do. My sister and I agreed to take her to the hospital for an x-ray. We found out that she had a small fracture in her tailbone; it was a t-4, t-5 little fracture. They did admit her to hospital and she was there for quite a while, as they made her a brace, etc.. She was brought to rehab and she was doing better, exactly the same as she was prior to. They sent her records over to Franciscan and they refused her back because they said she would require more care. It's almost like they didn't give her a chance. My mom is [age removed] years old, and when I was there looking around, there were people in much worst shape who were older than her. The techs were constantly pushing them around in wheelchairs, while my mom is more than capable of getting around by herself. They didn't give her a chance, so we had to go back there and move all her things out. She was only there for 2 days - and all of her furniture had to be removed. It wasn't so much the faciliatory, [name removed], he isn't a nurse or anything and he let me know that his hands were tied. His mom and stepdad own the place. It was more on the nurse who didn't want to give my mom a chance. I understand my mom gave them a hard time, I'm not denying that, but we had to start all over again. My mom is in a nursing home because we couldn't get her into another place that was able to care for her in the way she needed. I believe they would have been able to care for her, I really do. I'm not trying to blame them, but they knew she had fallen at home prior to moving in. They were well aware of that, and they knew she was going to require more care than average. I'm unsure if they got a bad taste in their mouth from her. She is a fall risk, and maybe they didn't want that liability, but it was really unfortunate. They did end up refunding us for the month, but she did pay for the remainder of the month and a community fee. They did not reimburse the community fee and I get it's in the contract, but at times there are circumstances when you should bend a little bit. She spent [price removed], and this was the only savings she had. Franciscan Court is a great facility, but in particular, I think my moms case was handled very poorly. I also find it hard to believe that there wasn't a person who wasn't in worse shape because I saw it myself.

Kate

Assisted Living

Family/friend

June 3, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
2.0
Staff
5.0
Meals & Dining
1.0

Would Recommend. Room for improvement, but overall a pretty good place.

The staff is outstanding. They go above and beyond to make my dad's stay better. I just wish they would work on their food. He's very unhappy with the quality of it. And maybe now that we're coming out of Covid, I hope that they'll have more activities, whether they're in-house or outside the facility.

anonymous

Assisted Living

Family/friend

April 7, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.5
Value for Cost
4.0
Care Services
3.0
Staff
4.5

Franciscan Court review

Our loved ones stay was short but during their stay the staff did the best that they could and the community was kept clean.

Franciscan Court

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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