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Franklin Park Boerne

18 Old San Antonio Rd, Boerne, TX 78006

For pricing & availability:
(866) 374-4058
6.8
Review score
43 reviews
Add review
6.8
Review score
43 reviews
  • 5 star
    61%
  • 4 star
    23%
  • 3 star
    9%
  • 2 star
    7%
  • 1 star
    0%
See all reviews
7.9
Review score
210 reviews
7 facilities
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Franklin Park Boerne
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Franklin Park Boerne community exterior
12 photos4 floor plans
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Anonymous

Child of resident/client

4.0 out of 5 stars

Review for Franklin Park Boerne

They are friendly, and answer any questions that I ask. We picked this community for our loved one because it was close to home.

Read all reviews

Franklin Park Boerne

At Franklin Park Boerne, seniors can choose from assisted living or memory care services to best serve their lifestyle needs. An active care team provides daily care, so residents can have more time focusing on the things they enjoy. The spacious senior living community features many recreational and convenient amenities that residents can use at their leisure. Life at Franklin Park Boerne is all-inclusive, so residents can spend their time however they want while receiving the care they need.

With various upscale amenities on site, seniors have everything they need on campus. The community features a fitness center, game room, salon and barbershop, movie room, library, and more. In addition to the amenities, seniors can utilize transportation and concierge services provided by Franklin Park Boerne staff. The community also hosts frequent group activities and events.

Located in Boerne, Texas, Franklin Park provides residents with quick access to nearby businesses and local amenities. Running errands and taking care of personal tasks is easy with grocery stores, banks, medical facilities, and pharmacies, all close by.

State licensing information

To explore the licensing information and compliance histories of senior living communities in the state of Texas, visit the Texas Long-Term Care Provider Search database.

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Senior living options offered

  • Assisted Living
  • Memory Care

Franklin Park Boerne

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Franklin Park Boerne

6.8 out of 10
Review Score43 reviewsWrite a review
Overall Experience
4.3
Cleanliness
4.6
Friendliness
4.5
Care Services
4.3
Staff
4.4
Meals & Dining
4.1
Activities
4.3
Value for Cost
4.2

A Place for Mom has scored Franklin Park Boerne with 6.8 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Franklin Park Boerne has 43 reviews with an average "overall experience" of 4.3 out of 5.

Filters

1-20 of 43 reviews

Last Updated: 8/13/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

August 13, 2025

5.0 out of 5 stars
Verified Review

Review for Franklin Park Boerne

It's great. The people are wonderful. Employees are very helpful and kind.

Lisa N

Assisted Living

Family/friend

June 12, 2024

2.0 out of 5 stars
Cleanliness
2.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
2.0
Staff
3.0
Meals & Dining
4.0

No bathroom help, didn't call dr

When we moved our loved one in, we were told they could handle bathroom needs. Their response time is 30 minutes which is unacceptable. Furthermore, she had a medical condition that wasn't addressed with the doctor for 3 days. They didn't wash the clothes every week as promised. They didn't clean the toilet which very much needed it. Franklin Park may be fine for someone that is able to get up and assist themselves but definitely not for someone that needs help.

Anonymous

Memory Care

Family/friend

March 12, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Peace of Mind

The peace of mind knowing my mom is safe and loved there is invaluable. They are eternally patient with her.

Anonymous

Memory Care

Family/friend

December 8, 2023

2.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
3.0
Value for Cost
2.0
Care Services
2.0
Activities
2.0
Staff
3.0
Meals & Dining
1.0

Facility description is way oversold!

Some staff are excellent, others just don't care or aren't trained at all. Always short on caregivers. Caregivers seem to be on their phones quite a bit. They would rather dope them up to make their job easier. Activities do not stimulate. They hardly talk to the residents. Breakfast is basically the same everyday. Meals do not match ability to eat. I would not eat there. Rooms are not always locked or closed. Residents wander on their own. Management is MIA on the floor. No accountability for workers.

Anonymous

Assisted Living

Family/friend

August 10, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Franklin Park Boerne

They are friendly, and answer any questions that I ask. We picked this community for our loved one because it was close to home.

Laura H

Memory Care

Family/friend

May 31, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Very happy with our experience

I would tell others looking that they actually take time to get to know your loved one, their needs and likes. They are respectful to them no matter how difficult they become. They seem slightly understaffed, but management said they are working on that.

Amy

Assisted Living

Family/friend

July 28, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

An Exceptional Assisted Living in Boerne

Overall we've had a great experience. Occasionally we've had some experiences with temporary employees that weren't so great. But it's a lovely place with lovely people.

anonymous

Memory Care

Family/friend

March 9, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

I would recommend Franklin Park

We chose Franklin Park Boerne because of the convenient location to us. The room sizes in memory care are pretty good and I would say adequate for the needs. It all boils down to the the staff members, everyone from the concierge at the front desk to the nursing staff and etc. They have all been excellent to work with. I would highly recommend the facility to other families looking.

Casey B

Assisted Living

Family/friend

March 8, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.5
Care Services
5.0
Activities
5.0
Staff
4.5
Meals & Dining
5.0

My review of Franklin Park

The regular staff that are there all the time are great. I would recommend this community for you or your loved one. They have activities like yoga, church services, karaoke, art activities and more for the residents to do to have fun. They also have dancing, music, social interactions and more for the residents to do to stay busy in this community.

K F

Memory Care

Family/friend

October 27, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.5
Activities
5.0
Staff
4.5

Great Community

They are great here. Franklin Park is in transition due to a staff turnover. They picked new staff members, and they will be great soon. Some of the activities available include billiards, prayer groups, beachball volleyball, bingo, movie nights, happy hours and more for the residents to choose from.

Anonymous

Assisted Living

Toured community

October 25, 2021

4.0 out of 5 stars
Verified Review

My Review of Franklin Park Boerne

This was a nice community.

Rick

Assisted Living

Family/friend

October 19, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

They've Done Everything They Could to Make Mom and Dad Comfortable

The biggest problem is like everybody else, in the sense they have turnover of staff. It would be nice to have the staff encourage the residents to participate in the activities, and have more of them available.

Anonymous

Assisted Living

Toured community

September 7, 2021

4.0 out of 5 stars
Verified Review

My Review of Franklin Park Boerne

This was a nice community, and it was too spread out for my loved one.

anoymous r

Assisted Living

Family/friend

July 14, 2021

3.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
2.0
Care Services
2.0
Activities
2.0
Staff
3.0
Meals & Dining
1.0

Not as good as it use to be

The facilities are beautiful and typically kept clean. Assisted Living is still nice but memory care is not. They are consistently short staffed and hire unqualified staff. They food is now poor and many residents have lost a lot of weight. Residents just sit in the dining room or their individual rooms most of the day. Poor management and lack of staff has made a nice facility decline.

Anonymous

Assisted Living

Family/friend

June 10, 2021

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Good Points and Bad Points. Find What Will Work For Your Loved One

If you have someone who doesn't need any memory care, it is a great place. If it is for memory care it is good. If it is in the middle of the road, it is not good at all. It would be nice to have an enclosed outdoor area for the residents to go to freely. This is one of the main reasons we moved my loved one out of the community.

Dianne H

Assisted Living

Family/friend

April 16, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Highly recommend

She went here for the memory care. The whole place is great, the staff are very friendly and helpful. Anytime we call we always get answers quickly. They are really good about showing you around as well on the tour I would highly recommend them.

Lorrie E

Assisted Living

Industry reviewer

April 2, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Fantastic

The team at Franklin Park in Boerne is second to none. Always a pleasant and professional atmosphere. They truly love their residents.

Bruce L

Assisted Living

Toured community

April 2, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

This place felt like home

I’ve been in the process of setting up my parents future and toured the property. We’ve decided that after doing research and touring the property that this is going to be my parents future home. I feel very comfortable leaving my parents in the hands of the their staff. I want to send a Thank you to [name removed] and the staff for welcoming us in with open arms.

Anonymous

Assisted Living

Family/friend

February 15, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Meals & Dining
5.0

a great place for a loved one

I think this is one of the best communities in our area, The staff is very caring and the facility is well kept and clean. I would definitely recommend this community to others

anonymous

Memory Care

Family/friend

January 13, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Care Services
4.0
Staff
5.0
Meals & Dining
5.0

a great decision

This community has worked with us really well. They have memory care and assisted living they just in different areas. I would definitely recommend this community to others.

Franklin Park Boerne

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Map of the neighborhood around Franklin Park Boerne

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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