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Franklin Park TPC Parkway

21802 Encino Commons, San Antonio, TX 78259

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(866) 374-4058
8.3
Review score
73 reviews
Add review
8.3
Review score
73 reviews
  • 5 star
    60%
  • 4 star
    27%
  • 3 star
    7%
  • 2 star
    1%
  • 1 star
    5%
See all reviews
7.9
Review score
210 reviews
7 facilities
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Franklin Park TPC Parkway
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Franklin Park TPC Parkway reception area
10 photos4 floor plans
Franklin Park TPC Parkway in google map

Anonymous

Child of resident/client

4.0 out of 5 stars

Review for Discovery Village Stone Oak

Overall service has been good. She has not been very pleased with the quality of the meals but probably her biggest issue was that her apartment was not very clean when we moved in.

Read all reviews

Franklin Park TPC Parkway

At Franklin Park TPC Parkway, seniors enjoy a spacious, modern campus that provides residents with independent living, assisted living, and memory care services. Through customizable care plans and specialized services, the knowledgeable and active care team helps residents stay healthy, engaged, and social.

 

Along with round-the-clock care, residents at Franklin Park TPC Parkway enjoy the community’s various on-site amenities that make life convenient. With access to spacious courtyards, an outdoor pool, a fitness center, a theater, a bistro, and much more, residents have plenty of amenities to utilize at their leisure. The senior living community also hosts group activities and events that help residents get to know each other and stay connected to the community.

 

Franklin Park TPC Parkway is in San Antonio, Texas, close to many neighborhood amenities, businesses, and attractions. With grocery stores, banks, pharmacies, and other businesses nearby, taking care of personal business and attending appointments is hassle-free. There are also local restaurants, shopping centers, and historical sites to visit on recreational days out and about with friends and family.

  

State licensing information

To explore the licensing information and compliance histories of senior living communities in the state of Texas, visit the Texas Long-Term Care Provider Search database.

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Assisted...

Senior living options offered

  • Assisted Living
  • Memory Care

Franklin Park TPC Parkway

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Franklin Park TPC Parkway

8.3 out of 10
Review Score73 reviewsWrite a review
Overall Experience
4.3
Cleanliness
4.4
Friendliness
4.4
Care Services
4.2
Staff
4.3
Meals & Dining
4.2
Activities
4.3
Value for Cost
4.1

A Place for Mom has scored Franklin Park TPC Parkway with 8.3 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Franklin Park TPC Parkway has 73 reviews with an average "overall experience" of 4.3 out of 5.

Filters

1-20 of 73 reviews

Last Updated: 10/20/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Independent Living

Family/friend

October 20, 2025

4.0 out of 5 stars
Verified Review

Review for Discovery Village Stone Oak

Overall service has been good. She has not been very pleased with the quality of the meals but probably her biggest issue was that her apartment was not very clean when we moved in.

Wayne M

Independent Living

Resident/client

September 12, 2025

5.0 out of 5 stars
Verified Review

Happy

This facility makes sure everyone feels special. I have been in business since 1968 and have never seen a staff ( from management) and all other employees as caring and helpful. Always greets you by your name when come in contact with them.

Anonymous

Assisted Living

Family/friend

August 12, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Choose your facility wisely........

There seemed to be a shortage of caregivers quite often. The med-tech was often shared between communities so medication was rarely given on time - morning meds were often given at lunch or later. (No consistency from day to day) Patient was moved to memory care and the ratio was supposed to be more caregivers/patients - but was not the case. In a community of 6-7 patients (Memory care) - there were times when there was only one caregiver. There were many times I had to perform the basic duties, including getting him to the bathroom, get water or food, take outside. I ended up installing a camera in his room and observed caregiver behavior I was not pleased with. They seemed lax about overall care since Hospice was coming in on a regular basis - so things they should have been doing were being taken care of by Hospice. There were certain caregivers that went totally above and beyond. You could tell they really cared and wanted to do their best for the patients. The directors were always very pleasant and listened when I had concerns.

Anonymous

Assisted Living

Family/friend

August 11, 2025

4.0 out of 5 stars
Verified Review

Review for Discovery Village Stone Oak

Their ratio of care giver to clients is low. They need more aids. Other than that all has been pretty good. People are friendly for the most part.

Rhonda S

Independent Living

Family/friend

May 27, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
4.0

Dad feels safe and happy.

He feels comfortable and safe there. Having more interaction when they first move there would be very helpful and it was lacking. He has been there three months and he still doesn't feel comfortable going to church services which used to be a main focus in his life. He's very complementary of the restaurant and the food.

Anonymous

Assisted Living

Family/friend

May 21, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
5.0
Staff
3.0
Meals & Dining
4.0

A lovely community to live in

Overall, Discovery Village is a nice facility. If you're a resident seeking to activate long term care insurance for assisted living, do not trust that the administrative staff will go above and beyond in communicating directly with the insurance company; you'll need to follow up with both the insurance company as well as Discover Village staff to insure your claim is being completely handled. Knowing this upfront would save the resident in this type of situation a lot of grief and money.

Anonymous

Assisted Living

Family/friend

August 30, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Franklin Park review

Our loved one was only there for 7 days for respite care but based on that experience we would definitely recommend Franklin Park to other families'.

Anonymous

Assisted Living

Family/friend

May 17, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
5.0
Staff
4.0
Meals & Dining
3.0

Room for improvement

The cost went up pretty significantly. Dining room has trouble keeping a vendor. Kitchen staff and meal routines change frequently. They have been short staffed quite a bit, having to hire temporary staff to fill in, or just being short. The staff they have is very good. It's the turnover that is the problem.

Linda M

Memory Care

Resident/client

January 19, 2024

2.0 out of 5 stars
Cleanliness
1.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
2.0
Meals & Dining
1.0

Beautiful care plan

I read wonderful reviews for Franklin Park. When I decided on Franklin memory care for my husband. I was given a beautiful care plan. A plan for the care they could and would provide. When I saw what was not happening I ask caregiver why. Their reply was Management tells family’s what they think you want to hear.

Anonymous

Assisted Living

Toured community

June 8, 2023

4.0 out of 5 stars
Verified Review

Nice

We toured Franklin Park TPC Parkway during our search for an Assisted Living facility for our loved one. This facility was a very nice place. [name removed] was wonderful. The cleanliness, atmosphere and friendliness all seemed very good during our tour.

FTF

Memory Care

Family/friend

April 12, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Excellent, caring, facility and staff; extremely good at communicating with the family.

Like every new home, it took my wife a week or 2-3 to adjust to new surroundings and new staff. TPC handled it very well and helped her settle in. She was only there about six months before her sudden death, but I think she was really well cared for and treated extremely well. She could be very difficult, but they handled her well and were extremely good at communicating with me.

Anonymous

Assisted Living

Family/friend

March 1, 2023

1.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
3.0
Staff
2.0
Meals & Dining
4.0

My review of Franklin Park TPC Parkway

Hire new management and add empathetic caregivers.

Anonymous

Assisted Living

Resident/client

February 16, 2023

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
2.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

The best of the worst

Great leadership, great staff -all communities are hampered by all the red tape and government regulations. The coffee here is the worst. Bitter and cold.

AK

Assisted Living

Toured community

November 18, 2022

4.0 out of 5 stars
Verified Review

Review for Franklin Park TPC Parkway

Franklin Park is nice, but there's no pool for water aerobics. It was more expensive.

Barb W

Assisted Living

Resident/client

June 30, 2022

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Carolyn S

Assisted Living

Resident/client

June 30, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I wouldn't live anywhere else!

I've lived here for 4yrs. after a big surgery and the good living here has helped me rise and heal and really have a great quality of Life! The food is outstanding with fresh vegetables and fruits!

Anonymous

Assisted Living

Resident/client

June 29, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Excellent Senior Living Facility Their approach to independent living is outstanding.

Ellen J.

Assisted Living

Resident/client

June 28, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

To stay here is awesome. I love it and I don't know anyone here who doesn't love it. The workers are great & there's no controversy. Plus the food is awesome and healthy. There's no better place.

Cindi W

Assisted Living

Family/friend

June 21, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Outstanding!

From the moment we walked into take a tour we have felt welcomed. Our father has been a residents since [date removed]. He is so happy. The staff is amazing! The facility is maintained and clean. Not one complaint!

Liz B

Assisted Living

Resident/client

May 18, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I enjoy my time here. The staff is very helpful and friendly. The other residents I've met so far are very friendly and helpful.

Franklin Park TPC Parkway

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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