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Heartis San Antonio

15430 Huebner Rd, San Antonio, TX 78248

For pricing & availability:
(866) 374-4058
9.0
Review score
75 reviews
Add review
9.0
Review score
75 reviews
  • 5 star
    76%
  • 4 star
    17%
  • 3 star
    1%
  • 2 star
    3%
  • 1 star
    3%
See all reviews
8.5
Review score
3544 reviews
111 facilities
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Heartis San Antonio
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Heartis San Antonio community exterior
19 photos
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street view of Heartis San Antonio

Anonymous

Child of resident/client

5.0 out of 5 stars

Review for Lynridge of San Antonio

I would rate them a 5 on every area except Food. There I would give them a 4. What I like most about the community is the staff, the location, and the safety measures. I would recommend Lynridge of San Antonio to others.

Read all reviews

Heartis San Antonio

At Heartis San Antonio, we put our heart into all that we do. We offer the support you need whenever you need it, with professionally trained staff that can assist with a variety of health and personal care needs ranging from memory care to simple activities of daily living such as bathing, grooming, dressing, medication management, and more. Residents have access to a variety of unique community perks and wellness programs, too. We actively encourage residents to use our art room, relaxing spa, game room, theater, and more, as we’re fully committed to supporting your senior living experience in all we do. When you open the door at Heartis San Antonio, you open the door to an extended support system which evolves according to your needs, so you can age in place comfortably. We’re here to ensure that your dream retirement is a reality!

Our Community

If you’re searching for peace of mind and a stress-free lifestyle, you’ve found it! We have a 24/7 emergency call system, as well as nursing and wellness team members onsite to ensure residents’ protection at all times. We’ll also take care of the housekeeping and chores so you can focus on pursuing new hobbies, spending time...

Senior living options offered

  • Assisted Living
  • Memory Care

Heartis San Antonio

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Heartis San Antonio

9 out of 10
Review Score75 reviewsWrite a review
Overall Experience
4.6
Cleanliness
4.7
Friendliness
4.7
Care Services
4.5
Staff
4.3
Meals & Dining
3.7
Activities
4.6
Value for Cost
4.6

A Place for Mom has scored Heartis San Antonio with 9 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Heartis San Antonio has 75 reviews with an average "overall experience" of 4.6 out of 5.

Filters

1-20 of 75 reviews

Last Updated: 6/5/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

June 5, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Review for Lynridge of San Antonio

I would rate them a 5 on every area except Food. There I would give them a 4. What I like most about the community is the staff, the location, and the safety measures. I would recommend Lynridge of San Antonio to others.

Anonymous

Assisted Living

Family/friend

August 7, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Heartis San Antonio Review

I feel like I can give most of those ratings only because I am constantly managing issues. I have to regularly bring things to the attention of staff because my mother-in-law won't or can't advocate for herself. I don't know what state we would be in if I wasn't there regularly. She is happy there though.

Anonymous

Assisted Living

Family/friend

June 3, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

A Nice Community for Loved Ones

When it comes to the friendliness of the staff I gave them a 5 (my opinion - my Mom's opinion differs, but she has some paranoia as part of her dementia). For the meals and dining (my Mom's opinion, not enough variety, too much pepper, not enough comfort food, like mac & cheese). Based on the experience we have had with Heartis San Antonio we have recommended this community to families and we would continue to

Pat S

Assisted Living

Family/friend

April 3, 2024

4.0 out of 5 stars
Cleanliness
3.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Staff
4.0
Meals & Dining
4.0

Heartis San Antonio.

I have not been impressed with Heartis. The day after my husband arrived the top 2 administrators resigned and a few days later the financial administrator also left. The replacement executive director resigned after 2 weeks. If my husband was not getting physical, occupational and speech therapy along with an MD I would remove him from the facility. It is very difficult to get answers to questions to about his care. My husband's clothes are not being changed. I found he was wearing the same clothes on a Tuesday that he was wearing the previous Saturday. There were no dirty clothes in his laundry hamper or in his laundry basket. He may not be showered either.

Mary

Assisted Living

Family/friend

April 2, 2024

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
3.0
Meals & Dining
5.0

Caregivers Great, Admin Lacking

When my father moved in to Heartis, the admin/executive staff was in upheaval. The rates and policies seem to vary, based on who you talked with. Still, they stood by all of the written info we received. Their care staff members are top-notch and wonderfully friendly. Also, the food is great. Activities Director and Chef are excellent! Hope they get an Executive Director and Business Manager who continues the real community feel at Heartis.

Carrie

Assisted Living

Family/friend

January 26, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Heartis San Antonio is the heart of senior assisted living

I definitely recommend the facility. Staff is great and make a point to get to know the residents. Housekeeping is also great. There is never a bad smell or odor in the building anywhere. Which is a huge thing, in my opinion. Food is excellent. Several family members have had meals with my parents. All have said the same. Communication has been good. There was a rough patch at the beginning. But I suspect it was on our part as much as anything. Being new and all. I feel very comfortable with my parents being here. It gives me a great sense of relief. And they have been really on top of watching my dad with his dementia issues.

JW

Assisted Living

Family/friend

December 14, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Heartis San Antonio

They are caring and you can tell it's genuine. I would recommend to others.

Abirra K Nartel

Assisted Living

Toured community

July 18, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Top-notched

My aunt has been a patient at Heartis San Antonio for about a year. It has been and continues to be a fantastic experience. [name removed] and [name removed], the directors, are always kind and friendly, keep an open line of communication available, and most importantly, ensure that the residents are properly cared for and safe. If you are wanting to place a loved one in a community, I highly recommend that you visit Heartis. My mother was even encouraged to move from her current residence at [removed].

Ann M

Assisted Living

Family/friend

March 14, 2023

2.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
2.0
Care Services
1.0
Activities
4.0
Staff
1.0
Meals & Dining
1.0

Staffing Issues

We have been very disappointed recently with the service at Heartis. On multiple occasions Mom had to wait for over an hour for breakfast because “no one showed up” to cook. The wait staff is slow and often all other staff have to “pitch in” to cover. The staff that is supposed to respond to the button pagers are taking forever to respond. Such a lovely place with so much potential, but significant staffing issues.

NL

Assisted Living

Family/friend

January 12, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
2.0

Stlyish Community with a Family Feel

The facility is just gorgeous. I have always been met with smiles and friendliness of the staff. It would be nice, if the medical team informed me when my loved one is running low on medication. They can improve on communication, and they can offer better food options. Also, they keep the residents active with the activites.

Anonymous

Memory Care

Family/friend

July 14, 2022

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Staff
4.5
Meals & Dining
4.0

Great Hospice in the Memory Care Unit

I bet the assisted living at this community is very nice. Memory Care unit is a tough place to be, as the residents are either dying or truly out of it. I think the staff did well considering what they were dealing with in the memory care unit. The hospice team that the community works with was very good. The administrator hunted high and low for this great hospice group and has made sure they haven't left the community.

anonymous

Memory Care

Toured community

March 28, 2022

5.0 out of 5 stars
Verified Review

tour review

Our family had an in person tour and this was our second choice it was a great tour and seemed to have great activities.

Child of memory care resident

Assisted Living

Family/friend

March 27, 2022

2.0 out of 5 stars
Cleanliness
2.0
Friendliness
4.0
Value for Cost
2.0
Care Services
3.0
Activities
4.0
Staff
3.0
Meals & Dining
2.0

Lots of promises, but ...

Many caregivers and other staff were diligent, kind, caring. But the place gave them no tools to succeed. They do a great sales job, though, boasting about a fancy multi-point care program that enriches lives of dementia patients. No such thing. In fact, no one there understands dementia at all. Just your standard MC place with high turnover and absenteeism. Promised multiple food options for each meal. Nope. Always a surprise, never a choice. Care plans were not discussed or executed. Attrition and absenteeism off the charts, with no "system" to share resident info with new shifts or staff. Appeared to be no training for new staff. Many didn't know safe transfer methods. Persistent short-staffing ... Sometimes only one person all night. Often, no check-ins for 4-7 hours; loved one would be crawling on the floor naked and cold. Careless housekeeping. Too many promises, too high a price for a same-old-care experience. Save your money and don't fall for the sales pitch.

anonymous

Memory Care

Family/friend

February 9, 2022

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
2.0
Activities
3.0
Staff
4.0
Meals & Dining
5.0

Would recommend for independent living only

We had a good experience with the facility itself and the administrator, but there was a lot of turnover in the caregivers. There is not enough caregivers in that large of a facility to properly take of those who do need help. The same goes for their memory care facility. If you have a family member who needs some care, then they may not always get it. I would recommend the facility for more independent people.

anonymous

Assisted Living

Toured community

September 7, 2021

4.0 out of 5 stars
Verified Review

My tour review

I really liked this facility. The facility that we went with was just closer to the house. Great facility and very good tour.

anonymous

Assisted Living

Family/friend

July 30, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Highly recommend it

The director was very friendly when we initially toured Heartis, and all of the staff members have been wonderful. The location is great, the amenities are great and new. The price is great for the quality of the community and the quality of the amenities. The staff has made the transition for our loved one very smooth, they have gone above and beyond for our family and have been extremely helpful. We are happy with them.

anonymous

Assisted Living

Family/friend

July 29, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Highly Recommend

Heartis San Antonio has been been absolutely amazing. I would give them a 20 on a scale of 1 to 5. I would tell others looking into the facility to not be afraid to move their loved ones here. I wish we would have moved her sooner. She is very happy.

John M

Assisted Living

Resident/client

June 16, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Our experience here has been great

Before coming here my wife was in assisted living and I was in independent living so I was only allowed to visit her. Now coming here we are both able to live with each other again and take care of each other. We would recommend the Heartis San Antonio community to others.

Anonymous

Assisted Living

Toured community

June 5, 2021

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Toured on [date removed]. Very large and bustling facility. Lots of things to do but for my dad it would be too overwhelming. Very nice place for those who want lots of entertainment. Rooms are large with lots of storage and modern features. Lots of caregivers available.

Anonymous

Memory Care

Toured community

April 15, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

very nice facility - Boutique hotel feel. Seemed to have a small community. Would have liked to have gotten more information about activities or groups planned at the community . Very impressed with the director of the facility and the amenities offered . would be a good transition from someone living in an upscale senior living community to Assisted Living or Memory Care.

Heartis San Antonio

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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