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Heritage Villas

905 Pittsburg Ave NW, North Canton, OH 44720

For pricing & availability:
(866) 374-4058
8.1
Review score
30 reviews
Add review
8.1
Review score
30 reviews
  • 5 star
    43%
  • 4 star
    17%
  • 3 star
    20%
  • 2 star
    7%
  • 1 star
    13%
See all reviews
7.4
Review score
59 reviews
5 facilities
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Heritage Villas
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Heritage Villas
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street view of Heritage Villas

Stacey T

Sibling of resident/client

5.0 out of 5 stars

Very positive

The staff of Heritage Villas have been more than helpful in assisting my brother. Staff is very kind & will often just sit with him to chat. His laundry is always done & staff accommodates him on days he does not feel up to walking to the dining room. He’s actually gained back some weight since admission

Read all reviews

Heritage Villas

Heritage Villas is a welcoming senior living community in North Canton, Ohio. North Canton is part of the Greater Cleveland area, and it’s rich with parks, farmers markets, and more. Heritage Villas is just a short distance from hospitals, shopping, dining, and several parks.

Heritage Villas is a gorgeous farmhouse with eight individual villas for senior living residents. Each resident is able to live independently in the entire villa as they would their own home, but with tactful and professional Resident Care Companions present 24 hours a day. Heritage Villas fosters a warm environment where staff and residents alike become like extended family to each other. Residents can receive an array of personal care services, including memory care, incontinence support, ambulatory assistance, diabetic care, high acuity care, medication management, and assistance with activities of daily living. The home is secured for residents’ safety.

Residents enjoy delicious meals, housekeeping services, home maintenance, laundry services, beautician and barber services, and complimentary transportation services. The home features a cozy central fireplace, a meeting room, a TV lounge, a butterfly garden, a library, an arts and crafts center, a movie theater, and an outdoor patio. Residents can participate in religious services, cooking classes, stretching and yoga...

Senior living options offered

  • Assisted Living

Heritage Villas

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Heritage Villas

8.1 out of 10
Review Score30 reviewsWrite a review
Overall Experience
3.7
Cleanliness
3.7
Friendliness
4.0
Care Services
3.7
Staff
3.7
Meals & Dining
3.4
Activities
3.3
Value for Cost
3.7

A Place for Mom has scored Heritage Villas with 8.1 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Heritage Villas has 30 reviews with an average "overall experience" of 3.7 out of 5.

Filters

1-20 of 30 reviews

Last Updated: 9/18/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

September 18, 2025

2.0 out of 5 stars
Verified Review

I wouldn't recommend

It was good when [name removed]] owned it. When the new owners took over, it was not good. Never had healthy food or snacks. Not always a leave I. caretaker at night for locked dementia house like advertised. They did not keep up on upkeep and place was gross. Chairs with holes etc.

Stacey T

Assisted Living

Family/friend

August 14, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Very positive

The staff of Heritage Villas have been more than helpful in assisting my brother. Staff is very kind & will often just sit with him to chat. His laundry is always done & staff accommodates him on days he does not feel up to walking to the dining room. He’s actually gained back some weight since admission

Anonymous

Assisted Living

Family/friend

August 13, 2025

5.0 out of 5 stars
Verified Review

Review for Heritage Villas

[name removed] was his regular nurse and he loved her. The food was great and they even let have a birthday party for him and his house mates. I would recommend Heritage Villas to others.

Frank Tuzzio

Assisted Living

Toured community

June 28, 2025

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Very nice place

It had a lot to offer Not like most of the other places I've visited. This is more like a home setting. [name removed] was the best. She works really had to make sure all your needs are met. The staff was really good.

Rebecca S

Assisted Living

Resident/client

June 11, 2025

3.0 out of 5 stars
Cleanliness
1.0
Friendliness
3.0
Value for Cost
1.0
Care Services
3.0
Activities
1.0
Staff
3.0
Meals & Dining
4.0

They are okay, but no activities nor a room big enough for everyone

Been here a couple of months and I love the Villa that they put me in and the people I am with. However, no activities to speak about, and the houses need painted on the inside and some updates, but I am pleased for the overall experience.

Anonymous

Assisted Living

Family/friend

June 2, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Review for Heritage Villas

The quality of the aids/caretakers is very inconsistent - some are much better than others. Quality of the food is just ok.

Shelley N

Assisted Living

Family/friend

February 19, 2025

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

I was impressed with the compassion. It was clean and organized

I felt the true compassion from the people Very meet and organized. [name removed] was so gracious at the signing him in. She talked to both of us and asked questions about us personally. The house Mom’s were gracious too.

Anonymous

Assisted Living

Family/friend

February 10, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Heritage Villas

I would recommend to others. My mom is happy there and that was my main concern. She is not a particular person and the facility meets her needs. We were attracted to them because of the price point.

Sarah S

Assisted Living

Resident/client

January 5, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

My new home away from home

I am in assisted living because I have drop foot which makes me fall a lot.I have had 3bad falls in the last 3 years resulting in my having difficulty getting up, keeping my balance & just being able to walk. The last fall was especially bad & I know my daughter was thinking that one day she would come home to find me on the floor dead. I wasn’t thrilled when she first mentioned Heritage,but when I saw how much my falls affected her anxiety, I said we would check it out. I now firmly believe God directed her to this place & I am so eternally grateful that He did. After being here for 6 weeks, I can honestly say this place feels like home.Everyone I have met so far has been super friendly & helpful, telling me if I need anything just ask. As long as you continue to hire the quality of aides like you already have this place will continue to be and exceptional place. I can honestly say I can live here for the rest of my life quite happily. Thank you for this experience.

Linda

Assisted Living

Family/friend

July 1, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Review for Heritage Villas

The staff were not qualified and often rude. They spent most of their time on the phone. Room never cleaned, linens never changed. Made multiple medication errors with my mother and when brought to their attention they didn't care. My mom had Covid when she was there. They did not follow any protocol for Covid and staff were not informed of the situation. They also did not give my mom paxlovid as prescribed. It was a terrible experience.

Anonymous

Assisted Living

Family/friend

June 13, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
1.0
Staff
4.0
Meals & Dining
3.0

Heritage Villas review

Other comments: Any activities they have are directed at their fully functioning population. No one seems to be trained on dementia or Alzheimer's but most are kind. I have issues with one caretaker who I have heard raise her voice to my mom. The director and nurse are slow to respond if I call and I have called less than ten times. They have a table in the entry way made of glass and mirrors with sharp points all over. I have said something more than once but to no avail. It will be ugly when someone falls into it. Most of the people are great. No one is abused or even ignored. I used to be my mom's caretaker so I might be expecting too much.

Dudley T

Assisted Living

Family/friend

March 9, 2024

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
4.0

Care good - Communication Bad

My mother is getting very good care from the aids in her villa. The aids are caring, helpful, friendly and a delight to deal with. Stay in touch with them for any info/care needs, and it is affordable for her. The middle/upper administration, however, is very poor at providing important information to the family. Middle management seems to turn over rather regularly at about 2 times each year during the time my mother has been there - making it difficult to keep track of who to contact for information. For example, my mother's villa got bed bugs, but I did not know about it for over 2 weeks. In that time, they threw away all the furniture in her room (thinking it was theirs instead of what we provided) including her grandmother's barrel-back chair. I contacted one manager, and after waiting weeks, found out they left the company and had to discover who was doing that job now. I finally had to contact the Ohio Ombudsman to get any type of settlement for our lost furniture.

Anonymous

Assisted Living

Family/friend

June 27, 2023

2.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
3.0
Value for Cost
3.0
Care Services
2.0
Activities
4.0
Staff
3.0
Meals & Dining
2.0

Bad experience so far but hopeful for improvements with new ownership.

There have been a lot of problems... many things going missing...medication not administered properly...not able to accommodate dietary needs...rooms not cleaned.......Now that there is new ownership / management, things are starting to improve... Hopefully it will continue to get better.

Maria S

Assisted Living

Family/friend

May 26, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Extremely pleased

I feel that my 95 year mother with a past hx. of stroke, STEMII, guinne burre syndrome is very well taken care of at Heritage Villas allowing me to feel comfortable leaving her at this facility. Anytime I visit she is clean, her room is clean, she's well cared for & has no complaints. She seems in good spirits & The caregivers & other residents are all friendly & very accomodating. They have so many wonderful activities , trips & other fun things to keep them occupied - its quite impressive! They always make sure they include my mom as she tends to be shy at times & needs much encouragement to blend in & adapt to new games & activities. They are all patient with her & go the extra mile to make her happy & feel at ease. And Thanks to everyone for your smiles & kindness.

anonymous

Assisted Living

Family/friend

February 21, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
4.0
Meals & Dining
3.0

Our experience

Staffing issues were a problem. I realize that's not an isolated issue, and a lot of businesses are also dealing with this. But it becomes a concern if you feel a relative's care could be compromised.

Anonymous

Assisted Living

Family/friend

February 14, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
2.0
Staff
3.0
Meals & Dining
3.0

They are under new management and they are improving. The house does not have the smell facilities get. My loved one will sit at the kitchen table and read the newspaper like they did at home but only when the daily caretaker makes an effort to bring my loved one out of the room. That's is what they do poorly to have consistency in daily caretakers. Some ignore my loved one even to the point of them being in their depends too long while others make an effort to get my loved one out of the bedroom. For the price the private room and private bath is a great deal.

LL

Assisted Living

Family/friend

January 5, 2023

1.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Needs Improvement

They need new management. The place is terribly managed. We liked the idea of the villas, and it sounded like a great place. After a few weeks, my loved ones linen on the bed was never changed, the food was often frozen, and was never a homecooked meal. The staff lacked training, and were unproffesional with how they dressed, and interacted. In addition, my loved one was not getting their medication. There was a staff member who was extremely rude, and lacked respect.

Linda

Assisted Living

Family/friend

December 4, 2022

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
2.0
Staff
1.0
Meals & Dining
1.0

Very Disappointing

The concept of the villas is a great idea, providing a small home-like environment with no more than 12 residents per villa. We thought it would be perfect for our mother and moved her there in September. It was okay for the first two weeks but then we began to have concerns about her care. Linens on the bed were to be changed each week and that never happened. The room was rarely cleaned and the food was not good - mainly frozen food or cold sandwiches. However, these are minor issues compared to our main concern which was safety. The staff are aids with little to no training. While some are fairly good, many created an unsafe environment. They are to give medications to the residents but there were numerous medications errors for my mother. One aid played rap music while working and ignored the residents. Residents were left alone for at least an hour when the day shift aid was late but the night shift just left. These are only a few of the issues.

anonymous

Assisted Living

Family/friend

September 19, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Highly recommend

Heritage Villas is very affordable compared to all of the other nursing homes that I looked at in North East Ohio. We have had a great experience here and I feel lucky to have found them. The staff do a great job even with their hands full. I would highly, highly recommend this facility to other families.

anonymous

Assisted Living

Family/friend

May 20, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

Very happy where he is located which makes us happy

We have had nothing but a pleasant experience so far with Heritage Villas, we love the ability of being able to visit anytime we want and overall we are very satisfied. The staff members are great and our loved one is very happy with the meals and dining service he says the food is excellent. Based on our experience so far with Heritage Villas we would most definitely recommend them to other families

Heritage Villas

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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