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Highland Terrace at Midtown

366 S Highland St, Memphis, TN 38111

For more information about senior living options:
(866) 374-4058
36 reviews
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    3%
  • 2 star
    6%
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6.1
Review score
12124 reviews
26418 facilities
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Highland Terrace at Midtown
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Highland Terrace at Midtown
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P. Love

Resident/client

5.0 out of 5 stars

Great for Independent Living needs

Happy with my choice. Great location, friendly neighbors, cooperative office staff. The space is right sized for me, it has all the amenities I needed. Management is making changes to the building I wasn't aware of prior to move in. Highly recommended for those seeking Independent Living Options.

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Highland Terrace at Midtown

Highland Terrace at Midtown in Memphis, TN is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Independent Living


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Reviews

for Highland Terrace at Midtown

36 reviewsWrite a review
Overall Experience
4.2
Cleanliness
4.3
Friendliness
4.3
Care Services
4.0
Activities
3.9
Value for Cost
4.3

A Place for Mom has scored Highland Terrace at Midtown with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Highland Terrace at Midtown has 36 reviews with an average "overall experience" of 4.2 out of 5.

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1-20 of 36 reviews

Last Updated: 7/24/19

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Independent Living

Toured community

July 24, 2019

5.0 out of 5 stars
Cleanliness
4.5
Friendliness
5.0
Value for Cost
5.0

GREAT PLACE

I TOURED HERE FOR MY MOTHER AND THE LAST PERSONS REVIEW DOES NOT AFFECT MY CHOICE FOR HER TO LIVE HERE . OUR REASON FOR NOT LEASING WAS ONLY DUE TO MOTHERS HEALTH DELINED IN THE LAST MONTHS AND WE DECIDED SHE NEEDED MORE AROUND THE CLOCK NURSING CARE . ONE THING I DID NOTICE THAT THERE ARE RESIDENTS HANGING AROUND THE LOBBY MORE THAN YOU WOULD SEE AT OTHER COMMUNITIES . IT CAN BE GOOD AND BAD THING TO THOSE LOOKING TO LEASE . I WILL SAY TO THE PERSON THAT WROTE THE LAST REVIEW IS THAT YOU SHOULD APPRECIATE THE NEW OWNER AND HIS EFFORTS TO BETTER THE COMMUNITY FOR THE RESIDENTS. THIS PLACE WAS NOT ON THE TOP OF OUR LIST TO LEASE HERE A YEAR AGO . IT IS NOW .

Anonymous

Independent Living

Resident/client

June 20, 2019

1.0 out of 5 stars
Cleanliness
3.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0

AVOID LIKE THE PLAGUE

Have been a resident for 2 1/2 years. Initially a fun place to live with lots of activities, transportation services to and from doctor appointments, three meals a day, seven days each week. After a few cosmetic "improvemebts by new ownership, the hammer has fallen on activities, transportion, and worst of all is the total lack of any consideration whatsoever for tenants. Th on-site management is aloof and seemingly disinterested in having any relationship with tenants other than collecting rent. A recent increase in rent has further alienated most of the tenants to the point those that are able are moving out as soon as possible. It appears it is the intent of the new owners to turn over the entire population of the facility. A recent 20.4% increase in rent is the final straw for me, and I would discourage anyone and everyone to avoid moving here or moving your loved one here.

Clara Clemons

Independent Living

Resident/client

February 6, 2019

1.5 out of 5 stars
Cleanliness
3.5
Friendliness
1.5
Value for Cost
1.0
Care Services
0.5
Activities
1.0

Look at the fine print here; just an overpriced apartment

This building used to be great, but was purchased two years ago by a man who just wants to make big bucks. A decorator was hired; the result is vaguely Las Vegas. The van trips to doctor appointments were totally cancelled. As were the cafe meals; none on evenings and weekends, just breakfast and lunch. Only activities are bingo sessions. Just another overpriced apartment building now.

P. Love

Independent Living

Resident/client

December 17, 2018

5.0 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
3.5
Activities
3.5

Great for Independent Living needs

Happy with my choice. Great location, friendly neighbors, cooperative office staff. The space is right sized for me, it has all the amenities I needed. Management is making changes to the building I wasn't aware of prior to move in. Highly recommended for those seeking Independent Living Options.

Anonymous

Independent Living

Toured community

August 28, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Bright and clean. Very nice people!

Anonymous

Independent Living

Family/friend

December 6, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

You really get your money's worth here

My brother is here currently and he loves it. He’s very happy so our family is very happy. The staff has been very easy to communicate with and they’re very patient with him. I’ve been able to eat one meal with him since he’s been there. The food wasn’t too bad and he really looks forward to all of the meals. I think they try new things all the time so there are a lot of options to choose from. The ladies in the dining room really take care of him. The price he pays per month includes 2 meals per day and housekeeping. You can get a third meal but it’s additional. However, the apartments come with full sized kitchens so you can make your own meals too, if you’d like. The facility is kept clean and it’s excellent. Housekeeping comes by once a week to change his sheets, vacuum and clean the floors, and wipe down the kitchen. Anytime I’ve been to visit, it hasn’t looked disheveled at all. Overall, I really feel like we’re getting our money’s worth and I would recommend them.

Anonymous

Independent Living

Toured community

September 13, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

A visit

This community did not have a ground floor apartment available. This community does seem to offer a lot of nice amenities and activities. The people I met were friendly and helpful.

Anonymous

Independent Living

Resident/client

August 18, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

They Are Very Nice Looking

I love it and I am doing well. I like the staff and the community is a nicer place. It is for me and I made a wise decision to move here. However, the cable does not have good service. It is free so I tolerate it.

Anonymous

Independent Living

Family/friend

August 11, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

All in All, They Are Very Good

My mother-in-law loves the community and her experience is going well. I go to see her often and I get to talk to the staff, they are nice and helpful. It is a nice place that is clean. However it is an older building and all the apartments have not been renovated yet. The one she moved into was renovated for her. The kitchen is beautiful with hard counter tops and stainless steel appliances. The bathroom also looks more nice. The lobby is really pretty after they updated it too.

Carolyn Nelson

Independent Living

Family/friend

May 10, 2017

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Very impressed

Our family selected Highland Terrace as the new home for our Uncle. We were very impressed from the very first visit with the warmth and professionalism shown to us. [Removed] the Manager and Activities Director along with the cafeteria and maintenance staff and everyone else we met have been wonderful. We would recommend Highland Terrace as a wonderful place to live. In fact my husband and I were so impressed we said if we were to sell our home we would consider this as our new home.

Anonymous

Independent Living

Family/friend

January 12, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

The staff are wonderful

The staff have been very helpful, friendly and caring. The staff is one of the main reasons we chose this community. They offer daily activities, however my parents do think the food could be better. The community is well taken care of. I would recommend this community.

Jean

Independent Living

Resident/client

October 13, 2016

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

I love living here

I have lived here for more than 10 years and I feel this is the best staff we have ever had. The new staff started coming in Feb. of 2016. I love that I have a washer and dryer in my apartment and don't have to share it with others. The apartment is so large. I enjoy the convenience of the wonderful on-site beauty shop. I wouldn't want to live anywhere else. This is my home.

Nancy Cooper

Independent Living

Resident/client

October 3, 2016

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0

my experience

I have been here for 3 years and I have enjoyed very much being in this community. There are 4 things I really enjoy here. I love the location, having a washer and dryer in my apartment, the size of my apartment and the 3 meals a day in our dining room. In addition the staff has been very pleasant and helpful.

Anonymous

Independent Living

Toured community

September 29, 2016

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

Good Retirement Community

My tour of this community was a good one. The staff was nice and friendly. They were also informative. Unfortunately they do not provide the level of caring my mother needed. If I would had moved her here, I would had been paying out of pocket for extra care. This is a nice community for the right person. It just wasn't the place for us.

Trish

Independent Living

Family/friend

May 28, 2016

3.5 out of 5 stars
Cleanliness
3.5
Friendliness
4.5
Value for Cost
5.0
Care Services
3.5
Activities
3.5

A lovely place to live

My mother has lived here for 10 years and has many friends, including the staff. Yes, they have changed ownership, and although change is sometimes difficult for the elderly, I have noticed they have gone out of their way to make lovely changes in decor, and amenities. They are redecorating, added lovely new patio furniture, added a coffee bar in the lobby, a continental breakfast in the dining room, and have hired a wonderful, bubbly, enthusiastic activities director. Although not advertised as such, this is still a retirement community as there are no residents under 60 as far as I know. I highly recommend this community to anyone who would like to join this closely knit "family."

Anonymous

Independent Living

Industry reviewer

March 21, 2016

1.0 out of 5 stars
Cleanliness
1.5
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0

NO LONGER WESLEY HIGHLAND TOWERS

this place IS NO longer for the elderly. It is NO LONGER wesley Highland Terrace. Its owned by a shady company named ledic LLc. these people at ledic are doing all they can to make people move out of this place. They want to rent to younger people and this building is simply a regular overpriced apt building now. If you look them up online you will see that they have a very low rating in all areas. The lobby is always wet and slick, the elevators don't work, the food is cheap and gross, the kitchen staff are like something out of One Flew Over The Cookoos nest. There are absolutely NO ACTIVITIES, NO TRANSPORTATION, nothing pertaining to elder care any more in this dark place. STAY away.

Anonymous

Independent Living

Toured community

January 27, 2016

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5

When we toured here, I really liked it.

When we toured here, I really liked it. It was nice. They didn't offer all the services we were looking for though. My parents also didn't like the idea of being in a high rise building.

Anonymous

Independent Living

Resident/client

December 19, 2015

3.5 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
5.0
Care Services
3.5
Activities
3.0

Good price, more room.

Good place to live. The people are friendly and take care of problems. The food service could use some work though. Love my space.

Andrea

Independent Living

Toured community

November 12, 2015

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

The best kept secret in Memphis!!

The only complaint I have is the absence of hd TV channels!! And I don't complain because the cable we do get is generous and free!! Thanks to A place for Mom for guiding us here . We think this is the best kept secret in Memphis. Our transition was seamless and we feel like home here . They don't charge extra for couples the food is good and they even love our dog. You apartment is spacious and the staff is top notch.

Anonymous

Independent Living

Family/friend

July 22, 2015

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

I love these people

I don't eat in the dining room anymore, I just cook for myself now. I got tired of eating the chicken fingers and grilled cheese. The only problem I have is with the dining room. Everything else is great. They have a gym downstairs. I love these people, they have absolutely made me feel welcomed.

Highland Terrace at Midtown

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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